Printer Setup Utility

can't be found> "either disabled or not installed" .
I've been printing >printer is recognized by computer >
using about a week and needed to stop a 'job',
there was no printer Icon in the dock (seems like there was before?),
not able to create icon...
Will it be necessary to 'install' the printer again? or is this an OS 10 Utility?
new HP C5100 series-usb
thanks,
m

Hi m
Websailor is right you have little choice, but backup the whole of your User folder to an external drive if you have one, if you haven't then get one, preferably a Firewire, it is the safest way to keep your data. Then reinstall with a clean install. If you have not got an external drive then Archive and install is the only choice.
Your Address Book and iCal need to be backed first using the "Backup Address Book / Backup Database" options in the respective File options for those 2 apps - that ensures that you will be able to easily restore the data using the Revert command again in the File options. I backup my data up for those two apps as a matter of course into a folder within my User folder so it gets saved on every daily backup.
chris

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Need help to find printer setup utility

I recently bought my first Mac and have slowly been adding to it over the last couple of weeks. Today I added a new printer that I wish to connect wirelessly. The printer is a Brother MFC-3360. I installed the software that came with the printer and had the printer connected directly to the Mac Book. It printed just fine.
I then disconnected the USB cable and plugged it into the Extreme Base station. It failed to print. According to the Extreme manual, I need to open printer setup utility, located in the utilities folder in the applications folder. Then from there I need to add the printer.
The problem is, I have no printer setup utility. Is there another place where it might be located?
Any other ideas will be much appreciated. Thank you!

Found problem. Went to Sys prefs -> Printers and Fax -> removed my printer and re-installed. Works like a charm.

Why doesn't the HP printer show up in the printer setup utility?

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Any help apprciated.
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Try to check here.
http://docs.info.apple.com/article.html?artnum=303593
http://www.mac.com/1/learningcenter/Modules/LHTSolve_t4.html

HP Laserjet 6p is not recognized in Printer Setup Utility

I bought recently used HP Laserjet 6p printer and connected my PB to it's Apple Talk port via AsanteTalk Box. After I installed the HP 6p printer driver (downloaded from the HP site) I've tried several times to find the printer in the Printer Setup Utility but it doesn't appear on it! I've even downloaded a printer driver for MacOS 9 and tried to print in Classic environment but can't find any HP printer in the Chooser. Is there any solution for this problem?
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Apple included the Gimp-Print driver "HP Laserjet 6 Series" for that printer. Does that show up?

Epson 4800 Ethernet IPP Network Cant Add PRINTER SETUP UTILITY

Greetings!
Any known issues?
Does anyone have this working??
I am having a time TRYING to ADD a new Epson 4800 printer, Epson Ethernet card onto new Mactel laptop and new quad G5 (both 10.4.7).
Epson NetConfig Utility sees the printer and set an IPP address.
However, Apple PRINTER SETUP UTILITY Add IP printer isn't working.
I had qualified Epson support taking me through the steps...he said some issues with the Intel books, but that doesn't explain why the G5 isn't working.
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Hi all,
I recently bought an Epson Stylus DX4850 and I'll be damed if I get the thing installed on my Intel based Mac! This is driving me mad, I've been told that it is compatable. I've downloaded all the drivers from the Epson website but when I go to add the printer it's not listed. Does this mean that I need to use a different driver or gimp driver?
Any help would be greatly appreciated and would prevent me from going insane!
Many thanks, Jon
Mac OS X - Intel Mac OS X (10.4.7)

No drives shown in printer setup utility

Accidently erased printer drive for Hp deskjet 935c, when I went into printer setup utility app there was no drivers displayed even when I hit "more printers" still no divers were shown. I thought somthing wrong with printer setup utility app so I reinstalled it using Pacifist still no change. Need help soon kids on my back to use printer.
Mac OS X (10.4.7) imac 500

That was the next question. I just went through 5 hours of frustration with a new printer and cable on a Canon MP780. The cable was bad. It works great with a good cable.
MJ

CAN'T GET PRINTER TO ADD IN PRINTER SETUP UTILITY

I've recently purchased a Epson DX4850 printer for use on a Mac using 10.3.9. I installed without problem and it worked fine for first 4 days. Then the driver seemed to disappear. I tried to readd through printer setup utility but it came up with message "SERVER ERROR SERVICE UNAVAILABLE". I tried reinstalling, redownloading driver from Epson website, deleting prefernces and reinstalling but it wouldn't work.
I don't get the message anymore but when I try to add printer it says its found printer driver do I want to refresh the screen but then when I click ok nothing happens.
Under Epson USB it's blank and under USB it has Stylus driver with a ? and not installed.
I've had the printer checked and that works fine.
CAN ANYBODY PLEASE HELP ?

