Printer driver install issues for Officejet Pro 8500A

This printer was working seamlessly for a couple of years and now all of a sudden the drivers will not download properly. I am at mt wits end, please help! Thanks

They should be here.
https://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4116838
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Similar Messages

  • How can I download the Printer Manuel for OfficeJet Pro 8500A. Thank You.

    How can I download the Printer Manuel for OfficeJet Pro 8500A.  The easy way.  Thank You.
    This question was solved.
    View Solution.

    Hi,
    You can download the User Guide on the link below.
    http://h10032.www1.hp.com/ctg/Manual/c02668142.pdf
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Need MICR compatible ink cartridge for Officejet Pro 8500A Premium to print checks.

    I need to print bank accepted checks on my Officejet Pro 8500A Premium printer using MICR ink.  I cannot find a compatible MICR cartridge for this printer.  There are MICR cartridges available for other HP printers.  Does anyone know of a compatible cartridge? 

    Try using the multilevel uninstaller in the HP software driver CD. Browse the contents of the CD and look for the "Util" folder and open it. In the "Util" folder, open the "CCC" folder. In the "CCC" folder, double click on the "Uninstall_L3.bat" file. Don't use the "Uninstall_L4.bat" file. It could remove files that have shared dependencies with the HP software. Restart the computer and then reinstall the software afterwards. Let me know if it worked or not.
    Binary_Zen (worked at HP )
    Click the white Kudos star to say thanks
    Please mark Accept As Solution if it solves your problem

  • Two sided printing on macbook with hp officejet pro 8500a

    I've got a hp officejet pro 8500a printer installed on my mac os x but i cant find the option of automatic 2-sided printing. How to turn on this function/anybody knows ?

    Hello OLTO,
    Welcome to the HP Forums.
    I see that you are having an issue with the printer going into sleep mode and not waking up when a print job is sent.
    This could possibly be a power issue or in a lot of cases, a lack there of.
    Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    I also suggest downloading and installing the HP Officejet Pro Firmware
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Can't Install Drivers for Officejet Pro 8600

    I have a fresh install of Windows 7 Enterprise, everything installs and works perfectly except for this printer!
    I keep getting this error message!
    [Window Title]
    C:\Users\Annette\Downloads\OJ8600_1315-1(1).exe
    [Content]
    The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.
    [OK]
    The rest of my PCs in the network use Windows 8 and Windows 7 Home Edition, all able to install the driver without issues! Please help!

    Hello @gicanktrl  and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are running into driver errors.  I would like to help.
    I would suggest Uninstalling the Printer Software.
    Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration.  You can do so by following this document: How to perform a clean boot in Windows.
    Once the computer is in clean boot mode, I would suggest reinstalling the HP Printer Install Wizard for Windows.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Driver installation problem for Officejet pro 8000

    Hello,
         We are trying to insall the Officejet pro 8000 (wireless) on a Dell Laptop (OS Vista 32).  The drivers will not load.  The error message is "DLL initialization failed".  The USB connection is fine.  Printer is detected.  We have tried all the suggested solutions, (disabling firewalls/startup programs, starting, restarting, restarting again...) What are we missing?
    Thank you for your help

    Try to download the (updated) software from here.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Unable to install using the Windows 2008 Driver for Officejet Pro 8500A Premium

    I have been trying to figure out why I am unable to install the drivers from the link below.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-109378-2&cc=us&dlc=en&lc=en...
    The site indicates that they are suitable for windows 2008 x64 but the install fails with the error below.

    Hi,
    Be sure to follow the steps below to install the printer on a Windows 2008 server, the installation should not be used as standard, but by customizing the installer using an Msiexe ccommand.:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03351547&cc=us&dlc=en&lc=en&product=4083971&tmp...
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • How come I have to spend $145. to get windows 7 to install a HP officejet pro 8500a printer.

    I have tried for 2 days to install a printer.I bought one and took it back to the store.They exchanged it for a new one and I could not install it either.After severa hours With a Technician from H.P. I could not get it to print anything from the internet.I was told by H.P. that it was Vista operational system and I have to buy windows 7.This sounds like a lot of BS to me.Andy

    You're right. That does sound odd. I have q 6500+ running on Vist w/no problem. Have you a) uninstalled any old HP printers from the pc? b) run install as Administrator? I have not looked, but does the setup disc say it has Vista drivers? If so there should be no reason it doesn't install properly. I looked the printer up and it says it should work under Vista.
    Maybe you need to open up a tech support case and get in touch w/a case mgr. to help you. They often are more help than some of the tech support staff.  Good luck.

  • How to install a HP Officejet pro 8500A on Pavilion Laptop computer

    I tried to load the soft ware for the printer ( 8500 All In One ) and it would not accept the soft ware
    This question was solved.
    View Solution.

