Printer needs output as an .ai (.pdf won't work): please help me explain

Hello, any help would be greatly appreciated.
I have this client who is a great client but for various reasons their print vendors for packaging are incredibly special. I've begged them to change vendors, but it's not going to happen. Their paper printing vendors are fine (great actually), and the packaging vendors I use with other clients are fine, I think it's just because they are using the absolute cheapest vendors.
The situation is that I use InDesign to create packaging (boxes, plastic tubes, labels, the whole bit). It's much more efficient for me because for their specific stuff, I use master pages, character/paragraph styles, update linked graphics, etc. This sort of thing is possible in Illustrator via other tools, but I strongly feel InDesign is a much better solution. When I'm done, I export a CMYK PDF (sometimes spot, but either either way, it's a clean, tidy PDF). I'm pretty comfortable with my settings for this as I don't have trouble with any other vendor.
The problem is that my client is getting emails like this: Is it possible for you to send me the true vector files in either .ai or .eps format? 
I could take the PDF into Illustrator and outline the fonts, and give them one huge, extremely messy package of AI files (and I'm sure they're on Illustrator 8 or something), but the client will need changes after the proof, and there are a lot of files here, so I have to do this, and redo it, etc. Not to mention this client is WAY over budget.
So, what I'm begging for help with: I've been trying to google for something that explains why a PDF is a better file than an AI file for this purpose and why they should be able to use PDF, but I'm coming up with very little. So far I have general Adobe and Wikipedia articles (which covers raster vs vector), but I haven't found any info from a third party that explains why printers should be using (or at least able to use) a PDF to generate plates (poly or otherwise).
Any help would be greatly appreciated. Thanks much.

I actually hadn't thought of that (actually, hardly ever think about .eps anymore). It's a good point though.
In CS4 (don't remember previous versions), I can export these just as easily as a PDF, but then I still have to outline the fonts, zip up several files instead of just sending a PDF, etc. It's 10 minutes, if that; but this is happening consistently with their packaging vendors. I'd rather educate their vendors than do work-arounds for them. I'm not trying to be a jerk about it, but if they don't know a PDF can be just as "true" a vector as an AI/EPS, the problem isn't just outdated equipment, it's a lack of seriously basic pre-press knowledge.
I was sure adobe (or someone) had a nice article on why a PDF was a better solution, but I'm having a hard time finding it. More than a work-around, I'm really looking for general information for them as to what a PDF is (versus AI/EPS). Then I can at least tell my client that their printer requires me to do extra work, and I'll just bill out for my time. It's a nominal fee, because these work-arounds aren't that elaborate, but sooner or later my client will do the math and realize that it's in their best interest to find a better printer. I know a lot of great printers right now that are hurting (although sadly, none of them do packaging), I'd much rather see work go to printers who make an effort to stay educated about their industry.

Similar Messages

  • Hey, I wanna download Lion for free, so i need UP-TO-DATE , but it do not works , please help

    Hey, I wanna download Lion for free, so i need UP-TO-DATE , but it do not works , please help

    I think you misunderstood the guy. The up-to-date program isn't working for a lot of people. I'm eligible for the free upgrade but it fails to recognise my serial. From what I've read, this is affecting a lot of people who purchased their computers online. Apple seems to be fixing the issue though, so my advice would be to keep trying. Alternatively, click on the manual verificaton link so they can check your order for you and send the redemption code after they do.

  • HT201406 i have been having trouble my iphone 3gs doesn't work the slide to unlock is broken i have tired everything to get it open but it won't work please help me!

    i have been having trouble my iphone 3gs doesn't work the slide to unlock is broken i have tired everything to get it open but it won't work please help me!

    Basic troubleshooting steps are:  Restart, Reset, Restore,

  • TS3274 My iPad screen won't work, please help!

    My iPad comes up with a black screen but when I press the lock button twice a blue screen appears with a faint outline of my wallpaper/time/notifications. I have tried resetting it and turning it on and off but nothing seems to be working. I'm travelling overseas next week and I really need my iPad PLEASE HELP!!!!

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • I have a 6gb micro and it won't work, please help

    first off, the thing worked fine for the first day! i used microsoft media player to sync some songs to it without installing the software. well, the battery died, remembering it only has a 2 hour battery life! thing is, it wouldn't charge when it was hooked up the computer, it wouldn't even recognize it, so i called customer service and after an hour of being on hold, the lady tells me to install the software and it would work fine. when i did that, guess what, it didn't! it did the same thing, it wouldn't recognize the player and the player would not charge. i would think it was the usb cord, but the battery gets really hot, but the thing just won't turn on and the computer won't recognize it! please help me!

