Printer not showing up on add printer

We have a network of both PCs and Macs and a central Sharp Copier.  We have the latest driver for Yosemite but the copier is not showing up in the add printer list.  When we try setting the Macs up through the IP menu it says unable to verify printer, etc.
The printer sets up fine on the PCs.
The printer IP shows up on an IP scanner but not on our Motorolla Router/Modem from our ISP (Broighthouse).
The Sharp guys have been out here and have determined the issue is not on the printer side and suggested contacting Apple.
Thanks in advance for the help!

Ok...so I have solved my problem. The new router was blocking port 631. I forward this port to the desktop ip address and all is well in windows printing land.

Similar Messages

  • Printer NOT showing up in "ADD PRINTER"

    Hi,
    I am installing the software for HP Officejet Pro 8610.  I am at the section where I must create a print queue. I followed the instructions and clicked the "Add Printer" button. It says a dialog will appear listing available printers on my local network. 
    Well the box came up and there is nothing in it. It says in the instructions that "It may take a few moments for your printer to appear in the list." However, I have waited for a VERY long time and nothing is coming up.
    Any suggestions?
    Thanks!

    Hello there! Welcome to the forums @kbyers117 
    I saw your post about the issues you are having with installing your Officejet 8610 on your Mac.
    Please let me know which Mac OS X you are running, and how you are connecting the printer to your computer (usb, wireless, or ethernet).
    I will then look into some steps to lend you a hand.
    Thank you
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Canon MP210 just will not show up in Add Printer

    Trying to help a friend get new (to her) printer added in OS 10.5.8... There isn't even a network involved, just trying to add it as simple USB.
    It's a Canon Pixma MP210 and wasn't in the printer descrips, so i downloaded and installed the most recent driver for it from Canon, which is noted as good for 10.5 etc (and is CUPs to boot).
    its Installer runs just fine... but printer still does not show up in Add Printer, despite restarts, printer attached, not attached, whatever. printer is not in list, "Print Using..." shows no options, and "Add" is greyed out.
    The printer itself was never used by its former owner, it's like new, so it's not likely broken.
    i attempted to repair permissions, and ran into no-go there too. It sticks on acquiring the database, doesn't even get to a progress bar (let it run for almost an hour, no change). Same thing when i start it up/run repair permissions from retail OS 10.5 DVD.
    And this on a smallish (60GB) hard drive that has barely anything on it ....she mostly just websurfs and emails. Tho the finder is a bit slow, there doesn't appear to be anything wrong with the mac (it's an iBook G4) and it passes disk first aid fine.
    Suggestions?

    lisajoy wrote:
    Any idea why Permissions Repair doesn't progress, neither from hard disk nor from DVD? From other posts i've researched here, repaired permissions apparently allowed some canon printers to show themselves.
    If Repair Permissions is not completing then something would be amiss with the OS. But I've never a repair permissions resolve a printer not appearing in the Default browser view. It could certainly fix an issue with the printer being seen but the driver not being found. But for the printer not to be visible in the Default view when it is connected to the Mac via USB, then I don't believe a permissions repair will resolve this - especially also if the printer is not visible in System Profiler. Personally I found a reset of the printing system rather than a repair disk permissions to be more helpful.

  • Printer Not Showing Up In Add List again.

    I made a mistake and accidently deleted my printer from the Printer List (I was removing other printers). It doesn't show up when I try to add it again.
    Here is what I have done:
    1) Removed the com.apple.print.PrintingPrefs.plist and com.apple.print.PrintCenter.plist
    2) Downloaded the latest drives from the HP site (It's an HP Officejet Pro K550)
    3) Logged out/Restarted (several times)
    A funny thing has also occurred.
    The drop down that usually holds the printers that can be added has looks like this:
    AppleTalk
    Bluetooth
    Windows Printing
    HP IP Printing
    The blanks above are present. There are 3 blanks above the HP IP Printing and one blank below.
    The blanks can be selected but not added (I thought it might have been a naming conflict and the printer was just not listing).
    Any help would be greatly appreciated.
    Thank you for your time.

    Welcome to the forums!
    You don't say if you installed after downloading the Printer you deleted, but I suspect it's one not showing, and that you need to reinstall.

  • HT3500 I cannot connect Macbook (OS 10.6.8) to Epson XP 400 wirelessly. It works when connected to a USB cable. Both printer and Mac are on the same network and Norton/symantic is OFF. The Epson will not show up in "add printer". is off.

    I cannot connect my Macbook to Epson printer XP 400. Both are on the same network and Symantic anti virus is disconneted.
    Add printer does not find the Epson. All works when I use the USB cable.

