Printer Offline Error with Macbook

When ever I try to print from my Macbook Pro, it says my HP Photosmart printer is offline
How do I fix this?

Hi J-Money II,
Thanks for visiting Apple Support Communities.
The steps in this article can help if your Mac isn't able to connect to your printer:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
All the best,
Jeremy

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ESTN c510 "Printer offline" error

My e510 will work properly for awhile but eventually one of the two computers connected by hardwire to the network will have their documents sit in the Spooler/"All active printers" file & eventually will give a "Printer offline" error message The printer is connected wirelessly. Going thru ALL the "Guided solutions" does nothing. Printer is listed as the "Default" & has a green checkmark next to it, but says it's offline Zeen shows proper network connection as does a Microsoft network diagnostic. I have also re-booted my Verizon router & the computers. The only way to restore to working order is to delete the printer and re-install the software. Any queued documents start printing before the intall is even complete. Interesting, I had the same un-resolved problem with my Photosmart 3310 & that was connected by cat 5. Computers,routers & switches are in perfect running order with no malware. Any help would be appreciated

If you keep losing your network connection with your eStation, you may want to set a static IP for the printer (not the Zeen). Click this link for information on how to do that on your printer (similar model of printer in link). Also, I have included a document so that you can make sure you have done all of the basic troubleshooting to keep this from happening again.
--Printer Does Not Maintain a Wireless Connection--
You shouldn't have to uninstall every time this happens. I will need to know the operating system of your computer to assist you with a way around that step however. Please specify the OS of the computer you use the most so I can help you if the above document does not.
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

Windows 8 Printer offline error

Hello i posted this question on answers.microsoft.com but someone suggested me that is not a right place to post and he suggested me to post here on technet
I am using brother MFC DCP 7030 in my office.I have latest drivers installed.I have installed it on pc and than accessing it from other pc as clients.
First i shared it on server machine than added it on clients
using \\IP Server\Share name right click printer than connect.
Now every thing works ok but only for 1-2 days.Than problem starts printer starts showing offline.I can ping to server but printer is offline.
i searched and tried that SNMPLegacy value method but still same problem.
I have tried with different printer of HP Laserjet 1020 but the problem is still there.Windows 8 is troubling me :(
I have to remove it and again install as a temporary solution.
Please give me permanent solution if anyone has.I am fed up installing and uninstalling again and again.
Computers are on WORKGROUP (server and client both) with ip range of 192.168.0.1-254
Thanks
Waiting for helpfull reply

Ankit-IT,
The first thing I would do is to make sure you have the correct driver for your printer installed.
The
Windows Compatibility Center verifies that your printer is compatible with Windows 8.1 and also provides a link to obtain the latest drivers from the manufacturer.
Once you’ve verified that you have the correct and latest driver installed, take a look at the printer itself and see if it’s set to go into a standby mode.
It’s possible that when your printer finally shows as offline, that it’s doing so because of going into a standby or sleep mode.
Another scenario is that the IP address is changing on you, causing the printer to go offline.
Take note of what the IP address is on a day that it is working, then on the day you find it offline.
You may end up needing to change the IP address to static.
One final thing that I would check is the SNMP status in the properties for the port your printer is installed on.
On your system acting as the server:
Go into Devices and Printers by pointing your mouse to the lower-right corner of the screen, move the mouse pointer up, and click
Search.) Type in “Devices and Printers”.
Right-click on your printer and choose Printer Properties.
Click on Change Properties at the bottom of the window.
Go to the Ports tab.
Choose Configure Port.
Uncheck SNMP Status Enabled.
Mike
Windows Outreach Team – IT Pro

How can I use samsung printer scx-4016 with macbook

can't load mac software on intel macbook.
can't find mac driver or software on samsung site.
has anyone else been able to use the multifunction printer with their intel macbook?

You can try using one of the of the Gimp-Print
drivers included with Mac OS X if you cannot locate
printer software for your specific printer model. If
your printer supports PostScript Level 2 or
PostScript Level 3, select Generic PostScript Printer
as the print model. If you are experiencing an issue
using the driver designed for your printer model, you
may be able to workaround the issue by adding the
printer via a Gimp-Print driver or the Generic
PostScript Printer Description file.
I don't understand any of what you have written about Gimp-print drivers.
This printer does not support postScript. Could you please give me more detailed instructions about what I should do.
Sorry it has taken me this long to get back to this problem, but regular life got in the way to handling this until now. I have to copy everything I want to print to my windows machine from my macbook. I am very frustrated with it.
Samsung is no help and only lists win or linux drivers.

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My Epson XP-405 printer is turned on and working normally. But when I send an InDesign document to it I get the false error message 'Printer offline'. Documents created in all my other programs print without problems.

