Printer Driver HP Officejet 7310

I am so frustrated. I have reinstalled the driver for this HP OfficeJet 7310 a zillion times. I have attached a Bluetooth adapter to the USB port on the front of the printer. When I go to Bluetooth Wizard, my PowerBook can see the printer on the configuration screen, but then it says "Driver Not Installed". Obviously, the computer is smarter than the printer and HP's website which offered no help. After speaking to someone in India for 30 minutes, he told me since my printer was just out of warranty it would be $30 to fix the problem. There has to be something that I have overlooked. I have removed the driver, reinstalled, etc. When you Google HP Printers and Driver Issues with Macs, you get tons of feedback. There is obviously a problem. Help me Obi Wan Kenobi, you are my only hope>>>>>

Your printer is designed for USB or Ethernet. It is not designed to connect via BlueTooth and the driver you have is not designed for use on a BlueTooth network. If you need to connect to the printer wirelessly then you need to buy a wireless access point that can connect to the printer's USB port or Ethernet port. A wireless access point is an Ethernet device, not a BlueTooth device.
Just because you can connect your mouse and cell phone with BlueTooth doesn't mean every peripheral can. Your mouse and cell phone are designed with BlueTooth communications built-in. Your printer is not. BlueTooth is intended for short-range wireless communications where the communicating devices are not more than 10 meters apart (maximum.) BlueTooth uses different communication protocols than Ethernet.
I suggest you purchase an Airport Express. You can plug it into a nearby AC outlet wherever the printer is located. You can connect the printer to the Airport Express with either a USB cable or an Ethernet cable. The Airport Express User Guide will explain how to configure and set up the Airport Express as a remote access point. Your Powerbook will communicate through the Airport card installed in the computer.
I hope I've made this clear.

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Need generic print driver for Officejet 7210 all-in-one on Windows 8.1

Updated my Windows 8 to Windows 8.1, which removed my print driver for an Officejet 7210 all-in-one. Attempted to reinstall. Error that file not found. Followed detailed process to a tee (deleted temp files, removed startup programs, everything). Driver doesn't work but printer does with other computers. Printer is no longer supported and no help (but is in great working condition).
I'm looking for a generic driver that would work with my printer and Windows 8.1. I really appreciate any help...
This question was solved.
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Hi LChristofaro,
I have researched your error message and the Msiexec.exe error and it is an issue with windows installer. I recommend restarting your windows installer.
To do this:
1. Run "Services.msc" (without the quotation marks).
2. Double-click "Windows Installer" in the Services list.
3. Click Stop and click OK.
4. Click Start and click OK.
Restart you computer and try the install again.
Let me know if this helped.
Thank you,
I worked on behalf of HP.

Printing with HP Officejet 7310 Automatic two sided and 2 pages on one sheet

I am trying to print from power point slides with my HP Officejet 7310 with Automatic two sided printing capabilities and I would like to print 2 slides on each page. Can this be acomplished and is so how? Thanks

Not necessarily the cleanest, but you can print to a new PDF file. In the printer properties, select the page size, and multi-up option. You might also find that on the pdf printer menu (at least I have that on my AA8.1.2). You may still have to select the paper size, since it is different from the original.

Officejet 7310 & F4580, scan fine, use MacBook Pro.Save as solid gray with banding.

I used HP Deskjet F4580 and it scanned fine, the image looked fine. When I saved the image (pdf, jpeg, png) they all come out as a gray color with banding. I tried another printer/scanner, HP Officejet 7310 and the exact same problem. I just purchased a new MacBook Pro, I can't remember if I had this problem recently on my last MacBook. Any suggestions would be greatly appreciated! Julie

Hi,
Be sure to use Image Capture or Preview, the HP Scan appliction is not compatible with Maericks and may cause issues while saving the scan:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c04028214
Please let me kno if that may help,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Device Manager reported driver missing for Officejet 7310 printer

