Printer Doesn't Appear in Airport Utility for Time Capsule Setup

Hello group.
I've been researching solutions, applying them and contacting Apple for help and so far - I'm still in a pickle.
Here's the skinny:
1) Have AT&T Uverse with AT&T wireless modem. This runs cable/TV, phone, fax and Internet.
2) Setup MacBook Pro, Snow Leopard 10.6 and Airport Utility 5.4.2.
3) Purchased a Time Capsule (1TB).
4) Printer is a HP Officejet 6210 All-in-One.
I would like to use the TC's wireless printing capabilities. However, when I access Airport Utility, it doesn't recognize or acknowledge the HP printer connected to the TC. It simply states: NONE.
What are some of the things that I've done to try and remedy:
1) Uninstalled and reinstalled HP's current driver and software from their website.
2) Removed and added back the HP printer through the 'Printers & Faxes' pane.
3) Powered down the HP and the TC, disconnected all plugs and powered back up multiple times.
4) Restarted the MacBook several times.
5) Spoke with HP Mac Support and received confirmation that printing should work with TC and HP 6200.
6) Spoke with Apple and they are perplexed.
7) Performed both 'soft' and 'hard' resets of the TC - still nothing.
8) Read and followed the steps in this article: http://support.apple.com/kb/TS125 (nothing worked)
9) Plugged the HP directly to the MacBook and it prints perfectly.
10) Tested the TC USB port with a flash drive and it recognizes (via AU) and works without error.
I'm at a total loss. Perhaps I have the wiring and setup options chosen incorrectly? Would love any help that can be provided.
Worth mentioning - prior to the TC, I had purchased and Airport and was able to print wirelessly without a hitch. The Airport was exchanged for the TC (needed backup capabilities) and now I'm in the lurch.
Thanks to all for any assistance that can be given.

Welcome to the discussions, MindSprout!
I'm following your post with interest because I have an HP 6210 as well with a 1TB Time Capsule. No issues at all since it was installed over a year ago. I'm not using Snow Leopard (yet), so can't offer any comments as to whether that might be one of the possible issues here, but that was my first thought.
If I get SL installed this weekend, I will post back with results.
The other thought that comes to mind is that there may be a problem with the printing instructions passing through the USB port on your TC. I can't answer why a hard drive functions perfectly, though.

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Time Machine, AirPort Utility, and Time Capsule broken in Mavericks?

Hi all, I’ve got a befuddling Time Machine/Time Capsule/Airport problem that I can’t seem to sort out.
On my pristine 2-day-old iMac (late 2013, running 10.9.1), I’m trying to set up Time Machine to back up to a new-ish 3TB Time Capsule. Initially it worked fine for the first backup, but subsequent backups failed because “backup disk could not be found.”
So I tried giving the TC a shorter name. The first backup under the new name worked a treat, but subsequent backups failed.
In Time Machine system pref pane, I deleted the Time Capsule, intending to try again with a new, even shorter name. But then when I went into AirPort Utility to change the Time Capsule name, it told me that “no configured AirPort base stations have been found.” I assumed that I was just deleting it as a choice on the backup disk list, but now I'm wondering, did the Time Machine pref actually delete the actual disk? In the AirPort Utility window, Time Capsule appears in the "other wi-fi" devices list, yet when I click it, it says "error reading settings."
Here are some other random details that may or may not pertain:
On the new iMac, I tried to mount the TC disk image, but Connect To Server reports that the connection fails because “the server may not exist or is unavailable.”
Although the Time Capsule shows up in the sidebar of the Finder window, “getting info” just produces the spinning wheel.
Although AirPort utility says that it can’t find the Time Capsule, the TC is nevertheless connecting to the internet just fine. All household devices are online, including iPhones and iPads.
On the old Mac Pro running 10.8, Time Capsule, Time Machine, and AirPort Utility all behave normally.
I thought I might try resetting the Time Capsule, but will this erase all the backups (from other computers around the house all running 10.8x without problems of any kind) that are on there? The other computer users will definitely squawk about that!
I hope this tirade makes some sense. Thanks for reading!

