Printer Preferences and Printing Problems

I have a brand new MacBook Air and installed the printer drivers from the company website when I brought it home. The printer was working off and on for awhile now doesn't work at all. I removed the printer from the preferences and reinstalled the software. Now I cannot add the printer back in the system preferences because nothing shows up when I click on the add button. Please help!!!

I tried this and it added my printer but as soon as I unplug the usb cable the printer goes off line and will not work unless it is plugged in. It kind of defeats the purpose of having a wireless computer if I have to plug it i everytime. Any suggestion as to what else I can try to get the printer to print wirelessly? I have printed out a network conection report and it says that evrything is fine. Could it be a problem with it being plugged into my router?

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After Effects CC 2014 RAM preferences and performance problem

I have a RAM issue with AE CC 2014.
Soon after updating, I began receiving errors that there was not enough RAM for other applications. I checked the preferences, and sure enough “RAM reserved for other applications:” was set to 0. I then changed it to 6G (out of 16) and restarted the application.
Upon checking the preferences again, the preference was set back to 0. I changed it back to 6, OKd it, then went back into preferences immediately to see if the change took and it did still say 6.
But every time I restart the application it chances itself back to 0!
So I did an experiment to see if AE CC (pre 2014) did the same thing. It’s preferences were set to 3G, so I changed it to 6G for continuity, restarted the application and it stayed at 6.
BUT THEN, I found that if I open AE CC 2014 it not only changes its own preference back to 0 but it changes AE CC back to 3!
In a nutshell AE CC 2014 will change the RAM preferences of both itself and AE CC when it launches, back to a prior RAM amount (default?). In the case of itself: 0G of RAM. In the case of AE CC: 3G of RAM.
Also another problem, which I assume for now is connected, AE CC 2014 will slow to an unusable crawl after about 5 minutes of using it. With no exaggeration, in only bounding box view mode, it would take 6-10 seconds to rotate a single solid a few degrees.
Restarting the application, which takes a good 7 minutes, gives about 5 more minutes of work before crawling again. I’ve changed cache disks as well as stopping to use a disk cache completely with no change.
Thank for any help you can provide!
OS X Yosemite 10.10.2
iMac (27-inch, Late 2013)
3.5 GHz Intel Core i7
16GB Ram, 1600 MHz DDR3
NVIDIA GeForce GTX 780M 4096 MB

After contacting tech support, it turned out to be a preferences permissions problem.
We made sure that in the preferences folder, the Adobe folder had each administrator listed, and each administrator name was set to 'Read & Write'. From there applied that info to 'all enclosed items' and it solved the problem.

I have just been having problems with my Canon MP250 printer and decided to uninstall and re-install the printer and everytime I try to re-install the printer trough preferences and all I keep getting was a message saying "preparing to queue"......

I have just been having problems with my Canon MP250 printer and decided to uninstall and re-install the printer and everytime I try to re-install the printer trough preferences and all I keep getting was a message saying "preparing to queue"...... I then decided to try and reload the Canon printer drivers and for some silly reason I deleted the existing Canon printer drive. Now I cannot load them from the CD provided with the printer or from downloads through the Apple store. If anyone out there could help me I would be greatly appreciated......

These Canon printer/scanner drivers from Apple - http://support.apple.com/kb/DL899 - should work. The MP250 is listed on the support page. Try downloading and installing them.
Good luck,
Clinton

Not printing text-only graphics on Canon. Not printer problem-print ok on Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?

Not printing text only on Canon--grahics print ok. Not printer problem. Prints ok on a Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?

Without your printer model numbers, readers can only give you vague general directions.
System Preferences > Print&Fax > ...
... shows a list of all set-up printers.
If you are having serious problems, it makes sense to "Reset the Printing System" (which also removes all printer set-ups) and add back each printer. It only takes a few minutes.
Mac OS X 10.6 Help: Resetting the printing system