    Further information on my question about the epson wireless printer and macbook.
    It seems that the epson xp-400 works wirelessly only with 802.11n wireless network not with 802.11g or earlier.
    Does anyone else know about this. I read it on the epson support site for epson xp-400.
    Also epson xp-400 will not work wirelessly if it is already connected to a computer with a USB cable.

  • [SOLVED] Printer not showing up in print options but working (CUPS)

    I am using Lexmark X1270 and have got it working via CUPS web interface (printed test page and all), but even after restarting CUPS daemon and rebooting, it does not show up in File > Print in any apps like Firefox, Openoffice, etc. All I see in the print is "Print to file," no printer shows up.
    Last edited by colbert (2010-12-11 03:18:44)

    Same problem here with a HP LaserJet Professional 1102W.
    Also:
    [luc@borlox ~]$ lp
    lp: Error - scheduler not responding!
    [luc@borlox ~]$ lpstat -a
    lpstat: Connection refused
    /var/log/cups/error_log:
    W [06/Dec/2010:14:27:23 +0100] Duplicate listen address "127.0.0.1" ignored!
    E [06/Dec/2010:14:27:23 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
    W [06/Dec/2010:14:30:19 +0100] Duplicate listen address "127.0.0.1" ignored!
    E [06/Dec/2010:14:30:19 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
    /etc/cups/cupsd.conf:
    # "$Id: cupsd.conf.in 9310 2010-09-21 22:34:57Z mike $"
    # Sample configuration file for the CUPS scheduler.  See "man cupsd.conf" for a
    # complete description of this file.
    # Log general information in error_log - change "warn" to "debug"
    # for troubleshooting...
    LogLevel warn
    # Administrator user group...
    SystemGroup sys root
    HostNameLookups Double
    # Only listen for connections from the local machine.
    Listen localhost:631
    Listen 127.0.0.1:631
    Listen /var/run/cups/cups.sock
    # Show shared printers on the local network.
    Browsing On
    BrowseOrder allow,deny
    BrowseAllow all
    BrowseLocalProtocols CUPS dnssd
    # Default authentication type, when authentication is required...
    DefaultAuthType Basic
    # Restrict access to the server...
    <Location />
      Order allow,deny
      Allow from All
    </Location>
    # Restrict access to the admin pages...
    <Location /admin>
      Order allow,deny
    </Location>
    # Restrict access to configuration files...
    <Location /admin/conf>
      AuthType Default
      Require user @SYSTEM
      Order allow,deny
    </Location>
    # Set the default printer/job policies...
    <Policy default>
      # Job-related operations must be done by the owner or an administrator...
      <Limit Create-Job Print-Job Print-URI Validate-Job>
        Order deny,allow
      </Limit>
      <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job CUPS-Move-Job CUPS-Get-Document>
        Require user @OWNER @SYSTEM
        Order deny,allow
      </Limit>
      # All administration operations require an administrator to authenticate...
      <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default CUPS-Get-Devices>
        AuthType Default
        Require user @SYSTEM
        Order deny,allow
      </Limit>
      # All printer operations require a printer operator to authenticate...
      <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After CUPS-Accept-Jobs CUPS-Reject-Jobs>
        AuthType Default
        Require user @SYSTEM
        Order deny,allow
      </Limit>
      # Only the owner or an administrator can cancel or authenticate a job...
      <Limit Cancel-Job CUPS-Authenticate-Job>
        Require user @OWNER @SYSTEM
        Order deny,allow
      </Limit>
      <Limit All>
        Order deny,allow
      </Limit>
    </Policy>
    # Set the authenticated printer/job policies...
    <Policy authenticated>
      # Job-related operations must be done by the owner or an administrator...
      <Limit Create-Job Print-Job Print-URI Validate-Job>
        AuthType Default
        Order deny,allow
      </Limit>
      <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job CUPS-Move-Job CUPS-Get-Document>
        AuthType Default
        Require user @OWNER @SYSTEM
        Order deny,allow
      </Limit>
      # All administration operations require an administrator to authenticate...
      <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default>
        AuthType Default
        Require user @SYSTEM
        Order deny,allow
      </Limit>
      # All printer operations require a printer operator to authenticate...
      <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After CUPS-Accept-Jobs CUPS-Reject-Jobs>
        AuthType Default
        Require user @SYSTEM
        Order deny,allow
      </Limit>
      # Only the owner or an administrator can cancel or authenticate a job...
      <Limit Cancel-Job CUPS-Authenticate-Job>
        AuthType Default
        Require user @OWNER @SYSTEM
        Order deny,allow
      </Limit>
      <Limit All>
        Order deny,allow
      </Limit>
    </Policy>
    # End of "$Id: cupsd.conf.in 9310 2010-09-21 22:34:57Z mike $".
    I would be very thankful for any hint.