I used the full-feature install software downloaded from HP site to setup an Officejet 7310 printer on a Lenovo T540p laptop with Windows 8.1 64-bit OS. The install and the printer appear to work correctly as I can print and I can also scan from the HP Solution Center utility. However, the Device Manager reports two errors/anomolies as follows.
Under the "Multifunction adapters" entry the Officejet 7300 series Properties shows the Device Status as:
This device is disabled. (Code 22)
Click Enable Device to enable this device.
Under the "Other devices" entry theOfficejet 7300 series Properties shows the Device Status as:
The drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find a driver for this device, click Update Driver.
I find this a bit baffling as I believe the install software is supposed to include the driver(s), plus the printer seems to function (which could be due to default Microsoft drivers).
Any thoughts on how things got in this state and how to recover would be deeply appreciated as I prefer to not "ignore" the error messages.
Thanks,
Glenn
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View Solution.

Yes I was able to remove the USB instance and rename the network-connected printer instance as the sole printer. I thought that should work, but I was a bit paranoid given the other weird things that happened with the package install.
I'm good to go; thanks again.
Glenn

HP Officejet 7310 no longer in my Printer setup

I recently installed a new printer in another location - HP Photosmart 7520. On returning to my home location, my HP Officejet 7310 is no longer a choice for my printer output. I have tried to reinstall the 7310 and I keep getting an error message that it is incompatible with my system (but nothing has changed since I last used it, other than the addition of the 7520.

Hey @Wunitacharles!
Thank you for posting on the HP Forums!
I should be able to provide some suggestions regarding the computer not locating the Officejet 7310. How do you have the printer connected to the computer? Is it plugged into the computer with a USB cable or is it networked using an ethernet cable to the router?
If you are getting an error saying the printer is not compatable I recommend uninstalling the HP software. I understand you have tried this already but after the uninstall is complete it would be a good idea to perform a disk cleanup in the computer. A disk cleanup will improve computer performance and clear temporary files that may cause issues during the install of software. Once the disk cleanup is complete you should restart the computer and re-install the HP software.
To uninstall HP software click here:Uninstalling HP Software
To perform a disk cleanup click here: Performing a Disk Cleanup
To download the HP software click here: HP Software and Driver
Please post back with the information on how the printer is connected and I should be able to provide some more help!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Software and Driver Installation for HP Officejet 7310 Crash on my new laptop running Windows 8.1

I am trying to load the software and drivers for my hp Officejet 7310 on my brand new Lenovo laptop which runs windows 8.1. I had successfully loaded the software last week. Unfortunately I lost the disk drive on my 2 week old computer. The store gave me another brand new Lenovo laptop. On the new laptop I get errors when I try to load what I think is the same software that I loaded on the other computer a week ago. I downloaded the software from the hp website.
The driver software download fine. Originally it then unzipped and a nice interface came up. I think I clicked the load button. A message box came up saying that it could not find a certain file in appData\local\temp\7xxx... I tried the download and install several more times. I think I then did windows updates and registered my version of office. I was thinking that with the other computer I must have had the computer in a different state such that the drivers and software installed without a hitch.
Things seem to have gotten worse. I do not get as far. It still downloads fine but now after unzipping rather than the nice interface with the "load" button I get the a message box.
The latest error is in a message box with the heading "Microsoft Visual C++ Runtime Library". The error says that Program:c:\users\...\appData\local\temp\7zS4237\setup.exe This application has requested the Runtime to terminate it in an unusual way.
I was able to connect the printer through the "add Printers" and am not actually too worried about having the whole "HP Solution" with the scanning interface. I am worried that this error will cause me problems in the future with other things. Thanks in advance for any help.
I saw similar issuesdiscussed on the web and have tried several things. I really do not want to reload the OS and start again. We have barely used the system and I have no idea how this problem occurred and so I would not know how to prevent it from happening again. I did stop and start the print service. I was tempted to "totally unload the hp print drivers" but the file names in the posted instructions did not exactly match my files. Another post mentioned making sure that I had the latest version of Adobe Flash Player loaded. I went to the adobe site and it said that it is part of windows 8.1's internet explorer. I ran the test and it seemed to work.
Could the HP installation failure have corrupted my version of Microsoft Visual C++ Runtime Library?
Thanks in advance for your help.