1. In Time Machine system pref pane, I deleted the Time Capsule, intending to try again with a new, even shorter name. But then when I went into AirPort Utility to change the Time Capsule name, it told me that “no configured AirPort base stations have been found.” I assumed that I was just deleting it as a choice on the backup disk list, but now I'm wondering, did the Time Machine pref actually delete the actual disk? In the AirPort Utility window, Time Capsule appears in the "other wi-fi" devices list, yet when I click it, it says "error reading settings."
Here are some other random details that may or may not pertain:
2. On the new iMac, I tried to mount the TC disk image, but Connect To Server reports that the connection fails because “the server may not exist or is unavailable.”
3. Although the Time Capsule shows up in the sidebar of the Finder window, “getting info” just produces the spinning wheel.
4. Although AirPort utility says that it can’t find the Time Capsule, the TC is nevertheless connecting to the internet just fine. All household devices are online, including iPhones and iPads.
5. On the old Mac Pro running 10.8, Time Capsule, Time Machine, and AirPort Utility all behave normally.
6. I thought I might try resetting the Time Capsule, but will this erase all the backups (from other computers around the house all running 10.8x without problems of any kind) that are on there? The other computer users will definitely squawk about that!
I hope this tirade makes some sense. Thanks for reading!
Rather than chop up your post I have taken the liberty to number the points.
1. When you deleted the TC in the airport utility you simply changed its ability to display the errant device. You did not actually delete anything on the TC itself.
Getting back a lost Airport.. more below.
2. Please give actual command you used.. and the name..
It is most important that you translate the name from Apple name to actual network name. That is why I constantly hammer on about using network names.. short, no spaces and pure alphanumeric.
So Fred Blog's Airport Time Capsule apart from being hopelessly wrong.
Is translated by Apple to the Network name.. Fred-Blogs-Airport-Time-Capsule (note.. no spaces and no special characters.. the apostrophe is deleted).
It can be much easier to just use IP address.. if the TC is the main router.. then it will hold a constant IP.. by default 10.0.1.1
So mount the TC as AFP://10.0.1.1
3. That is standard.. it is a network device and will not show info. Same on any computer in your network.. same on any OS.
4. Yes, that is standard.. the location of the hard disk is lost.. but the internet is still working.. This is the bug that has been around since Lion and is still growing worse with each revision.
5. Again standard. the issue is on the computer or the interaction of the two.. computer and TC.. yet other computers are unaffected.
6. Reset of the TC is fine.. no reset, soft hard or factory will ever delete the hard disk files.
But if you change the name of the TC, you will need to go around to all the computers and setup TM again to point to the right target.. none of the backups are lost.. you just need to tell TM where they got to.
Manual setup of the lost TC.
In Airport utility go to the top menu, open configure other.. and type in the IP address of the TC that got lost.
no password needed unless you set something .. if it doesn't work the default is public

Airport Utility and Time Capsule

So as part of my new IMAC puchase I also purchased Time Capsule (TC) 2TB as a backup and wi-fi option. It asked mt to configure it as a 'Bridge' which I did.
I also have the lasest version of Airport Utility 6.3?. I installed the TC as per instructions and created a new Wireless newtork and and I can access the TC and the Internet. All fine there. However when I look at the Airport utility option and try to change or look at settings as per the manual
On a Macintosh computer using Mac OS X v10.4 or later:
1 Open AirPort Utility, located in the Utilities folder in the Applications folder.
2 Select your Time Capsule and click Continue.
If you don’t see the Time Capsule you want to configure, click Rescan to scan for
available wireless devices, and then select your Time Capsule from the list.
3 Follow the onscreen instructions to set up your Time Capsule and your wireless
network.
I cant see my TC as under Airport Utility to do the above. I get messages saying I haven't created amn Airport base station and yet I can see the TC and it will do Time Machine backups ?
So question is how do I create a 'base station' so I can get to view the settings in Airport Utility.
Additionally my PS3 needs to be re-configured and is asking for WK2 passwords - which were set up automatically when I ran the TC install. Question is how do I see these passwords.
I've read the forums but camt find a post/amswer that can help me, so any replies from the 'experts' is appreciated.