Is Adoeb PDF (printer) working? Can you print your document to PDF?

HP Photosmart C4380 [8A36CB] communication error with MacBook OS 10.7.5 over wireless

Hi,
I keep getting the message 'communication error' when trying to print wireless to a Photosmart C4380 from my MacBook (OS 10.7.5) through a TimeCapsule 2Gb router.
The message also says: "/usr/libexec/cups/backend/dnssd failed" but I don't know what to do with it...
I tried to de- and re-install, restart laptop, printer and router and pull all plugs in different sequences, first use the USB cable to install wireless and all other help from HP ... but nothing seems to work (HP Doctor is not available for Mac).
The strange part is that:
1.it started a couple of weeks ago, without having changed anything (by my knowledge),
2. printing from my iMac works fine (same wireless network, same software version, same settings, etcetera)!!!
2. printing over USB from my MacBook works fine
3. I can print a test-page from "HP Utility" form my MacBook (and of course from my iMac but that one works fine anyway)
4. I can access the printer through "http://hp8a36cb.local./index.htm?cat=info&page=printerInfo" and there are no issues mentioned whatsoever,
5. the 'HP Network Configuration Page' and the 'Wireless Network Test Report' congratulate me on the successful setup of my wireless printer... but it doesn't work.
I've read almost all posts about communication errors over wireless but haven't found an answer to my issue (yet).
Is there anyone with a solution? Please??
This question was solved.
View Solution.

Download and install this: http://support.apple.com/kb/DL907
Restart your Mac.
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

"unexpected error" with Macbook Retina Pro

My MacBook doesnt come equipped with a CD drive, and I have tried following the link provided on my manual to download the printer guide setup on five separate occasions. On each, I am shown this page after clicking to begin the setup of my printer. I tried installing it to another Mac, and it worked without error. I'm unsure of what I can do to fix this. Thank you in advance for your help!
This question was solved.
View Solution.

Hello @msault
Welcome to the forums!
I am hoping to help you install the printer successfully on your Mac running Yosemite. Check out the steps below and try them in order.
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Download and install the Full Feature Driver here: HP Deskjet 2540 All-in-One Printer series Full Feature Software and Drivers
In addition, download this Apple driver: HP Printer Drivers v3.0 for OS X
Good luck!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hi,
I recently switched to using a macbook pro but cannot figure out how to print double sided/two-sided.
The printer I am using is Samsung CLX-3180 and it allows double-sided printing. I was able to do this with my windows computer previously.
The frustrating thing is that I see the two-sided feature but I cannot figure out how to turn it on. There is no option to change it.
It is listed here.
First, I go to "show presets."
Then, I click on "copies & pages" but I cannot turn it on.
Does anyone know how to turn it on?
Any suggestions would be highly appreciated.
Thanks.

Hi nat.the.musical,
If you are having issues selecting two-sided printing from the Print window, you may find the following article helpful (it is aimed at Mountain Lion, but should also apply to Mavericks):
OS X Mountain Lion: If your printer has features that aren’t in the Print dialog
http://support.apple.com/kb/PH11477
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- Brenden

I'm looking for a good replacement printer to use with MacBook Pro. I currently have an Epson 610 Series.

Hi,
I've had a MacBook Pro since January 2013 and and Epson 610 series printer-scanner-fax for several years. I may be replacing the printer. For my purposes (printing some articles from the internet, Word documents, book reports, and some PHOTO QUALITY PICTURES) it has worked just fine. I was wondering if anyone could suggest a printer-scanner combo (it doesn't matter if it has a fax option or not) that is MAC friendly, user-friendly, can print photo quality pictures (I do not print them often), and is reasonably priced ($300.00)? Any and all help is sincerely appreciated! Thank you in advance!

There's a list of manufacturers of AirPrint-enabled printers on the linked page. I don't have a specific recommendation. The good thing about AirPrint is that it works with OS X as well as iOS, and there's no software to install or keep updated. The printer must be connected to a network with its built-in interface.

Unable to print book - error with page info

I'm trying to print a 50 page book. No problem assembling, uploading or purchasing but after a day or two I always get the following message from the Apple store.
Due to an error when your order was submitted, the file we received contains incorrect page information. As a result, Apple is unable to process your order and you will not be charged. Before submitting a new order, we have some suggestions for correcting the issue:
Update your software.
Preview your product in iPhoto or Aperture.
Place your order again.
If you are unable to update iPhoto, or are prompted to purchase updated software, you may consider the troubleshooting steps below:
Open iPhoto and go into your book project.
Choose to view "All Pages".
Once you are on the "All Pages" screen, click on the last page that appears.
Choose "Layout" and then select "Spread" from the "Layout" drop down menu.
You should then see that the rear flap page appears. Subsequently, you can make the desired customizations before resubmitting your file.
Preview your product in iPhoto or Aperture.
Place your order again.
We appreciate your business and apologize for any inconvenience.
This is the third time this has happened. I've tried both sets of instructions. The final time, the .pdf preview displayed but the formatting of the page was all out of whack - photo sizes incorrect, wrong font, wrong font sizes - The software is updated, I'm running OS Mavericks and iPhoto 9.5.1.
I'm all out of ideas, here. Any input greatly appreciated.

