Printer Error: Remove and check cartridge on right.

Printer Error: Remove and check cartridge on right. I have a HP printer Officejet 7310 All- in-One. I have tried taking the cartridges out, shutting off the printer and unplugging the printer but nothing helps. The cartridges are correct ones; the problem started after I was using these cartridges for a while.
Please Help, Mitzi

Check out this post in this forum and see if this helps.

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Error: Remove and Check cartridge on right

I have removed the right cartiridge and check it, but the error message will not go away?
I have not tried putting in a differnet cartridge yet.
Suggestions????
It is the black and white cartridge.
This question was solved.
View Solution.

Start by following the troubleshooting steps shown here. If cleaning the cartridge and printer contacts does not resolve the issue then check the spring as shown in this page. If the spring is dislodged (1) you will need to have the printer serviced. If the spring is dislodged but has not damaged the flex circuitry (2) then some have reported success epoxying the spring back in position.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Remove and check cartridge on right error message on 7410 all in one

I recently changed the black ink cartridge in my 7410 all in one printer. After changing cartridge it gave me an error message of " Remove and check cartridge on right". I have tried removing and reinstalling , cleaning connection points with clean damp cloth (water) and still cannot get error message to go away.
Any ideas would be greatly appreciated. Thank You.

NoProblemAtoll wrote:
I know this is an older thread but being it is a top Google result associated with the "Remove and check cartridge on right" error it justifies adding a helpful suggestion for other. Our findings have been HP Printers are very biased against refilled \ recycled cartridges. I own a total of (5)x HP 7310 and HP 7410 printers in my IT Consulting office. These are feature rich MFP’s with an abundant supply of ink available at generously economical prices. On the face of it, it sounds like a good reason to keep a bevy of last gen printers around. EXCEPT the printers work great with the $30-$50 brand new HP brand 96 cartridges from Office Depot or Staples. Unfortunately if you try and buy some recycled cartridges off ebay the Printers detect the recycled\refilled cartridges as a previously depleted HP cartridge that may not be genuine and the units suddenly turn on you. Miraculously the "Remove and check cartridge on right" only manifests itself with non-HP brand cartridges or cartridges that have been refilled. (We have even tried to re-fill out own refreshly depleted cartridges with like results.) Think of it as an HP service reminder conveying you forgot to pay HP their $30-$50 profit on your ink this go round. Remember you need HP Branded ink cartridges (HP = Homogeneously Proprietary). It’s like an intention flaw written into the firmware. Best guess (purely on conjecture) is there is a check in the firmware/drivers for if the cartridges has been previously installed, previously depleted, max install count, and expiration date validation. If it encounters a condition it doesn’t like you get this nondescript error.
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The above post is filled with conjecture and speculation, but is not based on fact. The Officejet7410 is not programmed to reject refilled/reman cartridges. It will check cartridges electrically for various things and will reject cartridges that fail. Typical failures would include a cracked printhead (caused by rough treatment - dropping the cartridge even a few inches for example), or open electrical connections caused by debris on the cartridge contacts. Cleaning the cartridge contacts as shown in the document here may resolve the issue in case of poor electrical contacts.
A cartridge that has been previously used in a different printer will likely be marked as empty, but the printer will happily print with a cartridge detected as empty.
The reality is that the quality of refill and reman cartridges are very variable, but generally poor. The study here has a study conducted by a testing facility, here is another study.
My personal experience has been similar. I donated an HP all-in-one to my son's high school years ago. Sometime later I got a call from the teacher complaining that it was not printing properly. I went and took a look and found they had put in a renam color cartridge that was not printing one of the colors*. They tried another cartridge, which also had a problem and then finally the third cartridge worked. I asked why they used renam cartridges and he said they bought these because they were cheaper. I asked if they were 1/3 the cost....
*The color missing had nothing to do with the printer - blotting the bad cartridge on a damp tissue gave only two of the three colors that would normally be present.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Error message: "remove and check cartridge on right." photosmart 2610

I installed two brand new HP cartridges (color and black) in my Photosmart 2610 all-in-one about 1 month ago and they were working fine but now I get an error message asking me to "remove and check cartridge on right." When I check the cartridge (black), it looks fine but the error message won't go away and the printer won't print. Suggestions?

