Printer prints from photo cartridge

I have a 7520 with plenty of ink in the black cartridge.  The photo cartridge is empty because I realize now that when printing documents the printer has been using and still wants to us the ink from the photo cartridge. Now when I print something it is blank. I have checked the settings on my computer and the printer and cannot figure out how to get the printer to print from the black cartridge.
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Hi,
Select "Black Ink Only" from Grayscale option printer will use black ink only. If select Grayscale or colors to prin B&W, printer needs to use photo ink. Please note: You still need all ink cartridges when print Black ink Only. The setup may vary from printer to printer but basically (for Windows):
(a) Double click printer icon on desktop,
(b) Click Set Preferences,
(c) Click Advanced,
(d) Select "Black Ink only" for Print in Grayscale
(e) Click Apply/Ok ...
Regards.
BH
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