Printer no longer recognized by Extreme Base Station

I have had my Epson Stylus Photo 900 connected to the base station and working for some time. I tried printing to it today and nothing happened. I ran the Printer Setup Utility and I get only two options: one to set up browser and one to set up IP printer, no option to choose Rendezvous and add the printer. If I attach the printer to my iMac I can run Epson utilities on it but can't print to it. I downloaded and reinstalled the printer driver and ran fix permission in the Disk utility. Appreciate your help. Thanks Rich

I had the same problem after my computer got infected (And I am running McAfee with the firewall!). The problem isn't your print driver, the problem is in your Windows operating system. Try to reload or repair Windows from your backup disk (hope you have one). It took three tries before i finally got the trojan eliminated and could reload Windows.

Similar Messages

Recognizing a printer attached to an Airport Extreme Base Station

I have attached a printer to the usb port of my airport extreme base station. The printer is recognized by two of my MacBook Pros running Mac OS X version 10.4.11. However, it is not recognized by my latest MacBook Pro running 10.5.2. Is this a problem with the new system, or is there another reason? I have, of course, made sure that the printer drivers are installed, and the printer attached to the Airport works with the new MacBook Pro when connected directly through a usb port on the laptop. Any help will be gratefully received!!

samandlily wrote:
I have something related to this topic going on. I have an Epson printer on my Airport Extreme via a USB. Just recently when I try to print from my iMac, I get a message saying that "the Airport Network is busy, and it will try again in 10-20 seconds". Then nothing happens and the document will not print. Any ideas what is going on?
Please do not pollute the OP's thread by posting here. You are clearly experiencing a different problem - different symptoms, different version of OS X, different printer - and will get much better help if you start your own thread because your problem will get lots more attention that way.
- cfr

Printer that works with Airport Extreme Base Station

Hi. We are very new to Macs (2 weeks). Have a Mac Book and AEBS. Both work fine. Our HP printers, however, only work if connected directly to the Mac Book. I'm informed that we need to get a printer that works with the AEBS if we wish to have wireless printing. If anyone can recommend a printer that works with AEBS, we'd be grateful. Thanks.

Hello Jungle-cat. Welcome to the Apple Discussions!
Check out the following iFelix site to see which printers are known to work (not not) with the new 802.11n AirPort Extreme Base Station (AEBSn).

Printer not found on airport extreme base station

Have set up a printer via the USB port on the base station it worked just fine BUT when I switch off the printer and my mac book pro and then restart the printer is no longer avialable / picked up by the base station. I have to restart the base station via the airport utility and then it finds the attached printer. Is this what you have to do?

I've had mine totally not work either upon restart. Basically - I've had two of these basestations lose their usb drives and printers when restarted. Its like they blow a fuse or something.

Wireless HP Printer on Dual Band Airport Extreme Base Station

I'm looking to upgrade my router to the dual band AEBS. I'll end up with some n machines and some g machines, including a wireless HP printer. Will my n-enabled machines be able to print to the g wireless printer on the g network?
Thanks,
JD

+Will my n-enabled machines be able to print to the g wireless printer on the g network?+
Yes. All devices will receive an IP address from the AirPort Extreme, so they will all be on the same network and will be able to communicate with each other. This is true even if you have a wired only computer connected to the AirPort Extreme. It will be able to print to the printer.
But, if you enable the Guest network features, computers on this network will not be able to "see" other computers or connect to any devices on the main network.

