Printer error messages

psc 2170 all in one printer, error message "remove and check cartridge" this has appeared for no obvious reason when I now switch on. I have removed and cleaned contact points on both cartridges and printed to no avail so would be most grateful for any suggestions that might help.
Thank you
This question was solved.
View Solution.

Hi - Did you clean the contacts in the printer (carriage) as well?  If not, try that to see if that resolves the problem - Step 5 in this document.
If that doesn't resolve the problem, the next step is to replace the cartridges (one at a time, in case only one of them is bad). 
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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