Printer off line and how to fix/

Printer has had new drivers installed. Why does it keep going off line. How can I correct?

Hi Kathleen750,
Welcome to the HP Forums!
I understand that your printer is offline.
I have a few questions for you:
1.) What type of printer do you have? To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number.
2.) What Operating System are you using? Windows or Mac? What version?
3.) How is the printer connected? Wireless or USB?
4.) Can you make copies with the printer?
Hope to hear back from you, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Similar Messages

  • I lost my iPad 3days ago. I tried to use "find my iPad" but always"off line"Idon't understand why always"off line" and  how Ican get back my iPad!

    I lost my iPad 3days ago. I tried to use ”find my iPad” but always”off line”Idon't understand why always”off line” and  how Ican get back my iPad!

    Two possibilities:
    1. Maybe it's not turned on.
    2. Maybe the iPad is wiped (setup as new)

  • HP printer2504 error message Printer off line?

    My printer has suddenly stoped working  error message/  Printer off line? how do I rectify this?

    Is the printer connected wirelessly?
    Have you given it a fixed IP address, or is it receiving it via DHCP?

  • I have Acrobat 9 Pro and when I print hard copies of my PDF letters drop off from sentences throughout the document. Any idea why and how to fix this problem?

    I have Acrobat 9 Pro and when I print hard copies of my PDF letters drop off from sentences throughout the document. Any idea why and how to fix this problem?

    Hi,
    We’re using Windows 7 Professional, Service Pack 1 and system type is 32-bit operating system.
    Ange

  • My printer went off line. How do I get it back online. I am using wi-fi thru comcast cable and motorola wireless modem/router?

    I lost connection to my wireless router. I re-eatablished it with my Mac Air but now the printer is off line. How do I get it back on line?

    I lost connection to my wireless router. I re-eatablished it with my Mac Air but now the printer is off line. How do I get it back on line?

  • Facetime says connecting after you answer the call but doesn't actually connect and both iphone 5s were quick reset-ted and facetime was turnt on and off, any reasons like why or how and how to fix this concerning issue

    facetime says connecting after you answer the call but doesn't actually connect and both iphone 5s were quick reset-ted and facetime was turnt on and off, any reasons like why or how and how to fix this concerning issue

    Apple has released a document which is reported to address the recent FaceTime issue.
    http://support.apple.com/kb/TS5419

  • The screen resolution in 1920x1200 dropped on my MacBook Pro 17". Seems like I have not the same pixels. There are also vertical, thin lines on the screen. Makes the screen look milky. Anybody knows what's going on and how to fix it?

    The screen resolution in 1920x1200 dropped on my MacBook Pro 17". Seems like I have not the same pixels. There are also vertical, thin lines on the screen. Makes the screen look milky. Anybody knows what's going on and how to fix it?

    Take it to an Apple Store or other service provider for testing.

  • My ipod had a full battery but when i took it off charge and put my earphones in it it went completley dead and hasnt come back on. Can anybody tell me what is wrong and how to fix it?

    my ipod had a full battery but when i took it off charge and put my earphones in it, it went completly dead and hasnt come back on.  Can anybody tell me what is wrong and how to fix it?

    Try here to fix it.  I doubt that you will ever find out why it did that.
    iPod touch: Hardware troubleshooting

  • I updated to Maverick and now my outgoing gmail server states it is off line. How do I get it functioning?

    I updated to Maverick and now my outgoing gmail server states it is off line. How do I get it functioning?

    Hello there, HHLSATX.
    The following Knowledge Base article provides some great recommendations for troubleshooting your issue:
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/ts3276
    Of particular help would be the section using Connection Doctor:
    Open Mail Connection Doctor
    In Mail, choose Window > Connection Doctor.
    Tip: If you see a spinning gear in Mail or the Mail Connection Doctor, choose Window > Activity to learn what Mail is doing.
    Collapse All Sections | Expand All Sections (Or, click to a specific topic below that lists your issue.)
    The Connection Status at the top of the Mail Connection Doctor window shows a red dot () and "Mail was unable to connect to the Internet."
    Mail Connection Doctor shows all green dots () in the Status column
    Mail Connection Doctor shows one or more red dots () in the account Status column
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • When I use my 5 year old MBP on battery it suddenly shuts off when the battery life reaches 88%.  Anyone know why and how to fix it?

    when I use my 5 year old MBP on battery it suddenly shuts off when the battery life reaches 88%.  Anyone know why and how to fix it?

    Model Information:
      Manufacturer:          Sony
      Device Name:          ASMB012
      Pack Lot Code:          1
      PCB Lot Code:          0
      Firmware Version:          110
      Hardware Revision:          500
      Cell Revision:          303
      Charge Information:
      Charge Remaining (mAh):          4108
      Fully Charged:          Yes
      Charging:          No
      Full Charge Capacity (mAh):          4200
      Health Information:
      Cycle Count:          40
      Condition:          Service Battery
      Battery Installed:          Yes
      Amperage (mA):          0
      Voltage (mV):          12361

  • I have a 11/2 inch line on my 1st gen iPad. Any ideas on what's wrong and how to fix? Appreciate any replies.

