Printer shown as offline when try to print but is connected to network

When I try to print nothing happens and a check on the computer of the status of the printer states that it is offline. A test of the ENVY 4500 printer shows that it is connected and to the same network as the HP computer. My tablet is also unable to find the printer.

Hello Barton46, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing connectivity issues. I would like to help!
I would recommend powering down the printer and the computer, and unplugging the power cord from your router for 60 seconds. After the router begins broadcasting again, power up your printer and computer.
I would also suggest following this document on Wireless printing center Troubleshooting Issues.
Also, do you have any other devices wirelessly connected? Do they have any issue printing?
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Why my photoshop cs5 extended version 12.0x64 and Os x 10.8.3 go to crash when try to print?

Hi I need of help.
Why my Imac osx 10.8.3 , 3,2 GHz Intel Core i5 , when try to print whit photoshos cs5 extended version 12.0 x 64 , go to crash?
Thanks.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

Get "bad parameter" when try to print

I receive error "Bad parameter" when try to print document:
AVDoc avDoc;
AVDocPrintParamsRec printParams;
memset(&printParams, 0, sizeof(AVDocPrintParamsRec));
avDoc = AVDocOpenFromFile(aPath,aFileSys,NULL);
printParams.size = sizeof(AVDocPrintParamsRec);
printParams.reverse=true;
AVDocPrintPagesWithParams(avDoc, &printParams);
document opens is ok. what is wrong? what is wrong?

You receive this error when where? In your error handler (not included)? As an error message from Acrobat? Other?
What version of Acrobat on what OS platform?

IPhoto 08 vsn 7.1.5 software issue. Can't print a photo. When I select print it comes up with the error message "No available themes" There were no themes located. Until at least one theme has been installed, this feature will be unavailable. ugh

Can't print a photo. When I select print it comes up with the error message "No available themes" There were no themes located. Until at least one theme has been installed, this feature will be unavailable. ugh. Uploaded latest update but it still doesn't work. Was going to try and load the software again but can't find the source as a download.
Cheers,
Papasailor

YOu need to reinstall iPhoto.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

Printing colors not correct when using non printer software

I am using a new CANON MX882. When I print using the Canon easy photo software the print turn out perfect. However when I print from Aperture or Photoshop Elements the pictures turn out with the colors blown out and overexposed. I have the lates drivers availabe from Canon which they say is compatible works with 10.7. I have tried using the printer manament or the software and it doesn't make any difference. Any thoughts on whats next? I am wasting all sorts of paper trying to figure this out.
thanks
Chris

I don't have Aperture or PSE but I do have Photoshop CS5 and with that application the best settings are to let the printer manage the colours. I have some grabs from the PS5 print dialog for your reference.
From the PS5 print dialog, from the Color Management menu the Color Handling is set to "Printer Manages Color".
When you select Print and the normal print dialog appears (or you open Print Settings from the PS5 print dialog) select the Color Matching menu and ensure it is set to Canon Color Matching.
And the last thing to check is the Quality & Matching menu for the Canon printer. The colour profiles for the printer are based on different paper stocks. So it is important that in the Media Type menu you select the type of paper being used and you also want to select High Quality.

Firefox doesn't print or open preview, when I select print preview I get the following error: Couldn't open the file. It may be corrupt or a file format that Preview doesn't recognize.

Firefox doesn't print or open preview, when I select print preview I get the following error: Couldn’t open the file. It may be corrupt or a file format that Preview doesn’t recognize.
However, when I print from Safari or another program, I have no problems
== Yesterday

The only solution to corrupted files is to restore from your back up.
Regards
TD

Error -43 when try playback on win7 64bits over the network QT that recide MacPro osx 10.5 however i can play with VLC player, This happend when the QT is inside a Folder with name longer 8 chars other files has no problem with long names just the QT

error -43 when try playback on win7 64bits over the network QT that recide MacPro osx 10.5 however i can play with VLC player, This happend when the QT is inside a Folder with name longer 8 chars other files has no problem with long names just the QT nfs sharing

