Printer selects wrong paper size

when I sent a document to the eprinter it selects photo paper instead of typing paper. How do I correct this? I have changed the preferences to no avail

Why type of document is it that you are sending. By default our ePrint servers will print a photo on 4x6 and a pdf or .doc on a 8.5x11. As of the moment, there is no way to change this.
M. Moss
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I cannot select the Paper Size when I try to print with HP Photosmart B110a with Windows 8.1 64bit

I cannot select the Paper Size when I try to print with HP Photosmart B110a
The same printer was working OK with my old PC with OS Windows 7
However I got a new PC with OS Windows 8.1 64bit
I installed the new driver for HP Photosmart B110a that I dowloaded from HP site. Driver forWindows 8.1 64bit.
In addition to not being able to chose the paper size, also when I go to Printer Properties in Options, all the characters are non-ascii.
Do you know what may be the problem?
Thank you

Hello Nanu64,
Welcome to the HP Forums.
I see that you are having some issues when attempting to print from your computer.
I also see that you stated that not all the options are available in the printing preferences options. This could be because the installation was not complete or it failed.
I suggest that we do a complete uninstall/ reinstall as well as some additional steps.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If you have the printer connected to the computer with a usb cable, please remove the cable from both ends and leave it disconnected until further notice.
The next link that I have for you will give you detailed instructions for Uninstalling the Printer Software. Once the uninstall is complete, reboot the computer so that the changes take affect.
When the computer is back up and running, please disable any firewalls or anti virus protection you may have running. We don't want anything getting in the way of the reinstall.
The following download is the HP Photosmart Full Feature Software and Drivers. Save this download to the desktop of the computer so that it creates its own icon. This will make it easy for us to find when the download is complete.
Double click the new icon and follow the installation instructions. The installation will give you connection options (Wireless , usb or Ethernet), if connecting usb, please wait for the prompt to connect the cable. Connecting the usb cable before hand can cause an issue with the installation.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

How do I get OS X to ask printer for custom paper size

I am printing postcards. These are 1/4 of a letter sheet, or 5.5" wide x 4.25" tall.
I have a commercial grade HP Laserjet 4350, and I've configured that size in its custom menu for tray 1 (the envelope feeder tray). The printer is happy.
I've also set a custom paper size in the MacOS, that I've called "Postcard Quarterpage" and I have that selected in the print dialog. In fact I made it default.
However, under Paper Handling, it says "Destination paper size: Suggested paper: US Letter" and this is greyed out. If I check "Scale to fit paper size" which I Do Not Want, then I can pick a variety of sizes. However my custom size is not in the list.
This happens on all applications, so it is definitely OS X Mountain Lion (latest patch).
Anyway, the upshot is MacOS requests US LETTER size from the printer, so the printer goes "Take this postcard stock out and gimme US LETTER". The printer can detect paper sizes. If I try to give it postcards anyway, it blows an error and won't print, which is what it should do.
How do I get OS X to tell the printer "Gimme 5.5x4.25" like I've instructed it?

Hi there Wolf!
I have a couple of articles here that I believe will help you out with your question. First, here is an article with some information on custom paper sizes:
OS X Mountain Lion: Manage custom paper sizes
http://support.apple.com/kb/PH10748
Note that in that article, it states:
Custom paper sizes aren’t available for some printers.
The reason for that is because this is controlled by the driver for the individual printer. You will want to make sure you have the latest version of the printer driver installed on your computer. More information on this can be found in the following article:
Printer and scanner software available for download
http://support.apple.com/kb/HT3669
It might also be helpful to reset your printing system to see if that will resolve the issue. More information on this process can be found here:
Mac OS X: How to reset the printing system
http://support.apple.com/kb/HT1341
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Selection of paper size

i have to create sap script on free printed layout.preprinted paper size is 8.5*12 inches so in se71 basic settings , form page which page format i required to select .
ex .dina4 or dina3 like so... which page format is suitable for 8.5*12 inches .
but dina4 is taking 8.5*11 inches .
so i want 8.5*12 inches which page format is suitable.
my basis consultant is not able to give the solution.
if any one gives answer i will appreciate them.