    Hi,
    Download and run HP Printer Install Wizard utility from link below to troubleshoot the issue.
    www.hp.com/go/tools
    Although I am an HP employee, I am speaking for myself and not for HP.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • I can't print recto verso with eprint Officejet Pro 8500A

    Is it possible to print recto verso via eprint?

    Hello filipv,
    Any documents you send to ePrint will print as formatted, so there is no way to print in recto verso unless the document has already been formatted for it before being sent to the printer.
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • What do I do when I get the message my printer is not connected? HP Officejet Pro 8500A e-All-in-One

    What do I do when I get the message my printer is not connected when I want to print wirelessly.? HP Officejet Pro 8500A e-All-in-One.  I have a macintosh computer using snow leopard.  I have used the printer for 6 months.  Nothing has changed.  I shut off the printer and turned it on.  The internet is working altough I will turn it off and on.  What do I do next?  Thank you.

    The easiest and fastest thing for you is to reset the printer to its defaults and then just install the printer again following the instructions in the manual when you received it.  If you don't have these you will find this on the HP web site.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • How do i get my nokia n8 to print to my officejet pro 8500a?

    Hello
    Can anyone tell me how to get my Nokia N8 mobile phone to print a photo using HP Officejet Pro 8500A?
    I have got the wireless connection enabled, but when I select the photo on the phone and click on Print, via Bluetooth connection, the Printer can't be found.
    Any suggestions would be greatly appreciated!!

    The Officejet 8500a does not support bluetooth, but you can download an app called HP iPrint Photo and use that, here is a link with information on this app.
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01923321&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US​...
    I was an HP employee
    If I have helped you solve your issue please mark it as solved
    **Say Thanks By Clicking on the Kudos Star**

  • HP Officejet Pro 8500A Plus printing issues

    I have been having two new issues suddenly (within the past 2 weeks) with my HP Officejet Pro 8500A Plus. I am trying to print from my iMac 27 inch running OS.X 10.8.4 Both the mac and the printer are connected to a wireless network via an Xfinity Wireless Gateway. I have just replaced the ink cartridges in the printer but am unable to print black & white. In fact everything is comming out kinda pink. I have posted on HP's support site and was told to
    Download and install this: http://support.apple.com/kb/DL907
    Restart your Mac.
    Reset the printing system:
    - Go to System Preferences > Print & Scan
    - Right (or control) click in the rectangle listing your printers and select Reset Printing System.
    WARNING - this will delete ALL of your printers!
    - Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
    Having done that initially my problem was solved. But now I'm having the problem again. I went through the above steps again, but still not able to print. Are there any suggestions for a fix. Is anyone else seen this issue? Is there a particular printer manufacturer that works well with Apple. Because at this point I have a large paperweight that is of no use to me!

    The fact that it was solved and then came back points to some (unknown) issue with your Mac's software.
    Try these generic fixes first (and then do the reset printing system and re-add again):
    http://support.apple.com/kb/ts1417
    (one of the three methods - I like Disk Utility best - you can also repair disk permissions while there.)

  • HP officejet Pro 8500A software driver for Mac OS v 10.10.2

    Dear,
    could you please provide me the HP officejet Pro 8500A (A910a) software driver for MacBook pro (OS X Yosemite v10.10.2) while is it not available on the website.
    regards,
    This question was solved.
    View Solution.

    Sure,
    thank you again 7 best regards,

  • I have successful​ly installed printer officejet pro 8500a but cannot print my emails.

    How do I print e-mails on my new printer HP Officejet Pro 8500A?

    That depends of  your e-mail service. If you are using Outlook, or just directly using Hotmail/Gmail/other mail service...
    Or, are you getting an error when you try to print e-mails?
    Or, are you trying to use ePrint?
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

Maybe you are looking for

  • Made a mess of my partition scheme

    I had just received my new late 2012 iMac, and transferred over all the information from my old iMac to the new one via Setup Assistant. I went into Disk Utility to take a look at my Time Machine backup and noticed what seems to be a huge mess in the

  • B&W image with color profile true B&W?

    I have a 10mb B&W visual saved as RGB. It's 10mb which is too large. I changed it to grayscale and it goes down to 3mb. Still too large. How else do I change a B&W image with RGB color profile to plain B&W? Or is 3 mb the lowest I'm going to get? OR

  • Power on password reset

    My laptop is asking for an administrator or power on password. I get the message Key:64439020 after 3 failed attempts. How can I reset/clear this password so I can turn on my laptop? This question was solved. View Solution.

  • Problems 1 and 2 with iPod Nano 7G described below

    Problem No. 1: I have followed the recommended steps for activating the sensor (Nike + Fitness) in my 7th generation iPod Nano to no avail.  Is there really a built-in sensor in this iPod Nano as part of the Nike + Fitness? Problem No.2: Songs remain

  • Custom Include Location

    Am using Oracle 7.5.1 Is there is any location where seperately custom idoc script include will be stored.... In our project,i see the idoc script usage in Java code.... I want to know where it will be defined