Printer shows an error but printed the pdf
Hello everyone!
I have a very annoying problem with my Adobe Acrobat Standard.
Whenever I print a pdf, I get the pdf I wanted but the printer in the lower right corner of the screen does not disappear.
It says that their is one document that still has to be printed. And if I open the printer dialog there stands: Error - Printing and the symbol on the screen does not disappear till I cancel the printing job.
I had the same problem two weeks ago. And because it was so annoying I set up my whole windows system.
After that the printer worked for two weeks without errors.
But now it is the same problem as before. And I'm really getting crazy.
How can I solve this problem without setting up the whole system again?
The problem is that I can't only uninstall and the reinstall Adobe Acrobat, cause it is part of the software of my notebook and therfore I have no CD of it.
The problem appeared in Version 8.1.4. I have already updated to 8.1.5 but this made no change.
I hope you can help me.
Denise
Sounds like the now "bog-standard" issue of the Adobe PDF printer using a port other than "*My Documents \*.PDF" or "*Desktop \*.PDF".
Seen it many times.
You didn't say whether you were using XP or Vista so check the appropriate locations based on your OS for the following:
Look for your Adobe PDF printer in the "Printers and Faxes" section of the control panel.
Check the properties of the printer, specifically the port it's using. (On XP it's right-click on the Adobe PDF printer, select Properties, Ports tab).
If it's not either the My Documents or Desktop (one of them should be checked) that's your problem.
If you DO see those two ports as options, check one of them and then select "Okay" and you should be G2G.
If you DON'T see either of those two options the ports were not created during the setup (setup exited before the ports were created as part of a mess up in the MSI install routine) then you need to first close all dialogs, open Acrobat and select the repair option from the help menu.
Hopefully that fixed it, but if your printer ports are not fixed after doing a repair you may have to do a little more work.
Check this link for more in-depth info.
http://acrobathelp.blogspot.com/2008/01/adobe-acrobat-8.html
S.
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