Printer help: i have a scanning problem

i want to scan something on to my computer but i dont have a color cartridge and it wont let me do anything with out shouldnt i beable to scan even tho i dont have a printer cartridge? i have a pscc 1600 series and an ibook g4. thanks.

Hi dee digi
That is somewhat presumptuous of the HP-PSC 1600 to prevent you from doing a colour scan because the colour ink cartridge is empty.
This is of course a HP problem not an Apple problem so the solution lies with them.
However are you aware of an updated HP driver being available from HP as there is some problem dealing with the printer cartridge and they recommend installing it.
HP PSC 1600 and 2350 Series - Print Cartridge Stops Working with an Error; and Preventing Cartridge Errors Whether this fixes your problem I don't know, but they say it is required. If you still have no luck, then either replace the cartridge as it wants or call HP and see what they have to say.
regards roam

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