Printer Setup Utility has been deleted

Since updating to OS X 1.4.9 my cannon laser printer will not work my Mac sees that it's connected via USB it just won't print to it.I'm the administrator on my G5 but it says i do not have permission to open this software.But somehow I have managed to delete my Printer Setup Utility how can I re-install it.
Thanks Paul

Welcome To Discussions Paul!
You'll find it here Pacifist.
Good Luck!
ali b

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Setup.exe has been deleted due to virus infection!

I have downloaded the trail version of AE CS3 and then I bought a license so i don't have a cd to reinstall it .
And yesterday my pc was infected with w32.sality virus and i had symantec AV so what symantec did is to delete the file with the virus without the need To disinfect .
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Best regards,
Essa Khamis.

so i don't have a cd to reinstall it .
But you have the original trial as a backup somewhere or know where to download it, don't you? Other than that, since Adobe doesn't host the CS3 trial anymore and neither do many shareware/ freeware sites, wherever your trial came from is probably some other-worldly place and you will have to go there again. You really cannot expect people to upload stuff for you to fix your broken torrent downloads.... If you cannot uninstall the program in order to reinstall it, simply run the CS3 Clean Script and then reinstall from your backup.
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No Safari - no Printer setup utility

I have an Epson CX6600 printer scanner. I had created PDF files and tried to print one. I got the message that the application Printer Setup Utility has unexpectedly quit. I tried various other files and kept getting the same message. Then I went to reset my Printer Setup Utility and it would not open.
Soon after Safari would not open (no layouts come up). Even when I ask for a new window nothing happens. I reinstalled my original software, which is OS X 10.3.5, tried again, with the same results. I don't even know how to upgrade back to 10.3.9. After reading other forums I decided to go to a different partition and I found the same problems. Yet Internet Explorer works and my email program works. However, all my bookmarks are at Safari, so I would love to get it working again as well as having my printer print.
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Any answers! Would be very grateful.

Hi syncopat!
Have you run Repair Permissions?
TO REPAIR PERMISSIONS ON THE STARTUP DISK
1.Open Disk Utility, located in Applications/Utilities, and select the startup disk in the left column.
2.Click First Aid.
3.Click Verify Disk Permissions to test permissions or Repair Disk Permissions to test and repair permissions. (I never Verify. Just run Repair.)
Rerun RP until the only messages reported are listed in this link.
Spurious Permissions Errors Using: 10.3.x
When Repair Permissions is complete. Quit Disk Utility.
ali b

Printer Setup Utility unexpectedly quits

I'm using system 10.3.9 and a HP5150 printer. When I print from any application I get a message that "the application printer setup utility has unexpectedly quit." The document will print but I can't access the printer set up utility... it own't open when I click the application either from the applications folder or from the system preferences. I reinstalled the driver and repaired my permissions and also reinstalled the 10.3.9 update. The printer works fine with my other computer.

Try deleting print prefs - search for files that start with com.apple.print (File>Find) and delete them, then restart the Mac, and try again.

