Printer driver currently unavailabe

Hi there!
I am trying to add my Canon MP 640 printer in my brand new iMac running 10.7.1
The printer was supported since 10.6 without additional drivers and is listed as supported on Apple support sites.
Printer is found via WiFi and the correct driver is preselected but when I click "Add" I get a popup stating "Printer software currently unavailable. The newest software can be obtained from your printer manufactor". Internet connection is working, of course.
Any ideas?
Striatum

Hello, recently had same problem. HP told me my scanner and printer were not usable with Lion.
The guy told me: just buy new equipment, we cannot always follow upgrades from Apple. My solution:
google: 'HP drivers for Lion' and before I knew it both scanner and printer worked fine. Succes! F.

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Adobe PDF Printer not working as print driver; 9.5.5 (pro) with Windows 7, 64 bit

I have installed, repaired, uninstalled and re-installed Acrobat Pro 9.5.5 on a newly formatted SSD with Windows 7, 64 bit on my desktop machine. The program was installed from Acrobat Pro 9.0.0 and updated within the program. I have the program also installed on my laptop, and the Adobe PDF Printer driver is working properly on my laptop.
On my desktop with the newly formatted SSD, the Adobe PDF printer driver is not working. Note that I am using the printer driver, and not any pdf creation techniques within MS Office or other programs.
When I go to the Adobe PDF printing preferences on my desktop, I only get a generic, two tab window open. When I print a file to this printer on my desktop machine, I do not get a window opening that asks where to create the pdf or what to name it, and I never see any files created. In MS Word, the Create PDF option under the Acrobat tab works and opens a dialog to ask the name and location to save, and then opens a PDF Maker progress window and properly creates the file. I can also save a file as an .eps or .ps file and use Distiller to create the pdf. However I cannot get the Adobe PDF printer driver in my Devices and Printers to work properly, although it works just fine on my laptop with the same program (Pro 9.5.5) and same Windows version (7, 64 bit).
Repairing, uninstalling and re-installing does not solve the problem. Acrotray.exe *32 process is running. Any ideas on why this won't run properly on my desktop, but will run on a similarly configured laptop?
On my laptop, I get a full, (7) tabl menu with all the normal options:

I found this answer from Deepak Chauhan on another forum, and it solved this problem!
Try this to add Adobe PDF printer manually on Windows 7, and Windows Vista.
If windows 7 is Enterprise or better edition: (Admin rights required)
Start>search for printmanagement.msc and open the print management module
Expand the print server and expand the computer name to see availbale printers, drivers and printer ports.
- from printers ensure there's no Adobe PDF printer, if there is delete it
- go to ports and delete the PDF ports (the ones ending in *.pdf)
- go to drivers and delete the PDF converter.
Take note if any errors occur, but continue with the following steps regardless.
If on windows 7 home edition, just goto start>Devices and Printers and ensure PDF pritner is not listed.
Then open the registry (if any erors deleting these keys happen, see below)
1: go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers
delete any adobe PDF printer subkey present
2: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
delee the PDF port monitor if present
3: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
again delete and pdf printer subkey
If any erros occur, you need to set the owner of the key to the currently logged in admin user, then ensure that user has full control.
Do this by right-click the key and selecting permissions, clicking on advanced, then the owner tab.
Once you've all that has been done, open a command line as administrator.
Copy and pate the following commands in order
1: net stop spooler
2: rundll32.exe setupapi.dll,InstallHinfSection AdobePDFPortMonitor 128 C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf
3: net start spooler
4:rundll32.exe printui.dll,PrintUIEntry /if /b "Adobe PDF" /f "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf" /r "Documents\*.pdf" /m "Adobe PDF Converter"
That should set back the pdf printer.
This seemed to provide the link that provided the Adobe PDF Settings tab to the Adobe PDF Printing Preferences that was missing!

I downloaded CS6 and am having issues with my print driver. It is not compatible with the HP 2600n and have tried to download drivers given to me by adobe ( (Jupiter 3) but it is not working. after a few days. Its a temporary fix and is still looking for

I downloaded CS6 and am having issues with my print driver. It is not compatible with the HP 2600n and have tried to download drivers given to me by adobe ( (Jupiter 3) but it is not working. after a few days. Its a temporary fix and is still looking for the HP driver when i boot up. It also will not save in any print or postscript format. Does anyone know how to fix?
Currently use a Mac with the latest Mavericks 10.9.4

Oh boy! Acting kind of weird seems to be an understatement, aquaequus!
What type of troubleshooting were we able to do with you? I want to make sure that we can get some sort of resolution for this problem.
It is quite possible the battery door may get your phone in working order again. I'm not sure if the store has it in stock, but it is available in our warehouse for $14.99 which can be ordered via customer service.
Tamara H.
Follow us on Twitter @VZWSupport

How to uninstall a printer driver?

