Printer Profile- Custom Paper not installing

I've been having an issue from prior to switching to the iPrint appliance where when I make a Printer Profile and add a custom paper size, that the custom paper does not get installed with the printer. I'm using the HP Universal Print Driver PCL6, v5.7, and in the process that I find that I am required to edit a driver's profile twice in order to add the custom paper type, in my case a clone of Letter called Letterhead.
The first time that I edit the printer driver profile I configure as much of the first driver screen as I can since I can't give the correct Letterhead tray assignment because it hasn't been created in the 2nd Printer Properties screen yet. Then I get to the screen and create the Letterhead paper type, open the PDP again and assign the Letterhead paper to the correct tray and then complete the PDP.
When the printer deploys to the systems it deploys with the letterhead tray showing as an Unknown paper type, even though I can go back into the PDP and see Letterhead designated on the tray. I can usually go into the local system manually and create the Letterhead type and assign the tray but whenever there is an update to the printer I have to manually fix the tray. Am I missing something for deploying custom paper in iPrint?

Hi there Wolf!
I have a couple of articles here that I believe will help you out with your question. First, here is an article with some information on custom paper sizes:
OS X Mountain Lion: Manage custom paper sizes
http://support.apple.com/kb/PH10748
Note that in that article, it states:
Custom paper sizes aren’t available for some printers.
The reason for that is because this is controlled by the driver for the individual printer. You will want to make sure you have the latest version of the printer driver installed on your computer. More information on this can be found in the following article:
Printer and scanner software available for download
http://support.apple.com/kb/HT3669
It might also be helpful to reset your printing system to see if that will resolve the issue. More information on this process can be found here:
Mac OS X: How to reset the printing system
http://support.apple.com/kb/HT1341
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Similar Messages

  • Konica Minolta magicolor 7450 Unable to print to Custom paper sizes

    Hi
    I have a Konica Minolta magicolor 7450 laser printer that (since switching to mac from windows) is unable to print to Custom paper sizes (entered in the print dialog box from within photoshop CS3) and nothing will print from illustrator CS3 at all.
    I have OS 10.5.2 with the 10.1 photoshop update, and the 13.0.2 illustrator update.
    When I use to use windows xp & photoshop CS2 I didn't seem to have trouble with this function, but since jumping over to mac & CS3, I can't print on any paperstock other than the defult sizes listed (which it dose perfectly) - I've re downloaded & installed the printers driver, downloaded & installed a firmware update for the printer and tried printing with a network cable & usb cable - all with no luck. I've also tried entering in the custom paper size in the printers LCD panel & setting in as default but it still wants to print on A4 or A3 paper...
    Any ideas out there would be appreciated!

    so I've been pulling my hair out for 2 days & nights now trying to figure out why I couldnt print on custom paper sizes - I've just now hit the "help" icon in the print dialog box and found this:
    "Creating a custom page size
    If you want to print on unusual size paper, such as an odd-size envelope or card, you may be able choose the paper’s size from the Paper Size pop-up menu. To find the Paper Size pop-up menu, choose File > Page Setup, if available. Otherwise, choose File > Print.
    If you can’t find the size you need, you can create your own custom paper size.
    To create a custom page size:
    Open the document you want to print.
    Choose File > Page Setup, if it’s available. Choose Page Attributes from the Settings pop-up menu, and then choose Any Printer from the Format For pop-up menu.
    Choosing Any Printer ensures that your document can print on any printer that supports the paper size you select.
    If Page Setup is not available, choose File > Print.
    If the Print dialog contains only two pop-up menus and some buttons across the bottom, click the disclosure triangle beside the Printer pop-up menu.
    Choose Manage Custom Sizes from the Paper Size pop-up menu.
    Click the Add button.
    Type a name for the paper size.
    Enter values in the Paper Size and Printer Margins field."
    All I had to change was the "any printer" setting from my (konica minolta) printers name to "Any Printer"!! now my custom paper sizes are printing fine and dandy!! phew!!!!!!!!

  • I downloaded the Acrobat 11 trial and  I can open the product. During the install it deleted the existing print driver and did not install a new print driver so I CAN Not create and print pdf files.