Printer Setup Utility and trouble with CUPS

Good day! I'm hoping that someone here might help me with a pretty frustrating problem I've run into.
I'm not sure what prompted this, but for some reason, I can't seem to add any printers using the printer setup utility (PSU). I reset the printing system through the PSU, and now, when I try to add a printer, one of three things happen: 1) PSU stops responding, and I have to force quit it, 2) I get the message "error-service-unavailable-error", or 3) the "Add a Printer" window just closes, as though it succeeded, and returns me to an empty PSU screen.
Now, after wrangling with it for a bit, I found that when I went to the CUPS web interface (localhost:631), I couldn't navigate throughout it. That is, localhost:631 brought me to the interface, but I couldn't get to any of the rest of the interface to let me look at printers, etc.
So, I suspected that it was a connectivity problem on port 631. Sure enough, I ran nmap and got "631/tcp closed ipp." I tried opening it on my router and on the firewall, to no avail. So, I mucked around /etc/cups/cupsd.conf and set CUPS to listen on Port 631 (even though it should have already been listening already on localhost:631, according to the .conf file), and voila: nmap yields "631/tcp open ipp"
Too bad that's not my problem, it would seem. Now, all that happens is I try to add a printer, and the dialog closes when I press add, to no effect.
I've tried using the Printer Setup Repair Utility ( http://www.versiontracker.com/dyn/moreinfo/macosx/26660&mode=feedback ) to check all my permissions and setup, as well as replace the cupsd.conf file, which only renewed the 631 port problem), repairing my permissions, changing permissions on /var/spool/cups to 700, trashing the files in /Library/Printers/, restoring them, restarting cupsd, restoring the cupsd.conf file from the cupsd.conf.default file, most everything I can think of.
And one more symptom: when I try to delete printers using the CUPS web interface, I get a 403 Forbidden message reading "You don't have permission to access the resource on this server." I tried the suggestions on http://www.oreillynet.com/cs/user/view/cs_msg/9184 to no avail.
So in short, I'm hoping that someone has some suggestions, ideas, or solutions? Anything would be great. I've been stuck on this for a couple days, and I'm going to be needing a printer pretty soon now.
Thanks in advance for your help!
Gratefully,
a.

