Printer is offline all the time! Help!

My wireless HP LaserJet Pro 200 color MFP M276nw goes offline all of the time. We have printed the wireless configuration pages that state that there is not a problem and that the printer is connected with a good signal. We can print off our phones wirelessly (anywhere in our house), but the printer does not seem to communicate with our Dell Inspiron (crappy Windows 8).

Hi @fcu ,
I see that printer keeps going offline on the computer, but you can still print using your phones wirelessly.
I can help you with this.
Most likely the router reassigned the printer a new IPv4 address and the computer isn't recognizing it.
Print a configuration page to get the printer's IPv4 address.
Printing a Configuration Report.
If you have a valid IP address for the printer then try and access the Embedded Web Server for the printer.
Type the IP address into your web browser's address bar. (Internet Explorer)
If it loads the printer's network page then the printer is on the network.
Check the port showing on the computer, to make sure it matches the printer's IPv4 address.
Go to the start up screen, (tiles menu) type in "Devices and Printers", select settings, click on Devices and Printers.
Right click on the printer and left click printer properties, select the ports tab.
Click on configure port to view the IPv4 address.
If the IPv4 address doesn't match the printer's IPv4, then create a new port with the new IPv4 address.
Close the configure port window.
Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
Type in the proper IPv4 address for the printer.
Make sure the printer is online.
Test the printer.
If the problem persists, follow the steps in this document for the printer being offline.
'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.
I would also setup a Static IP address, to the router will assign the same IP address.
Printer Does Not Maintain a Wireless Connection.
Disregard the title. Go to Solution three: Assign the printer a static IP address.
Let me know the outcome.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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here's your report with some comments in red:
Hardware Information:
          Mac Pro (Early 2009)
          Mac Pro - model: MacPro4,1
          1 2.66 GHz Quad-Core Intel Xeon CPU: 4 cores
          8 GB RAM
Video Information:
          NVIDIA GeForce GT 120 - VRAM: 512 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
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          EyeConnect: Path: /Library/StartupItems/EyeConnect
          ProTec6b: Path: /Library/StartupItems/ProTec6b
          VirtualBox: Path: /Library/StartupItems/VirtualBox
System Software:
          OS X 10.9 (13A603) - Uptime: 0 days 1:6:49
Disk Information:
          HL-DT-ST DVD-RW GH41N
          WDC WD6400AAKS-41H2B0 disk1 : (640.14 GB)
                    EFI (disk1s1) <not mounted>: 209.7 MB
                    MacPro HD (disk1s2) /: 639.28 GB (305.06 GB free)
                    Recovery HD (disk1s3) <not mounted>: 650 MB
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USB Information:
          Apple Computer, Inc. Apple Cinema Display
          Apple, Inc. Keyboard Hub
                    Logitech USB Receiver
                    Apple, Inc Apple Keyboard
          Apple Inc. BRCM2046 Hub
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FireWire Information:
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                    disk3s1 (disk3s1) <not mounted>: 32 KB
                    80GB MadDog (disk3s3) /Volumes/80GB MadDog: 79.89 GB (1.89 GB free)
          Oxford Semiconductor Ltd. OXFORD IDE Device 400mbit - 400mbit max
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                    disk2s2 (disk2s2) <not mounted>: 29 KB
                    disk2s3 (disk2s3) <not mounted>: 29 KB
                    disk2s4 (disk2s4) <not mounted>: 29 KB
                    disk2s5 (disk2s5) <not mounted>: 29 KB
                    disk2s6 (disk2s6) <not mounted>: 262 KB
                    disk2s7 (disk2s7) <not mounted>: 262 KB
                    disk2s8 (disk2s8) <not mounted>: 262 KB
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Thunderbolt Information:
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          com.Logitech.Control Center.HID Driver          (3.2.0)
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          com.rogueamoeba.InstantOnCore          (6.0.4 - SDK 10.8)
          com.logmein.driver.LogMeInSoundDriver          (1.0.2 - SDK 10.5)
          com.Cycling74.driver.Soundflower          (1.5.3 - SDK 10.6)
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Problem System Launch Agents:
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          [loaded] com.acquia.drupal.apache0.plist
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          [loaded] com.adobe.SwitchBoard.plist
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          [loaded] com.wacom.wacomtablet.plist
User Launch Agents:
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          [loaded] com.adobe.ARM.[...].plist
          [loaded] com.akamai.client.plist
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-Norm G.