Paul:
As Terence pointed out it's a damaged library, most likely the database file, Library6.iPhoto. To protect from future occurrences of such a damaged library you can keep a current backup copy of the database file on hand and ready to replace in the library package if you ever get the blank or "!" indication again for the full sized file. See the tip at the end of my signature for an easy way to make those backups.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
Note: There's now an Automator backup application for iPhoto 5 that will work with Tiger or Leopard.

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Hi,
Please follow the methods listed below to check the issue:
Method 1:
The error message you receive is an instant of script error associated with Internet Explorer. Refer the following articles for instructions on troubleshooting script
errors in Internet Explorer:
Fix Runtime Errors in Internet Explorer
How to troubleshoot script errors in Internet Explorer
on Windows-based computers
What
should you do about Internet Explorer script errors?
Method 2:
Follow the steps mentioned in the following article:
You cannot print or view the print preview of a
webpage in Internet Explorer 9
Hope that helps.
William Tan
TechNet Community Support

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Hello Everyone,
I've tried everything I know...which isn't much...to avoid having to request your help knowing that many people have had similar problems. However, I still can't get my Mac to print with the HP4M printer regardless of what I have tried. I'm using AsanteTalk (Appletalk to Ethernet) to connect to my computer. It worked great with my old iMac but those days are gone. I'm currently using OSX 10.6.6. I did try a parallel to usb cable but that didn't do it either.
Thanks in advance for your help!
Jim

I recently downloaded HPPrinterDrivers 2-1.6.dmg. It's my understanding that this file is the most current one and is dated 3/24/11. For your info, when I'm using usbtb with the parallel cable, I do get a note saying it sees a usb printer when the HP 4m is connected. Unfortunately, it doesn't contain an HP 4M driver. When I'm using Print Setup withoutt usbtb, however, there are all kinds of Laserjet drivers that can be selected but the old printer always goes into "Pause".
I tried the parallel cable with my wife's Macbook running Tiger this morning and still didn't see the printer. I guess I could try my iMac with the parallel cable and do know that it does work with AsanteTalk. I'm afraid it's about over for the old warhorse but I'll check into resetting the printing system first.
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I tried several different quicktime connection speed settings, but the same thing happens.
The same thing happens when using the macbook on an airmac mini wireless network. The mac mini works fine; however, the macbook has the same problem as above.
Please help!
Philip

Hi Phillip,
The Surfboard you have is not listed on the Port Forward site.
There is howerver a Buffalo BBR 4MG which maybe similar.
The pics they have are mostly in Chinese though.
Ok.
So in the Network TCP/IP tab it will list the "router" IP
Type this into a web browser.
It will probably ask you for a User ID and password.
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When you gian access then we will need to know if it has UPnP or is stucj with Port Forwarding. It would also be useful to know if it can be changed to Bridge mode.
An Airport device can be made to be just an Access Point where it does not do any routing. Do you know if the Buffalo can do this ?
(We are trying to avoid two lots of DHCP and two lots of NAT (used with Port Forwarding) )
11:26 PM Sunday; August 6, 2006

Printer offline error

I recently upgraded my Macbook air with Yosemite OS X version 10.10.2.
I have a laserjet 2600n printer and it worked well with prior operating systems but I can't seem to make a wireless connection since the OS upgrade.
When I connect a USB wire to it, it works. Why is the new OS not able to recognize the network printer?
anyone else having this issue?
is it a driver problem?
thank you very much
Regards,
Carol

Hi Phil welcome to the community
Hope you are doing well;
Go here and try this Article select your Os and follow the instructions,
If this deos not help please update your post with what operating system you are using moreover as general steps make sure that your operating system is up to date as well as the printer's firmware you can check here, for windows.
Hope it helps;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Can HP 990 inkjet printer work wirelessly with macbook pro

Can HP 990 inkjet printer (says 'infrared - can be printed from compatible mobile devices') be hooked up wirelessly to new macbook pro? I have lion operating system

No, sorry. That IR printing standard, as well as the printer, is ancient.
Time for a new wireless printer.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Printer Offline Error with Macbook

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