Printer offline when connected to Time Capsule

I moved my HP All-In-One C4580 from my office to my home. At home, I use my Time Capsule as my primary wireless router.
I have followed every step that HP tells me, in terms of removing and reinstalling the software, and still, the only way I can print is to have the printer connected directly to my MacBookPro via a USB cable. I was expecting to be able to use it either wirelessly, like it says it is supposed to be capable of, or with it wired to my Time Capsule via USB. The last piece of advice I got from tech support at HP was this:
"I recommend you to open the EWS Page of your router and check the MAC filtering option. I would request you to contact Apple for the assistance on the same. The printer works after connecting to Mac using USB cable and the message 'Printer offline' appears after connecting to the Apple Time capsule base station."
I cannot figure out what the EWS page is, or how I would get to it.

Thanks LaPastenaue.
I ran the network utility but only the macbook had a .local suffix. I'm struggling to understand the info from Netstat to be honest and obviously I'm not keen on sharing my network data with the rest of the interweb.
I did try moving the TC into the same room as the HH5. I moved all the connections from the HH and plugged them into the gigabit ethernet ports on the TC and ran one Cat6 from the TC WAN port into the HH, using it as a modem only. This was not the setup I was hoping for as I am running out of room for kit, but annoyingly, this does give me a solid AirPlay connection on all my devices when on the TC network.
I did a comparison on each setup with netstat and I see that in the first 'Internet' table that the TC is not mentioned in the old setup(TC in separate room) but is listed in the 'Internet' table when I have it plugged up as above.
It seems that whenever I have the music streamer plugged in to the TC directly I get AirPlay but if it daisy chained through the HH ethernet hub I get an intermittant and flaky AirPlay connection.
Any more thoughts?

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How can I resolve OSStatus Error 13 on Time Machine when connecting to Time Capsule on Lion?

This is a semi-rhetorical question: I have now resolved this for my own setup, However, there was very little information on this error in the fora, so I thought I would post my experience with getting a Time Capsule (2TB, 3rd edition) to work on OS X Lion after the AFP/NAS debacle.
Background
My third party LaCie Big Disk Network* NAS died when Lion came out.
I could access neither Time Machine nor the drive through Finder.
The excellent thread on "Lion: Connecting to legacy (pre-Lion) AFP services - and Mac OS X (server)" (https://discussions.apple.com/thread/3258472?start=0&tstart=0) allowed me to access the drive via Finder to save my files but, of course, Time Machine was still broken. That guide showed you how to lift security restrictions on AFP shares.
For reasons explained below [disclaimer: rant follows] I decided to ditch the LaCie and purchased a Time Capsule.
The Problem
Time Capsule connected via DSL to the net and set up a wifi network with a green light.
The "Data" mount for Time Machine was visible in Time Machine, but trying to access it showed the following error:
The operation couldn’t be completed. (OSStatus error 13)
Trying to open the share in Finder using the appropriate credentials showed:
The operation cannot be completed because the original item for "Data" can't be found
Things that didn't work
Turning lots of things on and off
Resetting the DSL modem, the router (Time Capsule), the computer
Repairing permissions
What DID work
Undoing the modifications made during the process of mounting the old LaCie NAS
To do this, open Terminal and enter:
sudo -s
chmod o+w /Library/Preferences
cd /Library/Preferences/
rm com.apple.AppleShareClient.plist*
(from https://discussions.apple.com/thread/3258472?start=0&tstart=0)
Then restart your computer.
This worked for me. I don't UNDERSTAND any of why this did or didn't affect the computer, so please don't ask me to explain how it worked or what else to try. I thought I would just put this out there for knowledge.
* LaCie have really got my goat. Unlike other manufacturers who seem to be trying to provide support for their drives (Western Digital MyBook), LaCie have stated outright that they will not be providing any updates for their Big Disk Network. This is a hard drive they describe as a "Professional NAS", though I can't think of many professions where £200 backups need to be replaced every two years to keep abreast of security updates. In their defence, the drive is no longer manufactured… but, IMHO, I don't see that as sufficient reason to abandon all support or updates immediately. Boo! On the upside, loving my shiny new refurb Time Capsule.

Our true genius died a little while ago.
But up to Mountain Lion he has tones of info ..
http://pondini.org/TM/Troubleshooting.html
Try some of the section C solutions.
It is more than likely network.
BUT do the following.
1. Install the widget A1
2. Reset TM, A4
3. Verify the backup, A5
4. Reboot the whole network and restart it in order.. modem.. TC.. MB Air.
No luck to this point.
Tell us exactly what OS you have.
The worst possible is Mavericks. If you are trying to connect to old backups after an upgrade it is hopeless.
I recommend you start over.
Simply wipe the TC and start afresh.
Manually mount the TC disk in Mavericks so you are sure it is working. Tell us if you run into trouble.
Most important.. in wireless network preferences are you running ipv6 in link-local mode.

How can I resolve OSStatus Error 13 on Time Machine when connecting to Time Capsule from my MacBook Air?