    I downloaded the Acrobat 11 trial and  I can open the product. During the install it deleted the existing print driver and did not install a new print driver so I CAN Not create and print pdf files.

    What OS? Have you tried a repair and updates from the HELP menu? The updates may be the key.

  • How do I get OS X to ask printer for custom paper size

    I am printing postcards.  These are 1/4 of a letter sheet, or 5.5" wide x 4.25" tall.   
    I have a commercial grade HP Laserjet 4350, and I've configured that size in its custom menu for tray 1 (the envelope feeder tray). The printer is happy.
    I've also set a custom paper size in the MacOS, that I've called "Postcard Quarterpage" and I have that selected in the print dialog.  In fact I made it default.
    However, under Paper Handling, it says "Destination paper size: Suggested paper: US Letter" and this is greyed out.  If I check "Scale to fit paper size" which I Do Not Want, then I can pick a variety of sizes.  However my custom size is not in the list. 
    This happens on all applications, so it is definitely OS X Mountain Lion (latest patch).
    Anyway, the upshot is MacOS requests US LETTER size from the printer, so the printer goes "Take this postcard stock out and gimme US LETTER".    The printer can detect paper sizes.  If I try to give it postcards anyway, it blows an error and won't print, which is what it should do.
    How do I get OS X to tell the printer "Gimme 5.5x4.25" like I've instructed it? 

    Hi there Wolf!
    I have a couple of articles here that I believe will help you out with your question. First, here is an article with some information on custom paper sizes:
    OS X Mountain Lion: Manage custom paper sizes
    http://support.apple.com/kb/PH10748
    Note that in that article, it states:
    Custom paper sizes aren’t available for some printers.
    The reason for that is because this is controlled by the driver for the individual printer. You will want to make sure you have the latest version of the printer driver installed on your computer. More information on this can be found in the following article:
    Printer and scanner software available for download
    http://support.apple.com/kb/HT3669
    It might also be helpful to reset your printing system to see if that will resolve the issue. More information on this process can be found here:
    Mac OS X: How to reset the printing system
    http://support.apple.com/kb/HT1341
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • Everytime firefox updates I loose my Blue Mountain access. the pop-up reads Create & print plug-in could not install because it is not compatable with firefox 4.0.1

    went to use create & print in bluemountain got "In order to use create & print in Mozilla you must download and install latest version. Do you want to install plug-in?" (clicked OK). Next message was "Firefox prevented this site (www.bluemountain.com) from asking you to install software on your computer" (clicked Allow) Next message "Create & Pring plugin could not install because it is not compatible with firefox 4.0.1" -- this sound like a firefox problem not bluemountain. Please help... I am paying to use bluemountain and firefox is not letting me get my $$$$ worth out of that site.

    Launch Disk Utility in /Utilities. Then, click on the volumes under the top-level disk. The one that has this listed on the bottom is the boot volume.

  • Print Apps...not installing nor able to remove (on panel)

      Hi guys, I have a problem:
    I have succesfully configured my printer, yet I cannot download or use any of the installed apps. Eventhough I try to remove the default ones them from the ePrintCenter (that confirms that printer is connected and ready), when I get to run one from the printer it keeps showing the following: Apps Updating. Please wait... followed by Cancelling ...and nothing happens. On Chrome it shows that aps have been removed, yet on printer's display they're all there!!!
    I've done this a thousand times, updating/refreshing/installing/uninstalling/turning off, no results. Please help!!!

    I got the firmware update last week, it downloaded, told me to turn off my printer so the update could install but when it came time to turn the printer back on it would not. I left it overnight but the next day it still would not turn on so I had to unplug
    it from the wall outlet and the plug it back in again, then it turned on but I had lost internet connectivity, no matter what I did I could not connect to web print although it would print wireless, I phoned cloud support who put in a really weird IP address, sent me an e mail to give my ISP server instructions on how to do it and hung up.
    That left me with a totally useless printer that would not print and my ISP server told me that it was not there job and from now on all my calls would be refused.
    HP support helped me but I still cannot connect to web print, I can sign in but it say's not connected , enter a proxy address which my server does not use. I cannot scroll any apps on the printer and scan to email does not work.before the last digit was 64 but now it is 65 for the printer web pageso I think this may be the problem but as far as not being able to scroll the Apps as I could at first I have no idea. HP is supposed to call me today so I hope they can figure it out.