I'm still struggling with this problem: whenever I try to print, the application from which I'm printing freezes. I've attached the error report from one such instance of attempting to print from Preview. Maybe someone could help me make sense of it?
Date/Time: 2007-03-03 01:56:27.664 -0500
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
Command: Preview
Path: /Applications/Preview.app/Contents/MacOS/Preview
Parent: WindowServer [65]
Version: 3.0.8 (409)
Build Version: 2
Project Name: Preview
Source Version: 4091100
PID: 3642
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x907dd884 CFURLCopyScheme + 52
1 edu.ncsu.pde.KLPR 0x05a12cb8 ParseDeviceURI + 44 (PDECore.c:586)
2 edu.ncsu.pde.KLPR 0x05a12d88 GetServiceName + 124 (PDECore.c:609)
3 edu.ncsu.pde.KLPR 0x05a12b78 MyInitialize + 236 (PDECore.c:540)
4 ...int.framework.Print.Private 0x059b7240 PrinterPopupEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1012
5 ...int.framework.Print.Private 0x059a8c60 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 1392
6 ...int.framework.Print.Private 0x059aa39c DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 7340
7 ...int.framework.Print.Private 0x059ab844 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 12628
8 ...int.framework.Print.Private 0x059a9000 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 2320
9 ...int.framework.Print.Private 0x059a9800 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 4368
10 ...int.framework.Print.Private 0x059af638 PMPrivateSetItemProc + 1096
11 ...int.framework.Print.Private 0x059b0008 PMPrivateSetItemProc + 3608
12 ...int.framework.Print.Private 0x059aece4 PMPrivatePrepareAppKitPrintDialog + 228
13 ...apple.print.framework.Print 0x93088448 PJCPrepareAppKitPrintDialog + 124
14 ...apple.print.framework.Print 0x93088360 PMPrepareAppKitPrintDialog + 128
15 com.apple.AppKit 0x938fefd4 -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 276
16 com.apple.Preview 0x0003b440 0x1000 + 238656
17 com.apple.AppKit 0x937a7c4c -[NSApplication sendAction:to:from:] + 108
18 com.apple.AppKit 0x938024b8 -[NSMenu performActionForItemAtIndex:] + 392
19 com.apple.AppKit 0x9380223c -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 104
20 com.apple.AppKit 0x93801ce4 -[NSMenu performKeyEquivalent:] + 272
21 com.apple.AppKit 0x93801b54 +[NSSegmentedCell _performKeyEquivalentOnAllCells:] + 296
22 com.apple.AppKit 0x93801904 -[NSApplication _handleKeyEquivalent:] + 284
23 com.apple.AppKit 0x9370b408 -[NSApplication sendEvent:] + 2944
24 com.apple.Preview 0x00003640 0x1000 + 9792
25 com.apple.AppKit 0x93702d10 -[NSApplication run] + 508
26 com.apple.AppKit 0x937f387c NSApplicationMain + 452
27 com.apple.Preview 0x000313f0 0x1000 + 197616
28 com.apple.Preview 0x00031298 0x1000 + 197272
Thread 1:
0 libSystem.B.dylib 0x9002bbc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthreadcondwait + 480
2 com.apple.Foundation 0x92964300 -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x937a3708 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9001f08c select + 12
1 com.apple.CoreFoundation 0x907ef40c __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000907dd884 srr1: 0x100000000200f030 vrsave: 0x0000000000000000
cr: 0x24002402 xer: 0x0000000000000000 lr: 0x00000000907dd858 ctr: 0x00000000907dd850
r0: 0x0000000000301280 r1: 0x00000000bfffdd10 r2: 0x00000000a07ba274 r3: 0x0000000000000000
r4: 0x00000000bfffddf8 r5: 0x00000000bfffddfc r6: 0x00000000bfffde00 r7: 0x0000000000000000
r8: 0x0000000000000001 r9: 0x000000000000004c r10: 0x0000000000000007 r11: 0x0000000005a17090
r12: 0x00000000907dd850 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x00000000059d962c r17: 0x00000000059d962c r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x00000000059d962c r22: 0x00000000059da0f4 r23: 0x0000000005e14450
r24: 0x0000000005e90d20 r25: 0x00000000059d8b58 r26: 0x0000000005e918f0 r27: 0x0000000005e3cae0
r28: 0x0000000005e90d20 r29: 0x0000000000000000 r30: 0x00000000bfffdd60 r31: 0x00000000907dd858
Binary Images Description:
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0x94755000 - 0x9476efff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94f74000 - 0x94f91fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95496000 - 0x955c4fff edu.mit.Kerberos 5.5.23 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x964da000 - 0x9650cfff com.apple.PDFKit 1.0.1 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x9883e000 - 0x9890ffff com.apple.QuartzComposer 1.2.3 (32.21) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x9898c000 - 0x9898cfff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98b55000 - 0x98b6dfff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x9fbb9000 - 0x9ff73fff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
Model: PowerMac12,1, BootROM 5.2.6f1, 1 processors, PowerPC G5 (3.1), 2.1 GHz, 2.5 GB
Graphics: ATI Radeon X600 XT, ATY,RV380, PCI, 128 MB
Memory Module: DIMM0/BUILT-IN, 512 MB, built-in, built-in
Memory Module: DIMM1/J6700, 2 GB, DDR2 SDRAM, PC2-4200U-444
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Bluetooth: Version 1.7.8f2, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: ATY,RV380, Display, PCI-E
Serial ATA Device: WDC WD2500JS-40MVB1, 232.89 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K05,
USB Device: Hub, , Up to 480 Mb/sec, 500 mA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Evoluent VerticalMouse 2, Kingsis Peripherals, Up to 1.5 Mb/sec, 500 mA
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
Any ideas?

Printer Setup Utility always crashes- and am getting weird printer behavior

Just installed 10.5 on a fresh internal drive- machine is G5 2X2- settings imported from a 10.4 installation on another drive. Printer is a Brother HL-5170DN
If I try to print from any app, the app doesn't crash, as has been reported by others, but the printer behavior is strange. I added the printer from the Print and Fax control pane, which saw the printer and appeared to be happy. But when I try to print any test document, the printer starts printing an error message on every sheet in its tray, literally running through the whole stack and then complaining it's out of paper, even though the document to be printed was only one page. Have never seen anything like that. The error message printed on paper is: ERROR NAME; undefined COMMAND; y OPERAND STACK;
Cannot launch Printer Setup Utility- always crashes. Have tried reseting printer system and rebooting, but no luck. It seems to be complaining that a file called "_CPLPPDGetFileInfo" is missing. The error log when I try to launch Printer Setup Utility is:
Process: Printer Setup Utility [550]
Path: /Volumes/fatherhood/Applications/Utilities/Printer Setup Utility.app/Contents/MacOS/Printer Setup Utility
Identifier: com.apple.print.PrintCenter
Version: 4.7 (161.10)
Build Info: PrintCenter-1611000~1
Code Type: PPC (Native)
Parent Process: launchd [85]
Date/Time: 2007-11-03 10:53:29.649 -0700
OS Version: Mac OS X 10.5 (9A581)
Report Version: 6
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000008fe0105c
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _CPLPPDGetFileInfo
Referenced from: /Volumes/fatherhood/Applications/Utilities/Printer Setup Utility.app/Contents/MacOS/Printer Setup Utility
Expected in: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