In the office where I work with my Mac there's a Canon copier/scanner model iR2318. Months ago I downloaded and installed the Lion compatible drivers required that worked fine.
Yesterday (with no reason, no changes, nothing at all: just working) the printer started to refuse to print as it asked for a different paper format: A4 or Letter. Despite many attempts to specifically send print jobs in A4, which is the paper format loaded in the tray, the printer continued to refuse all prints.
Today I ended up removing the printer from the list, as it became unnecessary, and I also liked to uninstall the printer driver as well, since Canon released a newer version.
Currently, when trying to reinstall the printer, 2 drivers are displayed: UK and US. This lets me assume that those 2 drivers are still installed in my system: I wanted to remove both of them and start from scratch by reinstall the driver and he printer as the system was new.
How can I remove the driver, so that Lion won't recognize it and that I could make a clean install of the previous working printer?
Please…as a former Windows user, the most unwanted answer is "try to recover your system"!

Once deleted those files, when installing a new printer, the list of available drivers still shows the deleted ones. Are they truly available or is the list that has not been updated? And, yes: I restarted my system after deleting the driver folder.

Is anyone having problems with the new Xerox printer driver update from Apple? My 8700S is no longer working with QuarkXPress.

I allowed a System Update that included a Xerox Printer update. I am running a MacPro 10.6.8 with Quark 8.5.1 and a Xerox ColorQube 8700S. EVERY was working perfectly before the "update" but afterwards anything sent to the printer from Quark would stall the printer. I went to the Xerox website and downloaded their Printer Driver and tried again. Now I could print from Quark but I can NOT get to the printer window to change the type of paper, etc. So, the problem still persists.
Should I try going into Time Machine and trying to find the Xerox Print Driver in the Library folder?
Should I upgrade the whole system software? (I wouldn't mind doing that AFTER I get this magazine off to the commerical printer)
Should I upgrade to Quark 9?
Any help here would be apprciated.
Thanks - Rob

As a general rule of thumb, I never install updates until I read its info and I am having problems with my current software. I hide the updates until I need them. Usually this happens when I update or upgrade my os. I don't fix what ain't broken is my golden rule.
It is possible that you need to update or upgrade Quark in order for your newer printer driver to work. First I would try the following....
Disconnect all peripherals from your computer.
Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer.
If your printer does not work afterwards, update or upgrade Quark. If that does not work, contact the printer manufacturer.

Hp deskjet 3520 print driver won't install

I bought an HP Deskjet 3520 printer today which was advertised as compatible with OSX 10.7, however when I go to add the printer I get the error "The software for this printer is currently unavailable. Please contact the printer’s manufacturer for the latest software."
I have the latest driver from HP, I just downloaded it today.
I deleted my old HP printer from Print & Scan in the System Preferences and uinstalled the old HP printer using the HP uninstall software.
When adding the printer it said there was an update available from Apple, which it downloaded but then gave the same software unavailable error.
I can scan with the printer but not print.
I also have a wireless HP Laser printer on my home network which is a couple of years old.

Have you tried selecting the software yourself rather than letting it add it for you? This usually helps.
1) Go to Select Printer Software in the drop down menu.
2) Type in the name and model of your printer: HP Deskjet 3520.

HP LaserJet P2015dn printer driver missing .To implement in network.

Hi All,
Recently i had format my SUSE linux PC which is Motherboard problem.
My printer was connected in that PC only.
After changing the Motherboard ,then i connect the printer(HP LaserJet P2015dn ).i can able to access.but in our network nobody able to access.
Then i searched last one week for driver for corresponding HP LaserJet P2015dn printer.It was not fixing my problem.
Eventhough i can't find my printer IP address.i heard that while putting driver software only, it will ask the new IP address.
i gave new IP also but it not pinging .
My question is:
1.Please provide the link for driver(HP LaserJet P2015dn) and how to install.
2.provide the steps to find the old IP address for this printer.
Thanks in advance,
Regards,
Jp21