Hi Rao,
Please don't open new thread.. Try to reply in the same thread.
Now for your Scenario you need 8.5*12 inches,
Check table TSP08( Paper formats). It contains all the list of page formats.
Check in all units for example 8.5 * 12 inches ==> 215.9 * 304.8 MM or GOTO SPAD and create one for yourself.
Then in your SAPscript use the desired page format.
Reward points to all useful efforts.
Regards,
SaiRam

Konica Minolta magicolor 7450 Unable to print to Custom paper sizes

Hi
I have a Konica Minolta magicolor 7450 laser printer that (since switching to mac from windows) is unable to print to Custom paper sizes (entered in the print dialog box from within photoshop CS3) and nothing will print from illustrator CS3 at all.
I have OS 10.5.2 with the 10.1 photoshop update, and the 13.0.2 illustrator update.
When I use to use windows xp & photoshop CS2 I didn't seem to have trouble with this function, but since jumping over to mac & CS3, I can't print on any paperstock other than the defult sizes listed (which it dose perfectly) - I've re downloaded & installed the printers driver, downloaded & installed a firmware update for the printer and tried printing with a network cable & usb cable - all with no luck. I've also tried entering in the custom paper size in the printers LCD panel & setting in as default but it still wants to print on A4 or A3 paper...
Any ideas out there would be appreciated!

so I've been pulling my hair out for 2 days & nights now trying to figure out why I couldnt print on custom paper sizes - I've just now hit the "help" icon in the print dialog box and found this:
"Creating a custom page size
If you want to print on unusual size paper, such as an odd-size envelope or card, you may be able choose the paper’s size from the Paper Size pop-up menu. To find the Paper Size pop-up menu, choose File > Page Setup, if available. Otherwise, choose File > Print.
If you can’t find the size you need, you can create your own custom paper size.
To create a custom page size:
Open the document you want to print.
Choose File > Page Setup, if it’s available. Choose Page Attributes from the Settings pop-up menu, and then choose Any Printer from the Format For pop-up menu.
Choosing Any Printer ensures that your document can print on any printer that supports the paper size you select.
If Page Setup is not available, choose File > Print.
If the Print dialog contains only two pop-up menus and some buttons across the bottom, click the disclosure triangle beside the Printer pop-up menu.
Choose Manage Custom Sizes from the Paper Size pop-up menu.
Click the Add button.
Type a name for the paper size.
Enter values in the Paper Size and Printer Margins field."
All I had to change was the "any printer" setting from my (konica minolta) printers name to "Any Printer"!! now my custom paper sizes are printing fine and dandy!! phew!!!!!!!!

I am unable to select the correct paper size when printing photo's in iPhoto 11. When I select the paper size in the custom window for 4x6 prints the prints only appear on an 8 1/2x11 page. My Mac is a year old iMac running 10.8.2.

I am unable to print 4x6 photo's using iPhoto 11. When I do they only print out on lettter size paper even though I enter 4x6 in the custom window in the print size menu. My older Snow Leopard system using iPhoto 9 the paper size window offered a 4x6 paper size which worked well.

Selecting paper size in the first sreen tellis iPhoto what papery you are going to use - it does not tell the printer what paper to use - printer specific options on on the last (second or third if you customize the print) screen where you tell the print any specifics like paper source (typically printers need to you tell them where a specific paper is loaded - they do not really know the sizes in each paper tray)
LN

Can't print to correct paper size.

I am using an HP Deskjet 5440. I want to print to 4x6 paper. I go into iPhoto 6.0.6 and set up a picture to print on 4x6 paper (or so I think). I hit preview. It looks perfect. I hit print. It prints about an eighth of the picture (right proportions and all, as if it were going to look right on the paper) then stops and spits it out as if it's finished. Okay, I go into Photoshop Elements and try to print again using that program, this time it prints half the page correctly and spits it out after that. Then I go into Preview. It prints out 3/4 of the page correctly, but there is still white space on the page. What am I doing wrong? I would think that if it looked right in the "preview" mode, it would print out that way. Why is it not printing out to the full page. It's a landscape picture and I select landscape mode, I set it to fill a 4x6 page. In Page Setup I select 4x6 borderless printing. I just want it to look like it does in "preview mode." Can somebody please help me and tell me how to get it to print the entire image on the whole piece of paper? Thanks.