Sometimes things are simply comlicated and I do not know what to do? Now please help me to connect to me back up ... you guys... all of you are genious...in your own own...thanks

Our true genius died a little while ago.
But up to Mountain Lion he has tones of info ..
http://pondini.org/TM/Troubleshooting.html
Try some of the section C solutions.
It is more than likely network.
BUT do the following.
1. Install the widget A1
2. Reset TM, A4
3. Verify the backup, A5
4. Reboot the whole network and restart it in order.. modem.. TC.. MB Air.
No luck to this point.
Tell us exactly what OS you have.
The worst possible is Mavericks. If you are trying to connect to old backups after an upgrade it is hopeless.
I recommend you start over.
Simply wipe the TC and start afresh.
Manually mount the TC disk in Mavericks so you are sure it is working. Tell us if you run into trouble.
Most important.. in wireless network preferences are you running ipv6 in link-local mode.

Canon printer cannot communicate over network when plugged into time capsule

I have just bought a new canon ix6550 and it will print fine when connected to my macbook pro but when i try to print when it is plugged into the timecapsule it will not communicate and I keep getting the error "Unable to communicate with the printer at this time". I have tried re installing the driver and can see the printer fine in airport utility.
Any help would be appreciated as I am getting seriuosly stressed out with it! Haha!
Cheers Ben

Are you connecting the Canon printer to the USB port on the Time Capsule?
If yes, did you also install the printer again using System Preferences > Print and Fax at the Time Capsule location?
If yes, are you selecting the correct Time Capsule location when you look at the print dialog to print?

Printer offline when it is on and connected to wifi

We have a HP Officejet Pro 8100 that says it is offline when connected to the wifi. Everything was fine until recently. Now when you try to print it says the printer is offline when there is power and connection. Any help would be great!

Hi,
Download and run HP print and Scan Dr utility from link below to diagnose the issue.
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Printer 'offline' when actually not on wireless connection laptop

I have an Officejet Pro L7590, connected via a wired connection to my Linksys router.
My laptop runs Windows 7 32-bit Home Premium and is wireless connected to my router.
When I double-click the printer in 'Devices and Printers'. It shows 'printer offline'
When I print a document it goes to the queue, but doesn't printer.
I have already tried the following:
. re-install the printer
. install the printer as local printer, with as port the IP address of the printer
. install the printer as networkprinter
. run the Diagnostic tools provided by HP
But still the same problem.
When I connect my laptop via a wired connection to my router (without changing anything to me printer settings) the printer is 'online' and works fine.
How can I make the printer work when my laptop has a wireless connection?

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

When clicking on Time Capsule in the Finder Sidebar, it doesn't connect.

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Once in a while when I click on Time Capsule's icon in the sidebar of the finder window, I am unable to connect to Time Capsule. Yet, if I use the "Connect to Server..." command, I'm able to do so.
A possible problem is that there is something wrong with your IP address even though you are able to connect to the internet. Whatever the reason, this worked for me:
1. go to Apple > System Preferences > Network
2. Click on the Advanced button
3. Find and click on "Renew DHCP Lease" usually under TCP/IP
This has solved my problem. Now I can directly access Time Capsule from the sidebar.
Another fix is to go to Time Machine under System Preferences, select "None" for hard drive, turn off Time Machine, then turn it back on and reselect Time Capsule as the hard drive to backup.
All previous backups remain intact and nothing will be lost.
What I suspect is that there is some kind of mismatch between Bonjour and the IP address. This may happen after I've restarted the Time Capsule or after I directly connect to the Time Capsule via ethernet cable and then later access it using Wifi.
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Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

OSStatus error -6602, when trying to connect to time capsule

OSStatus error -6602, when trying to connect to time capsule for back up.
I am prompted for my
How do I decode the error messages?

The information from a Google search indicates the error is generated when connecting to a PC share. So this may be some kind of error generated by the NAS' operating system. In any event I cannot find such an error number associated with OS X so if it is an OS X error number then it's not publicly documented. I would still think Synology's tech support should be able to help you since it is their device. If they sent you here then they're passing the buck.

TS1550 What about when using the "Time Capsule" HD as the external disk, especially when it is connected by ethernet cable? I'm having trouble getting it to work at all. Don't need it to work as anything else, other than a ethernet connected Time Machine

What about when using the "Time Capsule" HD as the external disk, especially when it is connected by ethernet cable? I'm having trouble getting it to work at all. Don't need it to work as anything else, other than a ethernet connected Time Machine backup. Already have a wireless network that works fine so no need to mess with it. We get the internet via cable company and their modem is upstairs and the Time Capsule is downstairs in the basement. The latest error message was about it could not backup as it was already in use (should have written it down before clicking OK and moving on.

See if this helps...
http://pondini.org/TM/C12.html

Is it possible to print from iphone 5 through time capsule on wi-fi, usb connected to printer (no AirPrint support)?

Is it possible to print from iphone 5 through time capsule on wi-fi, that is usb connected to printer (no AirPrint support)?
I can print on the same printer on my Macs...was wondering if I could do the same with iOS devices?

Try Printopia. There is a free trial, so it will cost you nothing to find out if it works.
Printopia - AirPrint to Any Printer - Print from iPad - Print from iPhone ...

How do I connect my Time Capsule on my modem wirelessly?