Hi jp21,
I hate to hear you are having issues. Please Click Here for available software for this unit. Due to the variety of Linux systems and supported printers for those types of systems, you may be redirected to other sites. For this type of OS you may need to download an updated version of HPLIP or install it if missing. Please Click Here to determine if you need to install or update HPLIP. Please see the steps below to navigate previous software link and confirm the current IP address. If you are not able to ping the printer's current IP address skip to the user guide link to troubleshoot networking issues.
From driver/software page:
1. Click Linux
2. Scroll down and click obtain software(under pink band)
3. Click the link in middle of page labeled, 'Download Linux drivers from HP Linux Imaging and Printing Web site'
4. Click hplip link(this will redirect you to the HPLIP download)
5. Determine if HPLIP download/update is required from link above
6. If required click download
7. Answer initial installation questions
8. Follow prompts to install HPLIP and printer
Confirm IP address:
1. From product control panel-print configuration page
2. Press and hold Go button for 5 seconds
3. Configuration page will print
Please Click Here for the printer user guide. It contains useful information for solving network issues.
Note: There are other printer setup tools for Linux systems such as CUPS or KDE wizard. These are not affiliated with HP, however they may help resolve your issue. HP and I are not responsible for any damage caused by the use of these tools.
The following 3rd party website regarding cup filters may be useful however it is not affiliated with HP-HP and I are not responsible for any damage caused by the use of this website.
Click Here
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
I work for HP.

Windows 7 64 bit / Server 2012 R2 GUI - Type 4 Print Driver error "Cannot connect to the Printer" 0x00000002

Hello, We have multiple Server 2003 Print server and are working on testing a Server 2012 print server. We have run into an issue where a PRINTER (type 4, normal) works with our Windows 7 32 bit clients, Windows 8.1 64 bit clients and the
2012 R2 server, but when trying to install to a windows 7 64 bit clients using \\SERVER\PRINTER we are getting the above message. (The printer is not offered currently in the directory).
I have been scouring the Google and Bing and have yet to find a satisfactory description that matches this issue. Nor have I found other information that resolve this issue. Like, blaming this on the spooler or DLL fixes or Reg hacks (applied
on the client side).
Specifically, we have used the native 2012 R2 drivers "Ricoh Class Driver", "HP LaserJet 4240 PCL6 Class Driver" and "Xerox Phaser 6120 Class Driver"
If I use a Type 3 driver from Xerox I am able to print from the Windows 7 64 bit client to the print device, but I was hoping to get all of my clients onto 1 driver. I understand that I might be able to use some sort of WMI filtering in our GPO
deployments for the Windows 7 64 bit clients when we go live but this sort of <gs class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="55af8faf-887d-4ea5-9032-7c14b199df0f" id="db4a1e65-db1b-4c94-bd84-20ffc96288ce">henky</gs>.
Please, provide some knowledge. Either a solution to this issue or acknowledgement that separate driver will be required. Thank You!!!!!

Hi,
Firstly, please run this "Fix It" tool (Full mode) to reset the print splooer and driver:
You experience Print Spooler error messages after installing or upgrading a Third-Party print driver
http://support.microsoft.com/kb/2793718
And then follow this guide:
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2012/A_11509-Windows-2012-server-setup-print-server-for-both-32bit-64bit-OS-clients-how-to.html
Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Karen Hu
TechNet Community Support

HP 6600 Scan\Print Driver Issue for Windows 7 Professional 64 bit

Hello,
For some time now I have been unable to scan or print from my desktop (Windows 7 Professional 64bit) and I have exhausted too much effort and am now bringing it to the masses.
The problem:
Printing: Currently receiving an "Error - Offline" message in my printer queue at all times.
Scanning: Scanning has never fully worked on this desktop. I am always unable to communicate with the printer. (Though webscan works through accessing the printers IP address)
Things I have tried:
Ran HPPSDr, followed directions (Unpluged power to printer, turn back on, restart computer) brings me to this website after it cannot fix. (Note that while the HPPSDr is running it always notions that there is a driver problem)
Uninstalled Drivers from CD-ROM, re-installed, countless times
Installed "Windows 7 Pro 64 bit drivers" from the HP website and uninstalled, countless times.
Attempted to set a static IP and use "Update IP Address" to point specifically at the printers IP.
Installed Drivers and finding the printer myself through it's own static IP address.
Turned off firewall and attempted to print (after reboot), same errors
Setting up the printer on all of my laptops (3) wirelessly to attempt to find if there is a problem with the printer or static IP. (1 is Windows VISTA 32bit and the other 2 are Ubuntu 32bit). All laptops are able to use the printer wirelessly without any problems.
Read all of the forums about this issue and attempted all of the 'solutions'. Although I mostly don't see that anyone with this same problem is resolved, unless I'm missing the perfect post.
Things I have not tried:
Plugging the USB directly into the desktop. (This seems self defeating as the purpose for this printer was to be able to print wirelessly to it from across the room)
Re-installed Windows 7 Pro 64bit (Trying to avoid this, would rather just print from laptops)
You tell me
Curiosities:
I have noticed strange things that make me believe the driver is somehow incomptable with my OS. Here is a shot of the properties of the printer:
Weird that it is not recognizing the model number.
Also in the Printer Settings when I go to the port tab, there is no port selected, if I try and tab away it forces me to select a port, yet when I do and 'apply' and then re-open the Printer Settings in the ports tab; it has again unselected the previously selected port.
Theories:
I feel like my OS is just refusing to notice the IP address for the wireless printer, no matter what I have it set to, even if it's dynamic. It's like the driver for Windows 7 Pro 64bit is actually not the correct driver for my system.
Anyways, another thing to mention is that I am not currently willing to wipe my operating system and re-install Windows 7 Pro in order to resolve this just yet. I want to see if anyone else has any other avenues I can try before even beginning to consider that.
Anyways, thanks in advance for taking the time to read my ramblings and hopefully someone who has resolved this issue can help me.

