Printer Information Required

Hi. I need to know MTBF(Mean time before faliure) & MTTR(Mean time to repair) for HP7000 WideJet, HP4015dn Laser Jet Printer.
Also kindly provide me information regarding Ozone filtering in HP Printers

Hi, did you ever find a solution to this? I see your post is old, but the exact same thing has happened to me and I can't figure out what the generic username and password would be. Any insight you have would be most helpful. Thanks!

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Saved printer information is not compatible with Photoshop Elements 11

Hello - After successfully using PSE11 to print photos on my Epson Artisan 810 printer, the printer died and was replaced with an Epson Artisan 837 printer. The new printer works on ALL of my other applications EXCEPT I receive the following error message after hitting 'print' on Photoshop Elements 11.
MESSAGE:
The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to check your printer settings before printing.
You can see from the screen print attached that the Epson Artisan 837 is a validly installed printer. All advanced settings were available for selection/modification, and all printer drivers are up to date. Also, uninstalled and reinstalled the printer without resolution of the problem.
Can anyone please point me in the right direction to resolve this issue?
Thanks so much, Debbie
Running:
Windows XP sp3 (up to date)

You did indeed lead down the correct path with only a little modification required in the naming (see below). Thank you so very much!!
Here's what I had to do to get this to work:
1 - I first tried to rename this printer to a generic 'DSLW Printer'. This renaming worked for ALL OTHER applications except Photoshop Elements 11 even after rebooting my PC. Received the identical error message listed in the original message.
2 - I then renamed the printer as 'EPSON Artisan 810 Series'. This was of course a lie but matched the printer as named by the 2010 original Artisan 810 installation. VOILA! This does work for Photoshop Elements 11 (jpg and psd files tested) and the other applications that I've tested. Hopefully all other testing will provide equally successful results.
So problem seems to be resolved BUT is this a question/problem that I should pursue with either Adobe or Epson? I do know that the 810 and 837 only differ in the ability to print from a wider variety of wireless devices (e.g. cell phones & tablets), otherwise the functionality is virtually identical. Did Epson drop the ball or did Adobe? Or maybe it's simply that I'm a die hard XP sp3 (32 bit) user until forced out by Microsoft.
Thanks again!!
Debbie

Business blue print and requirement gathering

MODERATOR: All points have been UNASSIGNED and the thread LOCKED. Please do not share email addresses or links to SAP copyrighted information on these forums. If you have some information, please consider posting it to the [Wiki|https://wiki.sdn.sap.com/wiki/display/ERPFI/Home] rather than sharing via email. Than you for your assistance.
Hi friends till now i have been on production support.I am moving on to implementation side on another project.I would appreciate if somene can send me documentation on information gathering from client.
my email id is :[email protected]
Thanks in advance
sandhya

HI Shasikanth,
could plz forwrd me business blue print and requirement gatering documents..to this id...[email protected].
thanks in advance
regards
JK

I installed a new printer and now Photoshop Elements tells me I can't print. The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to che

I installed a new printer and now Photoshop Elements tells me I can't print. The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to check your printer settings before printing." I have uninstalled and re-installed Photoshop Elements, checked my printer settings and still I can't print a photo.

Hi ,
Please update to PSE 13.1
13.1 has solved this problem.
Refer to this link.
Photoshop Elements Help | Printer errors with Photoshop Elements 13

The saved printer information is not compatible with this version of Photoshop

Hello,
I hope somebody can help us. I am a IT Technician in a school, we have approx 500 Windows 7 64bit machines with about 600/700 users - 200 machines have the CS5.5 Master Collection installed on them. We have an intermittent issue with printing from Photoshop (both the 32bit and 64bit versions). Our printers are mostly HP LaserJet printers (all modern), but we have an Epson B-510DN Inkjet and some Xerox copiers too. The drivers are all installed on a central print server running Server 2008 R2 and shared via Group Policy to client machines.
In rooms where Photoshop is installed, intermittently when a student goes to print we will recieve the following error:
The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing.
Photoshop will then grey out the 'Print' button and won't let the user print again. The odd thing is that we can still print from other software such as Microsoft Word or even non Microsoft software - even Illustrator will print. It just seems to be Photoshop thats has any issues.
This happens when printing to any printer on site, 90% of which are HP's. As a general rule we configure all of our HP printers with HP's PCL6 Universal Print Driver as it makes management of various printer models easy, and we haven't found it to limit us atall yet. We are aware the Adobe software is 'preferential' to Postscript drivers but our printers arn't, being HP's PCL is their native language. We have tried changing a printer to the Postscript UPD driver to test it but it made no improvement. We have also seen the issue quite indepth with our Epson B-510DN which is configured with Epson's latest model specific driver as our photography department use it. Since we are seeing it with different printers I don't believe the printer drivers are to blame - unless somebody want's to prove me wrong.
Like I say the problem is intermittent, and we are having trouble tracing it down to a user, computer or a software problem as it is so intermittent. Has anybody else seen this and managed to overcome it? Since it's only happening in Photoshop is it a bug that Adobe have recognosed and fixed in CS6? The only workaround we have found for it is to go into printers, chnage the defualt printer from one to another and back again - this seems to shut Photoshop up.
Thanks, Dave.