Never mind, I already found the solution myself.
What I did wrong was:
- not copying the master image to the nbi folder
- selecting the netinstall-restore.dmg image as source to copy to my HD.
The thing is, when you create a netinstall image for 10.5, the image itself is already included in the netinstall image so you don't have to do anything else.
With the 10.4 image however, you also have to copy the master image to the NetBootSP0 directory.
In the *.nbi folder contains an netinstall-restore.dmg file. But that is only to boot you to netrestore, it's not the image itself.
Other alternative is to copy the images to another folder that you share with AFP and adjust the configuration of netrestore like described in this manual:
http://www.shellharbourd.det.nsw.edu.au/pdf/misc/osxrestoringnet.pdf
This manual was also how I figured out that I forgot to copy the image to the NetBootSP0 folder.

Message of "printer offline" when trying to print

Hello,
I have iphone 4s and a HP wireless printer a little less than 3 years old. When trying to print something from my iphone, it keeps giving me the message "printer offline" with choices for continue or cancel. I hit continue, but same message comes up a minute or two later. This happens even when my printer is awake and wirelss signal is strong. My phone finds the printer when i try to print, but keep getting this printer offline message. Any help would be appreciated.

Is your particular printer model AirPrint compatible? Here's the list, as well as guidnance for setup and use:
http://support.apple.com/kb/HT4356
If your HP printer is not one of those on the HP list, then you wiould need some othe app to print from your iPhone. Search the App Store.

IP address error when try to print from GS4

I have set up ahome network so we can print from our phones or laptops wirelessly (no internet). The phones are Galaxy S4s, the printer is an HP Photosmart Plus B210 series, and the router is a netgear. The router has been reset to factory to erase the (forgotten) WEP key. All devices will find the printer. One of the phones prints fine, but when I try to print from the other I get a error message along the lines of "Using a static IP adress may cause printing issues, try setting up a dynamic IP." Both phones were purchaced and activated at the same time, the only dfference being my husband downloaded an app "HP All-In-One Printer Remote" while I wasn't here, trying to print a document. I have since uninstalled it thinking it was causing the error, but I still can't get his phone to print, The error dialouge box pops up with "OK' and "Cancel" options when you choose the printer, then it just sits there. I sent the document to my phone and it printed fine, so I don't think it is the document. Any ideas..? As far as I know, no configuration changes have been made to either phone that would cause something llike this...
Thanks
dawtch

Hi dawtch,
Welcome to the HP Support forums. I gather that your Samsung Galaxy S4 prints to your Photosmart B210 series printer, yet your husband’s Samsung Galaxy S4 is unable to successfully send print jobs.
I’ve included the ePrint Job Did Not Print document for you to follow the trouble shooting steps. I know you’ve indicated that the phones should be configured the same, but if you husband is like my husband ....
If the steps in the document don’t resolve the issue, would you please post back with some further information:
What version of Android OS is running on your husband’s phone? How To Check What Android Version You Have by wikiHow
Have you set up the ePrint feature of the printer?
How are the print jobs being sent to the printer (by HP ePrint app, 3rd-party app, or forwarding an email to the printer)?
Is your husband connected to the same wireless network as the printer when he tries to print?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Safari 5.1 Shuts Down When Try To Print after upgrade to Lion

As soon as I upgraded to Lion - I noticed that if I try to print anything in Safari - it shuts down
I can use Firefox perfectly - but not Safari
I have uninstalled all extensions, and checked through my plugins, but still same problem
Any help will be greatly appreciated.

