Printer says it needs to connect to update HP instant ink status
My HP 8610 just started complaining that it needs to connect to update HP instant ink status. When I try to have it connect, it says there is no internet connection.
However, I have solid connection light, I can get the network info from the printer just fine, I can even print stuff from apps on the printer. I just can't print anything from my PC.
I am still using the cartridges that came with the printer.
I've been having the same problem. HP - How about letting us know that you're aware of this problem and when it will be fixed.
Thanks
Similar Messages
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Re: Printer says it needs to connect to update HP instant ink status
I'm having the same problem. It will print from the computer but only after I press the ok button on the printer (mine is an Envy 4500). When I look online at my intant ink status it can't connect to the printer and hasn't registered any prints I've done over the last couple of days.
I wonder if this is a problem at the HP end, rather than with our printers.Hey @sheap,
Welcome to the HP Support Forum.
I understand you're getting an error status regarding your Instant Ink service when using your HP printer. I would like to help.
With respect to the prompt that you're seeing, I recommend you call our Cloud Services at 855-785-2777. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you for posting in the HP Support Forum and have a great day!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping! -
How do I turn of the "Connect printer to update HP Instant Ink status" message?
I initially signed up for the HP Connected program but had to discontinue when I lost my internet connection. The Wi-Fi still works. I replaced my Instant Ink cartridges with the appropriate new non-Instant Ink HP ink cartriges. The printer works, but before each job prints I have to walk over to the printer the touch screen and depress the "OK" button to remove a warning message which state: "Connect printer to update HP Instant Ink status." How do I turn off this message so that I can print without having to respond each and every time? In addition to replacing the original Instant Ink cartridges, I have done "hard" printer restarts (with off and on switch), tried restoring the factory settings via the touch screen system settings, turned off the internet connectivity and turned off all the Alert Settings in the HP Utility. Help!
Hello , Welcome to the HP Forums, and thanks so much for posting! I'd like to help you with the message you are getting on your HP officejet Pro 8620 e-All-in-One printer to connect to the Instant Ink server. What it sounds like, is that there have been pages printed since the printer last connected to the HP Instant Ink server. If you cancelled your account AFTER the printer's last connection to the internet, the printer would have no idea that the account has been cancelled. I'd recommend contacting our Cloud Services support at 1-855-785-2777 for further assistance. Hope this helps!
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I have an ipad 2, yesterday I updated my ipad going in to settings software update, then the ipad went into resore mode saying it needs to connect to itunes. I did that and itunes said it was goingo to do a resotre and I lost all my info, pictures, contacts. Is there a way to recover all my info?
You should be able to reconnect to iTunes and then you should see an option to restore to your ipad from your last back up in iTunes.
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My phone says it needs to connect to iTunes. I do this and it will not update or restore factory settings?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
i was trying to update my iphone and it downloaded the software but when it went to install it it turned off and wont turn back on and says i need to connect to itunes and ive tried but itunes doesnt recognize its there
Connect in recovery mode and restore, as described in this article:
If you can't update or restore your iOS device -
i've just updated my phone but its now saying i need to connect to iTunes, when i do this i need to then restore my iPhone and update. however iTunes is saying theres a problem downloading
Hello there, lucyhumphrey.
The following Knowledge Base article offers up some great steps for getting your iOS device updated in iTunes:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If there's still an issue connecting to iTunes then this article may provides some practical steps to try:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Anytime i try and eprint from my ipad the printer says i need a proxy server and code?
Bought new Photosmart 6510e all in one. Set up went well including wireless internet setup. When I try to use my ipad and send document to print the printer says I need a "Proxy server name and code" I don't know what this means or how to find this server?
What can I do to get this going?The computer I have is an Acer with Windows Vista.Hello Manny12,
I would start but suggesting you power cycle the printer. You can do this by following these steps:
While the printer is still on, unplug the power cord from the printer, leave it unplugged for 30 seconds, then reconnect the power cord to the printer. Once plugged back in the printer should power on automatically.
You also may try restoring the network defaults and re-connecting your printer back to your wireless network. If you are still experiencing issues you may also want to disable and re-enable Web Services.
If you have any further issues or questions you can reply to this post and I will try to assist you.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP. -
My Personal security code was entered incorrectly too many times by my child and now it says I need to connect to itunes to resorer and unlock IPad. Not sure what to do.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iOS- Forgotten passcode or device disabled after entering wrong passcode
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
4. iOS- Understanding passcodes
5. What to Do If You've Forgotten Your iPhone's Passcode
6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
7. Restoring iPod touch after forgotten passcode
8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
Forgotten Restrictions Passcode Help
1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
If this method does not work, then you will need to fully Restore your
device as New -
My Ipad is saying it needs to connect to itunes but when i go onto itunes it says it can only be restored but it will delete all my memory. HELP!!
No other choice, you have to restore to use your iPad.
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Hi,
I Would like to know what I need to do to make work iWork"09 with my portable which has mac OS Lion 10.7.5 ; it does non open it because it says I need to do some updates but how can I do it if it does not open it ?
Thank YouWILL ANYONE ANSWER MY QUESTION? WHAT DO I HAVE TO DO TO GET A REPLY FOR MY CONUNDRUM/
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When I want to get an app, an error message comes up saying I need 3.0 software update. How do I get my ipod updated in itunes, when itunes says my ipod is already updated?
OR if I cannot update to software 3.0, how can I find apps that will work just for my ipod touch?It sounds like you have a 1G iPod Touch, in which case you can only upgrade to iOS version 3.1. Here is a link to purchase the update.
http://support.apple.com/kb/HT2052
B-rock -
Just returned from holiday and my ipad can no longer detect my air printer, although working fine prior to that.
Have tried switching both off and on again - no luck.
The printer says that it's connected to my wifi as does the ipad.
Would appreciate any suggestions as I have found it very frustrating trying to get any help from the HP support sites.
Thank youYou're welcome. It's amazing how many problems can be sorted out simply by restarting ALL devices involved. That's my first troubleshooting step when I have issues like that - restart everything and try again.
I'm glad that it worked for you. -
I have clicked in the App Store icon and when I have attempted to download there is an error message. Saying I need to connect to the UK store, not the US store, how do I do this?
Switching an iTunes Store account to a different country
http://www.ilounge.com/index.php/articles/comments/switching-an-itunes-store-acc ount-to-a-different-country/
Cheers, Tom -
Every time I open an app a box appears saying I need to connect to iTunes to receive push notifications. I go to iTunes and I'm already logged in,so I'm not sure what to do. Can anyone help?
Use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.
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