    It's strange. How did you even manage syncing without installing the software on your computer - i mean, the computer has to recognise it before it can start processes.
    Nevertheless, here is a thread which might prove to be useful in making your player recognized: http://forums.creative.com/creativel...message.id=723

  • Automatic Update Won't Work, Please Help!

    Please help. I have the new 5G iPod and it has kinda been working fine for me. Everytime I go to plug it into my computer, the automatic udate won't start. The little iPod icon in the corner won't show up and when I go to pref. and click on iPod it says there is no iPod connected. I tried to restart the computer and iPod and plug it into a different USB port but still nothing works. I know I have new songs on there that I want to update on but the "Do not disconect" screen won't even come up. Any help would be great, thanks! =)

    Try this:
    Create a new user and make sure it is an Administrator account. Download and install iTunes.
    If it installs properly, log out and then back in as you.
    Uninstall iTunes using the method in this article:
    http://support.apple.com/kb/HT1925
    Then install from the link in my previous post:
    http://support.apple.com/kb/DL1615
    Have you been having problems with your laptop before this?
    You can always try a system restore too if the above steps don't work.
    Start > All Programs > Accessories > System Tools > System Restore > Next > pick a restore point (you will get later dates if you check the "Show more restore points" box) I would go back at least a couple days > Next > Finish. It may take a while then it will reboot. On reboot it will finish the restore so it may take longer than normal to boot. This will not change any of personal files, only system and program files.

  • Internet won't work, please help!

    Recently my computer's wireless access just stopped working. The main cause is most likely do to leopard. The airport will not turn on at all. It's almost like I lost the software for my airport. I am still able to access the settings but the airport will not turn on. The only way I can access the internet is via ethernet. Please help, I am a student and my computer is vital to my work.

    ''always opens up at http://www.searchqu.com/406 ''
    searchqu see https://support.mozilla.com/questions/854647
    : home page keeps reverting to http://www.searchqu.com/406
    : refers to
    :http://deletemalware.blogspot.com/2011/05/how-to-remove-searchqu-uninstall-guide.html
    Also see [/questions/816181] and [/questions/790833]
    Then if you need to change your home page see
    * How to set the home page | How to | Firefox Help
    *:https://support.mozilla.com/kb/How%20to%20set%20the%20home%20page

  • Linked text inside table won't work - please help!

    Inside a 3 column table, I linked some text to a file in a different folder but the same site, and the links won't work.  I have linked text in a table before and it worked. I don't know if it's the table properties that is wrong or something else I've done, but I've read everything I can find and cannot come up with the reason why my links won't work.  can you help me?

    Sorry!  I should have done this first:
    http://www.corinthiaestates.com.php5-15.websitetestlink.com/pricing_and_availability.html
    Thanks for your help!

  • My apple is not recognizing my ipod nano G4, has always worked in the past. Need to charge it, but it won't charge. please help. have read troubleshooting, checked connectionsp

    my mac doesnt recognize my ipod nano G4, its always worked before. read the trouble shoots, checked all connections. it needs to charge and wont do it.

    Try the suggestions in article - iPod not recognized in iTunes and Mac desktop.  If the suggestions do not work, more than likely you need a new battery.  Take the iPod Nano to an Apple store or an AASP.  Whichever is more convenient for you.

  • HT1620 Need help. Update won't work, please help

    When I did my update I forgot to turn off my lock passcode. It never completed installing. I have no idea how to get it to work. A newer update showed up and my phone won't let me do it. Any help will be extremely helpful. First iPhone. Thanks in advance.

    When I go into settings. It says I have an update to do. I able to tap on it and it will go through the process just to say that there was an Error 7.1.1. Or something like that. If I can't get this to work I want to get another phone. My fiancé and I have the same iPhone 4S and he's had no problem updating at all. I hope you can help. Thank you

  • My itunes won't work please help..

    it seems a lot of people are having the same problem.. I tried to follow the other suggestions but I can't seem to understand it and I get confused..
    so I downloaded an update for ipod and just recently I tried to run it and it crashes. I get the "itunes has encountered a problem and needs to close..."etc msg. i uninstalled it and reinstalled it, etc like many times but same message. my quicktime crashes too so I tried to uninstall it but it wouldnt so i just deleted the whole folder and tried to reinstall it but it still wouldn't.
    i'm totally frustrated i wish i'd never clicked that update button.. if it ever works again I'll just let it be from now on..
    if someone can please guide me through.. I'm not good with computers so it's hard for me to understand all that.. i would appreciate it thanks
    dont know   Windows XP   dont know