Thanks for the helpful info. I had upgraded to Leopard using Archive & Install and had an alias to the Printer Setup Utility from Tiger, which I kept trying to use not realizing that this now pointed to the old version in the Previous Systems folder.
Now I've deleted the whole thing and will remember to use the System Preference panel to configure my printers.

CAN'T GET PRINTER TO ADD IN PRINTER SETUP UTILITY

I've recently purchased a Epson DX4850 printer for use on a Mac using 10.3.9. I installed without problem and it worked fine for first 4 days. Then the driver seemed to disappear. I tried to readd through printer setup utility but it came up with message "SERVER ERROR SERVICE UNAVAILABLE". I tried reinstalling, redownloading driver from Epson website, deleting prefernces and reinstalling but it wouldn't work.
I don't get the message anymore but when I try to add printer it says its found printer driver do I want to refresh the screen but then when I click ok nothing happens.
Under Epson USB it's blank and under USB it has Stylus driver with a ? and not installed.
I've had the printer checked and that works fine.
CAN ANYBODY PLEASE HELP ?

Sorry Hirsty I can't help but just to go on the list that I"m having similiar problems with my Canon ip4200. I'm running 10.3.7 and can't even find the drivers even though I've installed them from the disc and then from a download. Still won't show up.

Printer Setup Utility - Add Printer not working

I am visiting my grandparents over the holidays and brought my computer along but no printers. G-pa tells me I can use his HP Photosmart 325 (which has never been used). However, I must download the driver/software online b/c he can't find the CD. So, I go to HP and download all the necessary files. Once all is installed, I connect the printer and go to the printer setup utility to add the printer, like I have done a million times before. There in the printer list I choose the ADD icon and it brings me to the printer browser menu. There it is listed, Photosmart 320 Series connection type USB, yeah I think.... BUT NO, I click on the printer and the ADD button is dimmed, and will not allow me to click it. Soooo I see on the bottom there is Name, Location, and Print Using section. I try Print Using, and select HP, but once selected there is NO HP model that remotely matches my printer!
What in the world is going on?

This is the exact same thing that is happening to me. I have an older Canon card printer (CP-200), and a recent Epson inkjet (Stylus Photo R280), both of which I cannot set up properly. In both cases, I get to the Add screen, and the default browser finds my printer, but I can only add after I choose a driver. Even after repeatedly installing/uninstalling the drivers from Canon and Epson, I cannot find my printer models in the drop down list of printer drivers. There are some Gimp-print drivers there, but not for my exact model, and since I have installed the vendor's own driver already, why can't I use it? This is so frustrating! Please help!

"Printer Setup Utility" is missing...can I download it somewhere?

I recently "uninstalled" my HP printer's software. (Photosmart C4180) I've been having trouble printing, and have had to reinstall the software twice in the past several months to get it working again. However, now I can't get it to work at all. I've searched my entire hard drive, and there is no "Printer Setup Utility" to be found. I DO recall accessing it earlier, when checking out my Utilities folder. Somehow it has now disappeared. I can't seem to find a site where I can simply re-download another Printer Setup Utility. Anyone have suggestions? I recently had a "mini-stroke," and it's pretty hard for me to focus on an annoying problem like this for very long. Eventually, I may be able to upgrade to OS 10.5- Leopard, but can't afford it now. So meanwhile- I'm stuck with what I have. Thanks! Dan

I don't recall for sure - you may be able to get Printer Setup utility by downloading the 10.4.11 Combo Updater from Apple and re-Updating with that. If not, there is a utility called Pacifist that allows you to reinstall individual files from your Install DVD - get it here:
http://www.versiontracker.com/dyn/moreinfo/macosx/12743
PS- I love Apple (worked for them a couple of years) - but Leopard (10.5) is beta software. There are more printing problems than with any release since 10.1. Don't go there until they have fixed the problems.

