Printer offline when it is on and connected to wifi
We have a HP Officejet Pro 8100 that says it is offline when connected to the wifi. Everything was fine until recently. Now when you try to print it says the printer is offline when there is power and connection. Any help would be great!
Hi,
Download and run HP print and Scan Dr utility from link below to diagnose the issue.
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
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HP AIO Remote shows wireless printer offline when it is online and can print to it.
HP AIO Remote installed on my Windows 8.1 Yoga 2 shows my wireless printer is offline, when it is online and I can print to it wirelessly. How can I get it to recognize my wireless printer is online wirelessly? AIO Remote will only recognize the printer is online when the USB in connected to the Yoga 2.
Hi rpmcintyre,
Thank you for the additional information. I apologize for misunderstanding. I just want to confirm that the HP AiO app that you downloaded onto your Windows 8.1 computer is showing your printer as offline when you are able to print wirelessly to the printer.
I have two different documents for you. The first one is How to Use the HP AiO Remote App for Windows 8. It has a FAQ section at the bottom of the document with trouble shooting steps. I have also included the Supported Printers for the HP Scan and Capture App.
If the above documents don’t assist you, would you please let me know which make/model/product number of HP printer that you have? How Do I Find My Model Number or Product Number?
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
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I work on behalf of HP -
Printer 'offline' when actually not on wireless connection laptop
I have an Officejet Pro L7590, connected via a wired connection to my Linksys router.
My laptop runs Windows 7 32-bit Home Premium and is wireless connected to my router.
When I double-click the printer in 'Devices and Printers'. It shows 'printer offline'
When I print a document it goes to the queue, but doesn't printer.
I have already tried the following:
. re-install the printer
. install the printer as local printer, with as port the IP address of the printer
. install the printer as networkprinter
. run the Diagnostic tools provided by HP
But still the same problem.
When I connect my laptop via a wired connection to my router (without changing anything to me printer settings) the printer is 'online' and works fine.
How can I make the printer work when my laptop has a wireless connection?Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too. -
Error message will not go away
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I have a MacBook Pro 15" 2.53GHz Mid2009.. updated to Lion which is now 10.7.3 build 11D50b... when I close lid and connect to Cinema Display, display will not activate when keyboard/mouse used... disconnect display, open lid and laptop display will not activate... only way out is hold power button. Worked fine before Lion update. Any Advice?
Thanks very much Coander15... I've printed the doc you pointed me towards and I'll run through it.. hoping it helps!
Before I installed Lion I simply hit any key on the keyboard or clicked the mouse...
The keyboard is USB (usually connected to monitor which is connected to laptop... have tried direct connect to laptop as well with no luck) and mouse is USB wireless to one of those tiny plug in's... have tried direct connect USb mouse as well with no luck.
I could plug the closed/sleeping laptop into the monitor and unplug from the monitor without incident all day/night... always worked fine.
Had heard something about this happening w/ Lion but went ahead anyway.
Oh well...
Hoping your pointer helps... will let you know how it turns out. Thanks very much for responding!!! -
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Put it into DFU mode - hold the sleep/wake button and home button until the screen goes black (ignoring the slide to turn off slider). When the screen goes black release the sleep/wake button but hold the home button. Continue holding the home button for 10 seconds, then release it. The screen should stay black. Plug it into iTunes and it should come up with this message "iTunes has detected an iPhone in recovery mode. It must be restored before use", that's when it is successfully in DFU mode. Now press the restore button in iTunes and it should run smoothly :)
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My Ipad mini has a message on the screen which says 'this ipad hasnt been backed up. Backups happen when this ipad is plugged in, locked, and connected to wifi. This message does not dissapear no mater how many times i press ok, as a result i cannot do anythingon the ipad.
Thank you very much that worked !/4.5.6/images/emoticons/happy.gif|_mce_src=/4.5.6/images/emoticons/happ y.gif|___jive_emoticon_name=happy|jivemacro=emoticon|class=jive_macro jive_emote|src=/4.5.6/images/emoticons/happy.gif!
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My mini Ipad says: I haven't backed it up to iCloud for 2 weeks. Back ups happen when this ipad is plugged in, locks, and connected to wifi.
The ok button doesn't work, I can't open settings to make sure wifi is connected. Nothing works!!! I have it pluggled into my computer but apparently it isn't backing up since nothing has changed. it is unuseable!Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My ipad is hung with the dialogue box saying "this iPad hasn't been backed up in 4 weeks. Backup happen when this iPad is plugged in, locked and connected to WiFi". Even after doing that, I am not able to do anything with the iPad - neither able to reboot nor able to get to the homescreen. The dialogue box doesn't go at all even after pressing OK a hundred times. I treid tacking the back up through itunes and through 3G conncetion but of no avail. Please help
I too have been having this issue since about 12/14. That is around the same time I got the Ipad for my kids. I am unsure if it is related. I have tried logging out of icloud/deleting it and trying again. Removing most of the apps to sync. I reset my router. All of the attempts have produced zero results. I will be anxiously watching this thread for some help. Good luck to you also
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can't access my ipad, comes up with the following message on screen "Ipad not backed up. this ipad hasn't been backed up. Backups happen when this ipad is plugged in, locked and connected to wifi".
Try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons -
I have a new ipad and it has been doing great and I love it.
today I have a message reading icloud backup...this ipad hasnt been backed up for 2 wks...backups happen when this ipad is plugged in (done) locked (done)
and connected to wifi (I assume this is also done as it is wireless)
the ok will not respond to touch nor the unlock... it is charged to 86%
What have I done????? DahhhhPerform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
there is a window pop-out telling me that 'the ipad hasn't been backed up in 2 weeks. Backups happen when this ipad is plugged in, locked and connected to wifi". How to repair or solve this problem? I have tried to plug in the ipad into my laptop, but i cound not solve this problem too. Pls help.
Thank you.
Regards,
YongDo a device reset as outlined below. This will clear the message and allow you to use your device again.
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
My iPad says
iCloud Backup
This iPad hasn't been backed up in 2 wks, Backups happen when this iPad is plugged in, locked, and connected to WiFi
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Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
My Ipad is locked with a message This IPAD hasn't been backed up in 2 weeks. Backups happen when this IPAD is plugged in, locked, and connected to Wifi. I have connected to wifi and the error message remains. Cannot power off because screen is locked
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Note: You must hold both buttons down together. -
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Hold down the sleep and home keys for about 20 seconds or so and see if it reboots.
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