Printer: Driver Update Problem with HP 6700 All In One Printer

My HP 6700 All in One Printer is not set up correctly on my laptop (16 months old),. I need to update the Driver but the auo system says the driver can not be found, when I try to do in manually it loads onto my lap top but does not update the printer. Any suggestions?

Hi,
I request you to try the following:
For network connection:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03086294&tmp_task=useCategory&cc=us&dlc=en&lc=e...
For USB:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03521864&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Although I am an HP employee, I am speaking for myself and not for HP.
Say thanks by clicking the "
Kudos! Thumps Up" which is on the right
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue
Regards,
Ray

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Hi there,
Welcome to the HP Forums!
I understand that your HP F380 has stopped printing in color, and I am happy to help you with this printing issue!
For further assistance, I will need to know the following:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
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I work on behalf of HP
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Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Select your operating system, click next and click on the software to download and install.
Make sure when you add the printer, it shows the printer name and not the printer name + Airprint.
What operating system are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How is the printer connected? (USB/Ethernet/Wireless)
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi,
I request you to try the following:
For network connection:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03086294&tmp_task=useCategory&cc=us&dlc=en&lc=e...
For USB:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03521864&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Although I am an HP employee, I am speaking for myself and not for HP.
Say thanks by clicking the "
Kudos! Thumps Up" which is on the right
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue
Regards,
Ray

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