Printer properties

How/where do you configure the printers on a machine to indicate that they do or don't support a particular DocFlavor?- so that an application can restrict the printers that can be chosen to those that are appropriate to the job.
I guess the answer will depend on the operating system. My particular interest is in Red Hat Linux.

Hello briancanon.
The issue may be related to the web browser that you are using to access these websites. For testing purposes, please try using a different web browser to narrow down the cause of the issue.
If you continue to have difficulties, please tell us if you are able to access the 'Properties' or 'Preferences' of the MX310 from the Print menu of other programs such as Microsoft Word.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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Administrator cannot change printer properties on "Advanced" tab from "Devices and Printers" on Windows Server 2012 R2

Hello, dear Colleagues.
User with administrators rights cannot change printer properties on "Advanced" tab from "Devices and Printers" on Windows Server 2012 R2.
If to launch "Devices and Printers" on server, all printer properties on "Advanced" tab are inactive (see screen below).
But I can change it manually with "Print Management". Features become active.
The main purpose - to uncheck "Enable advanced printing features" with powershell
scripts.
$erroractionpreference = "continue"
$colPrinters = Get-Wmiobject -Class win32_printer -computername print_server -Filter "Name like 'printer1' or Name like 'printer2' or Name like 'printer3' or Name like 'printer4' or Name like 'printer5' or Name like 'printer6'" # get printers on server and filter with names
ForEach ($objPrinter in $colPrinters) { # get printer details from WMI
If ($objPrinter.RawOnly -ne "True") { # check that Advanced printing fetaures is turned on
Write-host $objPrinter.Name
Write-Host $objPrinter.RawOnly
$objPrinter.RawOnly = "True" # Untick and update the object in WMI
$objPrinter.Put()
It works on Windows 7 workstation, but does not on print server Windows Server 2012 R2 with error
Exception calling "Put" with "0" argument(s): "Generic failure "
At \\print_server\c$\DisableAdvancedPrintingFeatures.ps1:8 char:17
+ $objPrinter.Put()
+ ~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [], MethodInvocationException
+ FullyQualifiedErrorId : DotNetMethodException
Can you help me with that? Look like somethings with rights.
Thank you.

Hello, Alan
Morris.
Thanks for your reply.
I've tried to runs PS Script both locally and remotely, previously running Powershell ISE as Administrator.
I've noticed interesting thing - if to
check "Enable advanced printing features"
manually thru Print Management snap-in, script works fine. But, time to time after some manipulations on print server, this advanced feature returns to enabled state automatically by system, I think. In this case PS Script does not work. Next, if to disable
feature manually again (thru Print Management snap-in),
and enable manually again, PS Script will work. Very strange situation.
Thanks.

While trying to open printer properties, Adobe Photoshop CC stopped working. How can we resolve this?

Hi everyone,
I've some problems about Adobe CC Series. For example, when I'm working in Photoshop then try to open printer properties, Adobe photoshop cc stopped working. Illustrator and InDesign have same problem. I've not got this problem in Adobe CS6 Series. Can you help me pleae?

Hi Gguadagno,
For the problem that the issue is not happening on a different Account, Adobe does have a KB trying to save your orriginal account:
Windows:http://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account-2. html
Mac: http://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account.ht ml
Folowing these steps should actually result in either that you are able to work on your original Account, or that you at least did everything possible (according to Adobe) to save your account.
You should not be required to use a Second Email for using Photoshop, This does not make much sense, Your AdobeID and OS Account are (or at least should) not (be) linked to eachother.
Hopefully this will help you to work with the original Account again.

Issue with Print Properties button not responding in Adobe Reader 10.1.10

We've recently been upgrading Adobe Reader 9.4.4 to 10.1.10 and started having a few reports of the Print -> Properties box in Adobe Reader not responding. When this happens Adobe Reader will crash if you click on the Print button. If you go into Devices and Printers and try and access the Printer Properties you are prompted to install the driver for the device. It does seem to be quite random, it will work fine for days and the suddenly happen. I've done testing and have been able to get it happen by opening Outlook, Word or Excel but it is completely hit and miss. Sometimes the issue will happen and other times no matter how many times you open and close the various applications it's fine.
Fortunately it only seems to be an issue when accessing Properties, if you just print there are no options which is probably why we don't have more complaints. Unfortunately this didn't come to light until we'd rolled it out to 2000+ machines across 8 locations.
So far I've tried the following:
1. Upgraded to Adobe Reader 11.0.9 and same issue
2. Created a test print queue using a different print driver (my machine has a different driver again and is using a different print server)
3. Uninstalled a number of applications that have caused us issues with Office 2010 due to dodgy addins (Workshare and HP Filesite)
4. Rolled back to 9.4.4 and seems OK. Problem here is that they receive PDFs in formats not compatible with older than X.
System is Windows 7 Enterprise SP1 32bit, Office Professional 2010, printing is to Ricoh Equitrac (Follow You)
Anyone have a fix for this or come across this before. I'm going to try testing with a Postscript driver to see if that helps, which is the last item on Adobe's troubleshooting list.

