Printer says jammed but there is nothing in it. Cannot get it to print.

Product Name: psc 1350 all in one
Oerating system: Windows 7
Error message: Paper jammed
Was trying to print an envelope - this %^&* thing never does that right. Now it says it's jammed, but nothing is in printer. I have removed the back - I have turned it off and back on - I have disconnected it from PC, turned it off, reconnected it and turned it back on. Nothing is doing any good.

I have checked the printer. There is no paper. I have cleaned it, unplugged it, turned it off and on, run the HP printer test. It continues to say there is a paper jam. I've looked at all parts with a flashlight. There is no paper in there! It still continues to have the "paper jam" symbol and won't print.

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Printer says jammed but there is nothing in it. Cannot get it to print.

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