Printer doesnt appear in the print options window when printing from an application like word etc

Ok this topic is all over the help forums but I have a couple of different observations not previously covered and all remedies that have been posted and worked for most havent worked for me
First of all the Printer used to work with USB or NET connection and then suddenly unexpectedly stopped working. I cant say with 100% conviction whether this was when the upgrade to windows 7 occured or not
things I have tried:-
I have used the hp install wizard
I have a downloaded the windows 7 update.
I can ping the device
I can print a test page.
The icon appears in the device and printer window but with an exclamation mark.
I have tried NET STOP SPOOLER / NET START SPOOLER.
I can scan docuemnts OK
here is the part that I believe appears to be different from the other case on the forum.
If I open a word document and select print the printer preferences dialogue window opens but no printer is visible to select. When I select add printer it shows my network then double clicking this opens a window showing a printer icon but its a previous version?? so when I select it as a printer to add nothing happens and it still doesnt appear as a selectable printer in the printer preferences pop up window. So doesnt print any thing
Im lost for any other ideas to try

I had already tried this and it didnt work on your advice I repeated the process with same results it appears in devices list but with an exclamation mark but trouble shooter fails to find any problem
I refer you to the things tried and status in my first post i.e. I can ping the IP, I can scan. So my thoughts are now it must be something on my PC side that is the issue and not the printer or printer software.
Could it be a security level issue that's the reason why manual selection of add printer comes back access denied ??. Possibly I need admin login. However I am the admin and single user of my PC anyway so I should have access.
or some other PC setting why it doesnt see the printer in the printer settings when printing from an application ?

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Printer doesnt appear in the print options window when printing from an application like word etc

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