Canon 860 Series (Pixma) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips

After spending several hours sorting out Canon Pixma OSX problems here are my thoughts:
Canon 860 Series (Pixma 868) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips
Problem:
- New imac and MacBook Pro 2012 (OSX 10.8.2) had a problem using Canon Pixma 868 printer on network and would not scan or print using Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print), which has advanced scanning and photo printing functions.
- When I connected the canon printer to my imac, OSX 10.8.2 automatically downloaded and installed drivers for Canon 860 series printer. I could then add the new printer (select ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”) and printer would work while connected via USB but could not get to print or scan over network wifi.
- The original Canon 860 Series CD does not work with 10.8 and the manual / online instructions did not make sense (as based on CD install).
Solution:
1) Install Canon Printer Drivers and Software (from official Canon site)
Go to canon support site, review FAQ, then download and install following Pixma 860 Series software & drivers for OSX 10.8 (links see below). The version I downloaded is in brackets but check for updated version. Full instructions are below.
Canon 860 Series Drivers & Software for OSX 10.8 Mountain Lion:
The base software and drivers needed for using Canon 860 Series on Mac OS X 10.8 (USB) are
1 Printer Driver
(Canon MX860 series CUPS Printer Driver Ver. 10.67.1.0 (03-Aug-2012))
2 Scanner Driver
(Canon MX860 series Scanner Driver Ver. 14.11.4a (03-Aug-2012))
3 Network Tool
(Canon IJ Network Tool Ver. 4.1.0 for Intel Mac (27-Dec-2012)
Canon Software for using advanced printing and scanning functions (while connected to network)
4 Solution Menu
(Canon Solution Menu Ver. 1.4.1 (27-Jul-2012 ))
5 MP Navigator EX
(Canon MP Nav EX Ver. 2.1.3 (02-Auf-2012))
6 Easy-PhotoPrint EX
(Canon Easy-PhotoPrint EX Ver. 4.1.6 (21-Jan-2013 ))
Canon Support (HK) – check your local site
http://www.canon.com.hk/en/download/main/index.do
Select Product and drivers from support site eg http://support-hk.canon-asia.com/
1. Choose a product category
Multifunctional Printers
2. Choose a product series
Pixma
3. Choose a product model
Pixma MX868
4. Choose type of document
Downloads or FAQ
If you have problems installing the software under 10.8, see the FAQ on Canon site. You will need to allow software installs from “unidentified developers by using “Control” Key or by changing your system preferences)
2) Check Canon Printer and Software Working while connected via USB
Once you have downloaded and installed drivers and software and restarted computer, check that the printer and Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print) are working via USB. Open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App) and make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it shows the correct SSID Wifi settings (under the Canon IJ Network Tool App ‘Setup menu’). This is normally done as part of the automatic install but worth double checking
3) Add new network printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”).
After you have checked USB printing turn off printer, unplug the USB cable and shutdown the Canon IJ Network Tool App.
Then turn the printer back on and wait 30s. Then add a new printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”). Once you select “+” (add new printer), wait 10-30s for the Wifi Networked Canon MX 860 Series printer to appear in the new window eg Canon MX 860 series (xx.xx.xx.xx.xx.xx) (Kind: “Canon IJ Network”)
DO NOT ADD THE MX 860 SERIES BONJOUR SCANNER (the Bonjour Scanner is the built-in software, is not needed and often appears first on the add printer list). The Canon scanner can be accessed used through the MP Nav EX Ver. 2.1.3 software (which has much better functions)
You will now have two Printer Canon MX860 (USB) and Canon MX860 (Wifi / Network). Set the Canon MX860 (Wifi / Network) as default and test print and scan
If the Wifi Networked Canon MX 860 Series printer does not appear, check the printer and make sure that the printer can see the wifi network. On the printer select Menu / Settings / Device Settings / Lan Settings / WLAN Setting List. It should say WLAN Active, identify the SSID and have an IP address
If the printer can not see the Wifi Network, plug the USB cable back in, then open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App). Make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it has your SSID settings (under setup), if it has this info, restart the computer and the printer and try again

