"Printer not ready" error message.

I get a message" printer not ready" when printing to "Adobe PDF." Have changed many settings, without success. Occurs when printing from MS Outlook, Internet Explorer, and MS Word. Any way to make Adobe Acrobat print a file as a PDF?

Dear Abhigyan,
...still no luck... AcroTray is running according to Task Manager. I tried using the "Repair" option in the Add/Remove Programs control panel item. I still get a message "Printer not ready" or simply a null response from the computer when requesting a print to Adobe PDF.
Do I need to completely reinstall Adobe Acrobat Standard XI?
Thanks anyway...
[private information removed by moderator]

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How do I resolve a "printer not connected" error message?

Dear Mac Community,
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Here is what I have tried so far to resolve the issue but to no avail:
Downloaded and installed the latest HP firmware and software drivers
Deleted the printer and added it again in Preferences>Print & Scan
And, of course, the above noted bullet point is the rub: If the printer were not connected to my wireless network then it would be unable to be added! But since I can add the printer, my OS is definitely seeing the printer on the network.
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Then they stopped.
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And now I cannot print anything!
In case it helps, my specifications are as follows:
MacBook Pro running OS X 10.8.4 with 8 GB RAM, 500 GB HD, 75 GB available HD space
HP Color LaserJet CP4020, Firmware v.20120112 07 .111.0, Software Driver v. 9.4
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Sincerely,
Randy

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/cups/error_log" from the file list on the left side of the Console window. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the time of the last failed printing attempt. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
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Hi ,
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I have a HP Envy 5535. I have only been able to scan one time with it. I scanned 22 documents, after running HP Scan Doc 4.4. Each time the HP Scan Doc states that everything is OK, yet as soon as I try to do even a test scan, I get the error message "Printer not found." I have also tried to run this scan with my McAfee virus firewall off, and it still doesn't work. I have also identified it on McAfee as part of my network.
This question was solved.
View Solution.

Hi @prazdancr,
Welcome to the HP Forums!
I am sorry that you cannot scan with your HP Envy 5535, but I am happy to help!
For further assistance I will need to know:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try going through this scanning guide. A 'The computer is not responding' Error Message Displays During Scanning.
Hope to hear from you soon, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Print a custom Error message in the XML bursting program's log file...

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Hey @Rosty,
Welcome to the HP Support Forums!
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X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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Check out OT's post in this thread:
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> Look in your User/Library/Application Support/iPhoto folder for a Themes folder. If you find it there move it to the HD/Library/Application Support/iPhoto folder and reboot. Then try iPhoto again. That may save you having to go thru the reinstallation.
Regards
TD

Scanner Not Found Error Message on My Computer

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This question was solved.
View Solution.

Hi @awestruck ,
I see that you are getting a "scanner not found" error message. I would like to help you out today, but I will need to know some more information.
What is the full name and product number of your printer? How Do I Find My Model Number or Product Number?
Depending on which model you have, the features are different.
You should have the HP Software installed for scanning from the computer. You can also use Apple Preview, Apple Image Capture or Print & Scan.
What software are you using to scan with?
How is the printer connected? (USB/Ethernet/Wireless)
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Handler not defined error message

Hello - I'm having difficulty with a custom handler I've
created. Everything works well in authoring mode, but as soon as I
try to create a projector and run it, I get a "Handler not defined"
error message. The handler is used to query an sqlite database.
Here's the code which sits in a linked cast movie script
on startmovie
set gDBInstance = new(xtra"sqlite")
on mDBQuery gSqlstring
gDBInstance.sqlite_open(the moviepath&"halloffame.db")
gQuery_fetch_data = gDBInstance.sqlite_fetch(gSqlstring)
gDBInstance.sqlite_close()
end
end startmovie
The handler is called from a frame script as below:
on enterframe
gSqlstring = "SELECT file_location FROM mediaitem NATURAL
JOIN category WHERE category = 'Equipment' ORDER BY mediaitem.name
ASC"
mDBQuery(gSqlstring)
end enterframe
I'm using Director 11 on Windows XP. I do have all of the
sqlite xtras in an xtras folder next to the executable. Any
thoughts on what I'm doing wrong??
THX!
Mike M

I ran a couple test that were interesting, but first I need
to address some bad coding practices.
miken75,
I see no reason to open and close a database with each query.
Open it at the beginning of the program and close it at the end.
You should always check for errors with every interaction
with a database, including opening it.
In your function "mDBQuery " you pass in a variable called
"gSqlstring" and assign the returned data from the query to
"gQuery_fetch_data". Neither one of these variables should be a
Global. The whole point of the function is to pass in a temporary
string and the function Returns query results. Do not use Globals
in this situation.
This is a bit nit-picky, but your function names should be
verbs - some sort of action. "mDBQuery " is a noun. Something like
queryDatabase, doQuery, fetchData, etc. would be better.
A basic re-write of your startup code would be:
global gDB
on prepareMovie
gDB = new(xtra"sqlite")
Okay = gDB.sqlite_open(the moviepath&"halloffame.db")
if Not Okay then
alert("There was an error opening the Database")
end if
end prepareMovie
on queryDB SqlString
return gDB.sqlite_fetch(SqlString)
end queryDB
on stopMovie
gDB.sqlite_close()
end stopMovie
Finally, "EnterFrame" is a really poor choice for an event
that queries a database. "EnterFrame" is used when you need to do
something many times a second, such as an animation. For a singular
event like querying a database I suggest "prepareMovie",
"startMovie", "beginSprite", "mouseDown", and "mouseUp".
I'm just trying to improve your coding practices. Better
code, means less bugs and going home early.
To your problem:
I tried a couple things. I placed some startup code and a
function in an internal cast movie script and an "enterframe"
behavior that calls the function in an external cast. I saved and
published, and the executable comes up and gives the handler not
defined error. This error is a Director thing. It has nothing to do
with your code.
If, however, you shut Director down and run the executable,
then there is no error. This fact implies that when you try to run
Director and the executable at the same time, then Director all
ready has ownership of the external cast file and the executable
therefore can not open it. Although, generally under that kind of
circumstance you get an error message indicating that the file is
in use by a different program. So, I don't know exactly what is
happening here.
I then moved the "startup" code into the external cast with
the "enterframe" script and published. No error. Director and the
executable run side by side just fine. Weird.
Hope that helps.
Randal.

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