Printer lost access to internet when router was changed

My HP Photosmart Plus is wirelessly connected to my macbook air and has worked fine for years. Our company has a wired connection going into a linksys/cisco router and it gives wireless access through an SSID to my mac and printer.
A few months ago the router was changed and they did something to the wired and wireless networks. Im guessing theyre on separate subnets or something because another issue is that I can no longer view the others on the network who are wired, even though I could before.
Anyway, ever since then I noticed that some smartphones and tablets had no internet connectivity. They were connected to the wireless network which gave my mac perfect internet connectivity, their signal was just as strong, but they had no internet connectivity. So I figured out that the DNS' werent being read right by those smartphones and tablets, I manually added the DNS' my mac was using and now those phones and tablets work fine.
I would suppose thats the same issue with my printer now because the only thing that doesnt work is eprint and web services. I get a message saying the printer could not reach the server, try again. Ive rebooted the printer and it doesnt change anything. I can see it has an IP properly assigned and i can print wirelessly to it, but it has no internet access.
How can I "add" those DNS IPs to the printer?
This question was solved.
View Solution.

Hello quique123,
Welcome to the HP Support Forums. I understand that you are getting a connection error message when trying to enable the web services of your Photosmart Plus printer.
I have included a link to another post with the steps, including screen shots, on how to set a manual IP address and manual DNS servers for the printer. As you go through the post you will notice that it is recommended to use Google’s public DNS servers when assigning the manual DNS servers. Please don’t worry that the screen shots are for a Photosmart 7510, the steps are the same for your Photosmart Plus printer.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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