Hi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem

G3 Pismo Powerbook and HP Deskjet 3325 Printing Problems

The problem is that the Deskjet fails altogether to print sometimes. The error message tells me to allocate more memory to the printer. I do so but this does not help at all. I have 128Mb virtual memory turned on in addition to the built-in RAM of 128Mb.
Might the problem simply be lack of RAM? There does seem to be plenty of memory available if I look at ‘About this Computer’
In order to try and solve this problem, I have updated
OS 9.1 to 9.2.1 to 9.2.2 successfully
downloaded and installed the latest printer driver v.6.4 from the HP download site
I now have two options, among others, in the left-hand window of the Chooser:
The old printer driver called something like Deskjet 5.3 and the new printer driver called Inkjet 6.4
If I select the former, which is what I always did in the past, the Deskjet 3325 printer appears in the right-hand window of Chooser, I select it (with AppleTalk inactive) and then the document sometimes, but sometimes not, prints OK.
If on the other hand, I select the Inkjet 6.4 driver in the left-hand window, no printer at all appears in the right-hand window. If I just continue from here and give the print command inside, for example a Word document, the print dialogue appears, I click on print, but am then told that I have selected a model called HP 6670, which is the wrong model of printer, and must therefore select the right model. The Inkjet Printer Utility does not offer me the option of selecting the right model viz the 3325, or indeed any model.
It may or may not be relevant, but I have Word 5.1 and Word 98 on the G3. Printing problems seem to occur far more with Word 98 than Word 5.1.
I would be most grateful for any help. Thanks.
Nick
G5 iMac Mac OS X (10.4.6)

Well. I'll answer my own question in case anyone is interested.
Uninstall the HP printer drivers.
To do this, delete all references to HP in the Extensions, Disabled Extensions, Preferences and Startup folders, all of them in the System folder, by selecting them, dragging them to the Trash and emptying the Trash.
Then do the same with all references to HP items in the Applications folder.
Download and reinstall the most-up-to-date printer driver avaialble for your printer from the HP website.

10.6.7 update and now Canon printer problems

I had the automatic 10.6.7 update two days ago and everything is fine except now I have printer issues with Canon MF8350. I can still scan, I can print from Safari, I can print from some .pdf but not others, I am unable to print anything from Word - they all come out as blank pages. Updates from Microsoft and Canon didn't help.
If you don't know, anyone at least know how I can uninstall the update? I know how to find the updates list, but not how to get it out.

I just want to let you all know that I fixed my printing problem.
I could not add my printer under the System Preference>Print & Fax after I did the reset. But I can add the printer back to my Mac Pro by connecting the USB cable to the tower. When I connected my USB cable back to the Apple Extreme. The printer was offline. I did so many different thing still not working. Then I go the the discussion forum on Airport Express and ... I also followed a lot of advises there. Then someone give out a link on Apple support. I following the advise half way still printer was offline. Then I went to my Mac Book and to reset the printer, and add printer again, and click share this printer. I went back to my Mac Pro, and try print a page, I choose nearby printer (there was never has this option for me before). It has another printer icon with Canon MX310 series-1. Bingo, it printed from my Mac Pro also. I have two printer icons on my Mac Pro, one is the same name as the Mac book. I was very happy. It was 4 in the morning. Well, finally I could sleep good.
I am still not sure exactly what the step to make my printer work again (Trial and Error). But I learn a lot by reading advises on this forum.
S Han

OS10.8 and HP printer problems

I'm having problems printing wirelessly with my MacBook Pro OS10.8.4 and my HP Officejet Pro 8500A.
Initially I had no problems at all. However now, I can print in colour, but each time I select black and white printing the printer crashes (lights flashing and a message to turn the printer off).
HP have been very helpful and replaced the printer. It worked fine for a while, but now it's happening again. Interestingly, I have no problems printing using my MacBook Air under OS10.7.
Any ideas?

I would recommend that you first update the firmware on the printer by using the download at the following link:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-94588-3 &cc=us&dlc=en&lc=en&os=4142&product=4116838&sw_lang=
After that, go into system preferences and select Print & Scan. Right click the rectangle listing your printers and select "Reset Printing System"...Warning: this will delete any other printers installed.
After that, go to the following link and download the most recent version of software available for your OS and printer: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108394- 1&cc=us&dlc=en&lc=en&os=4142&product=4116838&sw_lang=
Install that and let me know if it helps.
Best of luck,
Kyle

