Printer Setup Utility quit!!!! Please Help!!

Hi, this is my first Post, and I am hopeing to get a help from you!!!
Well, I am trying to insatall a new printer and the printer software was installed just fine. But I get the following error messgae everytime I click "Set Up Printers" and I can't move forward.
"The application Printer Setup Utiloty has unexpecctedly quite."
Is anyone have an solution for this?
I REALLY need to set up this HP printer!!!! Please HELP.

First, welcome to the discussions.
( I am trying to Install a New Printer) (What kind)?
Give us as much information as you can.
What brand of printer, Model Number?
Which Operating System do you have ?
OSX- OSX 10.1-OSX 10.2- OSX 10.3- OSX 10.4
There is a big difference.
Most printers are designed for PC use.
Not all Printers are compatible with Apple Computers.
There are several different compatibility lists that are out there and give step by steps for downloading drivers for Mac's.
Make sure that Printer Utility Software that is downloaded to your computer, that the folder is drug into the Application folder and double click and open it . Each one is a little different and thats the reason we need to know what printer you have.
In some cases the drivers that are furnished with your printer will not work.
Sometimes you will need to download 3rd party drivers that are Open Source to make some printers work. Here are 2 links below that have some available.
http://www.linuxprinting.org/macosx/hpijs/
http://gimp-print.sourceforge.net/
Cheers, and be sure to read the instructions given in the links given.
Don

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The application Printer Setup Utility quit unexpectedly

Hi All,
I'm using 10.4.11, trying to add a printer. In 'Default Browser', I click on 'More Printers', and I receive the following error, The application Printer Setup Utility quit unexpectedly.
Done all the basics, reset permissions, updated latest software, no help.
Any help is appreciated.
Thanks.

To The Apple Discussion Boards!
Did you reboot your computer after repairing permissions & installing? If so, trash the com.apple.print.PrintCenter.plist file & restart your computer.
Please post back the results.

Printer setup utility crashes

I am running 10.4.8 on my iMac G5. Up until a few days ago I was successfully using two network printers that I have in my home. One is HP Photosmart 3310. Suddenly it stopped working, and I uninstalled and reinstalled and updated the software and drivers countless times. I kept getting a "printer not supported" message. Now when I try to install ANY printer I get the following message midway through the process in printer setup utility:
The application printer setup utility quit unexpectedly.
Mac OS X and other applications are not affected
Click reopen to open the application again. Click Report to see more details or send a report to Apple.
Can somebody help me please??

I think you left out some details-
The Photosmart 3310 is a USB printer, so to make it a network printer you are sharing it? From a Mac?
Here are some generic troubleshooting steps to try:
Repair permissions (Disk Utility).
Delete Print Prefs - search for (File>Find) files that start with com.apple.print and delete them all and reboot.
Reset Printing System (new in Tiger) - In Printer Setup, click this menu item found just above Quit Printer Setup.
If there is a downloadable Combination Updater from Apple, use it to re-Update OS X.
Try Printer Setup Repair from www.fixamac.net.
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Choosing Epson tcp/ip crashes Printer Setup Utility

When I try to add a printer using the Printer Setup Utility, if I click "More Printers..." and try to select Epson TCP/IP, Printer Setup Utility quits out. (I have already downloaded and installed both Epson drivers from their site, as well as reinstalled the Apple Epson drivers from the Tiger Install DVD. I spoke with Epson about this, they also advised repairing permissions, and removing the entire Epson folder from /Library:Printers which I also did.) This problem happens on either a G4 1.25 running 10.4.5 or 10.4.6 and also on G5 Macs running 10.4.5 or 10.4.6
I stumbled upon the fact that if I disable the ethernet port using Network in System preferences, I am able to open the Epson TCP/IP fine. Also, If I use a DSL connection with different DNS settings instead of our office T1 network and settings I can also connect fine. I would guess the issue is therefore in DNS, but I am stumped here.

What printer is it- I mean, is it one of those with built-in ethernet?

Printer Setup Utility Crashing on Launch. Please Help!

