Printer is less than 2 months old and suddenly began sounding like a machine gun and will not print.

Printer is less than 2 months old and suddenly began sounding like a machine gun and will not print.

It sounds like it is broken.  Contact HP about a replacement: www.hp.com/go/totalcare
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I am employed by HP

Similar Messages

  • Cartridge holder makes a sound like a machine gun when it moves to the right just before printing

    Product is HP Deskjet 4440 all in one.  OS is Windows XP.  
    When the cartridge holder goes clear to the right just before printing it makes a loud noise like a machine gun just before it starts printing.  It prints fine.  But sounds like the cartridge holder is sticking and makes this machine gun like sound.

    Hi @gramdeb, 
    I see by your post that the carriage makes a loud noise when it moves to the right, but you can still print. I can help you with this.
    I would do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation.
    Remove and reinsert the cartridges, to make sure that they are correctly installed in the unit.
    I have provided this document for different areas of the printer to check for any obstructions or broken parts in the carriage path. 'Paper Jam' Message Displays on the Computer. Disregard the title.
    Did you just change out any of the cartridges?
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • How can I get my HP Officejet Pro 8100 to work. I had HP  on the phone for over two hours and thought it was fixed. Now it just will not print at all.

    How can I get my HP Officejet Pro 8100 to work.
    I'm using an  iMac (21.5-inch, Late 2013) running Yosemite. I spent hours on the phone with HP who did their best and thought they had solved the problem Now it has stopped printing completely. Just says 'idle' or' connecting to printer' but never does.

    Greetings paulr.paulr,
    Welcome to the Apple Support Communities!
    I understand that you are unable to print from your Mac running Yosemite on your HP Officejet Pro 8100. I know that printer issues can be very frustrating, but I believe the information in the attached article will be able to assist you. I would suggest reading over and systematically working your way through the suggested troubleshooting steps located in the following article. If any issues arise as you work your way through the steps, or if you work your way completely to the end and reset the printing system and the issue continues, please let me know. 
    OS X Yosemite: Printing troubleshooting
    Cheers,
    Joe

  • I just updated to iOS7 and Pages will not print using AirPrint!

    Like the title says, Pages will not print. It's just a Pages issue. I can print using AirPrint when I print things from Safari or photos stored on my iPad. I've tried rebooting my router, "forgetting" my wifi connection and hooking it up again, I've exited Pages completely (so it's not running in the background) numerous times...nothing is working.
    Strangely, Pages finds my printer just fine and goes through the motions of printing. It will tell me the usual "connecting to printer", "preparing printer", "now printing"...but nothing happens with the printer. It's like the connection between Pages and the printer gets lost somewhere. Pages used to print just fine before I updated to iOS 7. Whether that's just a coincidence or not, who knows. Has anyone else had this issue and found a solution?

    I Also have the exact same issue, did you manage to resolve the issue?

  • Black ink cartridge will not print

    I just finished a one hour online chat with HP Support. The black cartridge of my C6180 will not print. After going through many steps the Support tech stated "I appreciate your patience and efforts in performing all the troubleshooting steps provided. I apologize to inform you that we have tried all the possible troubleshooting steps that should have resolved the issue. However, the issue at hand is with the hardware of the unit."
    My printer, the C6180, is only 15 months old and I paid $239.99 + charges - no warranty purchased. This printer was only used in my home and always treated gently. I was told that the best HP can do for me is allow me to purchase a refurbished C7280 for $224.99 or a refurbished C8100 for $239.99. Needless to say, I refused the offer. I informed HP that I will never purchase another HP product. BUYER BEWARE!

    ELF123 wrote:
    I have the HP Officejet J5780, I have had the printer for a year and I have NEVER been able to print out of the Black cartridge. I always have to change my documaent to a color in order for it to print. I have replaced the catridge a few times, thinking that would help, still will not print.Using black cartridge # 74.
    Thank you
    What happens when you make a black copy?  Does the printer go through the motions of printing but there is no black ink on the page?  Try printing a test page from the front panel as shown here.  If there is no black printing then remove the black cartridge and gently blot it on a damp tissue.  Do you get a mark of solid black ink?  If there is a blot of black ink but no black printing in the self test pagethen your printer likely requires service.
    Regards,
    Bob Headrick, Microsoft MVP Printing/Imaging
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • New Officejet Pro 6830 will not print via USB connection. It scans great to PC. It copies.

