Printer Output Size

I have a legacy software application that prints 4" x 6" output. It worked without issue on the HP Deskjet 6940. Unfortunately, it does not work with the newer HP Officejet 6000. The printer software reports "Paper Size Error".
If I print on 8.5" x 11" paper, the 4" x 6" document appears correctly. I can only guess that the legacy software application is setting the page size to be 8.5" x 11" and then only using 4" x 6" of it. The 6940 didn't seem to mind this, but the 6000 does.
Is there a way to supress the 6000 error message and have it print the document?
Thanks in advance for any assistance that can be provided.

Do they have the same document intent and color settings?

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    Page 1 (Scheduler not running?):
    {'cups_connection_failure': False}
    Page 2 (Is local server publishing?):
    {'local_server_exporting_printers': False}
    Page 3 (Choose printer):
    {'cups_dest': <cups.Dest HP-LaserJet-Professional-P-1102w (default)>,
     'cups_instance': None,
     'cups_queue': u'HP-LaserJet-Professional-P-1102w',
     'cups_queue_listed': True}
    Page 4 (Check printer sanity):
    {'cups_device_uri_scheme': u'hp',
     'cups_printer_dict': {'device-uri': u'hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W4037X5PR1a',
                           'printer-info': u'Hewlett-Packard HP LaserJet Professional P 1102w',
                           'printer-is-shared': True,
                           'printer-location': u'Leela',
                           'printer-make-and-model': u'HP LaserJet Professional P 1102w, hpcups 3.14.3, requires proprietary plugin',
                           'printer-state': 3,
                           'printer-state-message': u'',
                           'printer-state-reasons': [u'none'],
                           'printer-type': 167948,
                           'printer-uri-supported': u'ipp://localhost:631/printers/HP-LaserJet-Professional-P-1102w'},
     'cups_printer_remote': False,
     'hplip_output': (['',
                       '\x1b[01mHP Linux Imaging and Printing System (ver. 3.14.3)\x1b[0m',
                       '\x1b[01mDevice Information Utility ver. 5.2\x1b[0m',
                       'Copyright (c) 2001-13 Hewlett-Packard Development Company, LP',
                       'This software comes with ABSOLUTELY NO WARRANTY.',
                       'This is free software, and you are welcome to distribute it',
                       'under certain conditions. See COPYING file for more details.',
                       '\x1b[01mHP Linux Imaging and Printing System (ver. 3.14.3)\x1b[0m',
                       '\x1b[01mSystem Tray Status Service ver. 2.0\x1b[0m',
                       'Copyright (c) 2001-13 Hewlett-Packard Development Company, LP',
                       'This software comes with ABSOLUTELY NO WARRANTY.',
                       'This is free software, and you are welcome to distribute it',
                       'under certain conditions. See COPYING file for more details.',
                       '\x1b[01mhp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W4037X5PR1a\x1b[0m',
                       '\x1b[01mDevice Parameters (dynamic data):\x1b[0m',
                       '\x1b[01m  Parameter                     Value(s)                                                  \x1b[0m',
                       '  agent1-ack                    False                                                     ',
                       '  agent1-desc                   Black toner cartridge                                     ',
                       '  agent1-dvc                    0                                                         ',
                       '  agent1-health                 0                                                         ',
                       '  agent1-health-desc            Good/OK                                                   ',
                       '  agent1-hp-ink                 False                                                     ',
                       '  agent1-id                     0                                                         ',
                       '  agent1-kind                   4                                                         ',
                       '  agent1-known                  False                                                     ',
                       '  agent1-level                  100                                                       ',
                       '  agent1-level-trigger          0                                                         ',
                       '  agent1-sku                    85A                                                       ',
                       '  agent1-type                   1                                                         ',
                       '  agent1-virgin                 False                                                     ',
                       '  back-end                      hp                                                        ',
                       "  cups-printers                 ['HP-LaserJet-Professional-P-1102w']                      ",
                       '  cups-uri                      hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W',
                       '                                4037X5PR1a                                                ',
                       '  dev-file                                                                                ',
                       '  device-state                  1                                                         ',
                       '  device-uri                    hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W',
                       '                                4037X5PR1a                                                ',
                       '  deviceid                      MFG:Hewlett-Packard;MDL: LaserJet Professional P          ',
                       '                                1102w;CMD:ZJSJS,URF,PCLm,PJL,ACL,HTTCLSLSRINTER;DEHPHP  ',
                       '                                LaserJet Presessional P 110;F;FWVER:20110826;             ',
                       '  duplexer                      0                                                         ',
                       '  error-state                   0                                                         ',
                       '  host                                                                                    ',
                       '  in-tray1                      1                                                         ',
                       '  in-tray2                      1                                                         ',
                       '  is-hp                         True                                                      ',
                       '  media-path                    1                                                         ',
                       '  panel                         0                                                         ',
                       '  panel-line1                                                                             ',