Thank you for the suggestion. I tried what you suggested and it didn't work. I am getting more and more frustrated. I don't know what the problem is. It's affecting all my photo programs though. It's not only happening in iPhoto, but my new Photoshop Elements and in Preview. It just prints out half the picture on 4x6 paper, whether I select landscape or portrait. If I print the picture out on 8 1/2 x 11 it comes out okay in the middle of the paper in 4x6.
Here's more details. I scanned in a bunch of negatives on my new Epson Perfection V200 PHOTO scanner. I used the negative caddy to scan them in. I scanned them in using 3200 dpi and original size target. I imported all the pictures to iPhoto and tried to print some of them out. When I set it up using 4x6 borderless printing, it only printed the picture on half the paper. It looked as if it was going to print correctly, but for some reason the printing stopped at half the page. When I used the other landscape setting it printed out the OTHER half of the picture. So, now I can tape the two halves and make one picture, but not a real solution, is it?
So, I opened up Photoshop Elements, which I also just purchased. I tried printing from there and it still only printed a partial picture. The same result came from trying to print it from Preview. Although, sometimes, the printer goes through the motions of printing and then NOTHING is printed on the page.
Also, for some reason, the black and white photos come out looking as if they've been through some sort of filter, like "emboss" or something similar. What could be causing that?
Here is what I am using:
Intel iMac 20 inch
2.16 GHz Core 2 Duo
2 GB of SDRAM
256 Megs VRAM
iPhoto 6.0.6
Photoshop Elements 4.0.1
HP Deskjet 5440
Kodak Premium Photo Paper 4x6
I have tried various settings and I cannot get it to print on a full 4x6 page. Even when I use constrain or page setup or various combinations.
When I printed out large numbers of 4x6 photos on my old iMac G3 last year using the last version of iPhoto and the same HP Deskjet printer, they came out perfectly. They had been taken with a Kodak Digital camera.
Any help would be appreciated, I get more and more frustrated.

Printing: Selecting a Paper Source

I have a os 10.9 . i am having trouble printing to my dual printer ( brother hl-6180dn)
steps I have taken... any help to fix this problem would be a great help. I print letter and legal from pdf file.
step:1 clicked on fit paper
step: 2 clicked choose my paper source by pdf page size
step 3 click printer
step 4 scrolled down to paper handling
step 5 click on scale to fit paper size
stet 6 clicked on print.
so what am i doing wrong can someone please help me I am getting frustrated
thank you so much

Because you're running Mac OS X 10.9, I've moved your question to the Adobe Reader forum (you posted on the version for iPad/iPhone).

Desktop Printer using wrong paper format

I recently have bought a HP 2605 Color LaserJet. Many downloaded PDFs I print directly via the Desktop Printer icon.
But most of the time the Desktop Printer chooses a wrong paper format so that the top of the page is not printed and on the bottom I have a huge white border.
Any ideas?

This is a known Apple bug, and there's not really a convenient workaround. For pdfs that are different sizes than the default paper size, you can open them in Preview and print them. Or you can try holding down the option key while dragging the document to the printer - that'll bring up the print dialog and you can see if changing the paper size there works.
Hope this helps.

Wrong paper size in Mail and Safari

Since I upgraded to Leopard I am having a problem with printing. I have US Letter set in System Preferences and CUPS but Safari and Mail have 4x6 photo paper selected for some reason. I am using an HPC7180 that worked fine with Tiger. This setting must be changed for each print. There must be a way to designate different default settings for each application.

tpetrini,
I went to both Safari and Mail and looked in preferences and neither have a tab that allows you to enter paper size. However, when you go to Print in both you get the print dialog box (in my case I have a Canon IP5200 as my default printer and that is where paper size shows up and my default is set at letter size. Therefore it would lead me to believe that somewhere on your print dialog there should be a place to set default parameters for printing.

Can I print to different paper sizes with AirPrint and Safari?

I am the organizer of a trade show coming up.
We are using a web based registration system for attendees.
To print the attendee badges, we simply log in to the site through the net, and print them. I have an HP CP1525nw loaded with 3x5 index cards that will slide into the badge holders.
When printing from the Mac, I simply go to Page Setup, set the paper size and orientation and print.   It works great.
However, we would love to use iPads for our registration staff. Not only are they less expensive, but they are portable, and totally wireless.   We can access the site just fine, and the badges show great on the screen.   The website generates the badges as a .pdf file and they load into the browser.
When printing from the iPad, the badges print HUGE, filling an entire 8.5x11 size page.   With the 3x5 card stock loaded in the paper tray, they still print huge, only showing the portion of the badge on the 3x5 card in the location it would be had there been letter size paper in the tray.
Any ideas?
I've considered formatting another badge for letter size, and having it print only where the 3x5 card would fall... but that is a huge tweak that I think should be unnecessary.
How do I print to different size paper from my iPad?
Thanks for the help in advance.
--Brian

Thanks for the info.
It will let me send the PDF to eprint.... and there are paper size choices.
However, they only offer Letter, Legal and A4.
My printer DOES support 3x5 index cards. But, the option is not listed.
Any other ideas?