Hi all,
I am trying to set up my sister's iBook to print on my home network. I'm using a fuji xerox docuprint C525A and my first step was to obtain the latest drivers from fuji xerox.
However when I go to add the printer in printer setup utility the program unexpectedly quits. Obviously this is making it pretty much impossible to add the printer.
The iBook is running 10.3.9 so far the only step I've taken to try and fix the problem has been to repair disk permissions. This unfortunatey hasn't helped.
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Thanks
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Hi Tim,
I don't see any obvious problem with the results that you have shown. The logical links look okay and the PrintCore program is present and has the about the right size. Nevertheless, the results that you obtained a few days ago suggest that there is a problem somewhere in the PrintCore.framework. I would suggest that you replace this framework and see if Printer Setup Utility works correctly.
If you want to do that, I think the safest thing to do is to get the most current version of the framework and you can do that by loading it from the OS X 10.3.9 combo update. Here are the basic steps to follow:
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- You will also need to download Mac OS X Combined Update 10.3.9. After you download this update, open its disk image and extract the .pkg file to your desktop.
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- Use the Search command in Pacifist to search for PrintCore.framework (use lower and upper case as shown). After Pacifist finds and highlights this framework, click the Install button.
That should do it. The framework on your computer will be replaced with framework from the combo update. I hope that this fixes your problem.
Rich
EMAC G4 1.0 GHz Mac OS X (10.4.6)

'Printer setup utility' problem...please help me.

Hi all, running tiger 10.4.11, trying to connect an Epson DA4050 printer.
It's not showing when I try to 'add printer' in systems prefs, so have attempted to open Printer Setup Utility and I get the message - 'The item cannot be opened. It may be disabled or not installed'.
Sure enough its not showing up in the utilities folder, so I'm assuming this is the problem. How can I install just this without reinstalling the whole system?
Any help gratefully received - thanks.

If all the above fails, then it appears to be time for a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.

Print Setup Utility Keeps Quitting

I reinstalled Tiger because my system would shut off instead of go to sleep whenever I left it for any extended period of time. So I thought there was a problem with the operating system (maybe) and reinstalled. Now I cannot get into Print Setup Utility.
Every time I go into Preferences/Print and Fax and click on add printer, the application "unexpectedly quits"...this happens every single time and I can't figure out why it keeps doing that.
Anybody know where I should look to fix this problem? Thanks

A basic rule in troubleshooting is - first, go back and fix/analyze what you've most recently changed...
I suggest you reinstall OS X using the Archive & Install option in the installer.

Printer Setup Utility unexpectedly quits

I'm using system 10.3.9 and a HP5150 printer. When I print from any application I get a message that "the application printer setup utility has unexpectedly quit." The document will print but I can't access the printer set up utility... it own't open when I click the application either from the applications folder or from the system preferences. I reinstalled the driver and repaired my permissions and also reinstalled the 10.3.9 update. The printer works fine with my other computer.

Try deleting print prefs - search for files that start with com.apple.print (File>Find) and delete them, then restart the Mac, and try again.

Need help to find printer setup utility

I recently bought my first Mac and have slowly been adding to it over the last couple of weeks. Today I added a new printer that I wish to connect wirelessly. The printer is a Brother MFC-3360. I installed the software that came with the printer and had the printer connected directly to the Mac Book. It printed just fine.
I then disconnected the USB cable and plugged it into the Extreme Base station. It failed to print. According to the Extreme manual, I need to open printer setup utility, located in the utilities folder in the applications folder. Then from there I need to add the printer.
The problem is, I have no printer setup utility. Is there another place where it might be located?
Any other ideas will be much appreciated. Thank you!

Found problem. Went to Sys prefs -> Printers and Fax -> removed my printer and re-installed. Works like a charm.

CAN'T GET PRINTER TO ADD IN PRINTER SETUP UTILITY

I've recently purchased a Epson DX4850 printer for use on a Mac using 10.3.9. I installed without problem and it worked fine for first 4 days. Then the driver seemed to disappear. I tried to readd through printer setup utility but it came up with message "SERVER ERROR SERVICE UNAVAILABLE". I tried reinstalling, redownloading driver from Epson website, deleting prefernces and reinstalling but it wouldn't work.
I don't get the message anymore but when I try to add printer it says its found printer driver do I want to refresh the screen but then when I click ok nothing happens.
Under Epson USB it's blank and under USB it has Stylus driver with a ? and not installed.
I've had the printer checked and that works fine.
CAN ANYBODY PLEASE HELP ?

Sorry Hirsty I can't help but just to go on the list that I"m having similiar problems with my Canon ip4200. I'm running 10.3.7 and can't even find the drivers even though I've installed them from the disc and then from a download. Still won't show up.

Printer Setup Utility will not allow new driver to be added

I just bought a Canon Pixma MP960, installed the drivers and then downloaded the driver from their website. When I go to add a new driver in Printer Setup Utility--i highlight the MP960 connected thru USB, but the 'add' feature is not lit up. When i have it search for new drivers, it detects a new driver, but when I hit 'add'--Printer Setup Utility "unexpectedly quits" every time. The only drivers in there are beta thingies that do not work w/ my printer.
The Canon tech guy says that there is a problem with my Printer Setup Utility--but i can't seem to find a solution online. I don't know much about macs, but can I update the Printer Utility program or something? help!