                       '  panel-line2                                                                             ',
                       '  photo-tray                    0                                                         ',
                       '  port                          1                                                         ',
                       '  r                             0                                                         ',
                       '  revision                      254                                                       ',
                       '  rg                            000                                                       ',
                       '  rr                            000000                                                    ',
                       '  rs                            000000000                                                 ',
                       '  serial                        000000000W4037X5PR1a                                      ',
                       '  status-code                   1000                                                      ',
                       '  status-desc                   Idle                                                      ',
                       '  supply-door                   1                                                         ',
                       '  top-door                      1                                                         ',
                       '\x1b[01m',
                       'Model Parameters (static data):\x1b[0m',
                       '\x1b[01m  Parameter                     Value(s)                                                  \x1b[0m',
                       '  align-type                    0                                                         ',
                       '  clean-type                    0                                                         ',
                       '  color-cal-type                0                                                         ',
                       '  copy-type                     0                                                         ',
                       '  embedded-server-type          0                                                         ',
                       '  fax-type                      0                                                         ',
                       '  fw-download                   False                                                     ',
                       '  icon                          HP_LaserJet_1012.png                                      ',
                       '  io-mfp-mode                   6                                                         ',
                       '  io-mode                       1                                                         ',
                       '  io-support                    10                                                        ',
                       '  job-storage                   0                                                         ',
                       '  linefeed-cal-type             0                                                         ',
                       '  model                         HP_LaserJet_Professional_P_1102w                          ',
                       '  model-ui                      HP LaserJet Professional P 1102w                          ',
                       '  model1                        HP LaserJet Professional P 1102w Printer                  ',
                       '  monitor-type                  0                                                         ',
                       '  panel-check-type              0                                                         ',
                       '  pcard-type                    0                                                         ',
                       '  plugin                        1                                                         ',
                       '  plugin-reason                 1                                                         ',
                       '  power-settings                0                                                         ',
                       '  pq-diag-type                  0                                                         ',
                       '  r-type                        0                                                         ',
                       '  r0-agent1-kind                4                                                         ',
                       '  r0-agent1-sku                 85A                                                       ',
                       '  r0-agent1-type                1                                                         ',
                       '  scan-src                      0                                                         ',
                       '  scan-type                     0                                                         ',
                       '  status-battery-check          0                                                         ',
                       '  status-dynamic-counters       0                                                         ',
                       '  status-type                   8                                                         ',
                       '  support-released              True                                                      ',
                       '  support-subtype               2202411                                                   ',
                       '  support-type                  2                                                         ',
                       '  support-ver                   3.12.6                                                    ',
                       "  tech-class                    ['LJZjsMono']                                             ",
                       "  tech-subclass                 ['NoAutoDuplex']                                          ",
                       '  tech-type                     3                                                         ',
                       '  usb-pid                       4138                                                      ',
                       '  usb-vid                       1008                                                      ',
                       '  wifi-config                   3                                                         ',
                       'Done.',
                      ['\x1b[35;01mwarning: No display found.\x1b[0m',
                       '\x1b[31;01merror: hp-info -u/--gui requires Qt4 GUI support. Entering interactive mode.\x1b[0m',
                       '\x1b[35;01mwarning: No display found.\x1b[0m',
                       '\x1b[31;01merror: hp-systray requires Qt4 GUI and DBus support. Exiting.\x1b[0m',
                       '\x1b[35;01mwarning: Unable to connect to dbus. Is hp-systray running?\x1b[0m',
                      0),
     'is_cups_class': False,
     'local_cups_queue_attributes': {'charset-configured': u'utf-8',
                                     'charset-supported': [u'us-ascii', u'utf-8'],
                                     'color-supported': True,