Hi Zerosouls,
I understand you are having an issue with HP 6600 Scan\Print Driver Issue for Windows 7 Professional 64 bit.
First try to click the Windows icon, type services in the Search box, and then click or tap View Local Services. Scroll down to the Windows Installer. Startup type should be - Automatic, and Service Status should be - started
Restart the computer after this step and try installing Hp Officejet 6600 again.
Please let me know what happens
Thanks
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Print driver for HP Designjet 5500 (Model Q1251A)

Looking for print driver for HP Designjet 5500 (Model Q1251A), non-PS (post script) printer for MacBook Pro, OS X 10.7.5. Current drivers on HP web support does not have driver for the non-PS printer and directs me to Apple's support site, but can't find location to look for a driver.

Hello ..
Try here > OS X: Printer and scanner software available for download

HP OfficeJet Pro 8000 A809n print driver

I have a MacBook Pro running OS 10.7.5. For an unexplained reason, I lost the capability to print to the subject HP wireless printer. I opened System Preferences and clicked on Print & Scan. I deleted the driver entry corresponding to this printer and requested to add a new printer . It immediately found the A809n printer (my wife running a MBP with Mountain Lion can print to this printer without problem). I get a message stating:
Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
Software for this printer is available from Apple.
Would you like to download and install it?
with buttons for Cancel and Download & Install.
When I click Download & Install, I get a screen:
Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
Finding software
It progresses through about 25% of the % accomplished meter, then stalls. Eventually, I get the message:
Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
The software for this printer is currently unavailable.
Please contact the printer's manufacturer for the latest software.
Of course, when you go to HP to download a driver for this printer, it directs you to use the OS Print & Scan System Preferences which produces the failure mode described above.
Any ideas?
Thanks in advance.
Bob

You might try rebooting you computer first. Then go to the Apple menu and select Software Update... and if HP Printer Drivers v2.14 is listed, select it and update. If it's not listed, you can manually download and install from here. Afterwards, try adding the printer again.
If the problem persists, you might consider resetting the print system.
HTH

Can I Scan to editable text on HP Officejet Pro 8620 using the Apple Printer Driver 3.0?

Can I Scan to editable text on HP Officejet Pro 8620 using the Apple Printer Driver 3.0?
I had a very difficult time getting my new HP Officejet Pro 8620 functioning as well as it does now. I just tried scanning something as editable text for the first time and it ended up being scanned as a pdf. At one point in my various tries there was a note on the printer screen that I did not have the HP OCR software installed.
This may be because the resolution to my installation problems with the HP Officejet Pro 8620 seems to have been reverting to operating with the HP-Apple Printer Drivers 3.0 package instead of the HP-Officejet-Pro-8620_v12.32.0.dmg installation package.
I do not, therefore, have the HP Scan application on my computer now which is where HP says its OCR software can be found.
So what I'm afraid of is that I'm now running well with the HP-Apple driver but if I do go back and install the HP Officejet Pro v12.32.0 driver software with the HP installer, in order to access the OCR softwware in HP Scan application, I'll mess up everything else.
Is there any chance that the HP-Apple Printer Drivers 3.0 package I have installed also includes OCR software? If so where can I find instructions for activating it and using it with the HP 8620's scanner?
Or can I only get OCR capability with the HP-Officejet-Pro-8620_v12.32.0.dmg package?
Any experience with this? Should I leave well enough alone? Or can I somehow install the HP-Officejet-Pro-8620_v12.32.0.dmg package without messing up my current functionality?
Thanks
Steve

The printer driver that is installed automatically from Apple doesn't scan. The scanner part can be accessed through Image Capture, but I don't think that does any OCR on the scan. You'd need a separate program. As you noted, many of the bundled software programs have OCR built-in (albeit limited). From my experience, that is only activated when you scan to "searchable" PDF or something similar. You would then have to extract the text from the PDF.
I don't have an HP printer/scanner, so take this all with a grain of salt.
If you can just install the Scanner utilities, that shouldn't affect the printer portion.
Your other option would be to purchase separate OCR software. Unless you need to scan lots of documents into text, you should further investigate installing the HP scan utilities.