  • Print listing for fonts NOT installed?

    Is there an app that will let me print simple font samples for those not installed? I have a large library of fonts and I'd prefer not to install - that would be pretty time consuming. TIA.
    BTW - I do have FAP but it only lets me print installed fonts.

    You might want to search at www.versiontracker.com. I did a quick search using "print font" and found a few apps that look like they might work for what you want. Among them was http://www.versiontracker.com/dyn/moreinfo/macosx/18451

  • Can't print using custom paper size for HP6520

    I'm trying to print Hobby Lobby RSVP cards for a wedding. The size is 5.5" X 8.25". My HP6520 keeps giving me an error that the printer has detected a different size of paper and it won't print. I've gone to Custom and set the size to match, but it still won't print. I have the paper in the bottom tray.

    Hi @Saltman1,
    Welcome to the HP Forums!
    I noticed that you cannot print on a Hobby Lobby RSVP card size is 5.5" X 8.25" with your HP Photosmart 6520 on Windows 8. I am happy to look into this for you!
    According to your printer's specifications, this is an unsupported card size for this printer. The supported card sizes are:
    Card type
    Card size
    3 x 5 in Index
    76.2 x 127 mm (3 x 5 in)
    4 x 6 in Index
    101.6 x 152 mm (4 x 6 in)
    5 x 8 in Index
    127 x 203.2 mm (5 x 8 in)
    However, as a workaround, you might be able to assign an alternate driver by going to this post, How to Assign Alternate Print Drivers in Different Versions of Windows, by @Shane_R, and then doing a custom size print by going to this guide, Create Custom Paper Sizes in Windows 7, Windows 8, and Mac OS X.
    Otherwise, I would suggest getting the proper size of paper for this printer as indicated in the chart above.
    Hope this information clears things up for you, and have a great day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Trying to reload Canon MP620 printer but it will not install due to OS version.  Tried to do custom download and it still will not print?

    When I try to print it always says Communication error.  Sometimes it will start printing then it will print the first few lines and stop.  It is a wireless printer connection.  We needed to reinstall after we upgraded our wireless router.  Every time we try to install printer on Macbook Pro it says it can't due to OS version not supported.  So what do we need to do to install the printer?

    Okay loaded the latest print driver from the link supplied.  The software will still not load it says "OS Version is not supported."  So how do I determine what OS Version I need to have to install the printer.  We have had the printer for a several years.  The Macbook is only 1 yr old.

  • Check Printing on Custom Paper size

    Hi All,
    I am using RTF template to print checks using XML publisher. I generated the PDF file and it prints fine on a regular 8.5 * 11 letter size paper.
    When I print on real check which is 8.5 * 7 size, it does not print correctly. I am using the HP regular printer.
    Do I need to define a custom size and change the RTF template. Can someone send me the steps they have to do to print on real checks, I would greatly appreciate.
    Thanks in advance!

    Thanks for your reply.
    I do not have problems with the layout. My issue is how to print on a 8.5 * 7 size check paper. The printer knows only the standard paper sizes. We need to create a new custom size paper setting that the printer can understand. I need some help on this.
    I was hoping someone would have gone through this trouble to make it work.
    Thanks.

  • User Profile custom property not appearing in search crawled property

    Actually I have migrated search services from one server to another server in that server I have created new custom user profile property but it is not appearing in search service crawled property any one please help me out in this.

    I got the same problem and i fixed it.
    If you take a look on all User Profile properties(cutsom or standard) you will note that they are all mapped to the property "ContentsHidden"(in addition of its property).
    I concluded that you have to map all user profile properties to "ContentsHidden"
    Please mark as usefull if it resolved the problem.
    may this post help you
    http://moudhafersalhi.com/2014/04/27/user-profile-property-not-appearing-in-search/

  • Lens profile downloader does not install profile into LR5

    I am trying to install a lens profile for a Canon 400mm 5.6 L lens into LR5. I am using the lens profile downloader 1.0.1 this did install this lens profile to my LR 4 version. It appears to install this lens profile into LR5. However when I look in the lens profile area of LR5, the Canon 400mm 5.6 L profile does not show up. I am running win7 64 bit.

