Printer spool issue with HP LaserJet 1018

I seem to be having a recurring problem with the HP LaserJet 1018 that I am hoping someone has also had and can help me resolve. When I go to print I get a message that I need to set up a printer (it does not recognize the printer is there). When I click on set up a new printer, I receive a message that the local print spooler service is not running. Nothing I do seems to solve the problem.
This happened to me with my previous 1018 printer. The exact same thing. I had a second 1018 available to me that I connected and it worked just fine for about two months and now is doing the same thing as the first.
I have an HP Pavilion Entertainment PC with Windows 7 (64 bit) operating system. I previously had a Dell with Windows XP that the first printer worked on for a long time (maybe 2+ years). I got this new computer within the past six months and both these printers stopped working while on this computer.
Any help or ideas would be appreciated.

Welcome to the HP Forums fastndfury,
I see by your post that you are only getting the error on the Windows 8 computer, "The scanner is currently in use. Please wait until your previous task is completed and then try scanning again." I can help you with this issue.
I have provided a document to go through the steps to see if it will help resolve this issue.
'Another program has control of the scanner' Message Displays on the Computer When Scanning.
If you need further assistance, let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Joseph J Grech

Hi,
If updating the printer driver cannot fix the issue, please also try the following steps:
Clear Printer Spooler Files and Enable the Spooler Service
=================================
1. Run "Services.msc" (without the quotation marks).
2. Double-click "Printer Spooler" in the Services list.
3. Click Stop and click OK.
4. Navigate to "%WINDIR%\system32\spool\printers", delete all files in this folder.
5. Run "Services.msc" (without the quotation marks).
6. Double-click "Printer Spooler" in the Services list.
7. Click on Start. In the Startup Type list, make sure that "Automatic" is selected and click OK.
Regards,
Arthur Li
TechNet Community Support

Print server recommendations for Laserjet 1018

I tried using Apple's Airport Xpress with my laserjet 1018 as a print server, and it worked ok on my laptop (wireless) but quite poorly on my desktop (wired). My laptop is Vista; desktop is XP. Apple said that the problem was with the OS or the printer. Man if I had a dime for all the tech support calls that have claimed that their product wasn't the problem....
Rather than making numerous trips to best buy or purchases on amazon, is there a compatibility list for the 1018 and print servers? I know this seems to be tricky, as I've seen numerous complaints about the lack of compatibility between printers and print servers. At this point I'm willing to use either wired or wireless print servers--I just want something that works.
EDIT: Even if someone doesn't have a list, if there are print servers that are known to work with lots of printers, at least that would give me better odds of finding one that worked with my 1018.
I suppose the price ceiling I'm looking at is 75 bucks or so, as that would be the difference betwen (a) buying a new HP 1505n and (b) ebaying off my 1018. So if its much more than 75, I think I'd be better off just getting the 1505n.
Message Edited by prr on 08-10-2009 12:29 PM

dansdaduk wrote:
>> ... the checkbox is greyed out and I can't enable it ...
Perhaps you are running under a user which does not have administrator credentials?
No, I have administrator privileges.

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I just signed up for FIOS and am not experiencing your problem (had enough other ones instead).
Go to mail preferences ~ click on a mail account ~ click on the advanced tab. The only settings that worked for me were: port 110 SSL OFF, authentication: Authenticated POP (APOP). If I remember correctly when I first set this up another window opened and I typed in my password and never had to do that again.
Hope this helps.

Printing problems with hp laserjet 1018

- printing problem with my hp laserjet 1018 (no *.pdf files!), all other documents were printed
- hp photosmart premium c309 works with all file types
Windows 7 64 bit
Adobe Acrobat Pro 10.1.7
Acrobat Reader 11.0.3

Also having other "permission" based problems as well. Other people cannot open my PDFs even though I have not used any security. I'm thinking about getting a previous version of Accrobat Pro and installing that.

Windows 7 64bit Print spooler crash with Acrobat pro 9

i recently installed a new computer with windows 7 64 bit - also upgraded my old CS to CS 5. whenever trying to print any .pdf or even look at the .pdf printer settings - my print spoller crashes and i have to go into system32/spool to fix
has anyone seen this issue?