Chris,
Apologies for my slow reply - we have been busy here the past few weeks.
We are using a standard Microsoft provided JPG image (Tulips.jpg) so we have ruled out it being an issue with the image; perhaps if we were using a PSD, maybe so.
We have now found out what the issue is, and what the workaround for this bug is. All of our printers across our site are named in a specific format, usually [Location name] [Room number] [Mono or Colour] resulting in printer names such as Photography A11 Colour, Art A2B Colour and Design Technology A14 Colour. All of these names contain numbers. We have tried reimaging machines, reinstalling Photoshop, upgrading to CS6, deleting and reconfiguring printers with the same name. Finally the only solution that worked was to take the numbers out of the name, either by renaming or deleting and reconfiguring the printers. The Photography printer is an Epson B-510DN using a model specific driver and the other two use the HP PCL6 UPD driver, so I don't believe the drivers are to blame and since renaming the printers work I don't believe it's a configuration issue either. Remember that these printers are shared from a print server and deployed via Group Policy (using the Print Management method).
I hope this provides you Chris, and others searching Google, a useful explanation of the problem and what the fix is. As much as Adobe won't admit it's a problem/bug, I and many others across the internet believe that it is and that it should be fixed in future versions of Photoshop.
Thanks, Dave.

Print information from a row - Report Builder 3.0 - printer button option?

Does Report Builder have any way of printing information from a row selection onto a page, rather than the whole report? I don't think it has a print button option when you create the report?

Hi KittyCat101,
According to your description, you want to select some particular rows when printing the report. Just as you said, there is no such feature in Reporting Services.
To work around this issue, we can create a parameter with the key field value in the report. Then we can print the particular rows based on the selection in the parameter. For more details, please see:
Create a multiple parameter named filter in the report.
Specify Available Values and Default Values from the dataset key field which is acted as filter when printing the report.
Add a filter as below in the tablix:
Expression: [Key field]
Operator: In
Value: [@filter]
When we render the report in report builder, it displays all data. While we can select the particular rows in the drop-down list when we want to print the report.
If there are any other questions, please feel free to ask.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

I receive Security Information Required message when I try to rent an itunes movie from my apple tv. I rent fine from my macbook, and have sharing turned on, WTH?

My apple tv appears to work fine, watching netflix and other apps. but when I try to rent an itunes movie I receive the Security Information Required message. I have sharing turned on, the apple tv and macbook are logged into the same apple ID.
WTH?
pretty frustrated.

It's telling you to verify your payment details. You need to go into iTunes on your computer and check that your address and credit card info are accurate. You will also need to make sure you have put in your security code.

I would like to connect a printer that requires OS 10.6 or newer. My MacBook is currently using OS 10.5.8. In searching for a software update, I am told no updates are needed. How can I upgrade my OS to 10.6 or better?

I would like to connect a printer that requires OS 10.6 or newer. My MacBook is currently using OS 10.5.8. In searching for a software update, I am told no updates are needed (and am given no option for updating my OS). How can I upgrade my OS to 10.6 or newer?

You have to understand the difference between an Update and an Upgrade.
An Update is a free change to add to the base code or as a bug fix within an existing Operating System. Such as the .8 added to OSX 10.5 or the .11 added to OSX 10.4..
An Upgrade is a complete new Operating System that must be purchased. Such as 10.5 Leopard to 10.6 Snow Leopard.
10.5 Leopard was written for Power PC Macs with code added to force it to run on Intel processors.
10.6 Snow Leopard has completely rewritten code and only runs on Intel Macs.
10.7 Lion ($19.99) used some 32 bit which allows it to run on Late 2006 through Early 2008 MacBooks and a lot of 64 bit code.
10.8 Mountain Lion ($19.99) is pure 64 bit, which excludes more systems than Lion did. It can only run on the Late 2008 through Mid 2010 MacBooks. It's not something you can add memory to, for example, as it involves the base architecture.
10.9 Mavericks is pure 64 bit and is a free download from the App store.
The 10.6 Snow Leopard DVD is in the Apple online store. You can get it for $19.99. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard After you’ve installed that then download the 10.6.8 combo updater to finish it off. http://support.apple.com/kb/DL1399 You will need to be running 10.6.8 to access the App Store to order Lion, Mountain Lion or Mavericks which are downloads only.
System Requirements for 10.6:
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible internet service provider: fees may apply.

I have PSE13 on my system. It was functioning properly and now I get these messages when I go to print: "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You need to c

I have PSE13 on my system, Windows 8.1, 64-bit. It was functioning properly after installation and now I get these messages when I go to print: "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You need to check your printer settings before printing." and then this statement: "Default printer could not be opened." I have reloaded drivers for both printers and made any upgrades possible. It was working fine before and now all of a sudden, nothing. Would prefer to have old PSE v.12 back, it worked with no problems.