Printer Setup Utility regularly running mad

Since I'm running MacOS 10.4.2, Printer Setup Utility
I can't use regularly my printers more than one week.
Every week, any software trying to print gives me an error
message. When I start "Printer Setup Utility" it displays
the BBFH for minutes. When I select its icon in the Dock I
get the "Application not responding".
For information:
- the permissions are OK,
- there is no error message in<pre> /var/log/lpr.log</pre>,
- this problem is common to all accounts.
The only fix seems to reset the printing system.
And then to start again defining all the printers I have
to use and configure them. I can't play that silly game
every week.
There is possibly something special in my use of printers:
I'm regularly working with different network configurations
(more than 10), and in each one I have one different printer
configured.
This problem is completely new since I upgraded from
10.3.9 to 10.4.2.
How may I further analyse this problem?

This bug has been fixed with MacOS update to version 10.4.3.
dan

Printer setup utility not allowing re-adding printer to list

I've bought a Brother MFC (Model 210 C), and haven't been able to finish the installation because my operating system's Printer Setup Utility is not showing the new printer...in fact no dialog box shows up at all when I tell it I want to "add" a printer. I'm using a USB cable. A further discovery: when I try reconnecting my old printer, it shows that one listed, but if I then hit "delete" and ask it to find it again, it doesn't show anything or go anywhere. Is the problem possibly that I had the USB cable connected too early in the Brother installation? (I did, unfortunately). What do I do to get the multi-function center recognized?

Cornelius,
I've tried all that, reinstalled and re setup. Plus I ran a patch from Brother for this problem: when the Printer dialog doesn't run. I even went to the manufacturer, and the Brother tech said it had to be my operating system.
Uh-oh. I just went back on a whim and discovered the patch was for OS 10.4! That can't be good… I'm on 10.3.9. That probably explains the problem. I didn't mention the patch to the Brother tech, as I recall.
Guess I should go back to Brother. Thanks very much for your help!!

Printer Setup Utility Crashing on Launch. Please Help!

Hi all,
I am trying to set up my sister's iBook to print on my home network. I'm using a fuji xerox docuprint C525A and my first step was to obtain the latest drivers from fuji xerox.
However when I go to add the printer in printer setup utility the program unexpectedly quits. Obviously this is making it pretty much impossible to add the printer.
The iBook is running 10.3.9 so far the only step I've taken to try and fix the problem has been to repair disk permissions. This unfortunatey hasn't helped.
I would greatly appreciate any advice for further troubleshooting.
Thanks
-Tim

Hi Tim,
I don't see any obvious problem with the results that you have shown. The logical links look okay and the PrintCore program is present and has the about the right size. Nevertheless, the results that you obtained a few days ago suggest that there is a problem somewhere in the PrintCore.framework. I would suggest that you replace this framework and see if Printer Setup Utility works correctly.
If you want to do that, I think the safest thing to do is to get the most current version of the framework and you can do that by loading it from the OS X 10.3.9 combo update. Here are the basic steps to follow:
- You will need to install an app called Pacifist.
- You will also need to download Mac OS X Combined Update 10.3.9. After you download this update, open its disk image and extract the .pkg file to your desktop.
- Start Pacifist and then use it to open the .pkg file from the combo update.
- Use the Search command in Pacifist to search for PrintCore.framework (use lower and upper case as shown). After Pacifist finds and highlights this framework, click the Install button.
That should do it. The framework on your computer will be replaced with framework from the combo update. I hope that this fixes your problem.
Rich
EMAC G4 1.0 GHz Mac OS X (10.4.6)

Printer setup utility- driver not appearing in list

Hi - I have installed a Canon printer driver (latest version as I checked), restarted my new MacBook (with updated OSX) but the driver does not appear in the list when i try to set printer up. Printer is connected to USB. It is a Canon Pixus iP7500. Latest driver is 4.1.9 - I checked.
I think my question is - how do i get the driver to appear in the Utility's list?
Thanks.

