Printer Setup Utility lists no printers

Just upgraded to Panther. Printer setup utility shows no printers, but they're in Library folder. And utility can't/won't add them. What's the problem?

Welcome to the discussions.
When you Upgrade to any Operating System usually it will sometimes de activate a Printer you were using.
The reason is you have downloaded a brand new operating system.
When you do this you will often have to Trash what you have previously installed, plus going to your library and deleting everything that is related to your printer.
Restart your computer afterward.
Then you need to boot up in Panther and then put the Printer Disc in and make sure your Printer is plugged in and then Download your Printer from the Disc. After you do that it is a good idea to check your printers web site and make sure you have the latest updates for your printer and operating system.
When it downloads to your Desktop you must drag it to the Printer Folder and then double click the dowload to launch it.
Double clicking it on the desktop will not launch it in the proper folder.
Some printer upgrades will download to the printer utility folder and launch while others will not.
You don't tell what printer and how your hooked up so it;s hard to address your problem without all the detailed information.
The method I explain above I have used and works.
Cheers Don

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Thanks for the post. Murphy's Law, as soon as you really need to print something for work, this happens!! I've pasted a link below that should help you resolve this one. I hope this helps..........GOOD LUCK!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00653122&tmp_task=solveCategory&cc=us&dlc=en&la...
Just in case, below is a link for the drivers should you need to download. There is a Universal Driver that supports MAC OS 10.3/10.4 if you need a quick and dirty......
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw_lang=&product=11534...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
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Host Name: SunFlowerG4
Date/Time: 2008-09-12 20:05:39.525 -0700
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Printer Setup Utility
Path: /System/Library/CoreServices/Printer Setup Utility.app/Contents/MacOS/Printer Setup Utility
Parent: WindowServer [88]
Version: 5.5 (227)
PID: 2883
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 libSystem.B.dylib 0x9012c6f0 mallocinitialize + 56
1 libSystem.B.dylib 0x900033b8 malloc + 48
2 com.apple.Foundation 0x92bcff74 _NSAPDataCreate + 32
3 com.apple.Foundation 0x92bd00f0 NSPushAutoreleasePool + 40
4 com.apple.AppKit 0x9387e2d0 NSApplicationMain + 60
5 com.apple.print.PrintCenter 0x00002690 0x1000 + 5776
Thread 0 crashed with PPC Thread State 64:
srr0: 0x000000009012c6f0 srr1: 0x000000000200d030 vrsave: 0x0000000000000000
cr: 0x44000222 xer: 0x0000000000000000 lr: 0x000000009012c6ec ctr: 0x00000000900017a0
r0: 0x000000009012c6ec r1: 0x00000000bffffa80 r2: 0x00000000a0001fac r3: 0x0000000000000000
r4: 0x0000000000000000 r5: 0x0000000092f45018 r6: 0x0000000000000001 r7: 0x0000000000000001
r8: 0x0000000000000002 r9: 0x0000000000000000 r10: 0x00000000900014f0 r11: 0x00000000a00061ec
r12: 0x00000000900017a0 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000094
r24: 0x000000009fffc6c0 r25: 0x0000000000000000 r26: 0x00000000bffffcac r27: 0x00000000a37ce2a0
r28: 0x00000000a0003390 r29: 0x00000000a000c6c0 r30: 0x0000000000000000 r31: 0x000000009012c6c0
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0x9314b000 - 0x931b1fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931e2000 - 0x93231fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9325f000 - 0x9327cfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9328e000 - 0x9329bfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x932a4000 - 0x935b2fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93702000 - 0x9370efff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93787000 - 0x93787fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93789000 - 0x93dbcfff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94149000 - 0x941bbfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941f4000 - 0x942b9fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9430c000 - 0x9430cfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9430e000 - 0x944cefff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94518000 - 0x94555fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9455d000 - 0x945adfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945b6000 - 0x945cffff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