I already have a modem that I use to access the internet wirelessly on my macbook. Is there a way that I can connect my Time Capsule on this modem without having to use an enthernet cable?
Thanks!

So you are saying that if I use the AirPort Extreme Base Station I would be able to connect my TC wirelessly and expend my wireless signal at home?
No, please see my previous answer.....
and then use it to expand the internet signal.
That is not possible. The Time Capsule could "extend" the signal only if it is provided by another Apple router.
What I did say was.....
When the Time Capsule "joins" a wireless network, it simply connects to the network...like another computer. If you configure the Time Capsule this way, it becomes a wireless hard drive. it performs no routing functions and it will need to be located where it can receive a strong wireless signal from your main wireless router.
I am not recommending that you set up the Time Capsule this way, but will provide the steps if you want.
So, to clarify....
The Time Capsule can be configured to "join" your existing wireless network. It will not extend or expand the wireless network. The Time Capsule becomes a wireless hard drive in this type of configuration.
I do not recommend this type fo setup for most users because it is difficult to configure and limits backups to wireless only. You will not be able to connect to the Time Capsule using Ethernet to backup, which is much faster than wireless.

I don't have a DSL or cable modem to access the Internet ... just a mobile WiFi (there is no cable available at our house). How do I connect my Time Capsule to the Internet via the mobile WiFi?

I don't have a DSL or cable modem to access the Internet ... just a mobile WiFi (there is no cable available at our house and the mobile WiFi is our only option). How do I connect my Time Capsule to the Internet via the mobile WiFi?

LOL!!
I am in Australia and the ISP... I think both the main ones would fit your description to a T.. big T in particular.
Your router is really unsuitable.. if it is only wireless and no ethernet.. just buy an ethernet one.
Do a search on ebay.. 3g router.
But you can get the TC to join a wireless network.
It is a non-standard setup that Apple will not support.. the option is hidden.
If you are on Lion download the 5.6 utility. Go to the wireless set up page and hold down the option key whilst selecting wireless mode.. a new option, join will appear. You can then put in the ssid and passkey of the 3g router.
But please note the end result of this setup..
very slow speed. The TC is now a second wireless hop from your clients.. this will halve the speed.
In this mode the ethernet are deactived.. for reasons only Apple know, they decided you should not use ethernet when doing this.

How do I connect my time capsule with a Lynksis wi fi netwotk?

How do I connect my time capsule with a Lynksis wi fi netwotk?

You cannot extend or repeat a non-apple router in an apple router..
You must plug it in via ethernet and then setup roaming network (or if you like a completely separate network.. makes no difference from the TC point of view). TC is in bridge mode. That is router bridge not wireless bridge.. I gave the info on the other thread you are running.. very confusing when you ask in multiple threads.

How to connect a Time Capsule to an existing Airport Extreme?

I have an Airport Extreme connected to my broadband internet modem. This Airport Extreme is also connected to my audio system to be used by iTunes.
Recently I brougth my Time Capsule from another location to be included in the Airport Extreme network. I want to continue using Time Machine on the Time Capsule, and iTunes on the Airport Extreme.
I could get this to work, by connecting the Time Capsule to my modem, and setting it up to extend an existing network (the Airport Extreme network). Airport Extreme and Time Capsule are situated next to each other. However, performance of Time Machine was horrible, far too slow. If I connect my MacBook to the Time Capsule by an ethernet cable, it does not work.
When I set up the Time Capsule to create another wireless network, performance of Time Machine is okay. I cannot use iTunes on the Airport Extreme in that case. I have to switch networks for that.
I'm sure it should be possible to have both an Airport Extreme and a Time Capsule in one network, use iTunes on the Extreme, and Time Machine on the Time Capsule. But I do not know how it should be arranged.
Can anyone solve this problem?
Greetings from Holland, Koen

+What surprises me is that with setting 1 (TC joining AX) the Time Capsule has an option to extend the range of the network being joined.+
Yes, but it will only "extend" if you have a newer version of the AirPort Express, the 802.11"n" version. If you have an older "b/g" version of the AirPort Express, you can set the Time Capsule to "extend", but it won't and you'll have problems.
+With setting 2 (AX joining TC) the Airport Express does not seem to have this option.+
This probably confirms that you have an older "b/g" version of the AirPort Express. It does not have the "extend" feature.
+Could it be this option (which I did not switch off in my earlier experiments) which gave me such terribly bad transfer rates to my Time Capsule harddisk?+
That's probably the reason since the older version of the AirPort Express cannot be configured to "extend".

How to connect a time capsule with an ATT Elevate Hot Spot

Hi,
Need help connecting my time capsule to my ATT Elevate Hot Spot....since I have no ethernet connection.
Thanks!

Not sure how much we can help on this, but as a test, if you turn off the wireless on your MacBook and connect it to the router using an Ethernet cable, you should be able to log onto the Internet.
If you can, you know the Ethernet connection is working, and it will be a simple matter to connect the Time Capsule to the router and get it set up.
If you cannot get an Internet connection when you connect the Mac directly to the router, then more troubleshooting will be required.

Printer offline when connected to Time Capsule

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