    Do not copy your profiles to two different places.  User-created/downloaded profiles will be ignored in the Adobe-application locations and you don't need to duplicate the Adobe-supplied profiles under the Users folder.  This ignoring of user-supplied profiles in the Adobe app folders started some time during the LR4 series.
    On Windows 7/8 the following folders are used:
    Adobe-supplied lens profiles for Lightroom go under the LR-version\Resources folders:
    C:\Program Files\Adobe\Adobe Photoshop Lightroom X.X\Resources\LensProfiles\1.0
    C:\Program Files (x86)\Adobe\Adobe Photoshop Lightroom X.X\Resources\LensProfiles\1.0 (for 32-bit LR on a 64-bit system)
    Adobe-supplied lens profiles for the Camera Raw plug-in used by PS and PSE and PRE go under a ProgramData location:
    C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0
    User-supplied profiles either created or downloaded go under the Users location and are seen by both Lightroom and the Camera Raw plug-in:
    C:\Users\yourusername\AppData\Roaming\Adobe\CameraRaw\LensProfiles\1.0\Downloaded
    where the Downloaded folder seems to hold all the ones I have download for various camea makes and models, and I don't have to seperate them individually by camera manufacturer although it probably doesn't hurt if you have quite a few of them.

  • Hp C7280 Printing on custom paper size & card template?

    Hello,
     I have a Hp c7280 all-in-one connected to a laptop running vista. I am trying to print some greeting cards on card stock I ordered (5 1/4" x 10 1/2"). I can't seem to get this to work. The size does not seem to be available to select, but surely there is a way to print to a custom size. Help!
     Also, does anyone know if there is a template or the best way to go about print cards with a picture on the front and text on the back?
    Thank you!
    Brandon

    You can set-up a custom size using Printing Preferences > Features > Size.
    Don't forget to give your custom form a name.
    Also take a look at Avery DesignPro 5.4 software.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • HP Print to Fax Device not installed

    I have recently updated to windows 8.1.
    This has seen me have a few issues with my HP Laserjet Pro 500 MFP M570dw printer driver.
    I updated the driver and had a few issues, which were solved by the HP Scan and print doctor tool.
    However in the printer devices window there used to be a printer device which was for normal printing and then the was a device the I could use to fax straight from my applications.
    This fax device is no longer installed for some reason.
    If any one can help me install this device again I would be most greatful.
    Thanks
    Michael

    I have recently updated to windows 8.1.
    This has seen me have a few issues with my HP Laserjet Pro 500 MFP M570dw printer driver.
    I updated the driver and had a few issues, which were solved by the HP Scan and print doctor tool.
    However in the printer devices window there used to be a printer device which was for normal printing and then the was a device the I could use to fax straight from my applications.
    This fax device is no longer installed for some reason.
    If any one can help me install this device again I would be most greatful.
    Thanks
    Michael

  • Trouble printing on custom paper sizes

    I have a project that requires a print on a 5" x 20.5" sheet of paper. I have the MG5320 inkjet printer. I created two of the same images, one with photoshop and the other with word. I setup my page as 5" H x 20.5" W, and tried printing in landscape mode with no luck. The print only prints about 6" of the middle of the image on the leading side of the paper. I have tried various paper settings and orientations, as reversing the dementions. The largest print I can get is on a 8.5 x 11 sheet of paper. I used the rear tray loader. I am working on a iMac running the latest OS. Are these printers capable of printing banner type prints? Any help will help. Thanks

    I'm sorry to say that you won't be able to print to a 5" x 20.5" sheet of paper.  The maximum paper size that the PIXMA MG5320 support is 8.5" x 11.7."  You may want to visit a local print shop for assistance with a banner print.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Maybe you are looking for