Why does my Acrobat Pro 9 PDF print driver either lock up or become confused as to where it should store a file when printing a document from within the Firefox browser?

I use Adobe Acrobat Pro 9.4.5 for creating .pdf files on a Windows XP SP3 platform. Firefox 6.0.2 is my browser of choice. This question only applies to the .pdf printing process. All other printer drivers work fine with this version of Firefox.
In attempt to save paper, I choose to print most documents in an electronic .pdf format using the PDF print driver and save them to my USB drive. Before upgrading my Firefox version to 6.0.2 this process seemed to work fine but after upgrading the .pdf print process seems to be experiencing problems. This particular printing process will cause Firefox to lock up when the distiller tries to print the file to what I believe is a temporary folder under the Adobe folder. When it does this I am sometimes able to force it to complete the process but frequently it will only produce a log not a .pdf file. On other occasions the distiller will just lock up mid print without producing any kind of error message. In both cases I will frequently have to use Windows Task Manager to break out of the process which then shuts down the Firefox browser. I don't seem to have any problems when I use Internet Explorer to perform the same function. As far as I am aware I am running the most current drivers as Adobe automatically pushes down updates to me as they become available. Any ideas how I can overcome this issue or is it inherent to the new version of Firefox?

The PDF file itself does not control the "print as image" preference, which should always be turned OFF unless there's a specific need to rasterize the entire page, and is turned off by default in all Acrobat and Adobe Reader installations.
What's the filetype for the ultralight font and what export setting* are you using in ID? If you're exporting to earlier than PDF1.7, OpenType fonts will be converted and may experience some small changes in shape if their hint definitions aren't done right.
*As a side note, bear in mind that InDesign does not use any part of Acrobat when exporting PDFs, so questions specific to that stage in the process should be posted to the InDesign forums.

Windows 7 in OS printer driver for Deskjet 6840 not printing properly

The Windows 7 (32 bit) in OS print driver for the Deskjet 6840 produces print in "Normal" mode that is blurred (not properly registered left to right and slightly vertically). When printing in "Draft" mode it is apparent that the driver is not setting the left and right margins correctly, so that each line is alternately shifted left or right on the page. If I switch to a 500C driver, the printer works fine (but of course high res images do not print properly). This is occuring on two wired network computers, both running clean installs of Windows 7 professional with all current updates including Service Pack 1. Microsoft says, "It's a HP printer, it's their problem". I'm just looking for an answer. Anyone have experience with this?

Hello Bhl3302,
Thanks for posting at NI forums! I think you should follow RavensFan advice on contacting the vendor for information on the driver’s support, or if you have a readme file, you could check on that. Also, are the Windows XP and Windows sharing the same architecture (32 or 64 bits)? Maybe the driver is not compatible with one of them, in case it changed. I did a quick search on the error message you're getting, and I found this forum in which they give some steps you could follow regarding the INF file. For instance, in one of the comments, they say they had a similar issue with another device and they found some work arounds.
Best Regards,
Alina M

Can't add printer driver for Deskjet 1010 on Mac OS 10.9.5

I have installed the printer driver on my Mac Mini running 10.7.5 with almost no issue (well, one of the first printouts actually crahsed Preview, but that was only once and might be another issue) and it print well and fast. But now I try to add this printer to my MB Pro running 10.9.5 and it always croaks that the software can't currently be loaded from the server (since 2 days now).
I guess it means my Mac Mini which likely only has drivers for the oder OS X. I also tried to install the drivers directly (downloaded from Apple's support pages) but still to no avail. I always get that ghastly message.
This question was solved.
View Solution.

I said (or meant) that I plugged the printer in the USB port of my MacBook. This made OSX to install the appropriate drvers. I think I also used the supplied CD with HP drivers to complete the installation. I'm pretty sure you can find the driver itself somewhere on a HP site for download. Sorry, but I have no idea where. I just remember searchng for drivers in the past. And most times it was a PITA :-(

Printer driver currently unavailabe

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