Printer Problems after new Belkin router installed.

Had to get a new router and after installing it, found I could not print wirelessly from my laptop. The router is recognized by the printer and the laptop but when I try to print I get a message that "The printer is not connected." The printer is properly selected on the laptop. The printer is a HP 8500 Wireless. Any ideas would be appreciated. The router is a Belkin 750 and getting technical help from them is fruitless. Their customer support is in India and I have a very hard time communicating with them. I have gone through all the HP troubleshooting steps and did not solve the problem.

Did anyone ever answer you? I'm having a similar issue. It worked great before I went to my new Belkin secure router, now it drops the printer after every single job. I have to turn the printer off and restart. I too, have done all the steps in the HP troubleshooting and Belkin support just *****.

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Welcome to the discussion area!
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Sorry only know Windows: Edit (menu)>Preferences>General>Application Startup>Enable Protected Mode at startup.
Wayne Capra
Date: Wed, 26 Oct 2011 10:37:59 -0600
From: [email protected]
To: [email protected]
Subject: Printing Problems after Reader 10 install
    Re: Printing Problems after Reader 10 install
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This question was solved.
View Solution.

Which printer do you have specifically? HP makes several eprinters and I want to make sure I get the best information for you that I can.
Also, have you tried doing a self test print to see if the issue is hardware related versus being software related?
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

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Hi Paul,
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From: "Tana Shaffer" 
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Well 1 to 2 years later I have the exact same problem described by the posters with my OfficeJet 4020. My black printing started to deteriorate as the cartridge went empty, put in the same HP cartridges I have been buying at Costco since I bought the printer there 2 years ago, first new black cartridge printed poorly then just started to come out blank as described above. Put in second new cartridge Also ran all the cleaning and alignment tests and functions. no improvement and no malfunction found. While doing this I used up the three color cartridges which printed okay, it was just the black. Even went out and bought a third new cartridge from Staples to make sure the Costco ones weren't just bad. This HP replaced a Canon that lasted for ages and it's a problem already.
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Printer Problems after new Belkin router installed.

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