    Have a 11/2 inch wide black,sometimes white bar on screen. Any ideas on what's wrong and how to fix? It's a first gen iPad. Would appreciate any replies. Thanks

    Hi Chuckfrombc,
    Based on your description, it sounds like there may be a hardware issue with your display. You may want to consider taking it in for evaluation and service; you may find the following page helpful (if you are not located in the United States, make sure to select your correct country from the dropdown):
    Service Answer Center - iPad
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Regards,
    - Brenden

  • E1000 shows printer off-line

    I have a linksys E1000 router with an HP photosmart C5180 directly wired to the router and set up as a network printer.  The printer periodically goes "off line" and will not print.  If I go into the control panel and select add a network printer, it finds the HP printer and I can add the printer as HP copy 1 and all goes well unti it goes off-line again.  I never had this problem with my Dell router and the same printer.  Can anyone tell me what is happening and how to fix it.  Thanks.
    Solved!
    Go to Solution.

    I have problem with HP 8500 constantly going off line while I'm trying to print.  It also constantly disconnects when I try to scan.  HP says it may be because not all the router ports are set properly, but I can't find any infomation on how to set them.

  • TS3276 My mail account has gone off line.  How do I get it back on line?  I think I sent an email file that was too big.

    My mail account has gone off line.  How do I get it back on line?  I think I sent an email file that was too big.

    Hi,
    When you have the browser open (Internet Explorer) then press the Alt key on the keyboard. It should show you the file options at the top..Then uncheck work offline and check..
    Note:
    If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
    Although I am an HP employee, I am speaking for myself and not for HP.
    **Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

  • Firefox is refusing to start. It says that my profile is missing, which it appears to be. Yet the way in which one goes about creating a new profile wont' work either. Anybody have a bloody clue what's going on and how to fix it?

    Firefox is refusing to start. It says that my profile is missing, which it appears to be. Yet the way in which one goes about creating a new profile wont' work either. Anybody have a bloody clue what's going on and how to fix it?

    AIR give you classes to detect an on-line or off-line status, it's in 
    this way for the sake of flexibility for instance what happens if you 
    only what to sync  data only on Saturdays at 2 am? If it were done 
    automatically that'll be a problem. And it isn't so complicated.
    You can download the SalesBuilder from AIR examples at www.adobe.com/devnet/air
      it's an application that does everything you have in mind.
    I don't understand your question abou file types.
    An AIR app can communicate with almost every backend served tech 
    CF, .Net, PHP, RoR.
    Sincerely,
    Michael
    El 14/05/2009, a las 8:48, IrishAIRMax <[email protected]> escribió:
    >
    I have to say that I'm loving the picture! well cool!
    >
    Sorry but I don't quiet understand. I thought AIR did the updating 
    automatically? I didn't realise the developer had to program the 
    logic of how the updates take place?  Is it a case in most AIR apps 
    that when online the app updates the server and once every intervel 
    (of however long) the local SQLite DB is synced to the more updated 
    server DB. Then when offline the developer has to sense that the app 
    is offline and store a log manually of the updates without any help 
    from AIR itself, and then update once it comes online again?
    >
    Can AIR link to anything more than a database on the server side 
    apart from webservices, for example .as files or any other file types?
    >
    What type of server is a Flex app stored on, is it a specific Adobe 
    server rather than a Java or .NET server?
    >
    Thank you so much for your last comment!
    IrishAIRMax
    >

  • When Firefox updated, my dad could no longer use the browser as it kept saying that is it working off line and to uncheck that option. Where do we find the option to uncheck?

    My 82 year old dad downloaded your latest update and he installed it. He used default installation as he does not know how to do custom. When he started up Firefox, it came up with the dialogue that Firefox is off line and that he was suppose to uncheck work off line Box. i looked through my Firefox and I cannot figure out where that box is. He is 150 miles away from me so I can't really look at his computer.

    Use "Alt" key to show menu bar temporarily the on the File menu uncheck "work offline".
    You don't always get a message that tells you that you are off-line so even though I hardly ever need it I do install the following because of it's connected/disconnected icons
    * '''Work Offline''' :: Add-ons for Firefox<br>https://addons.mozilla.org/firefox/addon/work-offline/
    You can make Firefox 4.0.1 look like Firefox 3.6.17, see numbered items 1-10 in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6)]

Maybe you are looking for

  • Using an external hard drive with Airport Extreme

    I'd like to use an external hard drive to store movies and music through my Airport Extreme. The drive is connected to a powered usb hub which is connected to the Extreme. I can see the drive in Airport Utility but I can't figure out how to use it.

  • WRT610N

    I have on order a WRT610N, it should have arrived last fri, but they sent me a WRT160N instead, so i have sent it back and they are sending me out the original router I ordered. After playing around with the 160N, I have some general questions about

  • 3G or not

    I am going to buy an IPAD this week and still have not decided whether to get a 3G model or not. I plan to use it at home and other places with WiFi but maybe I will need it in places without 3G. Should I buy the 3G model just in case? I would rather

  • Event Failure-using DV

    Hi Experts, I am getting stuck at one logic when i using dynamic visibilty in my dashboard. The situation is like this : Sale of Toothpaste : across india(Location Dimension) i have two series Plan and Actual on X-Axis i have three type of it : Clove

  • Garage Band Input Level

    I have not been able to find any control for the input level when recording with garage band on the iPad. I'm working around it, but it's a problem. Is there a control I don't know about?