Hi Karen_M2,
Thank you for your response!
The HP software does require the C ++ run-time libraries in order to install correctly. Please see this guide, Microsoft Visual C++ Runtime Error May Display When Installing Certain Printers.
Here are the differences between the four types of uninstall:
1
Removes the Windows device discovery (Plug and Play) entries from the Windows registry. After running level 1, connect the USB cable to the all-in-one and let Windows try to discover the device again.
2
Performs Level 1 and removes the software drivers. After running level 2, run the all-in-one installer and use the "Add a new device" option to attempt to reinstall the all-in-one again.
3
Performs Levels 1 and 2 and removes the HP Photo and Imaging software. You must completely reinstall the all-in-one software after running level 3.
4
Performs Levels 1, 2 and 3, and removes HP Software Update. You must completely reinstall the all-in-one software after running level 4.
If you have an HP computer I would not recommend the L4 uninstall as it would also uninstall any other HP software you have installed besides your printer.
Definitely continue going through the post I had provided, Re: Error message Microsoft visual c++ runtime library.
If that still does not resolve your issue, or you cannot uninstall using one of the four methods above, then try the following:
Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any antivirus programs. How to Disable Antivirus in Windows 8?
Disable any firewall programs. Windows Firewall from start to finish.
Create a new user account. Managing User Accounts and Logins (Windows 8).
Reinstall using the HP Printer Install Wizard for Windows.
Hope this information helps, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Officejet 7310 duplex printing

My printer has suddenly stopped printing duplex. It copies a document double sided ok, but won't print a document. I'm using Microsoft Word with Windows XP.
It prints page 1 starting at the top of the page and print the text to the bottom of the page and then throws out the sheet. It then prints page 2 on another sheet starting with the text at the bottom of the page and prints the text to top!!! This means I have to turn round every second sheet to get the document in order.
The pages that I'm printing are quite full of text and include the page number and a one line footer.
Geoffrey David Worrall
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View Solution.

Hello geoff34falmouth,
First of all make sure that the duplexer is "activated" in the driver of the printer. Go to Printers&Faxes and right click the Officejet 7310 driver (should be called something like HP Officejet 7300 series) and click on Properties. Go to the tab called Device Settings and make sure that the duplexer is set to Installed.
Second make sure that you have the correct settings in the driver when printing, so in MS Word click File - Print, make sure that the Officejet 7310 is selected and then click Properties. Make sure that duplexing or two-sided printing is selected.
Third thing you might want to check is the margins of the document that you're printing as the top/bottom margin needs to be a bit larger when using the duplexer compared to when just printing a single-sided job. Top/bottom margins should be at least 12 mm (this is due to the paper handling of the duplexer).

Print driver for hp officejet 6500 unavailable with Windows 8.1

I have an Asus laptop running Windows 8.1. Every few days I can not print on our Officejet 6500 e709n. The message says the print driver is unavailable. I must then uninstall and reinstall the print driver. We have a Dell laptop running Windows 7 and a Macbook also connected wirelessly that we have no problems with this issue. How do I correct the issue so I do not have to uninstall/reinstall every few days?
Thanks.

Hi,
Where do you install from ? Please try the following driver (dated Aug-28-2014):
http://ftp.hp.com/pub/softlib/software12/COL31304/mp-110035-2/OJ_AIO_6500_E709_Full_Win_WW_140_408-4...
Regards.
BH
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How do I get the printer driver for a hp officejet 6500 e709n?

How do I get the printer driver for a hp officejet 6500 e709n? When I add the printer, Apple says the software is not available and to contact the manufacturer. HP says it is available from Apple.

Hi Robmtu,
You can find the direct download here.

Can I Scan to editable text on HP Officejet Pro 8620 using the Apple Printer Driver 3.0?

