Printer is missing drivers since replacing ink cartridge!

I have a pc operating window's 7. My printer is a Photosmart 7520. My black ink as low, so I changed the cartridge, as I have done many times before. Now, my printer won't print, plus I get a message two drivers are missing. I don't remember which ones. I found the web site confusing when looking for the drivers. I didn't find any with the names I was looking for.
I had been printing just prior to changing the ink cartridge, without any problem. What do I need to do?
Thank you

Hi, try running the HP print & scan doctor program. (link)
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IJ Canon Printer Utility disappeared after I replaced ink cartridges.

I just replaced the ink cartridges with ones I ordered from eforcity and it prints fine, but I haven't been able to locate the printer utility box ever since which means I haven't been able to check ink levels and clean the nozzles. This is really frustrating because I need to clean the print nozzles now. Every line on my printouts is streaking (half dark / half faded). Help! Thanks.

Hi , Welcome to the HP Forums! I see that you cannot print with your HP Officejet Pro 8500A, on Windows 7, after replacing your Ink Cartridges. I am happy to help! Please, try the steps within this guide, Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series. If the guide does not resolve your issue, Please contact HP, phone support for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Hope this helps! “Please click the Thumbs up icon below to thank me for responding.”

8500A won't print since I replaced ink cartridges.

Hi. Ever since I replaced all the ink cartridges (with genuine HP parts) on my printer it won't print except very faintly in two of the colours, and not at all in the other two. I've cleaned the printheads, and tried to align the printheads. Aligning the printheads failed. Why would the printer suddently stop working after replacing the cartridges, and what else can I do to fix the problem? I found a page about replacing the printheads, but can't find any info any where about where to buy these parts or how much they cost. I tried to find a repair place near me but the search came up with no results. Any help you can provide would be appreciated.

Hi , Welcome to the HP Forums! I see that you cannot print with your HP Officejet Pro 8500A, on Windows 7, after replacing your Ink Cartridges. I am happy to help! Please, try the steps within this guide, Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series. If the guide does not resolve your issue, Please contact HP, phone support for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Hope this helps! “Please click the Thumbs up icon below to thank me for responding.”

Replaced ink cartridge yet ink does not print

I have an officejet pro 8500a plus. Recently replaced the blue inkcartridge and no blue prints. Level shows full and I have cleaned the print heads, removed, shook and reinserted ink cartridge - no change.

Hi emeyer, and welcome to the HP Forums.
I see you are experiencing print output issues. I would like to try and assist.
I would recommend removing the cartridges and performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest following this document on Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems.
If that doesn't resolve the issue, I would recommend contacting HP directly. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
Thank you for posting on the HP Forums.
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Jamieson
I work on behalf of HP
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Can my Pixma MG2920 printer scan if there are no ink cartridges installed?

Solved!
Go to Solution.

Hi elbertf2,
The printer will need to have both ink cartridges installed in order to scan, even if they are low or out of ink. You can disable the ink level detection function of the printer so that you can continue scanning until you are able to replace the ink cartridges. To do this, please press and hold down the STOP/RESET or RESUME/CANCEL button on the printer for at least 7 seconds, then release it. You will need to do this procedure for each ink cartridge that is low or out of ink. Once the ink cartridges are replaced with Canon genuine ink cartridges, the ink level detection function of the printer will be re-enabled.
Hope thie helps!
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
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Replaced ink cartridge--still saying ink has run out

replaced ink cartridge--still saying ink has run out-----ran cleaning---what now---mx882

Hello.
Please check to make sure that the correct genuine Canon ink tanks are installed. The printer uses the following ink tanks:
CLI-226BK
CLI-226M
CLI-226C
PGI-225BK
CLI-226Y
If additional assistance is needed, feel free to call us at 1-800-OKCANON.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Replaced ink cartridges and no ink shown on new print outs

I have a HP 8500 a9110 printer. I just replaced all three color ink cartridges (black cartridge is still good). After replacing, I tried to print and all that comes out are white print outs with no color or very slight tone. I attempted to go Tools and clean and align heads. The clean worked but received failure on align option. I turned off and unplugged unit and also removed and put back in new ink cartridges. I also removed the both heads and cleaned off with soft cloth. Has anyone experienced this issue before. Any assistance is appreciated.
This question was solved.
View Solution.

Hi vegasbuddha,
Sorry to hear that you're having problems.
Are you using HP genuine cartridges? I'm asking because using any other cartridges could result in many hardware
problems and issues also in ruining the printer.
If that's not the problem, can you take a look at this link and see if you've missed any steps in replacing the cartridge?
Replace Print Cartridge
After replacing any cartridge, the printer should automatically print out a diagnostics page.
Also, cleaing the cartridges could help in this case. The instructions to do so are in this link:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02207121&lc=en&product=4083969&tmp...
Let me know how this goes and hope this helps!
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Blurred Photo Printing after replacing ink cartridges

Hi everyone,
First post on here! I have a PSC 1355, which has always printed very good quality photographs, until yesterday. The old HP ink cartridges (Tricolor and Photo) were both low on ink so I replaced them with new HP ones (identical models) and ran the alignment procedure. There were no messages to say the alignment failed, but now the photos are printing blurred as if the cartridges are not aligned. There appears to be a slight overrun of ink outside the border of the print, which suggests misalignment to me.
I put the old cartridges back and aligned them, but they now print blurred too. I reprinted a picture I'd previously printed to compare - the original print was pin sharp, but the new one is very blurred. I've cleaned the cartridges using the utility but no change. Paper is good quality HP photo paper, the same as I was using before. I haven't changed any other settings, print preferences, etc. Any ideas anyone??
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I am going to ask the very obvious question:
You did get each cartridge in the correct place?
You are using genuine Canon cartridges and not off brand or refills? <-----this is very important
You have the correct paper settings?
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EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 8.7, Lightroom 5.7