Select a PDF file, CMD+I, check the Open With section, and ensure that AR is selected. If not, then select it and click on the Change All button. Alternatively, select Preview, which is my default PDF reader.

How do I change the default paper size in Firefox if Printer Properties does nothing?

I print on different including a receipt printer with roll paper.
I had to reset Firefox yesterday because of a bug, and then changed the Printer Properties to be able to print again in the right format on the receipt paper. But now everything I print from Firefox (even when I change the paper size to Letter on the Printer properties for the regular printer) is in the receipt paper format (long and narrow.) When I do Print Preview, I can see that the paper looks like the roll paper, even if I'm trying to print on letter size.
I tried resetting both printers with about:config, I tried changing in the printer properties for both printers and nothing works.
Is there a way to change the default paper size in Firefox?

Hello,
My understanding is that Firefox uses the global printer settings. I am not familiar with the Windows 8 interface, but can you change the printer settings in its Devices and Printers and see if it changes the default for Firefox as well?

Cannot change printer properties when printing PDF files in IE8

Whenever I try to print a PDF file displayed within IE8, I cannot change the printer properties from the print dialogue box. the properties button appears as if it as if it is active because it visually confirma a click; however no properties dialogue box appears. printing html from IE8 works fine.
If I save the PDF to desktop and print from there, I can change properties fine.
Running Win7/64; IE8 (32 bit version). Another PC in the household, also running Win7/64 and IE8/32 does not exhibit this problem.
Printer is Officejet 6500 E709a connected to local workgroup via ethernet cable; I have uninstalled via add remove programs and reinstalled the printer software from the HP CD. It did not help.

I cannot access 'properties' for my hp1536dnf mfp.

Acrobat Pro 9 - Chose Greyscale in print properties, but it is not changing it to greyscale

Acrobat Pro 9 - Chose Greyscale in print properties, but it is not changing it to greyscale. I tried to go through all the settings, but I cannot figure it out. I am printing a color PDF document to a greyscale document.
Not sure if I am in the correct community group.

thank you for this post. It still works and is a required "fix" as of Oct 2010.
Somehow, in my network adapters, a wireless adapter called Microsoft Virtual WiFi Miniport Adapter was there (this may have something to do with the virtualization abilities of Windows 7). Anyway, I disabled that by going to
Network and Sharing Centre -
Change Adapter Settings, and then
right clicking on it and
choosing disabled.
Next thing I knew Adobe Updater was checking away merrily.

Cannot change Printer Properties in Word 2010 with J6480. Properties revert to default setting

When I attempt to change Printer Properties in Word 2010, they simply revert back to the default setting. I am unable to use the Printer Properties within the Word 2010. If the default is grayscale, that is all the printer will print unless I change the default setup in the Control Panel. It appears to be an incompatibility with Office 2010 software as other programs allow the change of Printer properties.

I have the exact identical problem. Brand new printer (HP PhotoSmart C4780) on a brand new PC (Windows 7). I cannot access the printer properties dialog box when the PDF file has been opened in an embedded Adobe Viewer window in Internet Explorer.
When I select [Print] from Word or Adobe Viewer, or anywhere else, I can then press the [Properties] button and it opens the printer properties just fine.
But if I open a PDF document through Internet Explorer, clicking on that [Properties] button doesn't do anything. No error or anything. If I press the [Save] in the Adobe Acrobet-embedded Internet Explorer window, it too does nothing. This leads me to think it is an Adobe Acrobat issue. However, I have found nothing in their support forums on this topic.
Does anyone out there have any ideas?
Scott

Print properties fail, Dell A920 printer. I require B&W prints only

I cannot access print properties on my Dell A920 printer so as to select B & W prints only. Their is no error on the older Firefox 3.6 and MS Explorer, and my printer works fine with these browser systems
My error message reads on the current Firefox browser:
function address caused a protection fault (exception code OxCo0000005) The application sheet pages may not function properly.

The ColorSync setting will not change the color or b&w setting. There must be another menu where you can select color or b&w.
In theory this setting would be located in the same location on both Mac's. But if you used a CD to install the 10.6 driver versus downloading the 10.7 driver from Apple, then the color setting could located under different menus.

Printer Properties Flashes and doesn't open

Hello Everyone,
I am working in domain network and i had connected HP M1530 MFP shared printer. The printer is well connected and showing online but, when i try to click on properties after using Ctrl+P it was just flashing once and not opening the properties.
any help will be appreciable.
Regards,
Prakash

What happens if you open the properties under "Devices and Printers"?
What happens if you open properties by Ctrl +P, right click the printer>run as administrator>properties?
It can be related with permissions, please take a look of this link
Why can't I change the printer properties?
http://windows.microsoft.com/en-in/windows-vista/why-cant-i-change-the-printer-properties
Regards
Yolanda Zhu
TechNet Community Support

Print Properties must be set Twice for changes to take effect

When I set anything in Print Properties, in Acrobat or Acrobat Reader, the first time I exit the Print Properties box, by selecting Ok, the changes are not reflected in the Print dialog box.
If I go into Print Properties again, and just click Ok again, then the chages are applied.
How do I make the changes apply on the first try?