Several PC and Mac connectivity issues with Airport Extreme Base Station

Hello,
This is not all necessarily airport base station related, but there is some crossover, so I'm posting all of these issues...
Here is the laundry list of things that I can't make work in a home network that contains a PC w/ XP Home, MacBook 1.83 w/ 10.4.7, and Airport Extreme Base Station w/ Modem.
1. Can't see the PC from the Mac.
a. "Connect to server -> Browse" does not find the PC
b. "ipconfig" on PC provides valid looking IP address
c. ping from mac to PC IP address times out
d. Firewall on XP is disabled via control panel
b. Windows file and printer sharing is enabled
2. Can't see mac from PC
a. Windows file sharing enabled on mac
b. Firewall on mac disabled
c. I used \\MacIPAddr\shortusername
d. ping times out
3. Using dial-up to access internet, how do i tell airport to dial using PC?
a. this feature is working fine from mac
b. If already connected (via instruction from mac), can surf the internet fine from PC
c. Is this even possible from the PC?
4. Can't see printer connected to base station from PC
a. See it fine from mac
b. How do i "find" the printer on the PC?
c. Is Bonjour required for this? (I don't have it on the PC yet)
5. Can't see a "shared" printer on the PC from the mac
a. printer is connected directly to PC
b. Mac's add printer wizardry looks like it may "see" the printer, but then it asks for username and password for PC. This is XP home, with no usernames or passwords. Single user. Nothing seems to work in the credentials pop-up dialog.
Any suggestions on any of these issues is very welcome.
Thanks

Is the PC running any kind of internet security or firewall software?
1. Can't see the PC from the Mac.
2. Can't see mac from PC
Sharing files between an XP PC and a Mac running OS 10.4.x
http://www.ifelix.co.uk/tech/3020.html
3. Using dial-up to access internet, how do i tell
airport to dial using PC?
Jon Sevy has a Java Utility for this purpose.
You will need Java in order to run the utility
http://www.java.com
4 . Can't see printer connected to base station from
PC
Printing from a Windows XP PC to a printer attached to an Airport Extreme Base Station or Airport Express
http://www.ifelix.co.uk/tech/1004.html
Printing from a Windows XP PC to a printer attached to an Airport Extreme Base Station or Airport Express using Bonjour
http://www.ifelix.co.uk/tech/1008.html
Problems with finding Printer Driver on Windows XP when using printer connected to Airport Extreme or Express
http://www.ifelix.co.uk/tech/1012.html
5. Can't see a "shared" printer on the PC from the
mac
Printing to a printer on a XP PC from a Mac running 10.4.x
http://www.ifelix.co.uk/tech/3015.html
Printing to a printer on a Mac running 10.4.x from a Windows PC using Bonjour for Windows
http://www.ifelix.co.uk/tech/3014.html
iFelix

Why can I no longer print from my Windows XP computers to my Bonjour connected Canon printer thru an Airport Extreme Base Station (f/w 7.6.4, model A1301)?

Something has changed recently and I haven't figured it out. My 2 Windows XP computers are no longer able to print via Bonjour. I have tried removing and reinstalling Bonjour. Upgrading the firmware on the AIrport Extreme Base Station and comparing Port settings from an able to print Windows Vista laptop. Port settings match and Bonjour says it sees the printer...but the communication is not happening between the computer and the networked printer, it times out and produces an error in the print que. Both XP computers have no problem using the internet via the Base Station. One is wired and one is wireless. Thoughts?

Sounds a bit like a problem being discussed in this thread:
http://discussions.apple.com/thread.jspa?threadID=2651093&tstart=0
I suspect some kind of update is at fault. Like you, my printer/base station setup had been working fine until recently.

Problem consistently printing via new (summer 2011) AIRPORT EXTREME BASE STATION and Brother wireless printer (model HL5370DW). What am I doing wrong?