Sorry Hirsty I can't help but just to go on the list that I"m having similiar problems with my Canon ip4200. I'm running 10.3.7 and can't even find the drivers even though I've installed them from the disc and then from a download. Still won't show up.

Printer setup utility freezes when I try to add drivers

I have an Epson Stylus Photo RX500 all-in-one printer which worked fine until a few weeks ago. My best guess as to why it stopped working is that I let my hard drive fill up and some data got corrupted/overwritten (I've had numerous problems incuding my System Folder becoming 'unblessed' which necessitated a reinstall).
When I tried to print there were no drivers recognized. If I checked in home>library>printers I could find what appeared to be the driver (Stylus Photo RX500) but opening that would bring up a message it wasn't in my list of printers. Trying to add the printer to the list gave the message that the driver wasn't found. In the Finder the driver was listed as 372KB. In my cloned external HD the same file was listed as 408KB. Copying over the larger file to my internal didn't solve the problem.
I went to the Epson site and found a driver which was only listed for OS10.2 and a driver to Intel Macs (I have a G4 PB). I downloaded the 10.2 driver and installed it (408KB). Now when I open the printer setup utility EPSON USB is listed as an option but when I click on that the utility freezes. I've tried restarting and repairing permissions but still no go.
Yoroshiku onegaishimasu. TIA.

Ohayo gozaimasu,
I saw what was available on the US site, so went to the Epson UK site, where they show one driver for OSX - PowerPC, for the RX500, it's version 1.9b versus the 1.7 on the US site. The driver is a 7.9mb download. Looking at the other English sites around the world, 1.9b seems to be the lastest OSX PPC driver.
The link is http://esupport.epson-europe.com/FileDownload.aspx?lng=en-GB&ID=19449&data=6D58D 013F2B22854B9450E1814C134D338E0C605169D8D398A3275D13F8B5BB5
Perhaps that will work better for you.

Printer Setup Utility will not allow new driver to be added

I just bought a Canon Pixma MP960, installed the drivers and then downloaded the driver from their website. When I go to add a new driver in Printer Setup Utility--i highlight the MP960 connected thru USB, but the 'add' feature is not lit up. When i have it search for new drivers, it detects a new driver, but when I hit 'add'--Printer Setup Utility "unexpectedly quits" every time. The only drivers in there are beta thingies that do not work w/ my printer.
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Part of the problem might be if you actually have more than one version of the driver for the printer installed on the computer. Check the drivers at Mac OS X disk/Library/Printers/Canon/ and make sure there is only one plugin for the printer. If you have more than one, trash both and download and install only the driver from Canon that is compatible for Mac OS X 10.4.x. After you install the driver, run Repair Disk Permissions using Disk Utility. If you have only one correct printer driver plugin installed, it should work.

C6180 does not appear in my list of printers in Printer setup utility (mac OS X 10.4.11)

My C6180 was printing slowly so I followed the steps in the forum (unplugging, holding down the buttons, etc. ... Shut down, restart, etc.) Now it doesn't appear in my list of available printers when I try to set up again in the Printer Setup Utility. My software is updated. How to I get it in the list. I've been around in circles and I may have messed up some settings in trying to solve this. I have to print stuff for work. Freaking out a little. Help.

Hello,
Thanks for the post. Murphy's Law, as soon as you really need to print something for work, this happens!! I've pasted a link below that should help you resolve this one. I hope this helps..........GOOD LUCK!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00653122&tmp_task=solveCategory&cc=us&dlc=en&la...
Just in case, below is a link for the drivers should you need to download. There is a Universal Driver that supports MAC OS 10.3/10.4 if you need a quick and dirty......
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw_lang=&product=11534...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

HP 1610 All-in-one drivers not seen by Printer Setup Utility

Just got this new for christmas. I downloaded the latest software and installed it. It was "successful". Everything with the software and the printer seems to be OK. When I go to add the printer to Printer Setup Utility I see the printer icon with a ? overlayed on the list followed by the printer name, followed by "no drivers installed". The "add" button is grayed out so that the printer can't be added. I can scan with the software I installed, and everything else seems to work except printing. Looks like to me that the problem lies with the PSU. I spent about an hour and a half on the phone with a very helpful HP Tech., but no-go. I repaired permissions, but that didn't help. The unit is seen by the System Profiler. PSU is v.3.0. I am using "Panther" 10.3.5. Sure would like some suggestions... Thanks!