  • Adding shared printers? Network printer not showing up in list

    I have a network printer not showing up in the Bonjour Printer Wizard. There is not a place to add a printer to this list. Does my network printer need to be installed under the Windows side as well, or can I share it using Bonjour? I'm confused as to how the shared printer program works. Also, my Adobe "print to pdf" option shows up as a printer, but how do I change the file destination location? It doesn't give me an option to change the "saved to" location. I am using these printers through Parallels in AutoCad, and that should be the only reason I will need to share printers. But I am in AutoCad a good deal of time, so I need to know how to quickly print my drawings.

    Welcome to the forums!
    You don't say if you installed after downloading the Printer you deleted, but I suspect it's one not showing, and that you need to reinstall.

  • Shared printer from a pc does not show up on my printer list.

    I have a macbook air and the shared printer from a pc does not show up on my printer list.  I know it's available on the network as I have a another pc that has access to it.  The Mac did find it at one time but it has since disappeared.  Appreciate help.
    Rich

    Can you see the CD ripped songs in iTunes itself? Can you then right-click and select "Show in Windows Explorer"?

  • HT4356 Up photos mart c7100 series wireless printer does not show up as a printer. Anyone found a fix for for use with ipad3?

    Up photos mart c7100 series wireless printer does not show up as a printer. Anyone found a fix for for use with ipad3?

    It sounds like the features are working through the USB connection rather than the wireless connection since it is still not seeing the networks.
    Everything points to a hardware failure since the steps provided through the private message did not work and the wireless test showed it had failed.  Sorry.
    You do have some options at this point.
    If it is under warranty, either standard or extended, you can contact HP support at 1-800-474-6836 to have it serviced under warranty.
    If it is out of warranty, you can still contact HP support to find out all the options and the cost of each option.  However, it is my opinion that this money would be better spend being applied towards a new printer. 
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • I cannot install a Canon MX420 printer to my Imac.  It will not show up in the printer preference bar

    I am trying to install an all-in-one printer CanonMX420 and the printer is not showing up as a printer option.  At a loss

    Have you downloaded latest drivers from Canon web site ?
    Have you tried setting the printer using its IP address ? (you can configure it either from the web interface embeded within the printer or via the config screen)
    Mine is just showing up in the preference pane. My only issue (after having setup vuescan and removing it) is that I can not access it using default interface. I have to use VueScan and nothing else...
    But i's working fine.

  • I am not able to print on my existing printer. Print mode takes me to "Print to File" . It does not show me my laser printer.

    I am not able to print articles or E-mail on my existing laser printer in print mode. It takes me to "Print to File" . It does not show me my laser printer.

    hi,
    what's SAP version you are using ?
    I am using SAP R/3 4.7 ext 2.00 and have Basis patch level 52 (minimumly), I am  able to use SAP Front end printing.
    You can use Access Method : G : Frontend print with control technologie
    and also Host Printer : __DEFAULT
    best regards,
    ardhian

  • Trying to add HP Photosmart C4280 via airport express. "Add Printer" correctly finds printer as Bonjour kind but "add Printer" cannot find printer software from Apple

    trying to add HP Photosmart C4280 via airport express. "Add Printer" correctly finds printer as Bonjour kind but "add Printer" cannot find printer software from Apple (although it says that the software is available from Apple)

    Rfh723-
    You are technically way ahead of me, so I can't argue with what you did.
    How about an even simpler WiFi network consisting of only the AirPort connected by an Ethernet cable to the printer?  If the iPad still can't find the printer when connected to this network, then something is broken!
    (Also try a different Ethernet cable.)
    Fred

  • Bonjour printer not showing up in Printer List

    I am having trouble adding a bonjour printer (HP PSC 1610). The printer is not showing up in the list of printers under System Preferences > Print & Fax. I was able to add the printer by clicking on the "+" sign. It found the bonjour printer and I clicked "Add." Everything seemed fine, but the printer is not showing up in the list of available printers.
    When I'm in Printer Setup Utility, the Printer shows up when I click View > Show Printer List. I just can't select it when I'm in an application and trying to print.
    I can print to the printer from my G5 which still has OS 10.3.9.
    MacBook Pro 1.83   Mac OS X (10.4.7)  

    I think the reason you haven't got responses is that no one has experience with that. Here are some generic troubleshooting steps to try, one at a time:
    Repair permissions (Disk Utility).
    Delete Print Prefs - search for (File>Find) files that start with com.apple.print and delete them all and reboot.
    Reset Printing System (new in Tiger) - In Printer Setup, click this menu item found just above Quit Printer Setup.
    If there is a downloadable Combination Updater from Apple, use it to re-Update OS X.
    Try Printer Setup Repair from www.fixamac.net.
    Use a Disk Utility like Disk Warrior to repair the HD.

