Printer not found all of a sudden

I've been merrily printing away from safari to my wireless HP Photosmart C4700 printer for a few months utilizing HD Print Magic when all of a sudden today it's not working. When I click print in safari to print a page, it says printer not found. Normally I click print in safari and it sends it through print magic. I wondered if print magic was seeing the printer, so I opened print magic and indeed the printer was there. Somehow safari is not seeing my printer. Does anyone know how to rectify this? Help would be appreciated!!

If it is a Safari thing only, maybe resetting Safari as described below will help. The first thing that I would try if you haven't done so already is to simply restart your iPad. These are all sort of generic type things but you can give them a shot ....
Go to Settings>Safari>Clear History, Cookies and Cache. Then restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut down. To power up, hold the sleep button until the Apple logo appears. Try to print again.
Try this as well. Close Safari and all open apps. If Safari is open - you have to tap the home button before you close the apps. Double tap the home button to bring up the task bar. Tap and hold down on any app icon in the task bar until it wiggles. Then tap the minus signs in the corner of the app icons to close them all. Then restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut down. To power up, hold the sleep button until the Apple logo appears. See if you can print now.
I guess you could also try rebooting your router - sometimes that can fix wireless issues that crop up. Unplug it from power for about 30 seconds and then plug it in again.
You can also reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds untilt the Apple logo appears - ignore the red slider. See if you can print now.

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If you know the IP address of the printer, then you can check if there is a working path between the Mac and printer. This can be done using Network Utility or a web browser.
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I have recently changed my broadband to BT Infinitty 2, but it was working after I changed.
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Sorry that you are having a problem with the printer not being found.
Try to disable the firewall and anti-virus.
Also, plug in a USB cable and see if it gets recognized. If so, then it is something on the network that is blocking the printer ports.
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This question was solved.
View Solution.

Hi @prazdancr,
Welcome to the HP Forums!
I am sorry that you cannot scan with your HP Envy 5535, but I am happy to help!
For further assistance I will need to know:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try going through this scanning guide. A 'The computer is not responding' Error Message Displays During Scanning.
Hope to hear from you soon, and have a nice day!
RnRMusicMan
I work on behalf of HP
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Macbook wifi not working all of a sudden

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Please disregard this thread. Although I did a search before posting, I did not find what I was looking for at the time. I have since found the appropriate thread here https://discussions.apple.com/thread/3196661?start=270&tstart=0

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Message was edited by: Stuart Finkel

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Hello there! Welcome to the forums @trebor-340-ste ,
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Reconnect the power cord to the rear of the product.
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Thank you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Printer not found all of a sudden

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