Printer is Connected to Wireless but Won't Print

I've tried restarting (both the iMac computer running Maverick 10.9.4 and the Photosmart Premium 310 printer) Tried deleting and reinstalling the printer. It passes all the diagnostics. It prints things from the web apps on the keypad. It was working fine last night and now will print nothing from the computer. I cannot figure out what to do next.

Hi AngieOli,
Welcome to the HP Forums.
I see that you are having an issue when attempting to print from your Mac.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I am also going to give you two documents. The first one gives instructions on How to reset the printing system.
The second document is for how to Repair disk permissions.
Please let me know how you make out and if you have any othe questions, please feel free to write back at any time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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ENVY 4500 CONNECTS TO WIFI, BUT WON'T PRINT

I AM USING A MAC LAPTOP RUNNING OSX 10.7.4. I ORIGINALLY INSTALLED THIS WIRELESS PRINTER USING THE WIZARD AND I HAD NO PROBLEMS PRINTING UNTIL I CHANGED MY ROUTER. NOW, EVEN THOUGH I PRINTED OUT THE WIRELESS NETWORK TEST RESULTS PAGE WHICH SHOWS THAT THE PRINTER WAS SUCCESSFULY SETUP, IT WILL NO LONGER PRINT. I HAVE NEVER USED A UBS CABLE TO CONNECT TO MY LAPTOP. I'VE READ NUMEROUS COMMENTS IN THE FORUM AND TRIED THEIR SUGGESTIONS, BUT I CANNOT GET IT TO PRINT EXCEPT WHEN I CREATE A DOCUMENT AND E-MAIL IT TO THE PRINTER WHICH IS CUMBERSOME TO SAY THE LEAST. WHEN I TRY TO PRINT THE NORMAL WAY, I GET A MESSAGE THAT "THE PRINTER IS NOT CONNECTED". BUT IT IS CONNECTED AND THE WIFI ICON LIGHT ON THE PRINTER IS A STEADY BLUE LIGHT INDICATING IT'S ON THE NETWORK. I SIMPLY CANNOT FIGURE IT OUT AFTER HOURS OF TROUBLESHOOTING. PLEASE HELP!

Hi, try resetting the WiFi settings on the 4500.
On the printer control panel, press the Wireless button ( ). The Wireless menu displays.
Press the button ( ) next to Settings .
Press the Down Arrow ( ) to select Restore Defaults , and then press OK .
Press OK again to confirm your selection.
Press the Wireless button ( ), and then press the button ( ) next to Settings .
Press the Down Arrow ( ) to select Wireless Setup Wizard , and then press OK . The printer searches for available wireless networks.
Press the Down Arrow ( ) to select the name of your wireless network, and then press OK .
Follow the instructions on the control panel to connect the printer to your wireless network.
Please mark the post that solves your issue as "Accept as Solution".
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I am not a HP employee.

HP210a print jobs fail over wireless, but can still print Test Diagnostic page over network

Help! I cannot print over the wireless network anymore. When I try, the print job queues up and I get "Error - Printer" message. I can print the Test Diagnostic page just fine over the network. I can also print fine when connecting via USB port. I have the latest firmware. Any ideas?

Hi HP_210a_user,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP 210a printer and not printing over wireless. HP Print and Scan Doctor.
The HP Print and Scan Doctor will help resolve this issue. I would also restart the printer. Unplug wait 1 min plug back in.
Hope this helps.
Thanks.
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Can't get airport express to print. Music transfers wirelessly but not the print. How do I fix this

I cant get the airport express to connect to computer for printing. It does connect for music but not printing. How do I correct this

Don't know, how did you hook it up (what kind of cable)? You can send audio through an HDMI connection provided a MacBook Pro is (I believe) from 2009 or newer.
Converting to VGA or DVI will not send audio - if you're using that kind of connection, you'll need to add an audio cable from the headphones port.
Also check the Sound Out setting in the Sounds panel of System Preferences.
Matt

5510 - prints via USB and wirelessly but can't print emails from ePrint on iphone

Just installed new Photosmart 5510. Prints fine via USB (main computer) and wirelessly (laptop) but I can't print anything from ePrint app on iPhone. HP ePrint Home & Biz works from iPhone but it doesn't have email printing function!

Hi Andy760,
From your iPhone, printing email would be from Apple Airprint. With your email open, touch the action button and select Print. You might have to select the printer, but it should print fine at that point.
To send email to print by using ePrint, you would forward the email to the printer's ePrint email address. Have you registered the printer on www.eprintcenter.com?
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

Laserjet 2300n not printing reinstalled drivers says ready but won't print

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Hi steveflash,
I suspect your question would be better answered in the HP Enterprise Business Community, as the HP LaserJet 2300 Printer series is a commercial model.
My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
You may find the HP LaserJet 2300 Printer series support page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
Best of luck.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Officejet 4500G510g -light use; status consistently "idle", connections okay, but won't print

checked all connections, but keep getting "idle"status. Nothing allows it to print. Only 5 weeks old, light use. Any suggestions greatly appreciated