I did as you suggested but it did not fix the problem. The software seems to be working but the HP device 4620 printer etc will still not connect to the router/network. I am still getting the message wrong password when the correct password is used
Cheetah12 wrote:
Thank you for this information. Let's try some more steps:
I would like you to restore the defaults on your printer:
1) Press the Wrench on your printer
2) Press the Tools menu
3) Press Restore Defaults and click yes
Once this is complete, I would like you to remove the Officejet 4620 software (If there is any on this computer). Please follow this HP document on Uninstalling the Printer Software. Remove the USB cable out of the computer, if it's already connected. Next, let's clean out your Temp folder on your computer:
1) On the keyboard, hit the Windows key and "R" key together, then type %temp% and click enter.
2) Press Ctrl and A together (This will highlight everything)
3) Right click with your mouse and select delete
Now, perform a clean boot on your computer by following this Microsoft document here. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program. Try installing the software from the HP website here. Choose your correct operating system; Either 32 or 64 bit. Do not connect the USB cord into the computer until prompted.
Please post your results again!

Print Center / Printer Setup Utility missing

My refurb iMac had its entire logic board replaced several weeks ago. Since then I have not been able to use my Epson Stylus Photo R280 printer. Turns out that somehow my utilities called Print Center and also Printer Setup Utility have disappeared from my computer. Because it is a holiday, I am unable to to contact Apple Care by phone. I tried to locate a place on my Leopard install disk where it lists zillions of single items which I could chose to install, but can not find it. I am hoping that someone in here can direct me where to look. My Brother HL 2140 is working fine. I'm stumped.
Holly

Got a reply from Epson. Even though I originally told them the printer was hooked up to a wireless Airport Extreme Base Station, they seemed to ignore that fact. But, finally they came up with this excuse:
Response (Stephan R) 08/21/2008 11:19 AM
The Epson Status Monitor requires constant bidirectional communication with the Host for it to function properly. The Airport Extreme only allows a one way communication, so when the Epson Status Monitor tries to update the Host with the proper ink levels you will receive a communication error.
So, I guess that you can't use the print utility from a wireless connection, I hooked the printer to one of my Macs and added the printer to the Utility there. The utility works there, but I have to reconnect the printer to the Airport Extreme and visa versa to make they whole thing functional. Oh, well.

Printer Setup Utility missing

I just installed Tiger on a G4 1.42 dual Power Mac w/ 1.5 gigs RAM and then updated it to 10.4 via software update and went to setup my Epson Stylus Photo 2200 and noticed that my Printer Setup Utility is missing.
Yikes.
I just downloaded the latest driver from Epson -- and now it shows up as a beta even though it is dated from 2004.
I had a friend send me a copy of Printer Setup Utility from his Tiger 10.4 and it works, but to a point .... It does not correctly name my printer and will not finish any job I send to it.
How can I fix this?

I suggest you reinstall OS X.

Lexmark x4650 Not Added to Printer Setup Utility

I'm trying to set up a Lexmark x4650 as a shared printer on a wireless network. I got one computer set up and it works perfectly. I've tried setting up the second computer, a MBP, and after getting through the whole setup process it says that the printer was not added to the printer setup utility and to launch it and add it manually.
I'm sick of trying to set it up manually. Does anyone know why the setup app might not be working?

Wish I could help. The same model Lexmark is acting strange with me too. I have it wirelessly installed no problem on a windows PC and my wife's MacBook Pro but my plain ol' MacBook 13'' can't find the printer. I have to either plug it in USB or use it shared from the Pro.
Furthermore I have trouble reading the instillation cd. It makes horrible lawn mower pull cord like noises in the drive and only works after ejecting many times. Every other cd seems fine though and neither of the other two computers had trouble with it.
Like you no dice manually either.

Add (+) printer in Sys Prefs Print & Fax makes Print Setup Utility crash!