  • USB shared printer not showing up in 10.5.8 default list

    Ugh - so I've spent half a day Googling and reading stuff but so far - no joy. I'm trying to print to a Brother HL-5240 printer connected via USB to a G4 Power Mac running 10.5.8 (I could print from all my machines when everything was running 10.4.11 - this is why I put off upgrading ... ) - and here's the rub:
    - printer sharing is turned 'on' on that host G4 server that the printer is directly connected to via USB
    - a 2.1GHz G5 iMac running 10.5.8 on my network (LAN) sees the printer when I go to add a printer from sys prefs and it shows up in the default list - I can print to it
    - a G4 1.5GHz PB (wi-fi), a G5 2.0GHz DP Power Mac (LAN) and an Intel Mac Mini (LAN) all running 10.5.8 cannot see the printer - it doesn't show up in the default list on any of those machines
    - I have installed the drivers (both CUPS and PostScript) directly from Brother's site, along w/ an update also from Brother's site on all machines
    - I tried to run the firmware update from Brother's site but it informed me my HL-5240 has the most up-to-date firmware so it was not needed
    - when I plug the printer into USB on my G4 PB mentioned above to test, the G4 Power Mac host server can see it - but not the other way around (???)
    I am frustrated out of my mind and totally stumped. If it didn't work at all, that'd be one thing - but that a G5 iMac can see and print to it perfectly, but none of my other machines (G4, G5 and Intel) can is *%$&#^$ messed up (that and how it worked plugged in to my PB but not the other way around) - so it's clearly being shared OK by the G4 Power Mac server. But why can only one of four machines see and print to it?
    Any suggestions would be über-awesome - Terminal commands, whatever. I just want to be able to print - blasted 10.5 ...
    cheers

    What happens when you click onto "Finder" at the top left corner of the screen and choose "Preferences"? Do you see servers connected to? anything missing there? maybe fiddle around with those general settings?
    You can also just ctrl-click on the shared folder in finder and make an alias. That's the way i'd do it.

  • Canon ir c3380 driver doesn't show up in "Add printer"

    After installing Mac OS X v10.6. My Canon IR C3380 no longer shows up. I've uninstalled all previous canon drivers per PAHU's direction and installed the latest driver found on Canon's website UFRII_v2.21. Still no luck when I try to add the printer. There's a list of canon drivers that shows up "add printer" dialog box, but the 3380 is not part of that list. Thanks in advance for any input and help!

    Hello Ben,
    Based on your posting I believe that you are expecting to see the iR C3380 in the Default Add Printer view. This will not occur with OS X 10.6 because the AppleTalk protocol, which was responsible for making the printer appear in the Default view, is no longer supported on OS X 10.6.
    So to add the iR C3380 on OS X 10.6 you will need to use the IP > LPD protocol. This means that the iR C3380 will need to have a valid IP address registered for your network. If you know the IP address then you can add the queue by selecting the IP icon and then changing the menu to LPD. You can then enter the IP address of the iR C3380, leave the queue name blank and then in the Print Using menu, select the "Canon iR C2880/C3380 UFR II (UK)".

Maybe you are looking for

  • SLD in R/3 4.6C and WebDynPro calling BAPI from EP7.0 to 4.6C

    Hi, First let's describe the landscape : - EP7.0 - R/3 4.6C Second, the goal : I want to do WebDynpro that will communicate with the R/3 4.6C. To achieve that, a EP7.0 (based on NW2004s SR2 that was "upgraded" to SPS10) was recently installed. No pro

  • Changes in the PRICING STRUCTURE FOR THE DOCUMENT TYPE

    Hello Gurus, What is pricing structure? and what is meant by changes in pricing structure for the document type. Could anyone let me know about pricing structure and changes in Pricing structure for document type. prashant

  • Using PSE9 Plug-In or Aperture?

    I have heard of Dfine 2 by Nik Software as a plug-in. My ultimate question is if this plug-in is worth it or is it superseded by a capability on Aperture (or another plugin/application) getting rid of the noise and softening skin tones on high ISO ph

  • AVCHD/MTS Editing Issues in Premiere 2014

    Greetings, folks.  I am a newbie to this forum and to Premiere in general. Background I have a ton of .MTS files I have pulled off my Sony HDR-CX700 over the years and are now stored on hard drives, without any of the other associated files.  In sear

  • Removing green background from videos (Chromakeying)

    Hi, I am currently trying to use JMF to remove green background from the videos I have recorded. I am trying to merge 2 videos ( 1 video in the background) and (this video w/green bacground removed in the foreground). Does merge.java from JMF do the