Printer not found but my 5510 is connected to the network
Help, my 5510 B111a printer was working fine then suddenly it stopped finding my computer to scan to, and my printed couldn't find it to print to.
I have recently changed my broadband to BT Infinitty 2, but it was working after I changed.
I have restored the the printer to factory settings and reinstalled the new router and it is showing as being connected to the network and shows the IP address.
I re-installed the driver on my laptop but when it tries to add it to the network it comes up as 'printer not found'. I entered the IP adress it gave me when I connected it to the network but it still comes up as not found.
Going a bit mad here now, can anyone help please?
Sorry that you are having a problem with the printer not being found.
Try to disable the firewall and anti-virus.
Also, plug in a USB cable and see if it gets recognized. If so, then it is something on the network that is blocking the printer ports.
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Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
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Hp 5535 will not scan, error message printer not found
I have a HP Envy 5535. I have only been able to scan one time with it. I scanned 22 documents, after running HP Scan Doc 4.4. Each time the HP Scan Doc states that everything is OK, yet as soon as I try to do even a test scan, I get the error message "Printer not found." I have also tried to run this scan with my McAfee virus firewall off, and it still doesn't work. I have also identified it on McAfee as part of my network.
This question was solved.
View Solution.Hi @prazdancr,
Welcome to the HP Forums!
I am sorry that you cannot scan with your HP Envy 5535, but I am happy to help!
For further assistance I will need to know:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try going through this scanning guide. A 'The computer is not responding' Error Message Displays During Scanning.
Hope to hear from you soon, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping! -
HP 2200 dtn printer not found by one Mac on network
My local network comprises a desktop Mac Pro connected through an ethernet hub to a Time Capsule, and four Macbook Pros connected to the network by Airport wireless. All Macs are running OS 10.8.5. A HP 2200 dtn printer is connected to the network through the ethernet hub. This network has been very reliable. After replacing a faulty JetDirect card on the printer and deleting the printer on all machines, all the Macbooks readily detected the printer and automatically reinstalled it and there is no problem with printing. The Mac Pro is connected to the network by ethernet, but it cannot detect the printer and it does not appear as an option for installation. I have tried installing the printer by entering its static IP address, selecting JetDirect, and selecting the HP 2200 driver from the software list (or the generic PS driver). But in both cases I get a message "unable to verify printer on your network...unable to connect due to an error."
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I'm sorry to hear that you are having issues with the one Mac Pro and your HP LaserJet 2200 printer.
Your HP Printer is a commercial product. I have included a link to HP Product Support Page for your printer. There is a section that discusses your printer and Mac OS X 10.8.
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http://h20565.www2.hp.com/portal/site/hpsc/public/psi/home/?sp4ts.oid=28861
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Please helpThe HP Deskjet 3050 is full supported by iPrint:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01619067&lc=en&dlc=en&cc=us &product=3857218#N139
This document lists HP products that are compatible with HP iPrint Photo software.
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Deskjet Products
HP Deskjet 3050 All-in-One Printer - J610a
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Printer not found all of a sudden
I've been merrily printing away from safari to my wireless HP Photosmart C4700 printer for a few months utilizing HD Print Magic when all of a sudden today it's not working. When I click print in safari to print a page, it says printer not found. Normally I click print in safari and it sends it through print magic. I wondered if print magic was seeing the printer, so I opened print magic and indeed the printer was there. Somehow safari is not seeing my printer. Does anyone know how to rectify this? Help would be appreciated!!
If it is a Safari thing only, maybe resetting Safari as described below will help. The first thing that I would try if you haven't done so already is to simply restart your iPad. These are all sort of generic type things but you can give them a shot ....
Go to Settings>Safari>Clear History, Cookies and Cache. Then restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut down. To power up, hold the sleep button until the Apple logo appears. Try to print again.
Try this as well. Close Safari and all open apps. If Safari is open - you have to tap the home button before you close the apps. Double tap the home button to bring up the task bar. Tap and hold down on any app icon in the task bar until it wiggles. Then tap the minus signs in the corner of the app icons to close them all. Then restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut down. To power up, hold the sleep button until the Apple logo appears. See if you can print now.
I guess you could also try rebooting your router - sometimes that can fix wireless issues that crop up. Unplug it from power for about 30 seconds and then plug it in again.
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HP Officejet Pro 8600 N911a
Windows 7
Cannot connect to the server.
Check the Internet connection and try again. Or contact your system administrator or the person who set up the printer.
If your network requires a proxy server address to connect to Internet, click Enter Proxy or check your browser settings.
The printer is connected to the network with proper DNS I am the adminastratorThe steps below typically resolve the issue you’re experiencing:
1. Unplug the power cord from the back of the printer.
2. Unplug the power cord from the back of your router (and modem, if separate from the router).
3. Wait 20 seconds, then plug the router (and modem, if applicable) back in.
4. Wait 30 seconds, then plug the printer back in and power it on.
5. Press the ePrint button on the printer's front panel, and it should try to connect to Web Services again.
Those steps usually resolve the issue, but if it still occurs you can try setting static network info for the printer (which sometimes helps to stabilize the printer's ability to get outside of your network, to the internet):
1. Press the network icon at the top of the printer's screen and note the IP address.
2. Enter the IP address into the address bar of a web browser on a computer and press enter or click the browser's go button.
3. The printer status page should be opened. Click on Network at the top.
4. Select Proxy Settings.
Note: If you are prompted for a redirect, select OK. If you receive a certificate warning, select the option that lets you continue anyway.
If you receive a Internal System Error, refresh the page until it loads the proxy settings.
5. Verify that all fields are blank. If they are not, clear them and make sure the Proxy Server requires authentication is unchecked and click apply. You should get a success message.
6. Click on IPv4 under the correct connection (wired or wireless) on the left.
Note: If you only see IP Address Configuration and DNS Address Configuration with a yellow note, refresh the page until it loads completely.
8. Leave the IP Address Configuration as Automatic IP.
9. Change DNS Address Configuration to Manual DNS server.
10. Enter 8.8.8.8 for the Manual Preferred DNS Server and 8.8.4.4 for the Manual Alternate DNS Server.
11. Click Apply and you should get a success message.
12. Power off the printer for 30 seconds and then turn it back on to force the new settings to take effect.
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
Although I work for HP, my posts and replies are my own opinion and not those of HP. -
my ipad will no longer connect to the laptop. it comes up with usb not recognized. also when trying to connect to the power the first time i connect, nothing, but when i unplug from ipad and plug in a second time it charges
yeah tried all that. the only thing that i havent tried is to delete itunes completely and restart. its the same with the ipad. i havent done a master reset. i just think it has to be something rather simple as it acknowledges that i have plugged in the ipad as it makes the noise it just come up usb not recognized. it shows up as an unknown device that doestn have any drivers
its driving me round the bend at the minute -
I have the Time Capsule hooked to a wireless modem. It uses a static IP, which is put in and running. The MBPr connects, as well as my iPhone 5, to the internet and network without problem. I can see the Mac Mini, external drive attached to it, and the Time Capsule. The Mac Mini connects to the network wired or wirelessly, but not to the internet. On wireless, using AirPort the Internet shows green, but no connection when I open Safari. The settings under network settings are identical except for LAN IP between the Mac Mini and the MBPr. I was hoping someone might have an idea of what was going on. Before I moved the Time Capsule was on Bridge mode from another router, now it is on DHCP and NAT for the internal network.
No, its is connected direct to the providers fiber box.
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Where is everyone???? Does anyone have an answer???
Allik1
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