For the Canon PIXMA drivers (or PIXUS in Japan), the Print Using menu is meant to automatically change to Canon IJ Printer when it detects the USB connected printer. If it doesn't change, you cannot manually browse to it like you can for other drivers.
Often the cause of the correct driver not being selected is that the software hasn't installed correctly. Following is some steps that I have used myself and offered to others that has resolved this problem.
1. Open Printer Setup Utility, click on Printer Setup Utility and select Reset Printing System.
2. Close the Printer Setup Utility.
3. Go to Library > Printers > Canon and delete the contents of the BJPrinters folder.
4. Go to Library > Receipts and delete the file Canon iPxxxx xxx.pkg
5. Empty the Trash
6. Restart the Mac
7. Install the latest version of the Canon driver (which you have).
8. Once the driver installation is complete, go to Applications > Utilities and open Disk Utility. Run the Repair Disk Permissions option.
9. Open Printer Setup Utility. If the printer is not already displayed, click Add.
10. Select the Default Browser view and select the Canon printer connected via the USB port. The Print Using menu should automatically change to Canon IJ Printer.
11. Click Add to add the printer.
If the Canon IJ Printer doesn't appear automatically then please reply.

Printer Setup Utility in Leopard

Just to be clear, has Printer Setup Utility in Applications>Utilities been removed? I am installing new Epson drivers and Epson told me I have to go into Printer Setup Utility and click on "reset". I cannot find any of this functionality. Is Epson incorrect? (a distinct possibility)
Thank you.

Well, it should look something like this:
And if you don't care for right clicking, you can also control (on your keyboard) click. Same thing. Or you could set up your mighty mouse so the respective buttons have different functions:

Blinking Printers in Printer Setup Utility

Hello - Let me start by saying I am no Mac expert at all. I am the network admin for my company but only support two Macs and thus do not have much interaction with them but I am tech savy.
We have one of our Adv department living remote in a different state. Suddenly yesterday, when she went to print, she was given an error that there was no printer selected. Her only option was to install a new printer. This is strange because she has two network printers (one wireless and one by network cable through a small switch) and has Adobe Acrobat 7 so should also have the Adobe Printer available.
I had her go into the Printer Setup Utility through Apple->System Preferances->Printers. There she sees her three printers but they are all blinking on and off. What I mean by that is, the three are there, then gone, then there, then gone. She said they are not graying out but actually disappearing. She is unable to select them to delete them.
We have tried setting up a new printer but it does not detect the printers. I have had her power off both the physical printers to see if some type of network issue was causing the problem but the blinking continues.
I did have her try booting in "Safe Mode" which I understand does some system repair but after that was done and a reboot, the problem persists.
Does anyone have any ideas for this issue. Of course of all days, she needs to get a project printed to PDF by the end of the day for our printer to meet the deadline.
I would be very greatful for any ideas or help!
Thanks,
Daniel

Hello All,
She was able to get the catalog out via an export to PDF option in Quark. Unfortunately the files turn out to be about 25MB per page that way and she had to upload over 600MB via her DSL connection. But it got done.
Now the problem still persists. I have some new info from working on the problem.
We were able to get the blinking to stop by selecting the check box to share the printer from within the Printer Setup Utility. This allowed us to click on the Delete button but we receive an error saying "Server error service unavailable". We are also getting the same error we when try to add a printer.
Doing some searching, I found that that points to the problem being related to the cups printing system in Mac OS X. I did the fix listed in this article twice
http://docs.info.apple.com/article.html?artnum=107054
describing how to reset the printing system in OS 10.3 but it did not help.
Any ideas?
Thanks,
Daniel

Printer Setup Utility has been deleted

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