Frame Maker 9 and 10 PDF Print problem

Frame Maker 9 and 10 PDF Print problem
Hi I have an computer with windows 7 and the Adobe Software.
The Distiller 9 with adobe Acrobat 9 and Adobe Design Standard CS3 is also installed.
Now, I open in Frame Maker 9(Full Version) or 10(Trial Version)   an *.fm File. Then I go to “File- save as pdf” and then save I receive an message like this:
“to execute the ‘Save as PDF’ is necessary to have install Acrobat Distiller 5.05 or higher”. But I have the Distiller 9.
Then I can click OK and now I receive another message like this: “you must define “PDF job options” if you want to execute it.”
If I look for the PDF job options I can’t select something. But if I look in the Distiller I have a lot of option I can select.
What is the problem. Is there a solution?
Can somebody help me?

Using AW 6.2.9 and Mac OS X v10.5.7, the file prints successfully to pdf using the "Save as PDF..." option in the print dialogue. I didn't try to print the result to paper, but that appears to eliminate the file itself as the cause of the problem.
Two first aid steps that might resolve the issue:
Delete the AW preferences.
In the Finder, click the house icon (yourname) in the sidebar of a Finder window, then Library > Preferences..
   Locate and delete the file com.apple.appleworks.plist
   Open the folder AppleWorks
      Delete both cache files and the two preferences files.
      It's also safe to delete the Button Bars file, but unless you have issues related to the Button Bars, you're also safe to leave it there.
AppleWorks will create new (and clean) versions of these files as it needs them.
Repair Permissions.
Go Applications > Utilities > Disk Utility
Launch the application, select your startup drive, click First Aid, click Repair Permissions.
Regards,
Barry

Hp LaserJet CP1515n Printer Paper Jam, Cleaning Mode and calibration problem.

We have Two no. Hp Laser Jet CP1515n Printers,
We are facing repetatively the following problems.
Paper Jam, Cleaning Mode and calibration problem. even after hp has replaced that printer twice..
Pl. help me to sort out the problem.

after 1 or 2nd page printing it display paper jam problem, after clearing the paper jam it goes in initialization mode. so we have to spent minimum 5 min. for taking one print out...
Pl. help to solve the problem..

Duplex Printing Problem - Word 2007, Vista and HP Officejet Pro L7780

I'm having trouble with duplex printing on my new HP Officejet Pro L7780, from Word 2007, running on a brand new Vista system. I've also had this same problem (repeatable) with two other computers, running XP Professional/Word 2003, XP Home/Word 2003. All of the service packs have been installed for the operating system, word, and printer.
If you print a landscape document, using the auto duplex setting for the HP printer, the margins will print out offset by .25 inches, on the left and rigt margins. So if your margin is 1 inches on right and left, the margins will print to .75 on one side and 1.25 on the other. This would be annoying, except that I'm trying to print brochures and books, which requires that the pages print out exactly as set up... "close enough" isn't working for me
The way I have replicated this problem is as follows: set up a document in landscape format, using the default margins. Insert an image on page one, size it so it takes the full margin area. On the second page, fill it up with text. Print the document, selecting the printer properties and setting Print on Both Sides=Automatic. The easiest way see the problem is by holding the document up to the light. The front and back margins should match and they don't.
Any help you can provide would be very much appreciated.
Diana

