Printer screen is unreadable so can not use copy feature

Question

Printer display is nothing but vertical bars of different shades of grey and widths.  Therefore I cannot use the copy function. Well actually I can by guessing where to touch the scan function and number of copies.  Since the display is unreadable I can print and scan from PC but not copy.
Is there a way to control (use) the "copy" function from my PC?

Answer 1

Hi @bartie2, 
You can not copy from the PC, but you could scan, then print.
With regards to the condition of the screen, do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause.   Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.
Let's perform a hard reset. To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in.
I hope that if you can not get the screen working, that scan then print is a viable work around for you to make copies.
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Sunshyn2005 - I work on behalf of HP