Part of the problem might be if you actually have more than one version of the driver for the printer installed on the computer. Check the drivers at Mac OS X disk/Library/Printers/Canon/ and make sure there is only one plugin for the printer. If you have more than one, trash both and download and install only the driver from Canon that is compatible for Mac OS X 10.4.x. After you install the driver, run Repair Disk Permissions using Disk Utility. If you have only one correct printer driver plugin installed, it should work.

HP 1610 All-in-one drivers not seen by Printer Setup Utility

Just got this new for christmas. I downloaded the latest software and installed it. It was "successful". Everything with the software and the printer seems to be OK. When I go to add the printer to Printer Setup Utility I see the printer icon with a ? overlayed on the list followed by the printer name, followed by "no drivers installed". The "add" button is grayed out so that the printer can't be added. I can scan with the software I installed, and everything else seems to work except printing. Looks like to me that the problem lies with the PSU. I spent about an hour and a half on the phone with a very helpful HP Tech., but no-go. I repaired permissions, but that didn't help. The unit is seen by the System Profiler. PSU is v.3.0. I am using "Panther" 10.3.5. Sure would like some suggestions... Thanks!

I did as you suggested but it did not fix the problem. The software seems to be working but the HP device 4620 printer etc will still not connect to the router/network. I am still getting the message wrong password when the correct password is used
Cheetah12 wrote:
Thank you for this information. Let's try some more steps:
I would like you to restore the defaults on your printer:
1) Press the Wrench on your printer
2) Press the Tools menu
3) Press Restore Defaults and click yes
Once this is complete, I would like you to remove the Officejet 4620 software (If there is any on this computer). Please follow this HP document on Uninstalling the Printer Software. Remove the USB cable out of the computer, if it's already connected. Next, let's clean out your Temp folder on your computer:
1) On the keyboard, hit the Windows key and "R" key together, then type %temp% and click enter.
2) Press Ctrl and A together (This will highlight everything)
3) Right click with your mouse and select delete
Now, perform a clean boot on your computer by following this Microsoft document here. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program. Try installing the software from the HP website here. Choose your correct operating system; Either 32 or 64 bit. Do not connect the USB cord into the computer until prompted.
Please post your results again!

Add (+) printer in Sys Prefs Print & Fax makes Print Setup Utility crash!

Something is wrong with System Preferences Print & Fax pane, or something else... From there, I can't add any new printers. When you click + below the list, it's supposed to launch printer setup utility? But it does nothing what so ever.. or that's what I thought until I looked in Console to see what's going on (if anything), and the console reports that the printer setup utility crashed. It launches fine directly from Utilities. What gives?
Here is the crashlog report, if anyone can make sense of it:
Host Name: SunFlowerG4
Date/Time: 2008-09-12 20:05:39.525 -0700
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Printer Setup Utility
Path: /System/Library/CoreServices/Printer Setup Utility.app/Contents/MacOS/Printer Setup Utility
Parent: WindowServer [88]
Version: 5.5 (227)
PID: 2883
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 libSystem.B.dylib 0x9012c6f0 mallocinitialize + 56
1 libSystem.B.dylib 0x900033b8 malloc + 48
2 com.apple.Foundation 0x92bcff74 _NSAPDataCreate + 32
3 com.apple.Foundation 0x92bd00f0 NSPushAutoreleasePool + 40
4 com.apple.AppKit 0x9387e2d0 NSApplicationMain + 60
5 com.apple.print.PrintCenter 0x00002690 0x1000 + 5776
Thread 0 crashed with PPC Thread State 64:
srr0: 0x000000009012c6f0 srr1: 0x000000000200d030 vrsave: 0x0000000000000000
cr: 0x44000222 xer: 0x0000000000000000 lr: 0x000000009012c6ec ctr: 0x00000000900017a0
r0: 0x000000009012c6ec r1: 0x00000000bffffa80 r2: 0x00000000a0001fac r3: 0x0000000000000000
r4: 0x0000000000000000 r5: 0x0000000092f45018 r6: 0x0000000000000001 r7: 0x0000000000000001
r8: 0x0000000000000002 r9: 0x0000000000000000 r10: 0x00000000900014f0 r11: 0x00000000a00061ec
r12: 0x00000000900017a0 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000094
r24: 0x000000009fffc6c0 r25: 0x0000000000000000 r26: 0x00000000bffffcac r27: 0x00000000a37ce2a0
r28: 0x00000000a0003390 r29: 0x00000000a000c6c0 r30: 0x0000000000000000 r31: 0x000000009012c6c0
Binary Images Description:
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0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x931e2000 - 0x93231fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9325f000 - 0x9327cfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9328e000 - 0x9329bfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x932a4000 - 0x935b2fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93702000 - 0x9370efff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93787000 - 0x93787fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93789000 - 0x93dbcfff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94149000 - 0x941bbfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941f4000 - 0x942b9fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9430c000 - 0x9430cfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9430e000 - 0x944cefff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94518000 - 0x94555fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9455d000 - 0x945adfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945b6000 - 0x945cffff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

