Printer prints but display says Communication lost (device - control panel); Turn off then on.
HP Color LaserJet CM3530fs
The printer is printing when asked to do so by a computer but the display says:
Error
Communication lost (device <-> control panel); Turn off then on.
The orange attention light is illuminated and the display is always lit and shows the statement above.
It does not improve when switched off and on or power disconnected for long periods or pushing reset button at rear of unit.
Embedded web server works normally and thinks that all is ok.
Buttons on control panel do nothing. eg. I cannot photocopy or scan.
The printer is about 2 years old but gets very light use in a family home.
Please help
Thank you.
Haig
This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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