Well I figured out how to run Printer Setup Repair to try that route. So far these results:
PERMISSIONS REPAIR:
Sunday, September 21, 2008 7:36:10 PM
Starting permission verification and repair, omitting localized files...
The file /System/Library/LaunchDaemons/printer.plist is missing!
The directory /usr/include is missing!
The directory /usr/include/cups is missing!
The file /usr/include/cups/cups.h is missing!
The file /usr/include/cups/http.h is missing!
The file /usr/include/cups/image.h is missing!
The file /usr/include/cups/ipp.h is missing!
The file /usr/include/cups/language.h is missing!
The file /usr/include/cups/md5.h is missing!
The file /usr/include/cups/ppd.h is missing!
The file /usr/include/cups/raster.h is missing!
Recreating symbolic links...
Done.
Verification complete.
912 files examined. No problems were found.
11 missing files/directories found during the verification process. They may be responsible for certain printing problems. Printer Setup Repair cannot replace these items. Please refer to the log file for a list of the missing files/directories. You may need to reinstall OS X to resolve your printing issues. Certain files and directories are deleted when using the Reset Printing System option. These files and directories, if required, will be recreated during normal printing.
All the other tabs on Printer Setup Repair were uneventful except the verify permissions on tmp items:
Sunday, September 21, 2008 7:48:36 PM
Begin deleting contents of the /private/tmp/501/TemporaryItems directory...
Unable to complete the process.
Error type 1: Unable to delete temporary files because the /private/tmp/501/TemporaryItems directory is missing or empty.
-----------------------------

Printer Setup utility freezing

We are having a problem on 3 machines, with the printer setup utility freezing when a user logs in. it obviously effects microsoft office products etc. I have read the other posts and checked that users can manage printers but this is still happening. - the client machines are running 10.3.9, to a tiger 10.45 server.
The only difference between the machines is, that the ones with a problem have had the interactive smartboard software installed.
Any help would be appreciated!!
Thanks!
Nicola Clarke
Hayfield School

ok...repaired disk permissions and printer utility no longer freezing.
but..turned printing sharing back on and when trying to print from a new MACBOOK over wireless network.....nothing! I have the epson R800 showing up in the printer list and everything looks fine.....click print and nothing prints......no error message. it seems to trigger the print utility on the G5 to stop jobs but I can start jobs again-just can't print from laptop .
help please!

Printer Setup Utility - Add Printer not working

I am visiting my grandparents over the holidays and brought my computer along but no printers. G-pa tells me I can use his HP Photosmart 325 (which has never been used). However, I must download the driver/software online b/c he can't find the CD. So, I go to HP and download all the necessary files. Once all is installed, I connect the printer and go to the printer setup utility to add the printer, like I have done a million times before. There in the printer list I choose the ADD icon and it brings me to the printer browser menu. There it is listed, Photosmart 320 Series connection type USB, yeah I think.... BUT NO, I click on the printer and the ADD button is dimmed, and will not allow me to click it. Soooo I see on the bottom there is Name, Location, and Print Using section. I try Print Using, and select HP, but once selected there is NO HP model that remotely matches my printer!
What in the world is going on?

This is the exact same thing that is happening to me. I have an older Canon card printer (CP-200), and a recent Epson inkjet (Stylus Photo R280), both of which I cannot set up properly. In both cases, I get to the Add screen, and the default browser finds my printer, but I can only add after I choose a driver. Even after repeatedly installing/uninstalling the drivers from Canon and Epson, I cannot find my printer models in the drop down list of printer drivers. There are some Gimp-print drivers there, but not for my exact model, and since I have installed the vendor's own driver already, why can't I use it? This is so frustrating! Please help!

Printer Setup Utility on Startup

I have a problem with the Printer Setup Utility that is just plain irritating!
There is a printer installed and i don't have any problems using it.
Whenever i turn-on my machine the Printer Setup Utility always pops up and tells me that "You have no printers available". When i click 'add' my printer is there in the list and it is happy.
Is there a way i can stop the printer setup utility from automatically running on startup?
I have reset the printing system on the off-chance that it would fix it...but no. It's the same as it ever was.
I am on 10.4.11 and the printer is an Epson Stylus DX8400 connected via USB. I have used various printers and it happens every time.
Any ideas?

Check System Preferences>Accounts>Login Items window to see if it's listed.
Also look in...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems

AE found in admin utility but printer not in printer setup utility

Have Linksys wrt54g with AE connected via ethernet cable (only way I've found to connect to the existing network). AE light is solid green and it is in the admin utility. I see the printer listed in the summary page in the admin utility. At this point I would think that I could find my printer listed in the printer setup utility. It was not there under bonjour or any other place. I down loaded a new driver. The printer is an HP photosmart 7760. I must be missing a step... oh and by the way I did not select connect to my existing network, that did not work. I guess my question is this. Is there some "trick" or step that I need to do so my printer shows up?
Thank you, msw3636

If the HP 2.7 driver is not available then...
Use the process outlined here:
HP Printers (and others) not on compatibility list and Airport Extreme Printing
http://tech.ifelix.net/1300.html
Using the HPIJS drivers.
iFelix

Printer Setup Utility lists no printers

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