Well I figured out how to run Printer Setup Repair to try that route. So far these results:
PERMISSIONS REPAIR:
Sunday, September 21, 2008 7:36:10 PM
Starting permission verification and repair, omitting localized files...
The file /System/Library/LaunchDaemons/printer.plist is missing!
The directory /usr/include is missing!
The directory /usr/include/cups is missing!
The file /usr/include/cups/cups.h is missing!
The file /usr/include/cups/http.h is missing!
The file /usr/include/cups/image.h is missing!
The file /usr/include/cups/ipp.h is missing!
The file /usr/include/cups/language.h is missing!
The file /usr/include/cups/md5.h is missing!
The file /usr/include/cups/ppd.h is missing!
The file /usr/include/cups/raster.h is missing!
Recreating symbolic links...
Done.
Verification complete.
912 files examined. No problems were found.
11 missing files/directories found during the verification process. They may be responsible for certain printing problems. Printer Setup Repair cannot replace these items. Please refer to the log file for a list of the missing files/directories. You may need to reinstall OS X to resolve your printing issues. Certain files and directories are deleted when using the Reset Printing System option. These files and directories, if required, will be recreated during normal printing.
All the other tabs on Printer Setup Repair were uneventful except the verify permissions on tmp items:
Sunday, September 21, 2008 7:48:36 PM
Begin deleting contents of the /private/tmp/501/TemporaryItems directory...
Unable to complete the process.
Error type 1: Unable to delete temporary files because the /private/tmp/501/TemporaryItems directory is missing or empty.
-----------------------------

Printer Setup utility freezing

We are having a problem on 3 machines, with the printer setup utility freezing when a user logs in. it obviously effects microsoft office products etc. I have read the other posts and checked that users can manage printers but this is still happening. - the client machines are running 10.3.9, to a tiger 10.45 server.
The only difference between the machines is, that the ones with a problem have had the interactive smartboard software installed.
Any help would be appreciated!!
Thanks!
Nicola Clarke
Hayfield School

ok...repaired disk permissions and printer utility no longer freezing.
but..turned printing sharing back on and when trying to print from a new MACBOOK over wireless network.....nothing! I have the epson R800 showing up in the printer list and everything looks fine.....click print and nothing prints......no error message. it seems to trigger the print utility on the G5 to stop jobs but I can start jobs again-just can't print from laptop .
help please!

Printer Setup Utility - Add Printer not working

I am visiting my grandparents over the holidays and brought my computer along but no printers. G-pa tells me I can use his HP Photosmart 325 (which has never been used). However, I must download the driver/software online b/c he can't find the CD. So, I go to HP and download all the necessary files. Once all is installed, I connect the printer and go to the printer setup utility to add the printer, like I have done a million times before. There in the printer list I choose the ADD icon and it brings me to the printer browser menu. There it is listed, Photosmart 320 Series connection type USB, yeah I think.... BUT NO, I click on the printer and the ADD button is dimmed, and will not allow me to click it. Soooo I see on the bottom there is Name, Location, and Print Using section. I try Print Using, and select HP, but once selected there is NO HP model that remotely matches my printer!
What in the world is going on?

This is the exact same thing that is happening to me. I have an older Canon card printer (CP-200), and a recent Epson inkjet (Stylus Photo R280), both of which I cannot set up properly. In both cases, I get to the Add screen, and the default browser finds my printer, but I can only add after I choose a driver. Even after repeatedly installing/uninstalling the drivers from Canon and Epson, I cannot find my printer models in the drop down list of printer drivers. There are some Gimp-print drivers there, but not for my exact model, and since I have installed the vendor's own driver already, why can't I use it? This is so frustrating! Please help!

Printer Setup Utility quit!!!! Please Help!!

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