Thanks in advance for any help you folks can offer. I'm a newb here and will try to offer as much detail as I can about the dilemma at hand.
Scenario: Home network has been recently set up for wireless internet access via NEW Airport Extreme Base Station (purchased September 2011). Units accessing the network include: 2011 Macbook Pro, 2011 Macbook Air, 2007 Macbook, 2009 Macbook Pro, 2 iPhone 3GSs, and a 1st-gen iPad (and a partridge in a pear tree AEBS is configured to run WPA2 encrypted network, as well as a WPA2 guest network. I am attempting to yoke a BROTHER HL5370DW wireless B or G/ ethernet / usb-capable printer to the main network such that any and all units can print wirelessly or its equivalent (i.e., via printer hooked to AEBS through USB hub)
Problem: Despite configuring the Brother printer to recognize the main WPA2 network I created, I am unable to get wireless printing to work. My workaround was to physically connect Brother printer to AEBS via USB, specifically using a Belkin USB hub (after all, I wanted access to usb drives, as well as the printer). This workaround works ONLY SOME OF THE TIME. Generally, after a fresh boot of any computer or after a restart of the AEBS, any given computer will be able to print (i.e., any computer wirelessly connected to the main WPA2 network recognizes the printer). HOWEVER, at random times, printer access is gone (as is access to USB drives connected to AEBS's usb hub). Wireless networks are still up and running when that happens. IS THERE A WAY TO GET THE USB HUB's devices (i.e., printer and usb drives) to ALWAYS REMAIN AVAILABLE AS LONG AS THEY STAY CONNECTED TO THE AEBS? In other words, what accounts for the intermittent loss of the usb peripherals?
Sometimes, I just shut the airport off on whatever computer is having this problem, and the problem goes away. Sometimes, the problem is present across all computers in the house, sometimes only a few are affected. I can ALWAYS see the AEBS in the Airport Utility if the AEBS is connected to the particular computer via ETHERNET CABLE.
My theories:
- true wireless printing (i.e., without usb hub workaround) doesn't work because the N network somehow isn't backwards compatible with the Brother printer, which, i believe, is B/G. Although...isn't Wireless N networking supposed to work with BG devices? I did find a thread (https://discussions.apple.com/thread/2570774?start=0&tstart=0 ) that explains some of the particulars of WPA2 encryption and Wireless B/G issues, but it was beyond my level of comprehension (I'm a psychologist, but not an Apple Genius
- The usb workaround is only intermittently viable because of some flaw in the Airport or Airport Utility that causes dropouts to happen when a Macbook Pro or Air's lid gets closed or one gets opened after having been at a different network (e.g., at my office).
QUESTIONS:
- Should I try to use my old router (7 year old Linksys WRT54G) as an access point and connect the Brother printer to that G-router? How do I do that?
- I wouldn't mind just relying on the usb hub method if I could just insure more consistency (i.e., no random dropouts of peripherals). How could I do this?
Rule out:
- wireless printing works on my printer - it was being recognized back before the AEBS. I had the Linksys router running a WEP network and had the wireless printer talking with no cables to the router and the computers. (I just don't want to revert to using WEP encryption given its lack of security and my trying to protect HiPAA related health information on behalf of patients)
Any help will be greatly appreciated.
Thanks in advance!

13 ASCII characters = 104 (aka 128)-bit WEP
encryption
If turning off WEP works, then you just need to
provide the cameras with the "Equivalent Network Password".
One of the problems with WEP is that the actual
standard relies on a 10 character HEX key for 40bit
WEP and a 26 character HEX key for 128bit WEP.
In order to make things easier, vendors use certain
algorithms to convert simple alphanumeric passwords
(or passphrases) into HEX keys, thus enabling the use
of simple easy to remember WEP password rather than
lengthy HEX keys. The problem is that different
vendors use different algorithms to generate the HEX
key and therefore a ASCII password on an AEBS will be
hashed differently on a non-Apple client and vice
versa.
You may find the following article helpful:
- Apple article, especially the part about
"Third-party client to Airport".
Brilliant idea about trying the system with No encryption on... that DID solve the problem... almost.. once I turned off the encryption option, and restarted the Airport, I got a dialog box showing that the "Base station needs attention" but it didn't indicate WHAT kind of "assistance" it needed. Nonetheless, I closed out of the Airport program only to find that the indicator light, which had been Green, was now, flashing Yellow and I could not connect anything, including my computer. I opened the Airport program again and found the ONLY way I could get the Green light on was to select some sort of encryption option... then the light would go Green again but my cameras would not hook up again, and when I went back in and ONLY changed the option to NO encryption, I got the yellow flashing light and the "this base unit needs attention" warning...
I think your suggestions are almost on the mark... is there any way of reconciling the WEP coding between the cameras and the Airport??? Or turning off the encryption option and STILL have Airport work?
Thanks again for your help and suggestions... I really appreciate it.
geoff

AirPort Extreme Base Station with Modem not recognized by airport utililty,

My Apple M8799LL/A AirPort Extreme Base Station with Modem and Antenna Port is no longer recognized by the airport setup utility, nor will it allow internet connection. Has worked fine until last weekend when I did a full disk utility on all of my drives. Now I get a message, none of your trusted networks are available would I like to join (my network name)? Airport looks fine, can connect locally, lights up as usual.
How can I make it trusted again and get dial up internet to work again?

resetting has worked for months with no return of the problem.

