Printer Settings - black and white option missing

I was printing fine, then all of a sudden, the option to choose black and white is missing.  It only prints in color.  I just bought a Officejet 4620.  How did it revert to this setting?  How do I reset so that I can choose "Properties" and see the option to print color or black and white?  It disappeared?

That's really strange to say the least!
At this point I'd recommend uninstalling the printer software. You can find a guide on how to completely uninstall the software here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02440673&cc=us&dlc=en&lc=en&product=5191646&tmp...
Once that has been done I'd recommend downloading the driver package here:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=5191646&
If it is still not working beyond these steps please post back asap!
Help the community by marking this post as a solution if it solved your issue!.
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

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