If you would like to find which printer driver cause the crash issue, I suggest you isolate each driver and run
printing job. Please:
1. Open mmc in Start Search box.
2. Click File->Add/Remove snap-in
3. Add "Printer Management". Click Add "The Local Server".
4. Click Finish.
5. Expand Print Servers->[server name]. Click on Drivers.
6. Right-click on the first driver, choose "Set driver isolation"->"Isolated".
7. Start a printing job.
8. If the issue still occurs, change the isolation to System Default for this driver, then isolate the next driver
and start printing job.
You can find which driver is the root cause.
You need to involve a Windows 7 compatible driver for Windows 7 clients. If the driver is packed, you can extract
the driver pack and add the driver from printer server console. However, if the driver is included in an
installation file, you may try the following method.
1. Install the driver on one of the Windows 7 clients.
2. Launch mmc from Start Search box.
3. Click File->Add/Remove Snap-in.
4. Add "Printer Management". Point to the server in "Specify the printer server".
5. Expand "Printer Management"->"Printer Servers"->"Drivers".
6. Right-click, then click "Add a driver".
Please follow the instructions to add the Windows 7 printer driver. After doing so the driver should be added into
the server.
If the printer driver is not found, the driver should be not designed for enterprise environment. In this case you
may need to add the printer from the client side manually.
for more information.............
http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/85915d44-5638-46e1- 97b7-bfe032cd0994/
http://printers.iyogi.com/errors/printer-spooler-error-windows-7.html
Hope this helps you.

Print Spooler Issue

I recently became unable to print. My printer is installed and drivers updated, but I get an error when I try to print that tells me my Print Spooler Service is not running, and I cannot start it.
Windows 7 Home Edition 64bit
HP Touchsmart 310PC
Error Popup:
+++++++++++++++++++++++
Windows could not start the Print Spooler service on local computer.
Error 1053: This service did not respond to the start or control request in a timely fashion.
+++++++++++++++++++++++
Running diagnostics/troubleshooting does not resolve this issue.
When trying to print from some applications I get an error that says "No Default Printer Found. Please choose a printer a try again". I cannot choose another printer because of the spooler error.
Any suggestions?

rjscheper1,
This should fix it, look here
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Both Customs use Rosewill Blackhawk case.
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Hi,
I am trying to set up a HP LaserJet 4300 printer with my iMac 10.9.
Printer installs fine, at least all appears to be fine but when trying to print a page, couple of pages comes out all with strange characters across the whole page.
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Printer is on Windows 2003 server. Cuople of windows machines connected to the printer, they print fine.
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The page looks perfect in preview and as a PDF. I can't print from the PDF, however, because it shrinks the text and expands the margins ...
Something's fishy. Save as PDF should result a file that looks exactly, precisely, like what you'd get if you printed directly to your printer.
I suspect your Word document has been corrupted by a few bytes of random data that is causing your printer to go nuts. Try cutting that portion out of the document, and pasting it in a new blank document so you can incrementally isolate the damage.
This isn't going to be as easy as it sounds, because when the PostScript printer driver encounters the errant code in the Word document, it's essentially telling the printer "now, go to the top of this page, print a nasty black smudge, and then crash." You might have to cut a whole page before and after the suspected corruption. If you're lucky you might be able to cut the portion then paste it right back as "unformatted text". Try that.
BDAqua wrote:
I'm not familiar with Word,
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I'm trying to connect my iMac with OS X 10.6.8 to an HP LaserJet 4000 using an ethernet cable. My understanding is that Snow Leopard does not support AppleTalk so I was trying to set it up using the IP protocol via HP Jetdirect using the printer IP address. When I try this it gives me a message "Determining Installable Options..." for a couple of minutes and then fails to configure.
My HP JetDirect Configuration Page reads:
Host Name: Not specified
Config by: RARP/BOOTP
IP ADDRESS: 192.0.0.192
SUBNET MASK: Not specified
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I found the answer in another post:
1.
In ‘System Preferences’ in ‘Network’, I made sure that ‘Ethernet’ is set to the following:
‘Configure IPv4: Using DHCP’
Two numbers are given:
‘IP Address’ and ‘Subnet Mask’
(you might need to click ‘Renew DHCP Lease’ by clicking ‘Advanced’ and under ‘TCP/IP’ clicking ‘Renew DHCP Lease’)
WRITE BOTH OF THESE DOWN!
2.
Go to ‘Applications’ folder and click on ‘Utilities’ and open ‘Network Utility’. Click on the ‘Info’ tab and from the drop-down menu select ‘Ethernet’.
The ‘IP Address’ should be the same as that given in the ‘Network’ settings panel for the Ethernet port.
3.
On my HP LaserJet 4050N I went through the following menus:
Click the green ‘GO’ button until the display reads ‘Offline’
Click ‘MENU’ 7 times or until ‘EIO 2 JETDIRECT MENU’ shows
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Press ‘SELECT’
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Press ‘VALUE’ button until value reads ‘YES’
Press ‘SELECT’
Press ‘ITEM’ button until ‘BOOTP=NO’ is displayed (or press ‘VALUE’ button until value reads ‘NO’ and then press ‘SELECT’)
Press ‘ITEM’ button until
‘IP BYTE 1=XXX’ is displayed and where I have put ‘XXX’ using the ‘VALUE’ button enter the first number of the ‘IP’ address given in ‘Network Utility’.
Repeat this procedure for ‘BYTE 2, 3 AND 4’ by using entering a value each time using the ‘VALUE’ button and then pressing ‘SELECT’ before finally moving onto the next ‘IP BYTE’ value using the ‘ITEM’ button.
After all of the ‘IP’ values have been entered pressing the ‘ITEM’ button will display ‘SM BYTE 1=XXX’ – this is the ‘Subnet Mask’ value. Follow the same process as for the ‘IP’ address and enter the values given in the ‘Ethernet’ pane in ‘Network’ under ‘System Preferences’.
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As soon as the green ‘GO’ button has been pressed the ‘IP’ value in both ‘Network’ (under ‘System Preferences’) and ‘Network Utility’ (Applications/Utilities) will change to display a new ‘IP’ address. The ‘Subnet Mask’ value displayed in ‘Network’ (under ‘System Preference’s should display the same ‘Subnet Mask’ value).
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Now close ‘Network Utility’.
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From the drop down menu ‘Select HP Jetdirect – Socket.’
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Once entered click ‘Add’.