One other note: when I print the test page, it still indicates that the media size is 4x6:
(notice that you can barely make out the full size Windows print test page on the other side of the paper, so it's not a printer issue)

Print Properties Buton Won't Open

I want to print a coupon online & when I go to File, Print, Properties, the Properties Button is Enabled & Highlights but the window won't open??? Please help! Thank You! ;-)

Yes, the printer is selected in the Name:.
Yes, the Status: does show it's Ready.
And, finally the Print to file is not selected.
I should have done this to begin with before I asked the question, but I went ahead and restarted Firefox and it solved my problem. Thank You so much for your help, though! ;-)

Print Button Widget disappears if print properties is cancelled

Hello All,
Maybe I am doing something wrong, but when using the Captivate 5 print button widget the button hides when the clicked. The print properties panel appears. That all makes sense (the button does not need to appear in the screen print), but if the user cancel the print job without actually printing it, then the button does not re-appear... This seems like a major flaw.
Has anyone successfully used this widget dispite this flaw or have any idea why it is not displaying again if the print dialogue box is cancelled out.
Thanks,
Michael
www.vtrainingroom.com

Hi,
This issue is reproducible. Can you please log a bug for the same? Below is the link :
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=5
Regards
Chinmay Baid
http://blogs.adobe.com/captivate

Enabling printer properties during printing

Hi All,
How can i enable printer properites button during printing, users want to change the print format and print options like potrait or landscape which can be selected form print window properties button.
The change must not reflect the global users , only independent users who wants change in formats.
I have tried giving the new string value in regedit in windows under SAPLPD -> in client system propertychange allowed =1, still same result.
Please suggest ....
Thanks,
Subhash.G

Hi Subhash
have you solved this issue?
I am having it now and I cannot find a solution. We want to be able to change
the printer properties if necessary just before printing, yet the "Properties" button is disabled
regards
Corrado

Adobe Reader X cannot respond to printer properties number of copies issue

Hi to all!
I have an issue using Adobe Reader X 10.0.1, 10.1.0, 10.1.2, when select File > Print > Page Handling: Copies = 1, click Printer Properties > Page Setup, specify eg. Copies : 5, it print 1 copy only instead of 5 on Windows platform.
Happen to a number of printers, eg. HP, Epson, Xerox, Canon, Brother printer, etc.
For some reason, Adobe Reader X cannot respond to the No. of copies specified in the printer properties.
Anyone have any solutions or workarounds to solve this issue besides specifying Adobe Reader X : File>Print>Page Handling: 5 copies?
Is there any website, forum, supporting documents, with regards to above scenario?
Please kindly advice, thank you in advance!

Hi LoriAUC,
Sorry for the late response!
The users had a habit of going into the printer properties to specify other printer options eg. 2-sided printing, manual feed printing, heavy paper, etc... besides the number of copies inside the printer properties as well. Therefore, they prefer to do all the various changes in the printer properties instead of changing it at the Adobe Reader dialog.
The same method were applied by all the users in Adobe Reader 9.4.7 and there were perfectly no issue at all! All the network printers (23 different brands and models in the network) responded to the printer properties "number of copies" accordingly.
It seems that Adobe Reader X dialog Page Handling: No of copies, cannot synchronise and recognise the "No of copies" specified in the printer properties. This symptom was tested and found to be the same behaviour for different printer manufacturers. Wonder if there is a bug with Adobe Reader X as this issue did not occur for Adobe Reader 8 and 9 versions. The users were using Reader 8 and 9 versions before and there were no complaints until it was eventually all upgraded to Reader X, starting from 10.0.1, 10.1.0 and now 10.1.2.
What do you think could be the cause?

Adobe Print Properties Issue

I am having an issue with the print properties being extremely delayed when hitting the print icon on Adobe Reader XI. I reverted to Adobe X to see if that would fix the issue, but it did not. I am running adobe reader XI on several (32) different Terminal servers that are on a Windows Server 2008 R2 operating system. I also have a server running Adobe Pro that is used by the people that have been assigned licensing for it. Both are displaying the same issue. Sometimes the print properties can take as long as 4 minutes to appear after hitting the printer icon. Once the print property is open, the file prints normally. The printers are all networked and running on a print server running the same OS as the terminal servers. I have unmapped the the printers and remapped them as well while troubleshooting.
Thanks for any help you can give me.

I am having an issue with the print properties being extremely delayed when hitting the print icon on Adobe Reader XI. I reverted to Adobe X to see if that would fix the issue, but it did not. I am running adobe reader XI on several (32) different Terminal servers that are on a Windows Server 2008 R2 operating system. I also have a server running Adobe Pro that is used by the people that have been assigned licensing for it. Both are displaying the same issue. Sometimes the print properties can take as long as 4 minutes to appear after hitting the printer icon. Once the print property is open, the file prints normally. The printers are all networked and running on a print server running the same OS as the terminal servers. I have unmapped the the printers and remapped them as well while troubleshooting.
Thanks for any help you can give me.

Printer properties

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