                                     'compression-supported': [u'none', u'gzip'],
                                     'copies-default': 1,
                                     'copies-supported': (1, 9999),
                                     'cups-version': u'1.7.2',
                                     'device-uri': u'hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W4037X5PR1a',
                                     'document-format-default': u'application/octet-stream',
                                     'document-format-supported': [u'application/octet-stream',
                                                                   u'application/pdf',
                                                                   u'application/postscript',
                                                                   u'application/vnd.adobe-reader-postscript',
                                                                   u'application/vnd.cups-pdf',
                                                                   u'application/vnd.cups-pdf-banner',
                                                                   u'application/vnd.cups-postscript',
                                                                   u'application/vnd.cups-raster',
                                                                   u'application/vnd.cups-raw',
                                                                   u'application/x-cshell',
                                                                   u'application/x-csource',
                                                                   u'application/x-perl',
                                                                   u'application/x-shell',
                                                                   u'image/gif',
                                                                   u'image/jpeg',
                                                                   u'image/png',
                                                                   u'image/tiff',
                                                                   u'image/urf',
                                                                   u'image/x-bitmap',
                                                                   u'image/x-photocd',
                                                                   u'image/x-portable-anymap',
                                                                   u'image/x-portable-bitmap',
                                                                   u'image/x-portable-graymap',
                                                                   u'image/x-portable-pixmap',
                                                                   u'image/x-sgi-rgb',
                                                                   u'image/x-sun-raster',
                                                                   u'image/x-xbitmap',
                                                                   u'image/x-xpixmap',
                                                                   u'image/x-xwindowdump',
                                                                   u'text/css',
                                                                   u'text/html',
                                                                   u'text/plain'],
                                     'finishings-default': 3,
                                     'finishings-supported': [3],
                                     'generated-natural-language-supported': [u'en-us'],
                                     'ipp-versions-supported': [u'1.0',
                                                                u'1.1',
                                                                u'2.0',
                                                                u'2.1'],
                                     'ippget-event-life': 15,
                                     'job-creation-attributes-supported': [u'copies',
                                                                           u'finishings',
                                                                           u'ipp-attribute-fidelity',
                                                                           u'job-hold-until',
                                                                           u'job-name',
                                                                           u'job-priority',
                                                                           u'job-sheets',
                                                                           u'media',
                                                                           u'media-col',
                                                                           u'multiple-document-handling',
                                                                           u'number-up',
                                                                           u'output-bin',
                                                                           u'orientation-requested',
                                                                           u'page-ranges',
                                                                           u'print-color-mode',
                                                                           u'print-quality',
                                                                           u'printer-resolution',
                                                                           u'sides'],
                                     'job-hold-until-default': u'no-hold',
                                     'job-hold-until-supported': [u'no-hold',
                                                                  u'indefinite',
                                                                  u'day-time',
                                                                  u'evening',
                                                                  u'night',
                                                                  u'second-shift',
                                                                  u'third-shift',
                                                                  u'weekend'],
                                     'job-ids-supported': True,
                                     'job-k-limit': 0,
                                     'job-k-octets-supported': (0, 476568600),
                                     'job-page-limit': 0,
                                     'job-priority-default': 50,
                                     'job-priority-supported': [100],
                                     'job-quota-period': 0,
                                     'job-settable-attributes-supported': [u'copies',
                                                                           u'finishings',
                                                                           u'job-hold-until',
                                                                           u'job-name',
                                                                           u'job-priority',
                                                                           u'media',
                                                                           u'media-col',