See this thread
My Photoshop Elements 13 doesn't recognize my Canon PRO-10 printer. I've tried EVERYTHING. Reinstalled all my software, didn't fix anything. Can anyone help?

Photoshop CS5. Saved printer information is not compatible with this version of Photoshop

I am hoping someone has experienced this problem. I am working at a clients
office which has a large Konica Printer. When I first started using Photoshop at this office I
could print directly from PS to thier printers. Then a printer driver change or something I cannot pinpoint changed and I began getting the Error Message: The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing. I click OK and the second Error Message appears: There was an error opening your printer. Printing functions will not be available until you have selected a priner and reopened any documents. The radio button has the single response word "Cancel". After clicking that button the printing is grayed out and until I go into Color Settings and change the setting drop down box to something else, close PS and reopen the, or any file and the same thing occurs. Ihad the IT department down here and after an hour he clicked on settings and tinkered around until all of a sudden the printing was enabled. It worked until the printer driver was updated. Once again the IT guy was down here and didn't remember what he did, tinkered around and after changing the color settings to: Monitor Color, it printed. Here we go again, printer settings were randomly changed so we reinstalled the printer driver and again PS is not printing.
Is there anyone who has experienced this issue who can help me make sense of this insanity. Is there a sequence of setting changes, opening of the program and file that is allowing the color management to stop interferring with my printing other than Gremlins in this machine? I have not found anything Googling on this issue. Please help me . . . Annette

I don't think I have an answer for you about exactly what went wrong, but one thing that can help with understanding the messages (and maybe can help you and your IT people figure it out) is this:
Photoshop saves the information about the last printer the document was printed to as metadata in the document file. So if you make a print then save the PSD, the printer info is in the PSD.
If recently you opened an image that had previously been printed at another place (and which didn't have an exact match to the printer available in your current location), then you can start to imagine these error messages making a bit more sense. Things like "The saved printer information" begin to have meaning.
Hope this helps.
-Noel

I cant print and get this message, "adobe elements, "the saved printer information is not compatible with this version of photoshop elements, or the saved printer is no longer available. you will need to check with your printer settings before printing."

I keep getting this message when trying to print in adobe elements, I am using a new Epson WF-3640 printer
"the saved printer information is not compatible with this version of photoshop elements, or the saved printer is no longer available. you will need to check with your printer settings before printing.

Hi,
If you are working in PSE13, please update it to latest PSE13.1 update available and see if it helps.
To apply update, you can go to Help > Updates and there you can see PSE13.1 update.
Thanks,
Anwesha

Billing information required however have no credit card?

I've been a little sneaky, I bought a game card, like a gift card credit card and I linked it with my Apple ID, this card had £30 on it, and if the £30 has been spent then it's probably the case, but I recently made a purchase which had an error so I'm guessing the money ran out.
Now every time I try and download an app it says "billing information required" and I do not have a credit card, I have a paypal but I've no idea how to bypass this now and I cannot progress to download anything at all without entering my credit card details, which I don't have :s

You need to go buy another gift card and enter the info.

Payment Information Required

Every time i try and buy or 'purchase' an app it says "payment information required" and i dont want to use a credit card, just vouchers but i cant use my money on itunes and i also cant see how much i have in my account.
Can Anyone Help?

My Amex card came back as declined when I tried to buy the iworks for ipad apps
Amex didn't even see the attempt to charge
Tried a different card, same thing
logged a ticket, a human is now looking into the problem
we'll see... they seem to be very slow at responding at the moment (compared to snafu'd purchases) so maybe we are the tip of the iceberg!

Failed to get printer information

I have a legacy application in C++, now ported to VS 2010. All works fine, except I get an intermittent error. I'm printing a CNiReport to a pdf printer (Win2Pdf). Every so often I get an error dialog pop up with the message "failed to get printer information" and the print fails (no pdf produced). This comes from the CnIReport:rint. Unfortunately I'm trying to run my program unattended and this dialog hangs waiting to be dismissed. If I dismiss the dialog and let the program continue, it does and then may or may not get the same error on the next Print. It fails both if I pass the printer name to Print and if I pass an empty name to make it use the default printer.
Can someone from NI confirm that the dialog is coming from CNiReport:rint and is there anything I can do to stop it? Also, why would it happen only occasionally?
Thanks
Phil reaston

Hey Phil,
Could you post a screen shot of the error dialog?
It is uncharacteristic of NI software to have an error cause a dialog to popup. Typically an error code is returned passed and dealt with in error handling or the execution (compiling, run, etc) failing. so I am inclined to say this error is associated with the printer driver.
Luke W

Can't print information off Firefox, was able too before.

I have always used Firefox, and have always been able to Preview & Print information off the internet. However, when I click on whatever document I want to print out, the Preview is blank. I don' t know if this is a Firefox problem, or something wrong with my iMa?

http://kb.mozillazine.org/Problems_printing_web_pages

Printer Information Required

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