Hi Gilgamg,
Thanks for visiting Apple Support Communities.
I'd suggest resetting the Time Capsule and then setting it up again:
Resetting an AirPort Base Station or AirPort Time Capsule FAQ
http://support.apple.com/kb/HT3728
Setting up Time Capsule for the first time
http://support.apple.com/kb/HT1178
If the Time Capsule still doesn't appear in Airport Utility, see the "Troubleshooting missing devices" section of this article:
When do Apple wireless devices appear in AirPort Utility?
http://support.apple.com/kb/HT3624
Regards,
Jeremy

AirPort Extreme doesn't appear in Airport Utility

AirPort Extreme doesn't appear in Airport Utility

So that we don't ask you to perform tasks that you have already done, can you please provide a quick recap of the troubleshooting steps that you have already taken at this point?

Printing completely broken on both airport express and time capsule

Printing seems to be broken on both my old time capsul, generation one, and a new airport express. Here's what happens.
1. Connect printer directly to the Mac and everything prints fine.
2. Reconnect printer to the Airport or timecapsule. Delete all the printers. Power cycle everything. Add printer. Print and it keeps trying to connect to the printer forever.
It use to work and it may have been a recient firmware update that broke it. Any help would be appreciated. I've been through all of the support documents and still nothing. The printer is an old Epson Stylus R280. I'm running 10.9 with all the latest drivers and updates.

If you want to run a N speeds, run a cable from Time Capsule to Airport Express, set Time Capsule as your primary router, and turn off DHCP on Airport Express. This will create two networks, your Express will have one SSID, and the Time Capsule another SSID. One G network and one N network. Don't include the express in your network, keep it separate from Time Capsule to avoid it from coming down to G speeds. Make sense?

External Hard Drive doesn't appear in Airport Utility

When the USB is plugged directly in the Mac, I can see and access it. But when I connect the external hard drive to the Extreme, I can't see it. The Airport Extreme says a disk needs repair, but I'm not sure how to repair it.

Insure that the disk is formatted correctly to work with the AirPort Extreme in Mac OS Extended (Journaled). If the drive is currently formatted in a Windows format of NTFS or exFAT, the AirPort Extreme cannot read these formats.
In addition, it is often necessary to use a powered USB hub with a drive at the AirPort Extreme....even if your drive has its own power supply....because the port on the AirPort Extreme is under powered.
If your drive is already formatted in Mac OS Extended (Journaled) and you have also tried a powered USB hub, I am out of ideas.
You might want to take the AirPort Extreme to an Apple store or Apple servicer....if you have one in your area....to let them check the USB port on the AirPort Extreme for proper operation.

AirPort Utility resetting Time Capsule TCP/IP after setting change

I have a 2 TB Time Capsule and am using AirPort Utility 7.5 on a Mac OSX 10.6.3 machine. I am in a situation where I have to set TCP/IP settings manually to a local network. I generally connect a primary workstation via the local ethernet ports on the Time Capsule and occasionally bring up the wireless network for other devices. When I use the Manual Setup options with the AirPort Utility, and either create the wireless network or turn it off, my TCP/IP settings revert to DHCP, and I lose my manual IP and router entries.
Has this happened to anyone else? I have searched through a number of posts that come up in searches, but have not seen a hint of this issue.

The *Airport Utility* is only up to version 5.5.1
http://support.apple.com/kb/DL955
Do you have the latest firmware version 7.5.1
From your post, you only mention 7.5
http://support.apple.com/kb/DL849
Make sure you have both of the above and let us know if this works for you.

Airport Utility Recognizing Time Capsule

Hi,
I've read through some of the posts regarding this problem, but could not see that anyone had found a definitive way of solving it so I wanted to add my question to the mix.
I just bought a Time Capsule and have encountered the following problem in setting it up. The very first time I plugged in the TC and brought up AirPort Utility on my MacBook Pro, TC came up in the list on the left. I went through the process of configuring it in there and got to the end. Then APU said it was restarting the TC. It did this for a while and then the program timed out and stopped doing anything. I've been unable to get APU to recognize the TC again. I've tried wirelessly, I've tried connecting the laptop to the TC with an ethernet cable, nothing.
I already have a wireless router and my internet connection has been unaffected by my problems with the TC. Can anyone give me some help? I'd primarily like to use the TC as a wireless backup drive (don't really care about using it to connect to the internet). I also have another laptop (another MacBook pro bought last week) that I'd like to put on eventually as well. But would be satisfied with one for now.
I've got the latest versions of OS X and APU, and I've turned AirPort off and on, I've turned the TC off and on and still nothing. The blinking amber light is all I get.
Suggestions?
Thanks.