Printer screen frozen after replacing ink cartridge

My Cyan ink cartridge was empty. I replaced it. The printer screen is stuck on the message "Genuine HP ink cartridges installed" with an "OK" at the bottom. Does not respond to pressing OK. The printer is clunking and chunking for a while, then does nothing. The message never changes. I've powered off and on multiple times. Unplugged the power cord from both ends. Tried to reinitialize software, but can't do it because the screen is unavailable for me to perform the tasks necessary. Help!? (Please)

Hi @lynetteheims
Please take a look at the following post by Ciara_B; Black not printing on Officejet 4620, Photosmart 6520, Photosmart 5520, Deskjet 3520.
If the issue persists, Please be sure to call us. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
I hope this helps.
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Sunshyn2005 - I work on behalf of HP

Replacing ink cartridges

I have a 7520 All in one printer and it has 4 small cartridges and 1 large black. The small black is for photo and my question is, do I have to replace the small black cartridge since I have the large one. Doesn't the printer use from the large 564 XL for all printing. My old printer just had 4 cartridges and when I bought my color replacement ink I didn't get the small black one. Do I really need it?

So you're finding it hard to purchase the Photo Black? Any luck with SureSupply?
https://h22203.www2.hp.com/SureSupply/
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead/Cartridge-Compatibility-how-to-find-out-w...
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

My MG3200 printer is showing "printer not responding" after installing new ink cartridges.

Ever since I replaced the ink cartridges in my printer it won't print showing a not responding error. I have tried troubleshooting but still doesn't work

Hello,
If you are using the printer on a wireless connection, check out the link below for step-by-step procedues you can try:
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If you are using a USB connection, try this:
http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...
However, if the issue persists, please reach out to our technical support team at http://bit.ly/Phone_Support
Thanks!
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Replace Ink Cartridge msg on Officejet 8500

I have an Officejet Pro 8500 that just over one year old. I have successfully replaced the cartridges at least once before but this time the printer doesn't seem to recognize the new cartridges even though they are HP branded cartridges purchased at Staple (just as in the past).
I followed the directions to reload the software and drivers and upgrade the firmware as described here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02005923&tmp_task=solveCategory&lc=en&dlc=en&cc...
but this has had no effect.
The new cartridges seem to work. I can print to the printer (it's connected via USB) despite the error message displayed on the printer and all colors are there.
However, I can't use the copy function while the error message is displayed.
Also, the continuous display of an error message is disconcerting (and increasingly annoying).

HP does not recommend refilling the ink cartridges it may cause damage to our printer. It does sound like the chip on the ink cartridges is not seeing that the ink is full, try replacing the cartridge with a genuine HP Ink Cartridge and see if the issue is resolved.
Although I am an HP employee, I am speaking for myself and not for HP.

Photosmart 8750 replacement ink cartridges

I am having difficulty finding replacement HP 101 and HP 102 ink cartridges for my Photosmart 8750 printer.
Is HP no longer supporting this printer? Is there a workaround available by replacing the cartridges with some other series? Can I set up the printer to print without the missing cartridges?
It seems a shame to junk the printer as it works well and has given me excellent service.

Thanks, but I tried both of those with no success. Amazon.com has been helpful.

HP Desk Jet 1010 Printer will not recognize 61 HP Ink Cartridges

Error Message reads:
Ink Cartridge Problem
At least one of the cartrideges has a problem. Click help for more information. (There is no help button.)
If ink cartridges have been installed, check that the plastic tape covering the ink nozzeles has been removed. (They're brand new cartridges and yes the tape was removed.)
To order a genuine HP replacement cartridge online, click buy now. (I don't want to buy a new cartridge. I just did.)
This was a combo-pack with black and tri-color from Walmart. It's exactly the same one that was purchased before and it worked fine.
Is one of them just a defective cartridge? Is there a way to check this? If they're not defective how do I make my computer recognize that I have cartridges installed?

The troubleshooting steps in the document here may help resolve the cartridge error with your Deskjet 1010 printer. See the section under "power light is blinking rapidly". It is possible that reinstalling the cartridge or cleaning the cartridge contacts will resolve the issue. If the steps there do not resolve the issue is is possible you have a defective cartridge. If you still have the old cartridge you replaced I would suggest installing it in the printer just to verify the issue is with the cartridge and not the printer. HP cartridges have a two year warranty as described in the document here. The cartridge is separate from the printer warranty. You could call HP for a replacement (1-800-HPINVENt if you are in the US or Canada, elsewhere see the document here) or return the cartridges to Walmart for a replacement.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Photosmart 5510 fails to print with brand new 364XL black ink cartridge

The original HP 364 'SETUP' black ink cartridge worked well and I bought an HP364XL black ink cartridge via the HP website.
I installed the HP364XL this morning, but it's failing to leave any ink on the pages.
The cartridge seems to fit OK and there are no error messages. The paper goes through in the normal way, but comes out with no printing on it. The date on the box is SEP 2014, so it's not out of date.
I've tried to find what's wrong. I've checked the cartridge is properly installed and it seems to have ink in it. I've tried printing using the black cartridge again and again with different settings, such as 'Fast draft' and 'Normal', but each time the paper emerges with no printing. The 'Supply Levels' shows the black cartridge to be about 90% full.
This question was solved.
View Solution.

This is normally caused by the vent on top of the cartridge being clogged, or by a dirty printhead. The document linked below will help you work out the problem. Let me know what happens.
Black Ink is Missing on Printouts
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Printer is missing drivers since replacing ink cartridge!

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