ITunes Shuts Down Over Microsoft Windows Error ALL the time - Help

I've never had this problem until ITunes 7 (and I've had an Ipod for 4 years), but now 1 out of 3 times that I open ITunes, it crashes and shuts down after I get a Microsoft error message - some unexplained problem which I've let Microsoft know about through an error report several times, but they haven't done anything I'm aware of. Sometimes this happens when I've been using Itunes for a while as well - very frustrating. Had anyone else experienced this, and is there a remedy? Thanks!
Windows XP PC - Fujistsu Laptop Brand New Windows XP
Windows XP PC - Fujistsu Laptop Brand New Windows XP

Ipod Lover,
Your problem strikes me as similar to one posted in another thread which received this diagnosis by the inimitable b noir.
Try those suggestions and post back to let us know if it brings you anything in the way of satisfaction.

Need to render all the time - help!

Hi everyone,
I just received a lot of footage from a director to edit. They're all quicktime files, but the format is "Apple Photo - JPEG, 320 x 240)". Everytime I drag a clip to the timeline, it goes red on me and I need to render it. I can't do this for a whole movie...anyone know how I can get around this?
Thanks,
Sarah

Thanks for the quick reply...someone posted earlier about sneaking around this by creating a multiclip sequence, which for some reason you can drag clips to without then having to render them. I'm prepared to use this method...unless it's going to come back to bite me later for some weird reason? Any thoughts?
Thanks!

Computer hanging all the time - help

My G-5 keeps hanging. I get the following problem diagnose but I cannot understand. Can someone help me?
Sat Jul 5 09:51:04 2008
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x0000000000000004 PC=0x000000000035A90C
Latest crash info for cpu 1:
Exception state (sv=0x496c5280)
PC=0x0035A90C; MSR=0x00009030; DAR=0x00000004; DSISR=0x40000000; LR=0x0003F94C; R1=0x498ABDC0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x000D9848
backtrace terminated - frame not mapped or invalid: 0x0F010000
Proceeding back via exception chain:
Exception state (sv=0x496c5280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x49715c80)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
BSD process name corresponding to current thread: Unknown
Mac OS version:
9E17
Kernel version:
Darwin Kernel Version 9.4.0: Mon Jun 9 19:36:17 PDT 2008; root:xnu-1228.5.20~1/RELEASE_PPC
panic(cpu 1 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 1:
Backtrace:
0x000D9628
backtrace terminated - frame not mapped or invalid: 0x0F010000
Proceeding back via exception chain:
Exception state (sv=0x496c5280)
PC=0x0035A90C; MSR=0x00009030; DAR=0x00000004; DSISR=0x40000000; LR=0x0003F94C; R1=0x498ABDC0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x000D9848
backtrace terminated - frame not mapped or invalid: 0x0F010000
Exception state (sv=0x49715c80)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
BSD process name corresponding to current thread: Unknown
<I8!

This looks suspiciously like your computer may be having RAM issues.
If you've recently added memory to your system, try removing it and see if the errors persist.
If not, try running the RAM tests located in the diagnostics on the Software Restore disc that originally came with your Mac.

Whenever I open youtube, and try to play a video from the app i get a "cannot open" pop up all the time. help?

When I open the Ipad 2 Youtube app, I search for any music videos (MV) to watch, when i find one, i open it and hit the play button, then it beings to load, but after a couple of seconds to minutes, the get a pop up saying "cannot open" and the file doesnt open. This has happened to me to all my videos that I have tried to open.
Dienie

Is the bluetooth connected? Try going into settings, bluetooth on the phone and turning that off.

Printer is offline all the time! Help!

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