I had the same problem, I have tried resetting with #6 or #3, cleaning.
What worked for me:
1 - While printer is on, go to the "Mfg Commands"
(on my printer I had to press "*" and "#", others would need to press both left and right arrows, etc.)
2 - You will get the following message "Enter special key combo", then enter "123".
3 - Press the right arrow until you find "Special Reports", click OK
4 - Press the right arrow until you find "Print Cartridges", click OK
What was my surprise when at number 3, it started printing !
And then, everything came back to normal !
Super cool !
Hope this works for you !

My HP2575 give's "Ink Cartridge Problem - Remove and check cartridge on right"-error

Hello,
I have a HP photosmart 2575 all-in-one. For just a couple of month's I use my black 339 cartridge and suddenly it give the error "Ink Cartridge Problem - Remove and check cartridge on right", with means the black cartridge. I always use original HP cartridges and have never filled them by myself or other people. Because the expire date is just a couple of weeks late, HP won't support me. For now I put a new cartridge in the printer, with works fine. How can I solve this problem with my cartridge? It has enough ink for many prints to make, so I don't like to throw that away. I hope you can help me with tis matter.
Thanks a lot.

Hello Tom_Heitbrink. I have located a document you can follow to troubleshoot your issue. Let me know your troubleshooting results after following the document. I'm only here to help!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00427221&cc=us&dlc=en&lc=en&product=441240
Mario
I worked on behalf of HP.

Photosmart 2710: Error Message and check cartridge on right.

I have the Photosmart 2710 all-in-one but I continue to get the following error message: Remove and check cartridge on right.
I have remove the black cartridge and check everything. I have cleaned the connectors but still I continue to get this error.

Start by following the troubleshooting steps shown here. If cleaning the cartridge and printer contacts does not resolve the issue then check the spring as shown in this page. If the spring is dislodged (1) you will need to have the printer serviced. If the spring is dislodged but has not damaged the flex circuitry (2) then some have reported success epoxying the spring back in position.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Re: Remove and check cartridge on right.

I own an Officejet 7310 All in One. I have received an error that reads "Remove and check cartridge on right". After removing and inspecting the nearly full black cartridge, I could not identify any abnormalities. After reinsertion, the error returns. Perhaps I don't understand what is meant by "check". Please help.
Ralph Sellers

The document here may help resolve the "remove and check" error. The photo in the post here may be helpful in checking for damage to the x-bias-spring.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My photosmart 2610 has an error message "Remove and check cartridge on right"

I have replaced both the black and color cartridge and still have the error message. Also have restarted computer and turned printer off and on several times. Need help!

Hi ruf,
Check this article and see if this can fix your printer - Remove and Check Cartridge
Hope this works for you!
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Cheers!
* If this post has helped you, the White Kudos star on the left is a great way to say thanks!
* Please mark Accept As Solution if it solves your problem so other users can benefit as well.

Remove and check cartridge on right

I own HP Officejet 7310 all-in-one. Yesterday the above message appreared when I turned on the printer and tried to print . I took out the cartridge and then reinstalled it. The message did not go away. i turned the printer off and on again; message remained. I then put in a new cartridge. Same message. I have no idea what to do.

waynewal wrote:
Having same problem. Finding that in other web sites HP has programmed the system to remember only 2 ink cartridges. apparently the only way to solve this after cleaning does not work is to disassemble and remove the battery, wait a while, then replace battery and reassemble the printer.
There is a lot of misinformation in "other web sites". Neither the Officejet 7410 or the Photosmart 2610 series printers have a battery in the printer. The memory stores information about the most recent cartridges, but this information is only used to determine ink levels and the need for alignment, it has nothing to do with the "remove and check" message.
Try cleaning the cartridge contacts as shown here
(for a different cartridge, but similar). If that does not help check
the spring and make sure it has not become dislodged and damaged the
flex as shown here. If the flex is damaged your printer will require service.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