                                                                           u'multiple-document-handling',
                                                                           u'number-up',
                                                                           u'output-bin',
                                                                           u'orientation-requested',
                                                                           u'page-ranges',
                                                                           u'print-color-mode',
                                                                           u'print-quality',
                                                                           u'printer-resolution',
                                                                           u'sides'],
                                     'job-sheets-default': (u'none', u'none'),
                                     'job-sheets-supported': [u'none',
                                                              u'classified',
                                                              u'confidential',
                                                              u'form',
                                                              u'secret',
                                                              u'standard',
                                                              u'topsecret',
                                                              u'unclassified'],
                                     'jpeg-k-octets-supported': (0, 476568600),
                                     'jpeg-x-dimension-supported': (0, 65535),
                                     'jpeg-y-dimension-supported': (1, 65535),
                                     'marker-change-time': 0,
                                     'media-bottom-margin-supported': [423, 547],
                                     'media-col-default': u'(unknown IPP value tag 0x34)',
                                     'media-col-supported': [u'media-bottom-margin',
                                                             u'media-left-margin',
                                                             u'media-right-margin',
                                                             u'media-size',
                                                             u'media-source',
                                                             u'media-top-margin',
                                                             u'media-type'],
                                     'media-default': u'iso_a4_210x297mm',
                                     'media-left-margin-supported': [423, 635],
                                     'media-right-margin-supported': [423, 635],
                                     'media-size-supported': [u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)',
                                                              u'(unknown IPP value tag 0x34)'],
                                     'media-source-supported': [u'auto',
                                                                u'manual'],
                                     'media-supported': [u'iso_a6_105x148mm',
                                                         u'iso_a5_148x210mm',
                                                         u'jpn_hagaki_100x148mm',
                                                         u'om_double-postcard_148.17x200.03mm',
                                                         u'om_jb5_182.12x257.05mm',
                                                         u'na_executive_7.25x10.5in',
                                                         u'om_16k195x270_195.09x269.88mm',
                                                         u'om_16k184x260_184.15x260mm',
                                                         u'oe_16k197x273_7.75x10.75in',
                                                         u'na_letter_8.5x11in',
                                                         u'iso_a4_210x297mm',
                                                         u'oe_flsa_8.5x13in',
                                                         u'na_legal_8.5x14in',
                                                         u'na_monarch_3.875x7.5in',
                                                         u'iso_dl_110x220mm',
                                                         u'na_number-10_4.125x9.5in',
                                                         u'iso_c5_162x229mm',
                                                         u'om_env-b5_176.04x250.12mm',
                                                         u'custom_min_3x5in',
                                                         u'custom_max_17x36in'],
                                     'media-top-margin-supported': [423, 547],
                                     'media-type-supported': [u'stationery'],
                                     'multiple-document-handling-supported': [u'separate-documents-uncollated-copies',
                                                                              u'separate-documents-collated-copies'],
                                     'multiple-document-jobs-supported': True,
                                     'multiple-operation-time-out': 300,
                                     'natural-language-configured': u'en-us',
                                     'notify-attributes-supported': [u'printer-state-change-time',
                                                                     u'notify-lease-expiration-time',
                                                                     u'notify-subscriber-user-name'],
                                     'notify-events-default': [u'job-completed'],
                                     'notify-events-supported': [u'job-completed',
                                                                 u'job-config-changed',
                                                                 u'job-created',
                                                                 u'job-progress',
                                                                 u'job-state-changed',
                                                                 u'job-stopped',
                                                                 u'printer-added',
                                                                 u'printer-changed',
                                                                 u'printer-config-changed',
                                                                 u'printer-deleted',
                                                                 u'printer-finishings-changed',
                                                                 u'printer-media-changed',
                                                                 u'printer-modified',
                                                                 u'printer-restarted',
                                                                 u'printer-shutdown',
                                                                 u'printer-state-changed',
                                                                 u'printer-stopped',
                                                                 u'server-audit',
                                                                 u'server-restarted',