    New HP Officejet Pro 6830 for user to have local USB printer/scanner at desk.  User runs win 7 64 bit on a network.  Raninstall through setup.exe.  Followed steps, connected printer via USB when it said to and it detected it and finished install.You can use HP Scan software and it scans to the PC perfectly.  It will not print from any application or even a testpage from the Printer Properties page.  If you go to the maintenance application it will print status and test page.  If you run HP Scan and Print doctor it does it's thing, gives all Green Check marks and lets you print a test page fine, but it stillwill not print even a test page from the printer properties page (start/Devices and  Pritners/right click on Officejet Pro 6830, select Printer Properties for Officejet Pro 6830 (not the Fax 6830), and click print test page.   It does not seethe printer.  It is a networked PC and has network defined HP network printers as well but user wanted a printer/scanner at his desk.   I actually took the unit and connected to my laptop which is same win 7 64 bit platform and it does the same thing.   I disable the virus protection to do the install so that is not an issue.  It clearly sees and installs the printer, andlike I said the HP Scan works fine so it is connected via the USB to the PC, but it will not print.   I have tried to install from the CD, and removed device and tried to install from the new downloaded drivers as well and it just does not want to print.I have conected to different USB ports, and like I said actually tried it on a different PC and had same results. Guidance certainly would be appreciated.

    Hi , I see by your post that you can scan, but are unable to print over the USB connection. I would be happy to help you.
    I have provided a document for setting Security permissions for printing to see if that will help. If the issue persists, reinstall the printer on the Administrator Account to see if you have the same results.Unlock Hidden Administrator Account and install the printer on this account:  Go to your Start menu and under the 'search programs and files' box type CMD. CMD will populate as a search option above, just right click on it and 'run as administrator'. Once CMD (Command Prompt) opens, type net user administrator /active:yes and hit enter. Next, close CMD and restart your computer. When your computer comes on log into the new account that should show. It will be called Administrator and will not have a password on it. If your computer automatically logs into your account after restart than go to your start menu click the arrow beside 'shutdown' and choose 'switch user'. Now log into the Administrator account we just unlocked.Under the Administrator account, install the printer software. Test the printer. To turn off the Admin account start back at step 1 and type in net user administrator /active:no.Please let me know the outcome. If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

  • HP Envy 5660 Will Not Print in Color from Desktop

    I have a new Envy 5660  e all in one printer. Prints in color from my I phone and I pad but will only print in black from desktop running OSX 10.6.8.  No error messages just will not print color from my Mac. 

    Hello @zeitman , and welcome to the HP Forums, I hope you enjoy your experience!
    I see you're having issues printing color. I would like to try and assist.
    Due to system limitations, the printer requires a minimum of 10.7 to be installed.  You can, however, download and install the Mac print software relating to HP.  This should allow you to have functionality:
    HP Printer Drivers v3.0 for OS X
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Will not Print to network printer

    I have a A665-S6086 laptop on a small work network.  Yesterday, magically, it stopped printing to both network printers.  It recognizes the printers, says they are online, but will not print.  No error messages given.  Tried printing from Word, .pdf, and internet.
    Laptop uses Windows 7.  Computer that the printers are attached to has Windows 7 and it prints fine.
    I have tried reinstalling drivers, deleting and reinstalling printers, etc.  If I connect a printer directly to laptop it prints.
    Any suggestions?

    Hi All printers are different. I suggest you contact the printer manufacture. Do you have the installation disc that came with the printer?? Try installing the printer on all computers that do not work?? Also unplug the printer for 20 seconds. Some times I have to unplug my HP to get it to work wireless. It's kind a like rebooting your PC
    Dokie!!
    I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

  • Photosmart c4780 will not print in color

    Brand new to forums... I am using a MacBook Pro, OS 10.6.8. I recently bought a used photosmart c4780. The owner said it only prints black. When I set everything up, it wouldn't print at all, as the black ink was depleted. I replaced the black cartridge and now it prints. However, even though the color supply levels are at about half full, it will not print in colorI receive no error messages. Have tried different settings in the Print dialog options to no avail. Have not been able to find anything online that addresses this exact issue within the parameters as I've described them. Any help appreciated.  

    Hi tomanifest,
    The document at the link below will assist you with the warranty end date of you color cartridge.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • My printer is 2 months old and will not print.

    printer will not print and keeps blinking. new ink also unplugged and restarted

    Read this about syncing http://support.apple.com/kb/ht1386
    Do a backup first http://support.apple.com/kb/ht1766
    At some stage in all of this you will be asked to transfer purchases to your computer.  Select yes.
    There is no need for a reset

  • HI, I am trying to connect my macbook pro,  18 months old, to a projector using the mini display port and a cable/connector to a VGA port on the back of the projector.  It all fits but the there is nothing happening? no mirroring option. Any ideas?

    HI, I am trying to connect my macbook pro,  18 months old, to a projector using the mini display port and a cable/connector to a VGA port on the back of the projector.  It all fits but the there is nothing happening? no mirroring option. Any ideas appreciated.  Many thanks

    to get to the Detect Displays button you have to hold down the Option key and the button appears.
    SeanfromFulham wrote:
    Many thanks, however I don't seem to have any relevant options under displays.