Can I Scan to editable text on HP Officejet Pro 8620 using the Apple Printer Driver 3.0?
I had a very difficult time getting my new HP Officejet Pro 8620 functioning as well as it does now. I just tried scanning something as editable text for the first time and it ended up being scanned as a pdf. At one point in my various tries there was a note on the printer screen that I did not have the HP OCR software installed.
This may be because the resolution to my installation problems with the HP Officejet Pro 8620 seems to have been reverting to operating with the HP-Apple Printer Drivers 3.0 package instead of the HP-Officejet-Pro-8620_v12.32.0.dmg installation package.
I do not, therefore, have the HP Scan application on my computer now which is where HP says its OCR software can be found.
So what I'm afraid of is that I'm now running well with the HP-Apple driver but if I do go back and install the HP Officejet Pro v12.32.0 driver software with the HP installer, in order to access the OCR softwware in HP Scan application, I'll mess up everything else.
Is there any chance that the HP-Apple Printer Drivers 3.0 package I have installed also includes OCR software? If so where can I find instructions for activating it and using it with the HP 8620's scanner?
Or can I only get OCR capability with the HP-Officejet-Pro-8620_v12.32.0.dmg package?
Any experience with this? Should I leave well enough alone? Or can I somehow install the HP-Officejet-Pro-8620_v12.32.0.dmg package without messing up my current functionality?
Thanks
Steve

The printer driver that is installed automatically from Apple doesn't scan. The scanner part can be accessed through Image Capture, but I don't think that does any OCR on the scan. You'd need a separate program. As you noted, many of the bundled software programs have OCR built-in (albeit limited). From my experience, that is only activated when you scan to "searchable" PDF or something similar. You would then have to extract the text from the PDF.
I don't have an HP printer/scanner, so take this all with a grain of salt.
If you can just install the Scanner utilities, that shouldn't affect the printer portion.
Your other option would be to purchase separate OCR software. Unless you need to scan lots of documents into text, you should further investigate installing the HP scan utilities.

Officejet 7310 "steals" my default printer settings

My Officejet 7310 "steals" my default printer settings from two other printers I use. I wish there was a way to have HP respond to me about this but no luck so far. I have installed a little program suggested at another forum - "set default printer" but it doesn't help. When I fax from the 7310, for instance, I get my unpleasant surprise the next time I print .
Any suggestions for a cure, or for getting HP's attention, or both?

>System Preferences>Print & Scan>Select your Printer>Options & Supplies...then:

Printer driver for 4500 officejet wireless G510n

I need to reinstall the 4500 officejet wireless G510n printer driver for Windows 7. I searched for it on HP.com and I received a message that this product is no longer supported. Is the driver still available?

Hi , Yes, there are still drivers available for the 4500 officejet wireless G510n, and I an help you obtain them. Please download and run the HP Printer Install Wizard for Windows The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer. Please let me know if this resolve the issue. Thanks.

HP Officejet Pro 276dw MFP - can't connect with the printer driver (but web browser works)

Hi,
I used to own an 8500 pro which got replaced by the 276dw due to HW malfunctioning of the old model. I installed the driver (full set, win 8.1 64 bit) from the HP download area over the installed printer. I can access the printer using it's IP address. Ipad Airprint works well. The only problem is that I can't get the printer driver to connect to the printer, but the printer driver displays the printer with the correct address. Print and Scan doctor detects incomplete install and download 184MB, one bit at a time ... it will take more than an hour.
I believe - due to a message that something needs to be stopped during the install (in order to get rid of the SW for the old printer) - that this thing is stil stopped, and I need to restart that (or if it is a service I need to reset it to automatic start).
Any idea anyone?
Thanks and with best regards,
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update: The Print and Scan doctor did not help, but I finally added the printer using the default windows method. So I can print, but scan to PC obviously doesn't work, and neither does the Fax printer. Help still appreciated.

Hp officejet 7310 all in one scanning/faxing problems

faxing and scanning will not work on my hp officejet 7310 all in one printer ... i have uninstalled and then re-installed, but still not working.... what am i doing wrong?

I'm sorry..... I did find an ERROR message.
When I clicked, it showed this: there are 5 green check marks and I will indicate with an *
* Device Manager
* Driver Check
* Device Status
* Window (WIA) Scan
* Solution Center
* HP Twain Scan
but then this:
! (a yellow exclamation mark) next to
Registry
HP Scan Flow Manager
Digital Imaging Monitor
Front Panel Test
Test Scan
Hope this helps you find my problem ......... thank you.

Printer Driver HP Officejet 7310

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