Problems printing with HP laserjet 1018

I'm using the hplip package. CUPS sees the printer, but I can't print diddley. I followed the wiki word for word and have googled extensively but I can't seem to figure it out. I tried printing as root, and as my user, and I am in the lp group but to no avail.
All that happens when I try to print is it says the jobs are all pending. Occasionally I get the error
"/usr/lib/cups/filter/foomatic-rip-hplip failed"
I also tried the foo2zjs with similar results. But with the foo2zjs driver it simply says all my jobs are complete, rather than pending.
I've also tried the hp-toolbox program that comes with hplip, it can get the printer to move!, but it still won't print anything.
Thanks for the help.
Last edited by jayjay44 (2009-11-04 18:14:24)

Read wiki, please. It would be helpful http://wiki.archlinux.org/index.php/Cups
Maybe this is solution
A HPLIP printer sends "/usr/lib/cups/backend/hp failed" error
Make sure dbus is installed and running, e.g. check DAEMONS in /etc/rc.conf or run ls /var/run/daemons.
hp-toolbox sends an error, "Unable to communicate with device"
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# hp-toolbox
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or, "Unable to communicate with device"", then you may have to add yourself to the lp group by running the following command:
# gpasswd -a <username> lp
CUPS returns '"foomatic-rip" not available/stopped with status 3' with a HP printer
If you receive any of the following error messages in /var/log/cups/error_log while using a HP printer, with jobs appearing to be processed while they all end up not being completed with their status set to 'stopped':
Filter "foomatic-rip" for printer "<printer_name>" not available: No such file or director
or:
PID 5771 (/usr/lib/cups/filter/foomatic-rip) stopped with status 3!
make sure you have hplip installed, in addition to the packages mentioned above, net-snmp is also needed. See: http://bbs.archlinux.org/viewtopic.php?id=65615
# pacman -S hplip
Last edited by vennen (2009-11-10 22:08:18)

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Welcome to the HP Forums fastndfury,
I see by your post that you are only getting the error on the Windows 8 computer, "The scanner is currently in use. Please wait until your previous task is completed and then try scanning again." I can help you with this issue.
I have provided a document to go through the steps to see if it will help resolve this issue.
'Another program has control of the scanner' Message Displays on the Computer When Scanning.
If you need further assistance, let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hello,
I can't receive fax when my printergo to sleep mode. the line is ringing but the fax is not responding.
Will appreciate your promot responce.
Regards,

Hi,
Install the laetst firmware below, that should resolve a such:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-108130-7&cc=us&dlc=en&lc=en...
Fixes:
Addresses an issue where the device may not wake up from sleep mode when receiving a fax if it is connected to an improperly grounded 220v power source.
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If the printer is wirelessly connected to yoru router DO NOT update the firmware before connecting an ethernet cable to your router or a USB to your PC (depands on yoru printer model).
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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@Chichi_Design
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
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Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Printer spool issue with HP LaserJet 1018

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