C5280 printer error "remove and check colour cartidge" even with new cartridge and contact cleaning

Error message repeats even after-
1 installing new colour cartridge,
2 cleaning of cartrdge contacts, and printer contacts
3 off/on power,
4 sliding cartridge from right to left
5 removed and placed back paper
6 unplug electrical wire connection
Thank you

Try steps 3,4,5,6 in the link below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01611456&cc=us&lc=en&dlc=en&product=3204464&tmp...
I work for HP but my posts and replies are my own.
Have a great day!!!

Hp c4189 all in one - Problem message says "Remove and check cartridge on right"

This message keeps returning after several cartridge removals and even new cartridge installed.
What do I do next? Thanks.

This message keeps returning after several cartridge removals and even new cartridge installed.
What do I do next? Thanks.

G85 printer says "remove and check color cartridge"'

My G 85 all in one inkjet printer was working fine until it suddenly displayed "remove and check color cartridge". Now it won't print. I removed both the color and B/W cartridges and cleaned contacts on printer and on cartridges. After re-insertion same message. Removed color cartridge and installed a new color cartridge. Same message is displayed. Any help would be greatly appreciated.
Phil

Hi saratogaphil,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some issues with an error on printer to Remove and check Cartridges. I have a few different document for you to try. Please click on the following links for Print Cartridge Errors.
You can also attempt to clean the product with the use of the following link on Cleaning the All-in-One as well as Maintenance and Cleaning.
Once last step you can try is Resetting the Printer.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hp2175xi printer Remove and check cartridge. error message displayed on printer.

Remove and check cartridge error message displayed on printer. I have removed and inspected cartridges and no problems were evident. Shut down printer and restarted, unplugged and restarted same error displayed. Please help with any suggestions or solutions.
Thanks John

Hi
If the cartridge isn't empty and you've tried the usual troubleshooting (which includes cleaning the contacts on the cartridge and in the printer) then it's probably best to contact Phone Support for a possible replacement.
You can check if the cartridge is still within warranty by checking the warranty ends date here
Best Regards
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Error message: "Remove and check cartridge"--what should I do? (officejet 6110xi all-in-one)

I got a printer (as above) in a yard sale. When I first turned it on, it had an error message: "Remove and check cartridge". I pulled out and looked at the cartridge, nothing seemed wrong (except perhaps the mildly inexplicable twist tie). Then I tried cleaning the contacts, did a hard restart, and looked for damage to the flex (there was none I could see), as suggested here: http://h30434.www3.hp.com/t5/Other-printing-questions/Need-help/m-p/71/highlight/true#M8
Still no love.
What does it want me to do?

Hi,
Try this link
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00054462&cc=us&lc=en&dlc=en

My 2210 all in one printer keeps giving the message "Remove and check cartridge"

My 2210 all in one printer keeps giving the message "Remove and check cartridge." Although I go through procedures outlined in manual, message keeps reappearing. Suggestions?

Hello again!
Still having problems but here's more info: Checked "Resume" but Message next to the job says ERROR but that 'Pinter is ready'.
However, on the PRINT & FAX page in System Preferences it has 'Idle' next to the psc1317 (default) printer.The computer scans the document but wil not print it. With printer off I disconnected the power cable and the USB from the computer then re-connected after 1 minute. When I turned the printer back on it printed the test sheet but not the document. I have also unistalled then reinstalled the hp1317 Snow Leopard software and driver and computer says that all software is up to date. Apart from a dodgy connection I have no idea where to go from here!

Printer Error: Remove and check cartridge on right.

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