Printer head will not remain stable on device

I wanted to know if their is a way to send my printer in to get it fixed, or if there are any authorize hp people here in MS to fix on printers. I have a wide format printer that I have only used 3 times but now the heads go back and forth on it and I will not print. I would appreciate any help I can get! 

Hi trease12,
I understand you're looking for a place to get your printer looked at/repaired in the Mississippi area. I will certainly do my best to assist you with this.
If you're still under warranty with HP they may be able to offer a replacement or whatever they deem necessary, you would just have to contact HP Tech Support for your area and do some troubleshooting to determine if a replacement is the way to go. If it's not under warranty, you can look for Authorized HP support providers by checking this Find Authorized support providers site.
Hope this is helpful!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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