Printer says to remove and check cartridge

I have a 2110xi all in one printer...Cant this message off of machine...I have removed cartridges but it still does same thing

Give this a try:
With the power on, remove the cartridges. Take care not to spill ink where you set them down temporarily. Leave the access door open and remove the power cord from the printer, again while the power is still on. Wait at least 30 seconds, while waiting see if you can gently sop up some of the ink from the stalls with something like a swab. Then reconnect the power cord to the printer and turn it on. Install each cartridge one at a time, closing the cover between each one and waiting for recognition of each by the printer. 
It is possible that the black cartridge could have leaked until empty, so it may need replaced. It is also possible that the ink that leaked could be interfering with the electrical contacts which is why I suggested cleaning that area. Hope that helps.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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  • Printer Error: Remove and check cartridge on right.

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    Check out this post in this forum and see if this helps.

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    Hi
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  • Remove and check cartridge on right error message on 7410 all in one

    I recently changed the black ink cartridge in my 7410 all in one printer. After changing cartridge it gave me an error message of " Remove and check cartridge on right". I have tried removing and reinstalling , cleaning connection points with clean damp cloth (water) and still cannot get error message to go away.
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    NoProblemAtoll wrote:
    I know this is an older thread but being it is a top Google result associated with the "Remove and check cartridge on right" error it justifies adding a helpful suggestion for other.  Our findings have been HP Printers are very biased against refilled \ recycled cartridges.  I own a total of (5)x HP 7310 and HP 7410 printers in my IT Consulting office.  These are feature rich MFP’s with an abundant supply of ink available at generously economical prices.  On the face of it, it sounds like a good reason to keep a bevy of last gen printers around. EXCEPT the printers work great with the $30-$50 brand new HP brand 96 cartridges from Office Depot or Staples.  Unfortunately if you try and buy some recycled cartridges off ebay the Printers detect the recycled\refilled cartridges as a previously depleted HP cartridge that may not be genuine and the units suddenly turn on you.  Miraculously the "Remove and check cartridge on right" only manifests itself with non-HP brand cartridges or cartridges that have been refilled.  (We have even tried to re-fill out own refreshly depleted cartridges with like results.)  Think of it as an HP service reminder conveying you forgot to pay HP their $30-$50 profit on your ink this go round.  Remember you need HP Branded ink cartridges (HP = Homogeneously Proprietary).  It’s like an intention flaw written into the firmware.  Best guess (purely on conjecture) is there is a check in the firmware/drivers for if the cartridges has been previously installed, previously depleted, max install count, and expiration date validation.  If it encounters a condition it doesn’t like you get this nondescript error.
    [advertisement snipped]
    The above post is filled with conjecture and speculation, but is not based on fact.  The Officejet7410 is not programmed to reject refilled/reman cartridges.  It will check cartridges electrically for various things and will reject cartridges that fail.  Typical failures would include a cracked printhead (caused by rough treatment - dropping the cartridge even a few inches for example), or open electrical connections caused by   debris on the cartridge contacts.  Cleaning the cartridge contacts as shown in the document here may resolve the issue in case of poor electrical contacts.
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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Remove and check cartridge on a psc 2110

    I have a psc 2110 all-in-one // I am getting the "remove and check cartridge message" - I have removed - cleaned - put back same message - I have replaced with new cartridge (HP Brand) .... started the alignment process - went to print the alignment page - printer froze - stated in "busy" status for 30 minutes - I unplugged and plugged - now I am back to - "remove and check cartridge message" ....

    Hi there reneolson, welcome to the forums
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    If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
    Have a great day!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • My photosmart 2610 has an error message "Remove and check cartridge on right"

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    Hi ruf,
    Check this article and see if this can fix your printer - Remove and Check Cartridge
    Hope this works for you!
    ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
    Cheers!
    * If this post has helped you, the White Kudos star on the left is a great way to say thanks!
    * Please mark Accept As Solution if it solves your problem so other users can benefit as well.

  • Re: Remove and check cartridge on right.

    I own an Officejet 7310 All in One. I have received an error that reads "Remove and check cartridge on right". After removing and inspecting the nearly full black cartridge, I could not identify any abnormalities. After reinsertion, the error returns. Perhaps I don't understand what is meant by "check". Please help.
    Ralph Sellers 

    The document here may help resolve the "remove and check" error.  The photo in the post here may be helpful in checking for damage to the x-bias-spring.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Error message: "Remove and check cartridge"--what should I do? (officejet 6110xi all-in-one)

    I got a printer (as above) in a yard sale.  When I first turned it on, it had an error message: "Remove and check cartridge".  I pulled out and looked at the cartridge, nothing seemed wrong (except perhaps the mildly inexplicable twist tie). Then I tried cleaning the contacts, did a hard restart, and looked for damage to the flex (there was none I could see), as suggested here: http://h30434.www3.hp.com/t5/Other-printing-questions/Need-help/m-p/71/highlight/true#M8
    Still no love.
    What does it want me to do?

    Hi,
    Try this link
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00054462&cc=us&lc=en&dlc=en

  • What the bleep does "Remove and check cartridge" mean? (officejet 6110xi all-in-one)

    I got a printer (as above) in a yard sale.  When I first turned it on, it had an error message: "Remove and check cartridge".  I pulled out and looked at the cartridge, nothing seemed wrong (except perhaps the mildly inexplicable twist tie).  What does it want me to do?