Airport utility no longer recognizes my Airport Extreme Base Station, which had been set up to extend a wifi network

Hi. In November I set up my airport extreme base station (5th generation I believe) to wirelessly extend the wifi network we use at home to see if it would increase download speeds. Before doing that, I did a factory reset of my airport extreme, and the owner of the airport extreme to which the ethernet cable is attached made changes to his network to allow it to be extended. I folllowed all the directions from the apple support pages, and finally got it to work. I could even access a portable hard drive which I attached to the airport extreme base station being used as the extension. Then a week or so ago I noticed that my laptop would no longer connect to my base station. I did not have time to look into it until this week. Airport utility, either on my Mac or iphone no longer recognizes my base station. My mac is running OS X 10.10.1 and my iPhone is running iOS 8.1.2 I have tried both hard, soft and factory resets of my base station to no avail. The only thing that has changed after doing that, is that when I do a soft reset of my base station, a neighbors airport express appears when it never did before. I can't actually connect to it, but it does try. Then after approximately 5 minutes, it disappears from my list.
Today I went and pulled out my OLD AIRPORT EXTREME base station... you know, the one that looks like a space ship and is running wifi 802.1 b/c? airport utility DOES locate and display that, but airport utility returns a message stating that it cannot be set up by this software. I am attaching an image of that.
Thank you,
John
Does this have anything to do with the fact that 'Back to My Mac' is probably enabled?

I think the initial problem is that your iPhone was connected to an open network that wasn't yours.
Go to Settings > WiFi and "Forget" the network created by that AirPort Extreme, it's older than dirt. Forget your neighbor's network also.
Perform the equivalent actions with your Mac: System Preferences > Network > Wi-Fi > Advanced... Delete every network that appears, including your own.
Then, connect to your own network on all your devices, after which you ought to be able to use any of them and configure your Extreme without any difficulty. You may need to start over with a "hard reset" on both the main AirPort Extreme and the one extending its network.
Does this have anything to do with the fact that 'Back to My Mac' is probably enabled?
Not exactly, but using iCloud Keychain will populate all your devices with the names of preferred networks that any of them connect to, no matter where they are. I don't know why Apple considers that a beneficial feature.

HT1218 After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer. We still have wifi but cannot access the base station software.

After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer. We still have wifi but cannot access the base station software.

Thanks for the reply. I appreciate the response. I tried that approach this evening and it didn't work for me. (Technically it worked for me, when I was hardwired into my base station, but would not work for me wirelessly, which is my main issue.)
Again, using the approach you recommended works only if I have my ethernet cable attached to the LAN port so my computer is communicating directly to the base station through the hard wire. I am able to scan for my base station and make setting adjustments normally this way too.
As soon as I disconnect from the LAN port and try to go wireless is where I run into problems. The Base Station's wireless network I created is available to choose in the top right corner of the monitor with all of the other available wireless devices/networks -- but the network I created does not have access to the internet. I am also unable to configure my Base Station wirelessly. When my Airport Utility tries to scan for the Base Station and Network, it cannot find any Apple Wireless Device. It's like the Wireless Network in my base station is not sending out a signal.
Is there a way to resolve this issue?

My internet works fine with my wired cable modem, but when i connect to my extreme base station and setup my wireless network the internet no longer works and my apple tv by default

my cable modem works fine, but when I hook it up to my extreme base station and run through the prompts and set up my wireless network it doesnt work and neither does my apple tv by default. I am unsure how to correct this problem. It will come up saying that I dont have an IP address when I have it set to DCHP so I dont know what the problem is.