Excel to PDF wrong paper size

Hi,
when I convert an Excel file with A4 format (8,27 x 11,69 inches), the PDF creates Letter format (8,50 x 11,00 inches). I have changed the format in Adobe preferences to A4.
This only happens in Excel not in Word.
I have Adobe Acrobat Pro 9 and Office 2007
Thanks

Hi,
I had this same problem with my Acrobat 8 and yes, it's a bug in the Acrobat software.
After speaking on the phone to Adobe tech support, the issue came down to Acrobat ignoring user specified page/paper sizes in the PDF printer/PDFMaker/Acrobat Office plugin job options, and using the default "Adobe PDF Page Size" setting in the Adobe PDF printer preferences.
Check your default Adobe PDF printer settings (under Printers & Faxes --> Printing Preferences) and make sure the default page size is "A4" and NOT "Letter"
It's a bit of a hassle if you need to print/convert anything other than A4, as you'll have to change the default size each time.
Maybe Adobe will address this "bug" in a future update.
Hope this helps.

Printing Invoice Dot Matrix Printer in the paper size 9.5 x 11 inches

Dear All,
Am using Pre-printed Stationery but I have a problem with printing configuration for AR Invoice through Dot Matrix Printer in paper size 9.5 x 11 inches, when command to print the first page it print perfect but the continuation is not start on the body of the contents but it start from the header of the pre-printed stationery any one with experience on this please share with me.
Regards
Grayson

hi,
Have you customized PLD according to paper size ?
Check whether you customized fields in start of report area ? If yes then it will be printed
only on first page.
Check for printer supported by B1 in below link
[SAP Business One Best-Practice System Setup and Sizing document ]
Jeyakanthan

Check Printing on Custom Paper size

Hi All,
I am using RTF template to print checks using XML publisher. I generated the PDF file and it prints fine on a regular 8.5 * 11 letter size paper.
When I print on real check which is 8.5 * 7 size, it does not print correctly. I am using the HP regular printer.
Do I need to define a custom size and change the RTF template. Can someone send me the steps they have to do to print on real checks, I would greatly appreciate.
Thanks in advance!

Thanks for your reply.
I do not have problems with the layout. My issue is how to print on a 8.5 * 7 size check paper. The printer knows only the standard paper sizes. We need to create a new custom size paper setting that the printer can understand. I need some help on this.
I was hoping someone would have gone through this trouble to make it work.
Thanks.

About printer resolution and paper size

I need information about how to use the class PrinterResolution and his relation width paper size.
When i provide a cross a feed resolution to this class bigger values results in low resolutions: why? i dont now the DPI resolution meaning.
Please somme code example about this theme...Thanks a lot...

Amy,
1. I just took a picture today, and when I look in Image>resize>image size the dimensions are as follows:
W=2288px H=1712px W=31.778" H=23.778" @72px/in. resolution
When I change resolution to 325 px/in., W=7.04" H=5.268"
As the resolution is increased, the dimensions decrease. This is what is called an inverse relation.
Why did I change to 325px/in? Because for printing it is desirable to have a resolution of 240-300 px/in, or so. Also, note that this resolution gives me almost a perfect 5x7 size format, and one can crop off the excess readily. If one desires 4x6 size, one can crop to that dimension.
2. I enhance the pictures next, leaving sharpening for the last step
3. I save primarily in PSD and/or JPEG. Both PSD and TIFF allow one to retain layers, are lossless, and thus one avoids degradation with sequential editing. JPEG is is a compression format which conserves disk space (in comparison to PSD and TIFF), and is most likely required for your e-mail and your photo finisher. I save some of the JPEG files. I usually elect baseline optimized, and the JPEG allows me to elect quality 8, which is good for my purpose and results in a manageable file size.
4. Right after I download my picture files from the camera, I burn them to a CD (i.e. before I do anything else), and right after I finish the final edits I burn them to CD as well. This is my "film", if you will. If the computer fails or if I should accidentally delete a file from disk, I still have it available.
I am sure that others will post, but that is my current work flow.
Ken

Printer selects wrong paper size

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