    Hello. I pretty much gave up all hope and wasnt going to try to fix it anymore, and I was glad I had most of my good songs on my ipod already..
    but i randomly came to the forums and looked at one person's post, where someone suggested that they install the standalone quicktime.. I knew my problem had something to do with quicktime so, since it wouldn't uninstall, I manually deleted all the quicktime folders and files, execpt one file which refused to delete so I just moved it, then I installed that standalone quicktime installer, and it was successful, and followed up with Itunes installation, and it was smooth sailing from there.. so far.. well I hope that it will stay working.
    sorry to say but I won't be touching any more updates.. dont wanna go through this again
    thank you
    gateway Windows XP

  • My doc won't work, please help mee! :(

    For about 6 months now my doc hasn't been working properly, 'finder' and 'trash' are both invisible, and I cannot hold down an icon on the doc to remove it or open ect. I have tried "killall Dock", I've tried deleting things in ~/library, argh please help

    At this point I thinking a typical fix solution has been further complicated by user tampering with system and hidden files.
    So I'm going to recommend you do this.
    1: Backup your users files folders (music, pictures, movies, documents, etc) to a regular external drive in addition to any other backups, like bootable clones/TimeMachine and disconnect all drives from the machine.
    Emergency backup procedure
    Drag and drop copy your users file folders (music, pictures, documents etc) to a regular external powered drive as soon as possible.
    Do not use, setup or trust only TimeMachine at this troubled time as it will copy corrupted data and we need just your users files safe just in case. TimeMachine cannot be used with a Windows PC.
    Unmount and Disconnect all external drives once the backup process is completed.
    Note:
    If you have any over 4GB sized files, those won't copy to a standard formatted FAT32/MSDOS drive from the factory, if you need to save these 4GB+ files use another blank/empty drive and use Disk Utility to format it 1 Partition, Option: GUID,  Format: OS X Extended Journaled (the standard default)
    Mac's cannot copy to nor format a NTFS  drive. exFAT format to be used with a Windows machine must be right click formatted by Windows, not OS X (does it wrong) XP macines can install a free exFAT update from Microsoft. Vista-Win 8 can format exFAT. OS X 10.6.5 and up can use exFAT.
    Formatting a drive will erase all data on it, so make sure there is nothing you want remaining on the drive.
    Most commonly used backup methods
    2: Next proceed with fixing your machine in the Steps here in order to catch other issues and your original problem.
    ..Step by Step to fix your Mac
    To fix the changes in your ~/Library, your going to have to transfer a copy of your users files folders (music, pictures, movies, documents etc, no Library) into a new account on the machine via the Shared folder, then log into the new account and delete the old one, reboot and recreate the same account again, then transfer files back and do a #6 Repair Users Permisisons to reset those file permisisons to the new account (even if it has the same name)
    Don't forget to export bookmarks, emaill addresses, addressbook contacts and other things.
    See Step #17 and this User Tip
    Combine two+ Users Accounts on the same machine
    What this will do is give you a brand new ~/Library and all your problems should be resolved hopefully.

  • Computer restarted and now iPod won't work, please help!

    I've been using my iPod shuffle since September, and there have been no problems, I updated it with the newest software and everything. Then today, I was changing the songs on it, and right in the middle of updating, my computer shut off and restarted. Now my iPod will not work, and iTunes won't restore it (it keeps saying an unknown error occurred (1415)). How can I get my iPod to start working again?

    Follow the instructions in this article if you haven't already done so.
    (19910)

  • I just got my printer to day and can not get it to work please help p.s. email nsdolan@comcas

    THIS IS A HP DESKJET 3050A ALL-IN-ONE J611 SERIES

    Hi NEDJDOLAN4,
    What functionality is not working for your Deskjet 3050A:
    -Printing from the computer?
    -Printing from a mobile device?
    -Scanning to a device?
    -Copying by stand-alone?
    -Sending an ePrint job?
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • Genius playlist won't work please help!

    hi there i cant access genius playlist because it comes up with this error everytime
    but my itunes store isnt unavailable because i can access it can someone help me please?

    Enable on itunes first, then sync iphone.
    Page 64 iphone manual:
    "Using Genius on iPhone
    Genius automatically creates a playlist of songs from your library that go great
    together with the song you’re playing. It’s like having a built-in DJ who knows your
    tastes well enough to make the right mix just for you. To use Genius on iPhone, you
    first need to set up Genius in iTunes, then sync iPhone with iTunes. Genius is a free
    service, but it requires an iTunes Store Account. You can make Genius playlists in
    iTunes and sync them to iPhone. You can also make Genius playlists directly on iPhone. "
    http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

Maybe you are looking for