If you cannot access Time Capsule via AirPort Utility, try a hard reset and start setup procedure again.
http://support.apple.com/kb/HT1300

Airport utility message; time capsule disk needs repair

It is a one month old Time Capsule and was working fine. The light is blinking yellow. I tried a restart on the time capsule. The airport internet is working fine. I opened disk utility but I do not see the time capsule disk there. Any help would be greatly appreciated?

You cannot fix a network disk from disk utility.. it only works on local disk.
I would return it now. Today.. while it is still called Today.
A disk that goes faulty that fast is doomed to early failure the next time.
There is only one function in the TC.. erase the disk.. do a one pass erase if it works.. note this may be greyed out if the disk if not even reachable.
You can also turn off the TC for a couple of hours to cool down.. is it hot btw?? It should run no more than just warm now.
Otherwise exercise warranty immediately.. to be a pain.. ask why they used Seagate drives after the iMac replacement program.

MacBook is connected but Airport utility shows Time Capsule as not present

Folks
I get a strong signal from the Time Capsule, and internet works great, but my Airport Utility 6.2 does not show is as present.
I'm using OS 10.8.3. Is there some kind of updated I am missing? Same issue on both my iMac and MacBook Pro...

Did you reboot the whole network.. ??
Restart in correct order.. modem.. TC.. Client computers. 2min gap.
Any luck?
If not post back and we can do some more but this is getting worse with every update.
It works like magic.. on Snow Leopard and 7.5.2 firmware.. everythng else has been downhill.

How do I use airport utillity with Time Capsule(or any airport extreme) over the internet without mobile me? iCloud has disabled this function?

How do I connect to my Airports/time capsules over the internet using the mobileme function under icloud?

i want to do the same. i tried entering my @me.com account and does not work, but if I tried to go to icloud.com and using my @me.com works
why?
does the Airport express needs to be upgraded as well

Which is the best Option for Time Capsule setup.

Got my 2Tb time capsule today, burning to get home to set the whole system up but I have a few questions i'd like help with befor I jump in...
Here is my setup.
1) Cable internet connection running wifi through a Netgear WNR 2000 Which is a Wireless N device..
2) 2TB Time Capsule just unwrapped.
3) Macbook Pro
4) iphone
5) Hp office laptop running XP Sp 3
5)Really complicated appartment layout which makes a single Wifi base station battle for coverage in the entire appartment.
Ok so here is what I was thinking..
Keep the Netgear as the base station and use the Time Capsule as a Bridge in my office thus extending the range of my existing network..
1) Will using the TC on a wireless network as a repeater half my connection speed while doubling my coverage?? In that case it might be worth it..
2) Do I have any reason to believe I could get better coverage using the TC as the Base Station and trying to virtually impossible task of setting up the Netgear as a bridge?
3) Any ideas on other options open to me?

Welcome to the discussion area!
+1) Will using the TC on a wireless network as a repeater half my connection speed while doubling my coverage?? In that case it might be worth it..+
Unfortunately, the Time Capsule will only "extend" a wireless network if the network has been created by another Apple "n" router. So the Netgear would not be compatible with the Time Capsule for this purpose.
If you could connect the Netgear and Time Capsule together using an ethernet cable, you would be able to create one large wireless network.
+2) Do I have any reason to believe I could get better coverage using the TC as the Base Station and trying to virtually impossible task of setting up the Netgear as a bridge?+
Not sure about "better coverage", but the Time Capsule would create dual band networks operating at both 5 GHz and 2.4 GHz so faster devices could connect at 5 GHz for maximum speed and slower devices would connect to the 2.4 GHz band.
In addition, if the Time Capsule connects directly to your cable modem, you could enable the "guest" network feature if you needed that function. (However, if the Time Capsule is configured in the network as a "bridge", the guest network feature cannot be enabled).
On a quick glance, your Netgear router does not appear to be a simultaneous dual band device. If that's the case, you could configure it to expand either the 2.4 GHz band or 5 GHz band (assuming it will handle 5 GHz) for wider wireless coverage. But, the connection between devices would need to be via ethernet cable, and as you point out, the Netgear would need to configured as a "bridge" in this type of setup.
If running the ethernet cable is simply not possible, take a look at a pair of ethernet powerline adapters to accomplish the same task using the AC wiring in your home to transmit the ethernet signal. While not as good as a straight ethernet cable, this type of connection would still yield better performance than wireless only, if the devices were compatible.

