Printer Settings change when switching between printers

First time in the forum, so please be gentle. I know little about Adobe.
I am working with Windows XP (SP 2) machines (I know - should be at least on Windows 7, but can't change what my company has) and have Adobe Reader 8.1.2. We have run into a "bug" of sorts.
Many of our locations (these are PCs all off-site) print labels (pdfs) with a Zebra brand printer where the labels are 2.25 by 4.00 inches. The Zebra printers are always attached directly to the PCs where they create these labels. Sometimes, they want to send the labels to a Lexmark printer that is attached at a Primary Server elsewhere. When they do that, they make sure to choose "Fit To Printable Area" under Page Scaling when the Print Box comes up so that the 2.25x4.00 label is enlarged to fit on 8.5x11 inch paper. The problem we run into is that right now, the default settings for these Zebra printers is 2x3 inches and Portrait. We need them to be 2.25x4 and Landscape. The user makes those settings changes and saves them and it used to be those settings hold once they save them. We also have to change our Lexmark settings to "Letter - 8.5x11", otherwise it defaults to "Custom-4.88x21". Recently, there's been this bug where if they save the settings for Zebra, print something, it's fine. They switch to Lexmark, print to it with "Fit to Printable Area" it's also fine. When they go back to the Zebra printer, suddenly the saved settings are gone and it's back to default.
This also is happening in the reverse - if the user usually uses the Lexmark, but switches once to the Zebra, then back to the Lexmark, the settings have defaulted again. Someone here said they remember seeing something like this before in regards to Adobe Reader. Does anyone have any ideas?
PS - I am creating a new image which will have the correct default settings for our needs so that hopefully this will not be an issue in the future.

Hi BigRedEO,
Thank you for posting on the forums. This seems more like a printer issue as it is not retaining the settings.
Kindly try updating the drivers for the printer and check.
Thanks,
Vikrantt Singh

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Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com
- Template Triage!
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
http://www.macromedia.com/support/search/
- Macromedia (MM) Technotes
==================
"earthdoctor" <[email protected]> wrote in
message
news:[email protected]...
> When switching between open tabs a sequence of
javascript errors occurs. I
> had
> not used Dreamweaver for about 2 weeks, and last time I
used it with no
> problems.
>
> I have tried uninstalling it, OKing removal of all files
when asked,
> re-installing it and updating with dwmx61_updater.exe,
but I still get the
> same
> errors.
>
> This has rendered the software virtually unuseable, so
any help would be
> greatly appreciated, as I'm working to a
rapidly-approaching deadline.
>
>
> "While executing Browse_Back enabled in toolbars.xml, a
JavaScript error
> occurred"
> followed by
> "While executing Browse_Forward enabled in toolbars.xml,
a JavaScript
> error
> occurred"
> followed by
> "While executing Browse_Stop enabled in toolbars.xml, a
JavaScript error
> occurred"
>
> The relevant code seems to be :
>
> 
>
> <toolbar id="Browser_Toolbar" platform="win"
label="Browser
> Navigation"
> container="document" initiallyVisible="false">
>
> <button id="Browse_Back"
> image="Toolbars/images/MM/back.gif"
> disabledImage="Toolbars/images/MM/back_dis.gif"
> tooltip="Back"
> label="Back"
>
enabled="dw.getDocumentDOM().browser.isCmdEnabled('back')"
> command="dw.getDocumentDOM().browser.backPage()"
> update="onEveryIdle"/>
>
> <button id="Browse_Forward"
> image="Toolbars/images/MM/forward.gif"
> disabledImage="Toolbars/images/MM/forward_dis.gif"
> tooltip="Forward"
> label="Forward"
>
enabled="dw.getDocumentDOM().browser.isCmdEnabled('forward')"
> command="dw.getDocumentDOM().browser.forwardPage()"
> update="onEveryIdle"/>
>
> <button id="Browse_Stop"
> image="Toolbars/images/MM/stop.gif"
> disabledImage="Toolbars/images/MM/stop_dis.gif"
> tooltip="Stop"
> label="Stop"
> enabled="dw.getDocumentDOM().browser.getPageBusy()"
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>
> <button id="Browse_Refresh"
> image="Toolbars/images/MM/browserRefresh.gif"
> tooltip="Refresh"
> label="Refresh"
> enabled="true"
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>
>
>
> presumably the next error is caused by the previous ones
failing :
>
> "While executing getCurrentValue in AddressURL.htm, a
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>
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