Diana,
This problem is perhaps much larger than you might have imagined. We have tried to work with Hewlett Packard for over two years on the duplex printing problems. In the process, we have expended over 100 hours of effort in troubleshooting the problem which has included updating software, reinstalling software, developing test documents, escalating issues, submitting technical findings, and in purchasing replacements. Unfortunately, our efforts to interact with Hewlett Packard excalated support have resulted in an aire of apathy, disinterest, incompetence, frustration, redundancy, occasional discourtesy, and an outright lack of professional decorum - something inconceivable of a large, reputable company.
We have identified several problems with duplex printing. The duplex printing problems include irregular margin increases (.25 to .50 inch), margin shifts, cut-off text, compressed text, and compressed graphics. Please note that most of these problems are only evident when printing documents from computer applications to the printer. If the user simply uses the front printer panel to copy in duplex mode, these problems are not always evident. This suggests that the printer mechanics are capable of properly duplexing and that the problem lies in the drivers.
The problem is evident on the HP OfficeJet Pro L7780, Photosmart L7180, Photosmart C6150, Photosmart 3310, and likely on many, many other HP models. The problem is evident on many computers (HP, IBM, Toshiba, and Dell), is evident in multiple applicatons (Word, Wordperfect, Excel, Peachtree, Notepad, and many more), and is evident on multiple operating systems (Windows XP Home, Windows XP Professional, Windows XP Media Center Edition, and Microsoft Vista).
We consider ourselves to be extremely polite, patient individuals, but have nearly been driven to outrage by the indignant disregard offered us by HP's escalation support department; a department which should represent the cream-of-the-crop in both service and technical expertise. Given the ease with which the problem can be duplicated, we expected an extremely quick resolution by HP who, to our knowledge, has never even made the effort to duplicate the problem in-house on our behalf.
Ironically, HP highly advertises their J.D. Powers rated technical support, yet it appears that they actually have extremely poor published consumer rankings in some of today's mainstream computer magazines. HP technical support makes no apologies for the fact the user cannot use a major feature of their printers, offers no indication that the problem is even being addressed, and off-loads the responsibility by suggesting that we contact Microsoft (who is to blame for this issue).
Thank you, Diane, for your message. We had a hard time imagining that we were the only one experiencing this problem, especially when HP promotes such a representation. Which also begs the question why HP plays like the problem does not even exist? I also fail to understand why HP technical support shows so little interest in a problem that is easily duplicated and adversely affects a major feature of the printer which is commonly used by individuals purchasing equipment for its duplex capabilities.
This is sad because we have been a loyal customer of HP for over twenty-five years. There was a time when we would have happily endorsed HP's steller products and steller support (provided you could get a problem escalated). Now, however, they all-too-often appear to offer equipment that fails to support advertised features which is backed up by sub-standard support and extremely expensive ink. This is an especially sad commentary for users who are buying HP's upper-end printers and computers.
We desire to know if there are others out there experiencing similar problems? If you have experienced these problems or would like samples of the problems we have duplicated, please respond. I think the more information we gather, the better our chance of a successful resolution to a serious problem.
Thanks Everyone!

Printing problem with cc and cs6 with epson 7890

Hi everyone,
I am having a serious printing problem. I use CC (14.2.1) and CS 6 (13.0.6) on Mavericks 10.9.1 on an iMac. If I try to make a print on a 24" roll I get an error message: cupsRasterinterpretPDD has an error = page header unsupported values. If I print A2 or A3 sheets everything works fine.
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Does anyone have any ideas or even better a solution?

I feel your pain, but I don't know the solution, sorry. Our Mac guru who primarily serves designers is not upgrading any of his clients to Mavericks so far, due to printing (and other) issues. Se we're still on 10.8.4 here.
This might help: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03967522
Or this: https://discussions.apple.com/thread/5546441
If those don't help, you might want to post your issue in the Apple Support Communities: https://discussions.apple.com/index.jspa
Good luck. :+)

I have installed Lion and have problems to print PDF from prewiev.

I have installed Lion and have problems to print PDF from prewiev. When trying to print Prewiev locks. Anyone out there with the same problem?

Hello David and Nicole
I just installed Lion on my iMac, which was purchased in 2007, and I cannot print from Preview; it keeps locking up and not responding. So, I have to force quit Preview. I have been sending error reports to Apple. I suggest everyone who has this problem, send error reports!
I can print from other applications, like Pages, with my Canon Laserjet. I do not think it is a printer issue becasue I can print in other application.
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Have you the latest drivers?

Illustrator cs4 and Epson Stylus R2880 printing problems

I am having printing problems. I am trying to print from my cs4 to my epson stylus photo printer r2880 and am having problem with my picture getting cut off on the left side when I print. The print screen looks perfect but when I go to print, it always cuts off the left edge and the bottom. I tried playing with the x and y's but have no idea what I am doing. Does anyone have this combination of cs4 with the R2880 printer and can help me solve my problem?

Hi Wade,
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Top left corner (0,0) Top right corner (0,0)
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If I have do not scale button clicked:
Top left corner (0,0) Top right corner (0,0)
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Thanks for responding,
Celeste

Printer Preferences and Printing Problems

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