Since I upgraded to Lion 10.7.2, my external HD is no longer visible in AirPort utility (in the AirPort disks tab). I also installed the AirPort utility for iOS5, it reported a disk problem, but running Disk Utility on the Mac showed no issues. Help!

To expand on the question, I have performed the following steps:
1 - Unplugged external drive (1TB WD MyBook) from the Time Capsule
2 - Reconnected it. At this point, AirPort utility for iOS5 reported a problem with the disk (Time Capsule light was blinking Orange)
3 - Unplugged external drive, connected it to MacBook Pro, ran Disk Utility. It found no problems (disk visible straight away on the MacBook Pro).
4 - Reconnected to Time Capsule - still doesn't show up under the "Disks" option under Air Port utility. Or rather, the hardware is visible (i.e the physical disk) but not the volume.
5 - I tried another external hard drive, and the volume also doesn't appear in the Disk section under the AirPort utility.
The WD disk is formatted as Mac OS Extended (Journaled).
This is a big problem for me, as the drive houses my iTunes library.
Anyone else had a similar problem? It all worked flawlessly until last week.

I love computers.
Have managed to fix this already. Been working the issue for a few days now, and a few minutes after writing the above post I decided to reset the Time Capsule to factory default settings.
After entering all my details again (used same network names, passwords etc) the Time Capsule was rebooted. When it came back on line - guess what? Yep, the MyBook WD drive is now visibile. I can connect via the network from my other machines to the drive, and iTunes is back.
So - thought I would post my resolution in case it helps others.

My external hard drive doesn't appear in disk utility

I've been using a western digital my book (500gb) external hard drive connected to my Airport Extreme for TIme Machine Backups. For no apparent reason, it stopped backing up a few days ago. I've plugged the drive directly into my MBP, and it doesn't appear in system profiler or disk utility. Any ideas how to get the MBP to mount the drive?

matthewfromlincoln wrote:
I've been using a western digital my book (500gb) external hard drive connected to my Airport Extreme for TIme Machine Backups.
I hate to have to tell you this, but backing-up that way is unreliable, and not supported by Apple. See Using Time Machine with an Airport Extreme Air Disk.
But, as ds store says, the disk is likely dead.

Airport extreme does not appear in airport utility and will not reset

Hi,
Here's the problem: My base station wasn't letting me reconfigure its settings via ethernet or airport. I unplugged all cables and performed a hard reset. Now, it will not appear in airport utility either on ethernet or wireless, and it will not revert to the factory 'Apple Network #######' broadcast. It is still showing the name of the previous network in my computer's airport settings. Also, running iStumbler, it too does not see a new network.
Question: Is it fried? If not, what should I do?
Thanks.

I'm may be having the same problem:
Airport Utility doesn't find the base station, despite being connected with ethernet and even now while I'm actually connected to the internet through it via Airport. In my first experience, I reset the base station, and then it did show up, though, as you said, not reset to factory defaults. On another occasion, it wasn't showing up again, but did the next morning when I sat down. Weird. This is on an Alum. PB 15" running Tiger (10.4.11). I also just got an Oct 08 MBPro with 10.5.5 and it's copy of Airport Utility is finding the base station right now while this machine is not. Is this some kind of bug? Both copies of Airport Utility are 5.3.2 (532.8)

Printer Doesn't Appear in Airport Utility for Time Capsule Setup

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