Printer message says replace black cartridge.

message is stating black cartridge empty and needs to be replaced. New one installed message still there have shut printer off and on still there will not print. It is a photosmart 8250

Hello there! Welcome to the forums @schlesingercaz
I read about the ink cartridge problem you're having with your Photosmart 8250, and wanted to offer you my suggestions!
1. Try a power reset and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
2. Try cleaning the contacts off of the cartridges as shown here: The Following Ink Cartridge(s) Appear to be Missing or Damaged' Message Displays on the Printer Cont...
If the troubleshooting does not help at all, I would lastly suggest technical support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Happy Thursday
R a i n b o w 7000I work on behalf of HP
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Hi paulprinter,
I understand you have a Photosmart C4680 that is rejecting your black cartridge that has been refilled. I'm sorry to hear this has been happening, but will certainly do my best to help!
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Hi @chicagoburb,
Welcome to the HP Forums!
I noticed that your HP Photosmart 310 will not print with your replacement ink cartridge. I am sorry to hear this, but happy to help!
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I had this problem too - Here's what I found on the HP trouble-shooting/error message site. The bold italics I added, that was my problem:
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Printer message says replace black cartridge.

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