Printer head will not remain stable on device
I wanted to know if their is a way to send my printer in to get it fixed, or if there are any authorize hp people here in MS to fix on printers. I have a wide format printer that I have only used 3 times but now the heads go back and forth on it and I will not print. I would appreciate any help I can get!
Hi trease12,
I understand you're looking for a place to get your printer looked at/repaired in the Mississippi area. I will certainly do my best to assist you with this.
If you're still under warranty with HP they may be able to offer a replacement or whatever they deem necessary, you would just have to contact HP Tech Support for your area and do some troubleshooting to determine if a replacement is the way to go. If it's not under warranty, you can look for Authorized HP support providers by checking this Find Authorized support providers site.
Hope this is helpful!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP
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Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
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adbeape.framework adbeape 3.3.8.19346 66.1025012
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
adobe_caps.framework adobe_caps 6.0.29.0 1.276181
AdobeACE.framework AdobeACE 2.19.18.19243 66.492997
AdobeAGM.framework AdobeAGM 4.26.17.19243 66.492997
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AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.02.19243 66.492997
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.492997
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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
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Hey petanque1,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
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"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
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Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
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