    Hi,
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  • Error message: "remove and check cartridge on right." photosmart 2610

    I installed two brand new HP cartridges (color and black) in my Photosmart 2610 all-in-one about 1 month ago and they were working fine but now I get an error message asking me to "remove and check cartridge on right." When I check the cartridge (black), it looks fine but the error message won't go away and the printer won't print. Suggestions?

    I had the same problem, I have tried resetting with #6 or #3, cleaning.
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    What was my surprise when at number 3, it started printing !
    And then, everything came back to normal !
    Super cool !
    Hope this works for you !

  • "Remove and check cartridge" error message

    My Dell Latitude died.  It was hooked up to my hp psc 2110 all in one printer.
    After completing the set-up basics on new laptop, I downloaded the drivers for the printer successfully.  A test was successful. 
    Next day, I tried to print.  The printer told my laptop that the ink was low.  Installed new cartridge; hit enter to align.  It went all the way through alignment, but would not print.  Instead it posted the scrolling message “Remove and check cartridge”. 
    I removed and reinserted the cartridge and nothing changed.  Same message. 
    Expensively (I really needed to print), I inserted a new cartridge.  The printer started to align the cartridge.  At the second bar it froze.  I watched the two unchanging bars for twenty minutes. 
    Since then (in this order) I have:
    Turned off the printer for ten minutes and turned it back on.  It started scrolling (?) “Remove and check
              cartridge” 
    Uninstalled then downloaded the drivers and tried all again.
    Left everything off for forty-eight hours.
    The troubleshooter from the computer couldn’t identify the problem, but said the toner was fine.
    I could not print a self-test report because no matter what button I push nothing changes.
    Opening and closing the top section (in order to replace cartridge) makes the cartridge move, but does
                   nothing to the message.
    http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=1
                   10&prodSeriesId=295848&prodTypeId=18972&supportTaskId=42089  does not have this error
                   message
    Looked at and tried all suggestions on HP forums.
    The three little green lights (best, normal, fast) flash together.
    It still only scrolls “Remove and check cartridge”.
    I have not hit it.       I am out of ideas.           I cannot afford a new printer.
    PLEASE HELP.   (Please keep it clear and simple.)
    hp psc 2110 all-in-one printer · printer · scanner · copier   MY342F5744    C8644A   Made in Malaysia
            (inside:    MY342F5744    C8644-60002)
    Windows 7
    Toshiba Satellite L770
    Thank you.

    I, too, gave up, and purchased a new cartrige.  At least for me it did the trick. 

  • My HP2575 give's "Ink Cartridge Problem - Remove and check cartridge on right"-error

    Hello,
    I have a HP photosmart 2575 all-in-one. For just a couple of month's I use my black 339 cartridge and suddenly it give the error "Ink Cartridge Problem - Remove and check cartridge on right", with means the black cartridge. I always use original HP cartridges and have never filled them by myself or other people. Because the expire date is just a couple of weeks late, HP won't support me.  For now I put a new cartridge in the printer, with works fine. How can I solve this problem with my cartridge? It has enough ink for many prints to make, so I don't like to throw that away. I hope you can help me with tis matter.
    Thanks a lot.

    Hello Tom_Heitbrink. I have located a document you can follow to troubleshoot your issue. Let me know your troubleshooting results after following the document. I'm only here to help!
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00427221&cc=us&dlc=en&lc=en&product=441240
    Mario
    I worked on behalf of HP.

  • Remove and check cartridge on right

    I own HP Officejet  7310 all-in-one. Yesterday the above message appreared when I turned on the printer and tried to print . I took out the cartridge and then reinstalled it. The message did not go away. i turned the printer off and on again; message remained. I then put in a new cartridge. Same message. I have no idea what to do.

    waynewal wrote:
    Having same problem. Finding that in other web sites HP has programmed the system to remember only 2 ink cartridges. apparently the only way to solve this after cleaning does not work is to disassemble and remove the battery, wait a while, then replace battery and reassemble the printer.
    There is a lot of misinformation in "other web sites".  Neither the Officejet 7410 or the Photosmart 2610 series printers have a battery in the printer. The memory stores information about the most recent cartridges, but this information is only used to determine ink levels and the need for alignment, it has nothing to do with the "remove and check" message.
    Try cleaning the cartridge contacts as shown here
    (for a different cartridge, but similar).  If that does not help check
    the spring and make sure it has not become dislodged and damaged the
    flex as shown here.  If the flex is damaged your printer will require service.
    Regards,
    Bob Headrick, Microsoft MVP Printing/Imaging  
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • My hp psc 2210 gives message remove and check cartridge, i did, there is nothing that looks wrong,

    I look inside around wehre the cartriges go and didn't see any loose springs etc. If i remove the left cartridge, it still gives the same message, if i remove the right catridge, it tells me to insert the right cartridge.  
    The only function that I am able to do is scan using the comptuer.  (not able to copy or fax, or print)
    When this message first occured, the printer made a clunking noise,  That noise, does not always repeat when attaching the power cord, but the message always is present.
    Appreciate any help you can provide.
    the ink cartridges are farily new and full and hp.
    the id's on the printer are:
    MY310F75DX
    C8654A
    IC 4660-Pl5MO201
    C8654-00019
    the id's on the cartridges are:
    22 Tri Color
    2011/09/05  S
    L10 2 14:45:14
    21 Black
    2011/09/08 Y
    L05 1 06:59:20
    Thanks
    Ashwin1980

    Remove the right cartridge and clean the contacts on the cartrdige and printer as shown in this page.  If that does not correct the issue you will need a new cartridge, check the warranty for your current cartridge as shown here.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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