Printer prints too cyan

I have been using an Epson R300 for over a year with consistently good results until just a few days ago when the printer for no obvious reason began printing everything too cyan. I emailed Epson support which told me to clean the heads, and check the USB connection. I'd just recently done the head cleaning, but did it again, this time with the printer not attatched to the computer, and I tried the USB cable in both another hub socket and directly to the back of the computer. Nothing changed. Epson said if the heads were cleaned and the cable OK, it was a problem with my software or computer. I've recalibrated the monitor till I'm cross-eyed. No change.
In fact, the only change I've made to the computer recently was to install Apple's latest software update. I've searched the forum for someone with a similar problem, but could find nothing. Could the Apple upgrade be my problem, and, if so what can I do about it?
I'll be grateful for any suggestions.
Beth Edwards
G4, 1.25 GHz Mac OS X (10.4.8)

Hi, Beth.
Is there a color profile assigned to the printer?
1. Launch ColorSync Utility, which resides in the Macintosh HD > Applications > Utilities folder.
2. Select Devices.
3. Click the disclosure triangle next to Printers.
4. Select the printer. If there is a color profile assigned to the printer, be sure it is the one you want.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X

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