  • Upper right corner of my iphone 5s is bulging out. its just 5 months old. i have bought it from U.S.A. and i live in India. can anyone suggest me what to do?

    upper right corner of my iphone 5s is bulging out. its just 5 months old. i have bought it from U.S.A. and i live in India. can anyone suggest me what to do?

    The warranty of an iPhone is only valid in the country where it has been bought. You'll have to bring it back to the USA to get it serviced, Apple does not accept international shipments. Any Authorized Apple Service Provider or Apple Store outside the USA will not service your phone, sorry.

  • I am facing network issue in my 5 months old iphone 5s 32 gb.My carrier is Airtel and I am using in India.sometimes no service and many times unreachable in the main city.

    I am facing network issue in my 5 months old iphone 5s 32 gb.My carrier is Airtel and I am using in India.sometimes no service and many times unreachable in the main city.

    I am using it in bangalore. I also didnot go outside of bangalore. and it is on in my settingd . eventhough facing the same isue. Do u have any other suggestion?

  • Officejet Pro 8600 - Macbook Pro and Macbook Air will not print

    Products:
    HP Officejet Pro 8600
    Macbook Pro (Mac OS X, Version 10.7.5)
    Macbook Air (OS X, Version 10.8.2)
    Question:
    Why did my Macs initially print fine, but now will not print at all?
    Full Story:
    I have a wireless network at my house that consisted of a 30mb cable internet, Netgear 900n, HP Officejet Pro 8600, 2 Dell Laptops with Windows 7, a Lenovo Laptop with Windows 7, and Dell Tower with Windows 7 - All printed just fine.
    The HP Officejet 8600 was added to my network about 2 months ago.  
    I added a Macbook Pro and a Macbook Air about 3 weeks ago.  Both Macs printed just fine for about a week.  Then suddenly they stopped.  I spent about 2 hours on the phone with HP Service, and they finally said it must be my router.  So I called Netgear.  Netgear was useless!  They wanted me to agree to charges for services before they would even discuss the issue.  
    Due to information provided by HP's service support, and because Netgear will not support their product, I promptly purchased a new router - an Apple Airport Extreme.
    The Macs recognize the printer, will print if hardwired via a USB cable, but will not print wirelessly to the Officejet Pro 8600.  The PCs print fine.  
    The frustration that is being felt is compound by the fact that the Macs printed just fine with the Officejet Pro 8600 2 weeks ago, and now the printer just shows "idle"... even with a new router. (see image below)
    Please help, I appreciate any support.  
    As a side note, the HP Service rep was very friendly, and definitely tried to support the HP Product, which is much more than I can say about Netgear.
    Thank you,
    This question was solved.
    View Solution.

    Hi,
    More likely the issue related with Multicast, which Apple devices relies on to communicate with teh device through the network.
    First try unplugging the router for 30 seconds.
    Plug it back to the power and wait for 2-3 minutes.
    Turn the HP printer Off and back On, then check for any difference.
    If the same persists, try changing your router configuration as following
    Note: the settings below are not related with the HP product, I provide you the steps as a best effor and those are only based on my own knowledge. you may try modifying the router settings at your own risk:
    Open the router configuration page (can be found listed as the Default Gateway by clicking the Wireless icon on the printer, then print a network configuration report.
    Click the Advanced tab.
    Click the Setup option from the menu, then click on WAN Setup.
    Make sure to uncheck the box next to Disable IGMP Proxying and Apply the changes.
    Click the LAN Setup on the same Setup menu.
    Set the RIP Version as RIP-2 and Apply the changes.
    Reboot your router and then check for any change.
    I hope you may find that information useful, you may also use the user guide below for further information:
    http://www.downloads.netgear.com/files/GDC/WNDR4500/WNDR4500_UM_07DEC2011.pdf
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Since upgrading to lion and updating HP software my printer (photosmart D5160) will not print to CD/DVD when I try it says my printer doesn't support CD printing. any help will be welcome

    Since upgrading to lion and updating HP software my printer ( HP photosmart D5160 driver 3.3.0) will not print to CD/DVD,when I try it says "your printer does not support CD printing". any help will be welcome.

    I see those are old posts above but I'm just now having the same problems. I have the original software CD that came with my Photosmart D5160 printer but I can't load it. I get the message "You can't open the application "HP Installer" because PowerPC applications are no longer supported". So I don't have that going for me, which is not nice! But I couldn't really care less about that if I can just find a CD labeler software that will print from my Mac to the D5160. I'd rather by new CD labeler software than a new printer. I've tried a few free CD labeler software downloads, including iWinSoft Label Maker, but nothing has worked so far. I think there's an answer somewhere; I'm able to print documents on regular paper using this printer, but I only bought it (many years ago) to print CD labels and some pictures. It's been used only sparingly and it's been in storage since I bought my Mac 3 years ago, mainly because a I got a free printer with my purchase. Any help is vertainly appreciated!!!

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