Hey @ziyoo,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the issue that you're experiencing when trying to wirelessly print from your Windows 8.1 computer to your HP Officejet Pro 8625 e-All-in-One Printer. Thank you for including all of the troubleshooting steps you have attempted prior to reaching out for support. At this time I do not think the wireless printing issue that you're experiencing is being caused by your printer or your network connection. Rather, I believe the wireless printing issue is being caused by your Operating System.
Recently Microsoft has released a Hot Fix to correct network printing issues within their Windows 8 and Windows 8.1 Operating Systems. These wireless printing issues consist of 'partial printing' and 'offline' issues. The issues appear to affect multiple makes and models of wireless printers. Can I please have you click here to download the Hot Fix. Once the website opens please click the button for Hotfix Download Available. Please follow the onscreen prompts to install the Fix. Once the Fix has been installed please test printing again. If printing still fails you may need to restart your computer to allow the Hot Fix to take affect. Once your computer comes back on please test printing again.
Please respond to this post with the result of your troubleshooting. Good luck!
X-23
I work on behalf of HP
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Printer connected, printer works, but won't print from Mac

I'm helping someone with a printer problem, and I have a mystery on my hands.
The printer is connected (directly), shows up in the printer list, can print a test page, but won't print any document from this computer (it's fine from my laptop).
It's a Mid-2011 Mini, 2.3Ghz, running 10.7.5. The printer is an Epson WF-2540.
This is a USB printer, connected directly to their Mac.
In "Settings", when you select Print/FAX and print a "Test Page" - Success! This is a process that invokes the Epson Driver directly [and bypasses the MAC print queuing mechanism]
When "Printing" from within any application (firefox, TextEdit, winders...)   The job starts to queue, but errors before engaging the printer.
R & R the Epson Drivers, Clear the Printer "stuff" on the Mac, Reinstall drivers from the Epson website, Mac wants to update the "newest" Epson Drivers (kinda' funny when I think about it...).
Still errors.
I attached directly to a USB port on my MacBook Pro. Download drivers, etc.. Works like a champ!
We have deleted the printer from System Prefs, rebooted, and added it back.
We have even gone into Terminal and...
sudo bash
cd /etc/cups/ppd
ls
found EPSON_WF_2540_Series.ppd
cp * /var/tmp/
ls /var/tmp/*.ppd
rm /etc/cups/ppd/*
Still doesn't work.
Anybody have any suggestions?

Hi, it's not clear... did you Rest the Printing system on the Mac?
10.5/10.6/10.7/10.8 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

My iPad shows my Photosmart 7510 but won't print. Wireless commands from my computer to printer work

My iPad shows my Photosmart 7510 but won't print. I've disconnected and reconnected printer, turned iPad off and on. My computer communicates well wirelessly with the printer. Troubleshoot further?

I would try a hard reset on the iPad.
To do so, hold both the home button and sleep button down at the same time.
Keep holding them until the device restarts and you see the Apple logo.
Once you see the Apple logo, you can go ahead and release the buttons.
Once the iPad is booted back up, try to print to your 7510 again.
Let know if that helps resolve your issue or not.
Best of luck,
Kyle

I am having trouble printing I have a connection to my printer wirelessly but does not print out the correct page I want.When I do print I get a bunch of pages more than is needed and also get a code and symbols please help I am jammed at work

I am having trouble printing I have a connection to my printer wirelessly but does not print out the correct page I want.When I do print I get a bunch of pages more than is needed and also get a code and symbols please help I am jammed at work

This can be the result of selecting the wrong driver. An older, unsupported laser printer will sometimes work with the generic Postscript driver.

I lose my internet connection on my XP computer when the printer is connected as wireless.

My new hp6510 wireless printer works great but I lose my internet connection when the printer is connected as wireless. I am using the printer with a linksys router E3000. The network has an XP computer , a win7 64 bit computer. I do not have a problem with the win 7 computer, but the xp computer will drop the internet connection and sometimes I can get it to work by repair of the router connection, but sometimes I will need to reboot the computer. If I stop the wireless connection and use the USB it works OK. I have tried to get help from HP and Linksysm but no help. I would appreciate any suggestions.
This question was solved.
View Solution.

Hi,
Please try the following workaroud and let me know of any change:
From the PC's Desktop, click the HP Photosmart 6510 icon.
Under Printer Preferences, click Estimated Ink Levels.
Click the Advanced Settings tab.
Under Show Alerts, mark the 2nd option - Only show me ink alerts when I print.
Click Close, reboot the PC and follow for any change.
Please let me know of any progress,
Shlomi
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My HP 4480 printer shows up on my MacAir but won't print.

My HP 4480 printer shows up on my MacAir but won't print. It is connected by a usb cable. I have tried powering off and on the printer to no avail! I have installed the latest driver for Apple Mac as well. Thanks for any suggestions!

Hi timetogo,
If you are having an issue with printing from your MacBook Air I would suggest that you troubleshoot using the steps in this article -
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Thanks for using Apple Support Communities.
Best,
Brett L

Macbook pro recognizes but won't print with hp desk jet 5550. Help!

macbook pro recognizes but won't print with hp desk jet 5550. Help!

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My iphone is connected to wireless but internet doesn't work

hi,
my iphone 4s is connected to wireless, but the internet won't work. i know the internet is working, because i'm able to access it from my computers. and this problem is happening at every wireless network i've tried in the last 48 hours. it is connected to all the wireless networks, but is not getting internet. the phone works and i'm able to get texts. but none of the apps the use the internet are working. i do not have a data plan, so i can only access the internet through wireless.
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Here's the Canon's response (sorry, in French). I'm happy that Canon answered personnaly & very quickly to my questions. That's a great support.
Lors du partage d'une imprimante en réseau, Windows utilise un port virtuel et non local, en USB l'ensemble des imprimantes sont configurer en port USB virtuel, Windows peut donc transférer les données vers un autre port virtuel.
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Printer is Connected to Wireless but Won't Print

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