                                                                 u'server-started',
                                                                 u'server-stopped'],
                                     'notify-lease-duration-default': 86400,
                                     'notify-lease-duration-supported': (0,
                                                                         2147483647),
                                     'notify-max-events-supported': [100],
                                     'notify-pull-method-supported': [u'ippget'],
                                     'notify-schemes-supported': [u'dbus',
                                                                  u'mailto',
                                                                  u'rss'],
                                     'number-up-default': 1,
                                     'number-up-supported': [1, 2, 4, 6, 9, 16],
                                     'operations-supported': [2,
                                                              4,
                                                              5,
                                                              6,
                                                              8,
                                                              9,
                                                              10,
                                                              11,
                                                              12,
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                                                              14,
                                                              16,
                                                              17,
                                                              18,
                                                              19,
                                                              20,
                                                              21,
                                                              22,
                                                              23,
                                                              24,
                                                              25,
                                                              26,
                                                              27,
                                                              28,
                                                              34,
                                                              35,
                                                              37,
                                                              38,
                                                              56,
                                                              57,
                                                              59,
                                                              16385,
                                                              16386,
                                                              16387,
                                                              16388,
                                                              16389,
                                                              16390,
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                                                              16395,
                                                              16396,
                                                              16397,
                                                              16398,
                                                              16399,
                                                              16423,
                                                              14],
                                     'orientation-requested-default': None,
                                     'orientation-requested-supported': [3,
                                                                         4,
                                                                         5,
                                                                         6],
                                     'output-bin-default': u'face-down',
                                     'output-bin-supported': [u'face-down'],
                                     'page-ranges-supported': True,
                                     'pages-per-minute': 1,
                                     'pages-per-minute-color': 1,
                                     'pdf-k-octets-supported': (0, 476568600),
                                     'pdf-versions-supported': [u'adobe-1.2',
                                                                u'adobe-1.3',
                                                                u'adobe-1.4',
                                                                u'adobe-1.5',
                                                                u'adobe-1.6',
                                                                u'adobe-1.7',
                                                                u'iso-19005-1_2005',
                                                                u'iso-32000-1_2008',
                                                                u'pwg-5102.3'],
                                     'pdl-override-supported': [u'attempted'],
                                     'port-monitor': u'none',
                                     'port-monitor-supported': [u'none'],
                                     'ppd-timestamp': u'*',
                                     'print-color-mode-default': u'color',
                                     'print-color-mode-supported': [u'monochrome',
                                                                    u'color'],
                                     'print-quality-default': 4,
                                     'print-quality-supported': [3, 4],
                                     'printer-commands': u'none',
                                     'printer-current-time': u'(IPP_TAG_DATE)',
                                     'printer-dns-sd-name': u'Hewlett-Packard HP LaserJet Professional P 1102w @ Leela',
                                     'printer-error-policy': u'retry-job',
               

    Hi @durandal,
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    If you need more information, please post your questions at the Linux Distribution Forums.
    If you appreciate my efforts, please click the Thumbs up button below.
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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    Looking for HP LaserJet 5Si at the HP website:
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    Follow us on Twitter http://twitter.com/SAPCRNetSup
    Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

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    ===========================================================
    Click the Kudos Thumbs-Up to say Thank You!
    And...Click Accept as Solution when my Answer provides a Fix or Workaround!
    I am pleased to provide assistance on behalf of HP. I do not work for HP. 
    Kind Regards,
    Dragon-Fur

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