Something is wrong with System Preferences Print & Fax pane, or something else... From there, I can't add any new printers. When you click + below the list, it's supposed to launch printer setup utility? But it does nothing what so ever.. or that's what I thought until I looked in Console to see what's going on (if anything), and the console reports that the printer setup utility crashed. It launches fine directly from Utilities. What gives?
Here is the crashlog report, if anyone can make sense of it:
Host Name: SunFlowerG4
Date/Time: 2008-09-12 20:05:39.525 -0700
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Printer Setup Utility
Path: /System/Library/CoreServices/Printer Setup Utility.app/Contents/MacOS/Printer Setup Utility
Parent: WindowServer [88]
Version: 5.5 (227)
PID: 2883
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 libSystem.B.dylib 0x9012c6f0 mallocinitialize + 56
1 libSystem.B.dylib 0x900033b8 malloc + 48
2 com.apple.Foundation 0x92bcff74 _NSAPDataCreate + 32
3 com.apple.Foundation 0x92bd00f0 NSPushAutoreleasePool + 40
4 com.apple.AppKit 0x9387e2d0 NSApplicationMain + 60
5 com.apple.print.PrintCenter 0x00002690 0x1000 + 5776
Thread 0 crashed with PPC Thread State 64:
srr0: 0x000000009012c6f0 srr1: 0x000000000200d030 vrsave: 0x0000000000000000
cr: 0x44000222 xer: 0x0000000000000000 lr: 0x000000009012c6ec ctr: 0x00000000900017a0
r0: 0x000000009012c6ec r1: 0x00000000bffffa80 r2: 0x00000000a0001fac r3: 0x0000000000000000
r4: 0x0000000000000000 r5: 0x0000000092f45018 r6: 0x0000000000000001 r7: 0x0000000000000001
r8: 0x0000000000000002 r9: 0x0000000000000000 r10: 0x00000000900014f0 r11: 0x00000000a00061ec
r12: 0x00000000900017a0 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000094
r24: 0x000000009fffc6c0 r25: 0x0000000000000000 r26: 0x00000000bffffcac r27: 0x00000000a37ce2a0
r28: 0x00000000a0003390 r29: 0x00000000a000c6c0 r30: 0x0000000000000000 r31: 0x000000009012c6c0
Binary Images Description:
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0x92f4f000 - 0x92fa9fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fc7000 - 0x92fc7fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fc9000 - 0x92fddfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92ff5000 - 0x93005fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93011000 - 0x93026fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93038000 - 0x930bffff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930d3000 - 0x930defff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930e8000 - 0x93116fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93130000 - 0x9313ffff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9314b000 - 0x931b1fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931e2000 - 0x93231fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9325f000 - 0x9327cfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9328e000 - 0x9329bfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x932a4000 - 0x935b2fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93702000 - 0x9370efff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93787000 - 0x93787fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93789000 - 0x93dbcfff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94149000 - 0x941bbfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941f4000 - 0x942b9fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9430c000 - 0x9430cfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9430e000 - 0x944cefff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94518000 - 0x94555fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9455d000 - 0x945adfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945b6000 - 0x945cffff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

Well I figured out how to run Printer Setup Repair to try that route. So far these results:
PERMISSIONS REPAIR:
Sunday, September 21, 2008 7:36:10 PM
Starting permission verification and repair, omitting localized files...
The file /System/Library/LaunchDaemons/printer.plist is missing!
The directory /usr/include is missing!
The directory /usr/include/cups is missing!
The file /usr/include/cups/cups.h is missing!
The file /usr/include/cups/http.h is missing!
The file /usr/include/cups/image.h is missing!
The file /usr/include/cups/ipp.h is missing!
The file /usr/include/cups/language.h is missing!
The file /usr/include/cups/md5.h is missing!
The file /usr/include/cups/ppd.h is missing!
The file /usr/include/cups/raster.h is missing!
Recreating symbolic links...
Done.
Verification complete.
912 files examined. No problems were found.
11 missing files/directories found during the verification process. They may be responsible for certain printing problems. Printer Setup Repair cannot replace these items. Please refer to the log file for a list of the missing files/directories. You may need to reinstall OS X to resolve your printing issues. Certain files and directories are deleted when using the Reset Printing System option. These files and directories, if required, will be recreated during normal printing.
All the other tabs on Printer Setup Repair were uneventful except the verify permissions on tmp items:
Sunday, September 21, 2008 7:48:36 PM
Begin deleting contents of the /private/tmp/501/TemporaryItems directory...
Unable to complete the process.
Error type 1: Unable to delete temporary files because the /private/tmp/501/TemporaryItems directory is missing or empty.
-----------------------------

Printer Setup utility freezing

We are having a problem on 3 machines, with the printer setup utility freezing when a user logs in. it obviously effects microsoft office products etc. I have read the other posts and checked that users can manage printers but this is still happening. - the client machines are running 10.3.9, to a tiger 10.45 server.
The only difference between the machines is, that the ones with a problem have had the interactive smartboard software installed.
Any help would be appreciated!!
Thanks!
Nicola Clarke
Hayfield School

ok...repaired disk permissions and printer utility no longer freezing.
but..turned printing sharing back on and when trying to print from a new MACBOOK over wireless network.....nothing! I have the epson R800 showing up in the printer list and everything looks fine.....click print and nothing prints......no error message. it seems to trigger the print utility on the G5 to stop jobs but I can start jobs again-just can't print from laptop .
help please!

Printer Setup Utility

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