Push the reset button on the modem and power the modem off
Power off everything else....all devices....order is not important
Wait 15-20 minutes or longer
Connect the Ethernet cable from the modem to the WAN port (circle of dots icon) on the AirPort Extreme
Power up the modem and let it run for 5 minutes by itself
Power up the AirPort Extreme and let it run for 5 minutes
Power up each other device one at a time a few minutes apart
Check the network

Printer and AirPort Extreme Base Station with Gigabit Ethernet

Hello!
I own a macbook, one windows xp pc, and two windows vista notebooks. I bought a airport extreme base station. I set it up with my macbook at first and I do a print and it works. I do the same with the others. I install the printers drives to all notebooks. Then tried to print and only one of them worked. They all have bonjour download for windows. So i restarted all the pc's and mac and tried to print and never prints. On the pc's i get a error message. On the mac i get an its busy and never prints. All of them connect to the internet, but no printing. I have the printer connected to the base station. I did two prints and then I couldnt print after that. Internet works. Please i need some help to fix this. Thanks in advance

Hi
Maybe you already have fixed your printing problem. I'm no expert but I sometimes have had printing problems and I feel for you. However, first of all. What sort of printer do you have? It sounds to me that one of the pc printing documents got stuck somewhere on its way to the printer and now it is taking up space on the network (figuratively speaking ofcourse). I can recall something happening to my network/printer some years ago. Unfortunately I can not remember what I did to fix the problem but if I were you I would do the following: First I would disconnect the pc from the network and then try to reset the printer clearing its print memory. Then I would try to get the mac to print again. If succesfull I would take the mac off the network and connect one of the pc's and get that to print. If I succeded I would repeat the procedure with the other pc's. If I wasn't succesfull I would clear the memory again and then try with one of the other pc's. But I would only try one computer at the time to try to isolate the problem. Maybe you have already tried this and since pc's are a mystery to me I dont't know how to help you in that department. However using bonjour on the pc's I would not expect to have problems (though I use Windowc XP print menu on my vertual pc - works fine).
Hope that you will solve your problem soon.
Berit

Airport extreme base station with Hp 3210 all in one printer

Just bought and hooked up the above. Using with iBook G4. Still dealing with dial-up unfortunately, but got online just fine. When I tried to print on the above, it immediately dialed up when I hit "print". ?? What's going on?

I have a pretty old HP all-in-one (G55) printer/scanner/copier device. Plugging it into my AEBS seems to not let me print to it. I have the most recent driver from HP.
Do you think it's my setup, or is the AEBS somehow not compatible with the older HP devices?
No the problem is with the HP driver.
Try using the HPIJS drivers.
For those with the older base station.
Use the process outlined here:
HP Printers (and others) not on compatibility list and Airport Extreme Printing
http://tech.ifelix.net/1300.html
Also, is it possible to fax, scan, etc through an all-in-one device plugged into an AEBS?
No, not via the USB port.
Can I scan using my all-in-one when it is connected to the USB port of an Airport Express or Airport Extreme Base Station?
http://discussions.apple.com/thread.jspa?messageID=610763&#610763

Airport Extreme Base Station with HP Printer problems

I have a pretty old HP all-in-one (G55) printer/scanner/copier device. Plugging it into my AEBS seems to not let me print to it. I have the most recent driver from HP.
Do you think it's my setup, or is the AEBS somehow not compatible with the older HP devices?
Also, is it possible to fax, scan, etc through an all-in-one device plugged into an AEBS?

I have a pretty old HP all-in-one (G55) printer/scanner/copier device. Plugging it into my AEBS seems to not let me print to it. I have the most recent driver from HP.
Do you think it's my setup, or is the AEBS somehow not compatible with the older HP devices?
No the problem is with the HP driver.
Try using the HPIJS drivers.
For those with the older base station.
Use the process outlined here:
HP Printers (and others) not on compatibility list and Airport Extreme Printing
http://tech.ifelix.net/1300.html
Also, is it possible to fax, scan, etc through an all-in-one device plugged into an AEBS?
No, not via the USB port.
Can I scan using my all-in-one when it is connected to the USB port of an Airport Express or Airport Extreme Base Station?
http://discussions.apple.com/thread.jspa?messageID=610763&#610763

Printer no longer recognized by Extreme Base Station

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