Thank you John for the reply - sorry for the delay - been slammed at work -
I actually found out what was causing the crash. I had default folder X program running great on snow leopard before I upgraded to lion. Once I upgraded I didnt even think to check it for compatibility since it didnt show up in the dialog box when lion first launched as an incompatible program. It makes sense though since when I hit command+p to print it brings up a dialog box and default folder X is all about dialog boxes. When I uninstalled default folder X Safari worked perfectly - so I went to the developers site - they have a brand new version that is fully compatible - I downloaded it and everything is great. That was the culprit

InDesign CS3 Crashes when try to print using Lion OSX 10.7

Ever since installing Lion, moving from snow leopard, InDesign will not print, but crashes when trying to get the print dialog box. I can print by generating at PDF of the document and then print from Acrobat 8.3.0. This is a work-around, but what do I need to do to now be able to print from InDesign, using Lion, to my EPSON WorkForce 635 printer.
Everything worked fine from Snow Leopard, but I do not want to go back to an older OS now.
Ken

I now see there was another thread started on this same subject.
This works and it works amazinly well.
Thank You,
Ken
PS: for any credit due here is the post from the other thread also:
AIsolve wrote:
To avoid this crash try this workaround.
remove adobe PDF PPD from the following folders:
OS/Library/Printers/PPDs/contents/Resources/en.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,
OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,
OS/Library/Printers/PPDs/contents/Resources/ko.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,
Only six posts here yet you save the day. This worked for me and I'm back in business without needing to buy the CS 5.5. Thank you for this valuable help.
Very Much Appreiciation Alsolve!

Get error message prop res dll not loaded when try to print on new version of firefox but not internet explorer

Since I've updated Firefox when I try to print off a web page and use properties I get error message, Prop Res DLL Not Loaded. never had that problem before and it don't happen on Internet Explorer.

Do you have a Lexmark printer?
*[[/questions/816793]]
Copy the Lexmark printer DLL file(s) (LX??PRPR.DLL) from the C:\Windows\System32\Spool\Drivers\W32X86\3 folder to the System32 folder

Get "not responding" when try to print email data -- IE works fine

When I try to print any email material, Firefox state a "not responding" data and I have to close the program and start all over again. The only way I can print is to copy and paste, then I can print

Hmmm, seems you are not alone - Data/Service not working this morning?? someone else with the same situation, but I don't know where they are located.

Error when try to print faces-config.xml

Hello everybody.
I use Jdeveloper Studio Edition Version 10.1.3.3.0.4154 on Debian GNU/Linux 4.0 i386
with Sun JDK 1.5.0_10
I have an error when I try to print the faces-config.xml diagram.
The messages are BME-01604 and BME-99001. I have been restarted my Jdeveloper. But the error still.
Thank you,

No solution, but a workaround. Try to publish the diagram. This creates a JPEG which you might be able to print.
I'd suggest that you file a Service Request on Metalink.oracle.com also.
--olaf

HP Envy 5530 Always offline when attempting to print from WORD 2013

Hi,
My ENVY 5530 always appears offline when I'm trying to print from WORD 2013. HP SCAN DOCTOR doesn't help. I always need first to RESTART MY LAPTOP while my PRINTER IS ON. AFTER RESTARTING that will be the time the printer will appear ONLINE in my WORD 2013.
Being this case. I've noticed that I SHOULD FIRST TURN ON MY PRINTER before TURNING ON MY LAPTOP so my printer will appear ONLINE in word 2013. Using this workaround is inconvenient for me. And also when I am able to print from WORD 2013 IT DOESN'T PRINT ALL PAGES.. Please help. This printer should be helpful instead it was a disaster. Not really convenient.

Thanks for letting me know the printer isn't going offline now Envy5530User. But you are still unable to print a multiple page document though.
Can you print multiple page documents from other applications, or are you just having this issue with Office 365?
If the issue is just with Office 365, it might be a setting in the application. I would contact Microsoft for further assistance.
Please take a look at this document from my co-worker if you are having this issue with all applications. Missing or partial print issues on Windows 8 / 8.1.
If the issue persists, following the steps in this document for Print Jobs are Stuck in the Print Queue.
Please let me know the results.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Printer shown as offline when try to print but is connected to network

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