Printer message contain invalid Character

hello all
i get new Printer :
HP Deskjet F2423 All-in-One Printer
(Printer -Scanner-Copier)
i installed its softwares correctly without errors
it is also print well
but the problem is the messages that appear before/during /While Printing have some invalid Character
look at this image :
i use Arabic Language and its installed good and have any problem with it
and in this message as you see (3 buttons - check box - links) all of them in Arabic and i can read but the message appear as question marks ?
so what is the problem ?
System INFO:
Microsoft Windows XP Professional Version 2002 Service Pack2
RAM 512
Proccessor INTEL Pentium 4 3.06 GH
Languages : English / Arabic

i reinstall new windows and i still get the same error
although every thing go well with other Arabic application and stuffs
so how i can fix this ?

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